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SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Real User
Top 5
Dec 11, 2023
Low latency, ease of migration, and excellent support
Pros and Cons
  • "Most of our business-critical systems are provisioned from the NetApp AFF system. Compared to others, we have a minimal latency. Configuring the DR for high availability or migrating the volumes from one box to another is pretty easy with NetApp AFF."
  • "Migrating from a public cloud to on-prem or on-prem to a cloud can be a bit complicated. They have their own solution, but it should be easy to use."

What is our primary use case?

We are using it for configuring NAS as well as the SAN environment.

How has it helped my organization?

Most of our business-critical systems are provisioned from the NetApp AFF system. Compared to others, we have a minimal latency. Configuring the DR for high availability or migrating the volumes from one box to another is pretty easy with NetApp AFF.

One of the features that I like in NetApp is cluster configuration where multiple systems can be configured in a single cluster. Its advantage is that we can easily migrate the workload from one system to another without any downtime. With zero downtime, we can migrate the systems. That is one of the advantages of NetApp AFF.

NetApp AFF reduces operational latency depending on the systems, the SAN infrastructure, and the server. It is a maximum of one or two milliseconds, and some of the systems do work in 0.5 milliseconds latency.

For performance tuning, there is a tool called Unified Manager as well as the Active IQ system. The initial troubleshooting is very easy. From the administrator front directly, we can log in to Active IQ. It analyzes the logs in the system and suggests what needs to be improved. From a performance point of view, there is a tool called Unified Manager that shows us a clear picture of the historical volume latency. These tools help us to manage the system very easily, but if there is still something that we are not able to figure out through these tools, then we reach out to the support team.

What is most valuable?

We have snapshots, and we have even configured storage-based replication with this product. The majority of our virtual workloads are provisioned from this product as well. Our workload VMs are provisioned in this storage.

For replication and snapshots, it is more user-friendly and easy to use as compared to some of the other OEM products, such as HPE 3PAR and Dell Unity. 

What needs improvement?

Migrating from a public cloud to on-prem or on-prem to a cloud can be a bit complicated. They have their own solution, but it should be easy to use.

Buyer's Guide
NetApp AFF
March 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

For how long have I used the solution?

We have been using NetApp AFF for the last three to four years.

What do I think about the stability of the solution?

The product is very stable. The hardware is very stable. The operating system is also very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I do not face any challenges with NetApp. The support team or everything else is good. If we face any kind of breakdown or any challenge, we can easily reach out to the NetApp backend team. That is one of the advantages of NetApp. I would rate their support a ten out of ten.

Which solution did I use previously and why did I switch?

We have worked with the Dell Unity and VNX products. We migrated from Dell to NetApp because of the advantage of configuring the unified storage, such as NAS and SAN, in a single box.

Apart from that, the end customer preferred to configure DR, and NetApp has its own solution with this device. The end customer also wanted the snapshot feature, and NetApp has its own feature.

In addition, every four or five years, when the system gets old, we need to migrate the workloads to a new system. NetApp has an advantage there because we can purchase a new system and configure it in the same existing cluster. Once it is configured in the existing cluster, from the back or from storage to storage, we can do the migration without any downtime. That is one of the advantages of NetApp.

We have not worked with other NetApp solutions much. We only tested ONTAP and the AWS or the Google Platform Service with NetApp, but we are not using it in our production environment.

How was the initial setup?

It is easy to deploy and use. It takes three to five hours. One person is enough for it.

What about the implementation team?

The installation or the initial setup is done by OEM or NetApp engineers. After the initial setup is done, our internal team takes care of the other activities. After the management connectivity and physical parts are established in the backend, our in-house engineer takes care of it.

What other advice do I have?

If you have a virtual environment with the SAN and NAS workloads, NetApp is very suitable. Apart from that, if you are looking for a DR solution, it is very easy to configure DR in NetApp. NetApp also has its own object storage, so object storage is also available in the existing platform and existing versions. If you are using any in-house S3 type of solution, that is available in this.

