We use the solution mostly for virtual workloads, VMware, databases, and also the VDI infrastructure.
Enterprise Architect at a healthcare company with 10,001+ employees
Excellent ONTAP cluster, scale-out, and architecture
Pros and Cons
- "We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage."
- "The NetApp support could be better."
What is our primary use case?
How has it helped my organization?
We can provide all the SLA performance-wise and high availability to the business. We are trying to maintain compliance with all business SLAs.
What is most valuable?
The ONTAP cluster, the scale-out, and the architecture are great.
We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage.
NetApp data helped to reduce our operational latency to some extent. We've saved maybe 20%.
We have not been affected by ransomware since using the solution.
What needs improvement?
The NetApp support could be better. NetApp can improve a lot on hardware upgrades and proactive support.
In the past, AFF has helped optimize our costs. However, not anymore since NetApp has increased its prices. The optimization we had previously is not the case anymore.
Recently, we have had some support issues that we definitely have some concerns with.
Buyer's Guide
NetApp AFF
October 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for eight to ten years.
What do I think about the stability of the solution?
The stability is good. I'd rate it eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We are in a large enterprise, so that fits our requirements. There is about 30 to 35 petabytes of data and a block size of close to 25 to 30 petabytes of data.
How are customer service and support?
Technical support could be better and should be more proactive.
We've also had some production outages. Due to one upgrade, for example, there was a significant outage.
Which solution did I use previously and why did I switch?
I'm also familiar with Dell EMC.
We've used PowerMax, and we have used StorageGRID.
We use AFF as this is the main environment for our corporate environment.
NetApp has been in the environment for quite some time, so we have built that comfort level with the product.
How was the initial setup?
I was involved with the initial deployment of the solution. The setup was complex on our end. Our internal processes are difficult as we have such an extensive environment. For example, we must go to security and do all the reviews and assessments. It's our internal program. There's nothing on NetApp.
What about the implementation team?
We worked directly with a third party on the deployment and with NetApp. Overall, the experience was okay.
What's my experience with pricing, setup cost, and licensing?
The pricing has definitely increased significantly as compared to other competitors.
What other advice do I have?
I have not used NetApp BlueXP.
We are looking into FSx ONTAP. We are trying to do the pilot program on FSx ONTAP, and we will probably use that in the cloud in AWS.
I'd rate the solution eight out of ten. We've only really had some support issues and some issues around performance sometimes.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Storage Engineer at a university with 5,001-10,000 employees
Is reliable and scalable, and can quickly and efficiently snapshot the data
Pros and Cons
- "I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it."
- "It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion."
What is our primary use case?
Our primary use case is running NFS exports for our local on-premises VMware and our CIFS for local shares.
What is most valuable?
I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it.
The reliability of NetAPP AFF is another valuable feature.
Blue XP has made it a single pane of glass so that we can see both on-premises and the cloud. We don't have to worry about going back and forth. It has made everything seamless in terms of the look and feel for the admins.
We use other NetApp Cloud Services solutions such as FSx, Cloud Volumes ONTAP, BlueXP, and Cloud Manager. We're just starting to dip our toes into FSxN. We run all of our student services, our general ledger, and all of our classroom-related items off of CVOs. It has been very reliable for us.
For how long have I used the solution?
We've been using NetApp AFF since 2019.
What do I think about the stability of the solution?
We have been running NetApp AFF (All Flash FAS) since 2019, and we've not had one unplanned outage since then. It's been a reliable workhorse for us.
What do I think about the scalability of the solution?
We've had to upgrade our available storage three times, and it was all seamless. There is a cost every time, but there hasn't been an outage. It's been quick and seamless, and we haven't had any issues with scalability.
We have 8,000 undergraduate students and 2,000 graduate students, and we facilitate another 5,000 university staff. We run all of our campus-wide phone systems and CIFS on it, along with our local VMware environment. We have about 10,000 to 15,000 people relying on NetApp AFF every day.
