To accommodate growth, we invested in the technology to manage data that must be retained for at least six years to comply with legal requirements. Consequently, as our data storage reaches capacity, the overall size of our storage grid has significantly increased.
Lead Technician at a non-profit with 51-200 employees
It helps us expand our business, manage and secure our data
Pros and Cons
- "The AFF series SSDs delivered the most value to our business."
- "NetApp can help in these endeavours by focusing more on security."
What is our primary use case?
How has it helped my organization?
NetApp has been essential to our data management for the past ten years. Our environment includes FAS 8200 and AFF 300 systems, with a storage group dedicated to aggregating clinical data for use in New York State. This enterprise-level solution has served us exceptionally well, and we rely on it heavily.
The utility of the SSDs with the AFF series. We have some high-performing databases and high-performing active computational use from those systems. So, that's been pivotal in terms of performance. We ingest a lot of data, and having the ability to deliver that data for our analytics is paramount.
Our company is constantly evolving, with new demands and features emerging. This solution helps us maintain momentum and stability.
What is most valuable?
The AFF series SSDs delivered the most value to our business. We definitely needed the horsepower. I would rate them nine out of ten. It is a high demand in our environment. So once we know that our developers and DBAs need that, everybody wants it. That's the only caveat, not giving it a ten because now, it's a demand that we need to get as much as we can regarding scalability. We also have other technologies that help out the storage grid because we have a whole storage box. Additionally, we must retain clinical data for a certain number of years to comply with state regulations, which prevents us from purging old data.
What needs improvement?
I am trying to take advantage of all available features to protect our data, especially considering the high risk of ransomware. To ensure data security, we will explore various options, including replicating data to our disaster recovery site. NetApp can help in these endeavours by focusing more on security.
Buyer's Guide
NetApp AFF
October 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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For how long have I used the solution?
I have been using the solution for ten years.
What other advice do I have?
I would rate NetApp eight out of ten.
Given the evolving cybersecurity landscape and proliferation of AI, we are freshening up our cybersecurity, and AI is an initiative our senior management wants us to look into.
We were part of another organization that separated, and they always had NetApp.
We are investing in additional hardware and increasing our focus on NetApp resources to address expiring tools and facilitate expansion.
We expect the expansion to positively impact our organization, allowing us to scale our business.
Our company always has initiatives to expand its capabilities, and NetApp can help with that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Unified with faster data, and a comprehensive portfolio of features
Pros and Cons
- "The solution has made our lives easier by providing many different storage efficient features and data protection features."
- "When new ONTAP cloud versions come out, they need to have fewer bugs."
What is our primary use case?
The solution has made our lives easier by providing many different storage efficient features and data protection features. In the past two years, they've really accelerated their future offerings, and that has really helped us better secure our environment and also increase efficiency.
How has it helped my organization?
One of the main features we use is FlexCache. By using FlexCache, we were able to move a limited set of data to remote locations much more quickly than having to replicate entire datasets and improve customer satisfaction in terms of quicker access to data and even having access to data to a closer location to where they are and that has provided tremendous value for us.
What is most valuable?
Without this solution, it would have made things a lot slower in terms of getting the data set that's important for customers to access.
What needs improvement?
FlexCache currently works only on reads. The writes actually go back to the source. The product just introduced writing back locally, and the feature hasn't been rolled out yet. When that works as we expect it to, that will bring it to the table.
Better pricing would always be appreciated.
When new ONTAP cloud versions come out, they need to have fewer bugs.
What do I think about the scalability of the solution?
We're pretty much using every single feature that the solution offers, aside from BlueXP. We're evaluating that too. We're in a cloud model and we're in the early stages of moving some workloads in.
Which solution did I use previously and why did I switch?
We've explored other vendors. I can't say which; however, compared to many other source vendors, this product is unique in terms of providing a comprehensive portfolio of features that others simply don't have. It's much more unified than all the others. That's why we chose them.
What other advice do I have?
I'd rate the solution nine out of ten.
It's pretty comprehensive; we're always looking for better efficiency.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
October 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
It can speed up our production and save us time
Pros and Cons
- "I like NetApp's edge visualization and load balancing."
- "NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster."
How has it helped my organization?
NetApp has increased our speed. It can speed up our production and save us time. Our production runs on NetApp, and the data cannot be disturbed. It gives us the capacity and speed we need for our production data.
NetApp's new technology will improve our skills, which we can use to improve the company. We will have the architecture to deal with production issues and improve our production environment, enabling us to make more money. For example, adding AI technology will significantly enhance our operations because AI can perform traditional maintenance and routine jobs.