Overall, I would rate NetApp AFF a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2304759 - PeerSpot reviewer
Manager, Data Center Services at a healthcare company with 1,001-5,000 employees
Real User
Nov 15, 2023
Offers outstanding performance and simplified management
Pros and Cons
  • "Its top-tier performance ranks as the most valuable aspect."
  • "Offering the ability to actively write data on a single volume spanning multiple clusters is significant."

What is our primary use case?

Our main use revolves around database management, specifically for Oracle and SQL databases, including large databases, and for handling unstructured file data within our organization.

How has it helped my organization?

We've been addressing our evolving needs, and it was a logical progression as our systems demanded greater resources and improved performance, so it became the go-to solution for meeting those requirements. The simplified infrastructure allows our storage team to allocate their efforts to other important tasks. They can focus on aspects like backup, automation, and proactive administrative duties, rather than constantly dealing with performance problems or troubleshooting issues.

What is most valuable?

Its top-tier performance ranks as the most valuable aspect. 

Secondly, the reduced frequency of drive failures leads to less time and resources spent on maintenance and replacements. I am highly satisfied with its exceptional, consistent performance, ensuring that applications run smoothly and reliably. It has proven to be highly effective, with the added benefit of utilizing a range of additional features, whether we're dealing with flash or lower-end disk storage solutions. 

It has greatly contributed to efficiency and improved performance in our operations, indirectly impacting cost management.

What needs improvement?

Offering the ability to actively write data on a single volume spanning multiple clusters is significant.

For how long have I used the solution?

I have been using it for approximately four years. 

What do I think about the stability of the solution?

The stability is quite remarkable. Occasionally, there may be a component failure, but it's typically a non-issue due to the redundancy and built-in safeguards in place.

What do I think about the scalability of the solution?

Scalability is commendable. You can easily expand the system by adding nodes or disks, and we've done this several times with successful results.

How are customer service and support?

It stands out as one of the few vendors that provide a pretty good level of customer service. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting NetApp, we relied on Direct-Attached Storage solutions.

What was our ROI?

In terms of ROI, it meets our expectations and fulfills the intended purpose for which we acquired it.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive when we compare it to other products.

Which other solutions did I evaluate?

We considered a few different competitors. However, what set NetApp apart was the fact that it offered a single array capable of handling both block and file storage.

What other advice do I have?

When considering and evaluating NetApp, one of the key advantages to take into account is the unified single OS. You don't have to purchase different products and then struggle to make them work seamlessly together. Overall, I would rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
March 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer2304801 - PeerSpot reviewer
Sr. Systems Engineer at a insurance company with 5,001-10,000 employees
Real User
Nov 13, 2023
Significantly reduces latency, optimizes data management, and provides cost savings for businesses
Pros and Cons
  • "Efficient and easily scalable all-flash storage solution, significantly reducing latency, optimizing data management, and providing cost savings for businesses"
  • "A graphical user interface displaying efficiency metrics, such as compression and deduplication rates, would be a great addition."

What is our primary use case?

I use it primarily as a database storage solution, supporting various applications such as Oracle, VMware, and NFS SAN. It serves as a versatile storage platform for multiple use cases.

How has it helped my organization?

NetApp AFF has been highly beneficial for our organization as it caters to the growing demands of applications that require faster performance. 

Flash storage significantly enhances the administrator's role and contributes to lower latency, with some applications now running at sub-millisecond speeds, reducing overnight support calls. 

Compared to our previous setup with SATA and SAS, the transition to all-flash storage has been remarkable.

This transition has had a positive impact on our operations by significantly reducing the need for cooling and power resources. The reduced cooling requirements have opened up more space for future expansion.

What is most valuable?

One of the most valuable aspects is its robust data management features, such as compression, deduplication, and in-line data optimization. These features provide immediate storage efficiency gains without requiring additional post-processing. 