How are customer service and support?
Whenever we have a problem, the technical support staff usually contact us before we contact them. We've never had an issue with technical support, so I'd give them a rating of ten out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
As far as a return on investment, it's freed up a lot of our time so that we do not have to worry about the little things that usually take up the majority of our day. Our time can be spent in other areas, whether that's helping with other products, developing new ones, or helping end users.
What's my experience with pricing, setup cost, and licensing?
It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion.
What other advice do I have?
Overall, I would rate NetApp AFF (All Flash FAS) at ten on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
October 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Sr Infrastructure Engineer at a wholesaler/distributor with 10,001+ employees
Optimizes costs and overall storage and makes migrating to the cloud easy
Pros and Cons
- "The Snapshots and just the overall flexibility of the product have been great."
- "Some of the graphical user interface changes in the later versions of NetApp have not been as good as the older ones, like in the 9.5 era."
What is our primary use case?
We share data between systems as well as sharing data between our off-brand mainframe.
How has it helped my organization?
We got AFF as an upgrade from our existing older platform. We used to have an older version of NET. We had NET 7 Mode, and we had it for a very long time. AFF gave us a lot more performance. It is just a more reliable platform.
What is most valuable?
The Snapshots and just the overall flexibility of the product have been great.
Using AFF helped reduce our cost of licensing.
AFF has helped us with saving or optimizing our costs.
We have been able to optimize overall storage.
So far, we have not been affected by ransomware attacks since implementing AFF.
Being based on ONTAP makes migrating to the cloud much easier to take advantage of. We can figure out the cloud SVMs in a very similar fashion. That's been a big help. It's a technology we already know, so we can pretty much apply anything from ONFREM to FSx.
What needs improvement?
There are no specific areas that need improvement. There aren't any particular features we'd like to see in the next release.
Some of the graphical user interface changes in the later versions of NetApp have not been as good as the older ones, like in the 9.5 era. Just from overall usability from our tier three team, we've had to go in and fix some things after they go and do a deployment since there are certain options that used to be there that aren't.
What do I think about the stability of the solution?
It's been very stable.
What do I think about the scalability of the solution?
For our uses, it's been fairly scalable.
How are customer service and support?
Technical support has been great. We had to reach out to NetApp before when we had an issue or a hardware problem. They were helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using AFF, we had some of the older FAS 8040 systems. We still have a couple in operation and some from way back in 7-Mode still on our current cluster.
We have been a NetApp shop for a while and just wanted to continue working with them.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We did have a partner work with us to kind of get it up and running so that was a big help. Our experience with them was very good.
What was our ROI?
While I don't have the numbers to quantify it, I have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing seems reasonable.
What other advice do I have?
We started to look to use BlueXP for managing our FSXN instances.
We will be using it to help migrate from an on-prem to a cloud environment. We are starting to migrate some of our workloads as we work on closing one of our data centers. So, we'll probably be using that for migration purposes.
I'd rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Technology Architect at a pharma/biotech company with 10,001+ employees
Its data management software has helped us run operations very quickly, saving us a lot of time
Pros and Cons
- "Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens."
- "Out of all the solutions we've looked at, AFF is the best fit for our business requirements so far."
- "NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology."
- "NetApp should offer more training so everyone can learn about the products."
What is our primary use case?
We are using AFF for a few clients. It's a specific type of data we use for these arrays, not like a block kind of thing or regular data. A few clients have particular requirements about where we put all the data. We are primarily using FAS, and we have around four or five AFF boxes. We don't deal with AFF regularly.
We're not currently using NetApp Cloud Backup, but we're planning on implementing it. I'm not sure because my architect is the one who manages the end-to-end services for NetApp. He makes all the decisions on the NetApp side whether we use AFF or FAS. AFF is a unified storage box, so we route certain data to AFF.
How has it helped my organization?