Our investment priority should be security because we're still growing on a straight path. The second one should be a true cluster. NetApp's cluster is still not an actual cluster. Then we'll have a perfect product.
What is most valuable?
I like NetApp's edge visualization and load balancing.
What needs improvement?
NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster.
What other advice do I have?
I rate NetApp solutions eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief AI & Full Stack Systems at a manufacturing company with 10,001+ employees
Faster data, simplified infrastructure, and easy to set up shares
Pros and Cons
- "The ease of use for setting up our basic shares such as NFS and CIFS is valuable. It takes a couple of clicks to set up things like object shares."
- "The ONTAP S3 implementation is not feature-complete as compared to StorageGRID. We had to move our lakeFS instance from ONTAP S3 based on AFF to StorageGRID."
What is our primary use case?
Its use cases include everything from high bandwidth to low latency, AI workloads based on NVMe drives, and all the way to our basic home directories and what I call common plop-and-drop drives for the teams.
The challenge that we were trying to address by implementing NetApp AFF was that we needed truly high-speed storage to feed the GPUs for AI/ML workloads. We also had the financial responsibility of being able to lower the QoS when we just needed basic storage rather than Pure high-performance storage.
How has it helped my organization?
NetApp AFF has helped with faster data, and at the same time, we are able to work with our solutions team to set up FlexCache share so that we can more easily set up data pipelines and data life cycles. We can also integrate with our corporate systems for replication.
NetApp AFF has helped to simplify our infrastructure while still getting very high performance for our business-critical applications. The flexibility to keep everything on superfast NVMe but also tweak the QoS has allowed us to centralize more of our storage services. We need less rack space. We are using Keystone for financial responsibility. We have centralized and standardized a lot of our ITOps.
NetApp AFF has not helped to reduce support issues, such as performance-tuning and troubleshooting, because we have not had any issues yet that we had to take a look at, and I hope we do not.
NetApp AFF has definitely helped to reduce our operational latency. Especially with the speeds of the drives and the network links and the network topology that we are able to put together, for not just huge dense workloads, we are able to scale out horizontally so everyone can get the same speed.
NetApp AFF has not saved us much cost, but the Keystone model that we are able to run AFF in partnership with has helped to save costs. Instead of making those huge capital purchases where we may purchase 500 terabytes and not use it, the consumption-based model has allowed us to be flexible. It gives us that financial flexibility to say, "We want to experiment with this more. Add it on." We can also say, "We do not need it. Take it back, and give us that plug-and-play option."
What is most valuable?
The ease of use for setting up our basic shares such as NFS and CIFS is valuable. It takes a couple of clicks to set up things like object shares.
What needs improvement?
The ONTAP S3 implementation is not feature-complete as compared to StorageGRID. We had to move our lakeFS instance from ONTAP S3 based on AFF to StorageGRID.
For how long have I used the solution?
The lab that I am developing has used NetApp AFF and NetApp storage for about two years, but I know that our organization, in general, has been using NetApp for storage for a long time.
What do I think about the stability of the solution?
I have not thought about it. It must be good because I have not had to think about it.
What do I think about the scalability of the solution?
Based on your current needs and based on your inter-cluster switches, you need more storage added in, and you are good to go. You can create new aggregates and SVMs, and you are good to go.
How are customer service and support?
The support is great. We have a dedicated team. I can work with our dedicated embedded professional services group. If it is a larger issue, I can send a message to our support ops engineer and get an answer right away, or even proactively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This lab is brand new, we started with NetApp AFF.
How was the initial setup?
I am a nerd at heart, so I worked with our professional services group to do the rack and stack. It was pretty straightforward. It was based on the idea of centralized controllers with expanded disk shares. We were able to work with our professional services consultant to get it set up in two days or so.
What was our ROI?
We were able to have those huge savings as our lab was being stood up, and now, as our usage increases, our cost increases, and as our usage decreases, our cost decreases. We have been able to see that trend match up with how we are using it.
Which other solutions did I evaluate?
We did not evaluate other options because it is part of a centralized storage offering with our company. We wanted to keep everything on the same level for ease of use for purchasing, operations, shared ownership, and everything else.
In terms of using other NetApp solutions or services, we use less of NetApp Cloud Services, but we do use Cloud Volumes ONTAP. We also use SnapMirror and FlexCache for a lot of the intra or inter-site capabilities.
What other advice do I have?
I would rate NetApp AFF a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technician at a non-profit with 51-200 employees
Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
Pros and Cons
- "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."
What is our primary use case?