Furthermore, the ONTAP feature intelligently monitors volume efficiency and can automatically adjust or pause in-line efficiency processes when suboptimal performance is detected. This automation prevents resource wastage and ensures a more efficient and streamlined process, although manual adjustments remain an option.

What needs improvement?

It would be valuable to have more visibility and control options. Instead of having everything enabled by default, it would be helpful to be able to activate specific features as needed selectively. This would enable the monitoring of data efficiency in real-time without manual intervention. 

A graphical user interface displaying efficiency metrics, such as compression and deduplication rates, would be a great addition. This way, I could easily access this information without resorting to command-line operations and screenshots, streamlining the process.

For how long have I used the solution?

I've been using NetApp AFF for about four years, but before that, I had a professional service background. In total, I have approximately eight years of experience.

What do I think about the stability of the solution?

Its stability features are excellent.

What do I think about the scalability of the solution?

Scaling is straightforward, and we are pleased with the process.

How are customer service and support?

While there have been a few issues that NetApp hasn't been able to resolve for our specific company, the majority of problems I've encountered have been effectively addressed with their support. Overall, we are quite satisfied and I would rate it eight out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The reduction in operational latency is quite significant, approximately around 40%. Efficiency gains have led to significant cost savings for us. We no longer need to invest in additional storage capacity unless we anticipate a substantial increase in I/O operations from our applications. We only purchase storage when it's necessary, ensuring that we acquire precisely what we need and understand the performance of our current aggregate effectively.

What other advice do I have?

Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304597 - PeerSpot reviewer
Storage at a transportation company with 10,001+ employees
Real User
Nov 6, 2023
Helps simplify infrastructure while improving business performance
Pros and Cons
  • "We use the NFS and SIP protocols a lot. The NFS is the most valuable feature."
  • "The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected."

What is our primary use case?

We use NetApp AFF for daily maintenance. It's used to provision volumes for customers and other departments. 

How has it helped my organization?

NetApp AFF helps simplify infrastructure while improving business performance. Our databases and sensitive stuff are on all-flash arrays. Our team knows what to expect with all-flash, and we've been doing it for a while. We're happy with it.

We have fewer support issues because putting things on all-flash is much better. We still have to troubleshoot. That's always something we need to do. The speed of flash is always an advantage. Our customers are happy with it and don't complain too much. 

What is most valuable?

We use the NFS and SIP protocols a lot. The NFS is the most valuable feature.

What needs improvement?

The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected. 

For how long have I used the solution?

I have used NetApp AFF for almost 10 years. 

What do I think about the stability of the solution?

NetApp AFF is highly stable. 

What do I think about the scalability of the solution?

The scalability is good. We can add extra controllers and create clusters. It's very doable. 

How are customer service and support?

I rate NetApp AFF support eight out of 10. It's excellent. We've had no issues. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had normal disk storage instead of flash. NetApp AFF  offers much better performance. Higher throughput and less latency.

What was our ROI?

We have seen a return. Things are running better. It's less work for us, so it's good.

What's my experience with pricing, setup cost, and licensing?

NetApp AFF seems to be fairly priced compared to other solutions like Oracle. 

What other advice do I have?

I rate NetApp AFF nine out of 10. It's an excellent product. Use it, and you'll be happy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr Linux SysrAdmin at a tech services company with 11-50 employees
Real User
Dec 6, 2022
Expandable, transparent, and reduces operational latency
Pros and Cons
  • "I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution."
  • "The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint."

What is our primary use case?

We primarily use the solution for service deck storage.

What is most valuable?

Scalability is the most valuable feature. The ones that I use are hot spot-able. If we need more, we can just throw in another drive. 

I like the fact that if my drive goes bad it doesn't crash automatically and the system will try to auto-save that data by moving it to one of the hot spots. Then we can just pull out that drive and throw our brand new one in and we'll remove it from the 2020 or 2040s. We went from 600 GBs to 1.2 TBs. We have plenty of storage. 