AFF has simplified data management across SAN and NAS environments. As admins, we're always trying to reduce the complications on the technology end. We're looking at the product from a single perspective. It's more about how the team engages with it. If one person on a 10-person team isn't comfortable with the features, then that's where we have to improve our understanding and where the vendor can help us. With AFF, we haven't had this issue. The whole team is thrilled to work on the product.
NetApp's ONTAP data management software has also made tasks simpler for us. There's no question about that. It has helped us run operations very quickly, saving us a lot of time. Before ONTAP, we used to spend a long time doing regular operations, but with the latest version of the tool, our day-to-day operations are much quicker and easier.
If you asked me to rate AFF's effect on the flexibility of SAP and Oracle workloads, I would give it a seven out of 10. AFF is what we are using right now, but the team isn't fully utilizing it because our architect team is managing everything. We haven't had enough time to look into that. We were interested in that. It is easier to understand and manage. There isn't a need to dig into that. However, I'm on the backend side of things, and we are still looking for some relevant documents that can help us understand this aspect better.
What is most valuable?
AFF is user-friendly. A person who has no experience with NetApp can handle it comfortably. Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens.
What needs improvement?
NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology.
For example, my team is unaware of any product unless my architect tells us about it. Then the team starts digging. It would be helpful if they made all the documentation and training readily accessible to everyone on their portal.
For how long have I used the solution?
We've been using NetApp since I joined the company six years back.
What do I think about the stability of the solution?
Stability-wise, AFF is fantastic. We haven't seen many complications, and before there is a possible outage, NetApp reaches out to us and lets us know what's going on.
What do I think about the scalability of the solution?
NetApp products in general are highly scalable. For scalability, I would rate AFF nine out of 10.
How are customer service and support?
NetApp provides excellent support. We get valid and crucial advice from NetApp every time we interact with them weekly or monthly. I would rate their support nine out of 10 because I work with various products from multiple vendors. Compared to other vendors, I feel more comfortable reaching out to the NetApp team.
For example, I tried to reach the NetApp support team for one of the issues over the weekend. My call got disconnected due to a network glitch, and immediately I got an email in my inbox as well as a call back from NetApp on my given number. That's how NetApp reaches its customers.
How would you rate customer service and support?
Positive
How was the initial setup?
I do remote support, so I'm not working on the data center side. We have an on-site team that could better describe the installation and deployment. However, my impression is that deploying AFF is straightforward.
The architect is the main person working with the NetApp products, and he does a deep dive before touching any product. Our team has minimal exposure to NetApp because our work involves a mix of vendors. We have people working on the NetApp side but not regularly. The architect spends a lot of time on NetApp in his day-to-day activities, and he makes the changes. He takes and gives recommendations about which product to use, whereas we provide remote support from a different region altogether. The implementation, changes, configuration, and decision-making are all done from the headquarters.
And once it is implemented, the remote team logs in and does the navigation part. We check the array and identify any problems. If we find anything, we immediately reach out to the architect. He's the one who engages with NetApp and relays information to the remote team. That's how we learn as an organization. We spend time on the products to gain knowledge and experience with vendors.
What was our ROI?
It's hard for me to speak to return on investment. We have a different team responsible for that. I support the technical side. A separate team procures new arrays.
What's my experience with pricing, setup cost, and licensing?
In addition to simplifying the management across a mix of solutions, AFF simplifies the cost. That was one of the main reasons we purchased AFF.
Which other solutions did I evaluate?
We are using two other vendor products as well. One is from Dell EMC, and the other is HP. I say the best competitor would be EMC. We get the same level of support from EMC as NetApp. But it's hard to compare the two. Each vendor has its own way of providing the service. AFF doesn't work the same way the other vendor's product does. They both are unique and work based on their own design. However, the navigation makes a lot of difference for the end-users, like admins.