We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.
We use AFF to replicate the data from our on-premises data center to the cloud.
How has it helped my organization?
The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.
It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.
It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.
We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.
AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF.
NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.
What is most valuable?
All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.
Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going.
It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.
What needs improvement?
It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that.
We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.
For how long have I used the solution?
We have had this solution for three years.
What do I think about the stability of the solution?
It's pretty stable. Our issue is growth. In terms of stability, it's very dependable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Generally, the support team is spot on, and helps us out a lot. The issues are few and far between.
Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data.
How would you rate customer service and support?
Positive
What was our ROI?
There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a legal firm with 1,001-5,000 employees
Its exceptional performance, scalability, and simplified data management make it an ideal choice for organizations looking to optimize their storage solutions
Pros and Cons
- "There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system."
- "To enhance the already excellent administration, one area for potential improvement could be in terms of integration."
What is our primary use case?
We adopted it primarily for performance and space-saving benefits.
How has it helped my organization?
Since it's an all-flash solution, it significantly enhances performance, and it also offers substantial space savings.
Despite having used it for a while, our usage remains somewhat consistent, but we continue to experience cost savings, and we've seen a remarkable performance improvement compared to the days when we were reliant on traditional hard drives like SAS drives.
It plays a crucial role in mitigating support issues, especially those related to performance tuning and troubleshooting. One of the notable aspects is how it seamlessly communicates with ActiveIQ, both online and on the website, providing valuable insights into security vulnerabilities and other pertinent information.
It has significantly contributed to cost savings. In the past, we would spend around a hundred thousand dollars for a NetApp system, but now our expenses have reduced to sometimes just thirty or forty thousand dollars, depending on our specific needs.
Additionally, the physical footprint is much smaller, leading to cost savings in terms of rack space within the data center, as well as reduced power consumption and related expenses.
What is most valuable?
There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system. This is crucial because it enables organizations to avoid the need to invest in additional costly storage.
Given the high cost of storage, having these compression technologies in place ensures efficient data deduplication and other storage optimization techniques, allowing for the retention of a substantial amount of data on the system.
What needs improvement?
To enhance the already excellent administration, one area for potential improvement could be in terms of integration.
For how long have I used the solution?
I have been using it for seven years now.
What do I think about the stability of the solution?
The stability is impeccable, scoring a perfect ten out of ten.
What do I think about the scalability of the solution?
The scalability capabilities deserve a perfect score of ten out of ten.
How are customer service and support?
I would rate its support services eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Various other departments within our organization have their own storage solutions, so we had EMC Xtremio and EMC Xtremio in use. Additionally, we've implemented Pure Storage for a separate area of our operations.
How was the initial setup?
The initial setup was quite straightforward, and we had an engineer who handled most of it. It was impressively easy and hassle-free.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be reasonable, particularly with the recent inclusion of features like snap locking and ransomware protection within the ONTAP license instead of having them as separate licenses.
Which other solutions did I evaluate?
When I first joined the company twenty-three years ago, they evaluated various storage solutions before ultimately selecting NetApp. The key factor that led to this choice was NetApp's snapshot technologies.
What other advice do I have?
The system has proven to be incredibly reliable and dependable. For smaller organizations seeking high-performance, straightforward management, and cost-effective solutions, I would recommend considering AFF. I would rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Boosts performance for tasks like general workloads, virtualized workloads, and high-performance databases
Pros and Cons
- "NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability."
- "In terms of improvement, the support could be a little better."
How has it helped my organization?
I use AFF to boost performance for tasks like general workloads, virtualized workloads, and high-performance databases. It helps me manage costs while delivering better results in these areas.
Additionally, AFF has significantly simplified my infrastructure while maintaining high performance. It simplifies the infrastructure by allowing us to easily migrate and adjust workloads using SnapMirror based on our environment's needs.
With multiple clusters, it offers the flexibility to distribute workloads effectively and adapt to changing demands. AFF has also reduced support issues. Customers usually only complain about performance when it's a real problem, but with AFF's flash storage, we have had fewer complaints. When issues do come up, they are often related to other parts like the network, not the storage itself, which makes troubleshooting easier.
What is most valuable?
NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability.
What needs improvement?
In terms of improvement, the support could be a little better but it has improved a lot.
For how long have I used the solution?
I have been using NetApp for thirteen years.
What do I think about the stability of the solution?
NetApp AFF is very stable. I would give it a ten out of ten for stability.
How are customer service and support?
The support has been good, with responsive assistance, especially at higher tiers. However, there were some language and repetitive questions issues with the first-line support, but it improved as it escalated to higher levels. Having account managers has been beneficial.