I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution. 

We've reduced operational latency. We use the 40 GB connection. In terms of latency between our storage and the VMs that we use, latency is almost nonexistent since we have the server and FAS so close together. We use a 40 GB fiber-optic connection on the back. We don't see any latency at all. We've reduced it to less than 5%. While you can never reduce it to zero, it's barely noticeable at this point. 

What needs improvement?

There are no big areas needed for improvement. 

Whenever we use it, I've never had a problem that couldn't be fixed with just a phone call. I've never really had any absolute dead zones on it. I can't think of a way to make it better than it already is.

The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint.

For how long have I used the solution?

I've been using the solution since 2012.

What do I think about the stability of the solution?

I haven't really come across any stability problems. It's pretty stable. It's fantastic. 

Data recovery is awesome. If we ever have any issue with having to recover any data on there due to the system and the way we have it set up, we can have it back within an hour. That's thanks to our backup system and the connectivity that we have between NetApp and our backup. 

What do I think about the scalability of the solution?

We're using one with between 30 and 35 virtual servers. However, we have those together with 14 other stacks of the same size. 

How are customer service and support?

I like the fact that they're very hands-on in finding that resolution for us. We've faced a lot of problems since we break the system on purpose just to make sure that when we go out to the fields and use it, if we have the same problem, we know how to fix it.

Technical support is excellent. We've never had a problem with them, and they always came back to us with an answer. Within 24 hours, we have our fix.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have always used NetApp. We did not previously use a different solution. 

How was the initial setup?

I've never deployed the solution. I've just worked with it directly. 

What was our ROI?

The best benefit I've seen using it was the data distribution between two different FASs for data backups. It should be fast, and it's super reliable. It's easy to do, and it's an almost hands-off way of setting up. That's where the ROI is for us. 

What's my experience with pricing, setup cost, and licensing?

I've never worked with pricing. I can't speak to the exact costs.

Which other solutions did I evaluate?

We thought about using Dell, however, when it came to cost-effectiveness, we stayed with NetApp. I like the way NetApp is coded and its maintenance configuration. I know how to set up a NetApp; I prefer that over Dell.

What other advice do I have?

AFF hasn't necessarily helped us to optimize FAS as we've always used it, and it's never been detrimental for us to use it.

I have not been affected by ransomware since deploying AFF. I wouldn't say that is due to any extra attention. The environments that I use it on, we're behind several mitigations for that.

We do not use any other NetApp services at this time. 

I'd rate the solution ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2039343 - PeerSpot reviewer
Storage Engineer at a religious institution with 10,001+ employees
Real User
Dec 5, 2022
Easy to use, lowers transactional speed, and helps optimize costs
Pros and Cons
  • "The NVMe flash cache is the most useful feature. It lowers transactional speed even more."
  • "In the past, NetApp designed it so that you have a 70% threshold. You would never fill up past 70% since you need to have that room available. Whereas with Pure, I can fill it up to 110% of what they listed and it's still going at full speed. NetApp can't do that."

What is our primary use case?

We primarily use the solution for databases, including Oracle, SQL, PostgreSQL, and VMware. 

We're moving some data warehouses over as well as our main financial system.

What is most valuable?

The NVMe flash cache is the most useful feature. It lowers transactional speed even more.

We have found the ease of use to be excellent. Everybody's got expertise in it.

AFF helped reduce our operational latency. Since we started using it, we've improved by 20%.

AFF has helped us optimize our costs. We partnered with StorageGRID on that, and so we tier our data with StorageGRID and use AFF for the hot data, and then we tier it off to StorageGRID, which is really helping with that.

What needs improvement?

I do not have any notes for areas of improvement. 

There's a lag with StorageGRID. It's off of this tier-three disc. After a few days, we sluff it off to StorageGRID, and then if all of a sudden, they need to restore that data, it takes a while to spin it back up and write it back to that. What would be great is if they could actually make StorageGRID so that it's pretty fast and has a fast recall. That being said, that's a recovery issue. 

In the past, NetApp designed it so that you have a 70% threshold. You would never fill up past 70% since you need to have that room available. Whereas with Pure, I can fill it up to 110% of what they listed and it's still going at full speed. NetApp can't do that. They need to build in more capacity to ensure users don't lose 30% of a buffer off the top. 

For how long have I used the solution?

I've been using the solution for six years. 

What do I think about the stability of the solution?

The stability is fantastic. They're really coming as close to a high availability system as you can get.

In the past, with the controller failover, you'd have to rely on the other controller. It was a little bit hit or miss. AFF has really stepped it up to where I'm not lagging on performance when it fails over if it's an upgrade, update, or something like that. I don't have to worry as much about controller failure anymore.

What do I think about the scalability of the solution?

Scalability is great. It's just expensive. That's why we would go with StorageGRID. Due to supply chain issues, I already know that these flash drives are so expensive. We're paying through the roof for those drives even on a discount. Therefore, while scalability's great, we can't really afford it. I can't go and buy a $4 million system. 

How are customer service and support?

Technical support is pretty good. It is hit or miss. For the most part, it's good.

The main complaints I get from the engineers are that they'll just say, "it's a future release, and that future release is just too far down the road, and we need to get that done right away." Whereas we see a pain point now, and we would like to see them fix our problems right now. That said, we understand we're not the biggest customer on planet earth. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before AFF, we used Hitachi. We switched to simplify from the fiber channel over to NAS. We were looking to simplify and make the network the cost point instead of having fibre channel expertise and network expertise.

How was the initial setup?

I was not involved in the initial setup of the solution. 

What was our ROI?

We've probably optimized our costs by 70%.

We have seen ROI in terms of less latency on applications and users being able to get more done more quickly. The experience is really good with StorageGRID unless you're doing restores, and then they've got to restore that data. That's the only thing that's lagging. That said, the return on investment has been great since the DBAs and the other customers get more done and get more cycles accomplished with that enhanced IOP performance.

What's my experience with pricing, setup cost, and licensing?

The pricing is palatable; we can swallow it. We're a longtime customer and we view our relationship as a partnership, not just a one-time deal. They have taken good care of us.

Which other solutions did I evaluate?

We looked at Dell, Pure, and EMC, among other options. 

I like Pure. Pure has very low-cost copies of point-in-time databases that they can spin up immediately, and the developers, the database administrators, can have that hanging off the same disc at a low cost. It's just built off of the existing data, and I haven't seen NetApp come up with anything like that yet.

The Snapshotting, SnapMirror, SnapVault technologies, and just having all of those technologies, are really nice so that we can get a copy, SnapMirror, for example, in the data center, and we can have that spun up really quick. That's NetApp's technology and that's the advantage there.

What other advice do I have?

I have not used BlueX, their cloud management aspect.

We haven't seen any ransomware attacks. Security's pretty closed off. They're not going to tell us if something happens, so it's hard to gain visibility. We'll just know that we've got to do a restore or something. That said, we haven't lost anything.

We do not use any other NetApp cloud services. We just use StorageGRID and the AFF right now. FSX looks intriguing. We'd be willing to test it in the future. 

I'd rate the solution nine out of ten. It's a good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pedro Paz - PeerSpot reviewer
System Engineer at Eni Energies et Services
Real User
Jun 8, 2022
Single pane of glass helps us to analyze the system, facilitate troubleshooting, and reduce support issues
Pros and Cons
  • "One of the main features that we love about the system is the ability to create snapshots. NetApp makes a lot of snapshots in a short space of time. Also, the speed of data recovery with NetApp, at the time we need it, is an important feature that we love."
  • "When it comes to the connectivity on the back end, where the hardware is concerned—the cabling and the like—it could also be simplified to ease the communication between the nodes and between the other components of the infrastructure. I still find that a little bit complicated."