How was the initial setup?
The initial setup was easy, similar to other NetApp FAS installations.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high, but it is worth it because we have fewer performance issues to deal with and it saves us time. Using multiple NetApp clusters also helps us move workloads as needed, which cuts costs.
What other advice do I have?
Overall, I would rate NetApp AFF as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Storage Engineering at a healthcare company with 10,001+ employees
Helps to manage tier-one workloads, including home drives, departmental shares, group shares, and application shares
Pros and Cons
- "NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares."
- "The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported."
What is our primary use case?
NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares.
What needs improvement?
The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported.
For how long have I used the solution?
I have been working with NetApp AFF for five years.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and support?
The tool offers good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We chose NetApp AFF because it has advantages over other file platform vendors.
How was the initial setup?
NetApp AFF's deployment is easy. The tool's representatives were very helpful.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is neither expensive nor cheap. It is cheaper compared to other platforms.
What other advice do I have?
We had no challenges since we constantly refreshed NetApp AFF technology.
We are working with NetApp AFF and Amazon representatives to move our workloads to AWS.
We have fewer issues with the product compared to other file platforms.
The tool has reduced operational costs by 60-70 percent.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager at a computer software company with 11-50 employees
Has good performance and supports multi-tenant and private clouds
Pros and Cons
- "The biggest benefit of NetApp AFF is the performance."
- "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."
What is our primary use case?
NetApp AFF supports multi-tenant and private clouds.
How has it helped my organization?
With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency.
What is most valuable?
The biggest benefit of NetApp AFF is the performance.
For how long have I used the solution?
I have used NetApp AFF for around 10 years.
What do I think about the stability of the solution?
NetApp AFF is great. We haven't had any storage outages in 10 to 12 years.
How are customer service and support?
I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.
What other advice do I have?
I rate NetApp AFF eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Haaretz
Reliable with a good FlexClone feature and useful CLI
Pros and Cons
- "Storage is very reliable. You don't have to do much maintenance."
- "You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think."
What is our primary use case?
The solution is primarily used for various functionality. We separate storage from other companies.
What is most valuable?
I like the FlexClone feature.
The CLI, the Power Shell, for NetApp is very good. You can do everything from the Command Line.
Storage is very reliable. You don't have to do much maintenance.
It is stable.
What needs improvement?
It is very limited in terms of storage. You can grow storage only ten times more. You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think. You really need to plan for the future. I'm not sure if this is being fixed or not.
The solution is expensive.
For how long have I used the solution?
I've used the solution for eight years.
What do I think about the stability of the solution?
The solution is very stable. I'd rate the stability ten out of ten. There are no bugs or glitches, and it doesn't freeze. Once or twice we did have a crash. However, it rarely is disrupted. We were able to recover everything.
What do I think about the scalability of the solution?
The scalability is limited. You need to really plan for what you need. If you have it for a long time, you can run into issues if you need to extend beyond your means. It can be very difficult to expand.
Generally, if you size properly, you can buy more shells.
It is very expensive to grow.
We have about 60 people using the solution.
How are customer service and support?
We only opened one serious case with NetApp. Typically, we have another company that troubleshoots for us. They would be the ones that would open a ticket.
Which solution did I use previously and why did I switch?
I used to use Dell PowerStore. It is very simple to set up. It's better for medium-sized companies that are pretty straightforward.
We previously used HP around 16 or 17 years ago. I cannot recall why we switched to NetApp.
How was the initial setup?
The initial setup has a moderate amount of difficulty. Dell PowerSTore is easier to set up. This is not difficult. However, it's not too complex. You just need to do more work in order to properly use the solution.
I cannot recall what the deployment process was, as it was a long time ago. The last time we did a deployment, it took two weeks. It was a special installation, and we have less storage capacity than expected, which caused issues. We had to install it twice.
We only require minimal staff for deployment and maintenance. There isn't too much maintenance as you just configure it how you want and you leave it. Typically, the product is very reliable so it doesn't require attention.
What about the implementation team?
We had a company that helped us implement the solution and handle any troubleshooting.
What was our ROI?
We have witnessed an ROI. It is worth the price we pay for it.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. It is a perpetual license. You do not have to pay for it monthly or yearly.
What other advice do I have?
This is the latest version of the solution.
I'd rate the solution nine out of ten. It is a very good product.
I would advise those who want to use the solution to make sure they have a good budget. If they need to manage many environments, it's a very, very good option. It's great for enterprises.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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