What is our primary use case?

The main service of those devices is for use at our offshore platforms and that's where they'll be heading. We have a lot of data offshore, seismic data, and it needs to be stored in a reliable system. The main use case is to store the core business data from the platform at our offshore site, so that it is safe.

How has it helped my organization?

In general, NetApp AFF helps simplify data management across SAN environments. We have several solutions within our company and we are converging all the data from those solutions into NetApp by mounting volumes and LUNs in our SAN environment. It allows us to concentrate all the data reliably in one platform. It also gives us a single pane of glass so that we can manage all the data properly. We can visualize and get a holistic view of what we have and how secure the data is. We have the bigger picture. It gives us a lot of flexibility when it comes to better management and using it has been an awesome experience.

Because it gives us a single pane of glass, it helps us to analyze the system itself and gives us a realistic view of what's going on: the issues, the warnings, and the errors. As a result, we can easily prevent a lot of problems, and that is something that we couldn't do previously. It also facilitates the troubleshooting process due to the high volume of information that it gives us. It definitely helps reduce support issues. But in terms of reducing IT support costs, it's still a little too early to talk about that. We know it is going to affect things in a good way, but we don't have enough data about that yet.

The file system in NetApp makes it easy to read and write data. It actually speeds up a lot of the operations that we are performing on a daily basis. With several of our virtual machines, we have noticed that the performance has increased quite a bit. In terms of writing, reading, and storing the data, the performance of the VMs has increased significantly. We are pretty happy with that so far.

ONTAP has also simplified our operations and that means we don't need a lot of people to manage the infra. NetApp makes it so easy. We can allocate people to other projects and those people can gain new skills in other platforms, rather than just working in NetApp itself.

What is most valuable?

We wanted the replication and SnapMirror and those types of features in case an event occurs. That way, we have a proper system so that we can recover the data properly. One of the main features that we love about the system is the ability to create snapshots. NetApp makes a lot of snapshots in a short space of time.

Also, the speed of data recovery with NetApp, at the time we need it, is an important feature that we love.

What needs improvement?

The deployment itself, compared to other platforms, should be a lot easier. We don't find it all that complicated because we have been doing it for such a long time, but it should be a bit easier. They can improve that.

When it comes to the connectivity on the back end, where the hardware is concerned—the cabling and the like—it could also be simplified to ease the communication between the nodes and between the other components of the infrastructure. I still find that a little bit complicated. I know that SAN, itself, is quite complicated. It's not the same approach as the hyper-converged solutions, but there are always ways to improve. NetApp's engineers should try to tackle that so that integration between devices, including the cabling at the back, is simplified.

Another thing that could be simplified is the Service Processor setup. That is something that requires you to perform a lot of tasks before it is completed.

Also, joining clusters should be a lot easier. With one or two commands you should be able to complete that.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for the last year. 

What do I think about the stability of the solution?

It is a very robust solution. It doesn't break easily, even when we have power failures, which is something we have in this country. NetApp gives us the resilience we need. We know we can trust NetApp.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

The documentation is crystal clear and easy to follow.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The systems we have offshore needed to be upgraded. That's why we decided to upgrade them to NetApp. It is a solution that we have used previously in some of our other companies and we know the solution is very reliable.

For file services, we used to have Synology, but that was for small projects. It's pretty tough to compare because the magnitude of what they were serving is completely different.

How was the initial setup?

The initial setup is complex. It should be easier.

The initial deployment took three days, and that was working on it two or three hours a day. We got two appliances, 2750s, at the end of last year and we completed the setup about three weeks ago. We set up the volumes and the v-servers. We are currently configuring the system and, in the next month or so, the appliance will be done and it will be transferred to the new site offshore.

Our deployment included initializing all the disks, doing the network configuration setup, including the IPs, the mask, the gateways, the DNS, et cetera. Then we had to apply the licenses for all the services. Next, we had to create the volume structure. Then we could start mounting them on other devices so that we can integrate the storage itself with the rest of our system.

We have five people working on the solution.

What about the implementation team?

We started doing it by ourselves and then we had to call for help from a consultant. We were completely satisfied with our experience with that consultant.

What other advice do I have?

Get it, because it's reliable, stable, robust, and it serves the purpose.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chuck Custard - PeerSpot reviewer
Exec Director - Global IT Infrastructure at a manufacturing company with 1,001-5,000 employees
Real User
Mar 22, 2022
Solved all issues with running our production SQL Database on spinning disk, saving us significant time and money
Pros and Cons
  • "The benefits of being on AFF are the phenomenal speed at which we're able to ingest data and index it, and the IOPS."

    What is our primary use case?

    We were using a NetApp 2240 Filer, which was spinning disk and a mix of SATA and SAS. We were trying to put a production SQL Database load on it and the IOPS were way too immense for it, so we ended up buying this AFF box. It solved all the issues, at the time. We haven't needed it for anything else.

    How has it helped my organization?

    The NetApp 2240 Filer was at our location in Mexico. Because we had so many issues with it, I was down there every other week during that entire summer. I was very relieved when we got this AFF in place and it resolved all of our issues.

    It not only saves on travel, but it also saves on any latency issues and administrative overhead. We had more problems with spinning disk than we've ever had with an AFF.

    Another advantage is that it helps simplify data management across SAN and NAS environments, on-prem and in the cloud. We have 96 production locations that each have a NetApp Filer of one sort or another. Administration and overhead could be a serious concern given that we have two guys, senior global storage engineers, to monitor those sites. But the fact is that we never have to worry about the sites that we have the AFF in. The ONTAP data management software is a part of that as well, simplifying our operations. Having two guys monitoring 96 sites would never happen without it.

    There's no overhead. There is no replacing of disks or rebuilding of arrays. Every time you lose a spinning disk and it's in an array, you end up having to rebuild the array and it slows everything down.

    It has cut our personnel costs in half. Along with all the other advantages I've noted, it has saved us a ton. Annually it has probably saved us well over $300,000.

    NetApp AFF has definitely reduced troubleshooting and support issues for us. 

    What is most valuable?

    The benefits of being on AFF are the

    • phenomenal speed at which we're able to ingest data and index it
    • the IOPS.

    For how long have I used the solution?

    I've been using NetApp AFF (All Flash FAS) for about five years.

    What do I think about the stability of the solution?

    I want to call it a "Ronco." You Set it and forget it. We paid a premium for the AFF units but we never have to worry about them. They just work.

    What do I think about the scalability of the solution?

    The scalability is phenomenal.

    How are customer service and support?

    The tech support has been wonderful. We don't use them often, but when we do use them we always get the support we need. And sometimes they contact us with issues that we didn't know exist.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    For storage we used both Dell and EMC. We switched because of the cost and the level of support. NetApp support is far better than anything we ever received from either Dell or EMC.

    In terms of the solution’s Cloud Backup Services, back in the day, we were using a disk-to-disk-to-cloud solution for backup. NetApp had actually purchased a company called AltaVault and we used that solution. We were all onboard. Last year, NetApp announced that they were no longer going to support the AltaVault platform. We've since moved away from that but we do still have NetApp in Azure for our SAP implementation, but it's direct in the cloud, not a backup to cloud.

    How was the initial setup?

    The initial setup was straightforward. It took under an hour to set up.

    What's my experience with pricing, setup cost, and licensing?

    The only area where the product has room for improvement is the cost.

    Which other solutions did I evaluate?

    We looked at HPE, and because we were using Dell and EMC and IBM storage prior to moving to NetApp as our global standard, we considered them.

    When it comes to support for both file services and block services AFF is the 
    top. The best.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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    Updated: March 2026
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.