It depends on if you prefer working with the CLI or the GUI. I'm more comfortable on the CLI in admin roles, but I like the GUI over the CLI if I compare the same thing with the other product. Each product meets the needs of the use case in its own way, but the navigation style is different. Depending on your preference, you might feel more comfortable with NetApp or other products.
What other advice do I have?
I'd rate NetApp AFF nine out of 10. To customers who are considering AFF, I would say they can go for it without hesitation. If it's a choice between AFF, FAS, or something else, customers can choose NetApp AFF without a second thought. We are happy with NetApp. Out of all the solutions we've looked at, AFF is the best fit for our business requirements so far.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sales Manager at Arrow Electronics
A reliable data storage system that has a lot of features
Pros and Cons
- "The most valuable features of the solution are the software bundle, replication, and cloud connectivity."
- "I would recommend NetApp AFF to other users because it's reliable and has a lot of features."
- "NetApp AFF is a highly expensive solution, and its pricing should be reduced."
What is our primary use case?
NetApp AFF is a data storage system that replaces old ones. It has primary applications or primary workloads and the typical storage business cases.
What is most valuable?
The most valuable features of the solution are the software bundle, replication, and cloud connectivity.
What needs improvement?
NetApp AFF is a highly expensive solution, and its pricing should be reduced.
For how long have I used the solution?
I have been using NetApp AFF for five years.
What do I think about the stability of the solution?
I rate NetApp AFF a nine out of ten for stability.
What do I think about the scalability of the solution?
The solution is scalable. However, you cannot buy one disc at a time. You have to buy a pack of two discs, which is expensive. You also have to buy the support and the software. Scaling the solution is not super cheap. Our clients for NetApp AFF are usually enterprise businesses.
I rate the solution’s scalability an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
NetApp AFF is a highly expensive solution.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten.
What other advice do I have?
The solution's data protection features support our business continuity plans. Typically, customers buy on-premises systems and may have some connections to the cloud. I would recommend NetApp AFF to other users because it's reliable and has a lot of features.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Distributor
Infrastructure Architect at a insurance company with 5,001-10,000 employees
Enables us to lower latency
Pros and Cons
- "The tool has lowered latency."
- "In the current atmosphere, private cloud is improving. NetApp AFF needs to provide flexibility in terms of hardware and capital expense."
What is our primary use case?
We have a workload class that requires better performance.
How has it helped my organization?
The tool has lowered latency.
What needs improvement?
In the current atmosphere, private cloud is improving. NetApp AFF needs to provide flexibility in terms of hardware and capital expense.
For how long have I used the solution?
I have been working with the product since 2017.
How are customer service and support?
NetApp AFF does a good job in terms of support.
How was the initial setup?
The product's deployment is straightforward.
What was our ROI?
The tool's ROI is primarily on the performance workload. We have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
You need to be careful with the licensing since it can become expensive
Which other solutions did I evaluate?
We evaluated Dell, Hitachi and Pure.
What other advice do I have?
NetApp AFF has improved efficiency and sustainability. It has simplified our infrastructure and reduced the costs for staffing and equipment.
The product has doubled performance.
We also have Dell Storage.
I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage at a transportation company with 10,001+ employees
Helps simplify infrastructure while improving business performance
Pros and Cons
- "We use the NFS and SIP protocols a lot. The NFS is the most valuable feature."
- "The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected."
What is our primary use case?
We use NetApp AFF for daily maintenance. It's used to provision volumes for customers and other departments.
How has it helped my organization?
NetApp AFF helps simplify infrastructure while improving business performance. Our databases and sensitive stuff are on all-flash arrays. Our team knows what to expect with all-flash, and we've been doing it for a while. We're happy with it.
We have fewer support issues because putting things on all-flash is much better. We still have to troubleshoot. That's always something we need to do. The speed of flash is always an advantage. Our customers are happy with it and don't complain too much.
What is most valuable?
We use the NFS and SIP protocols a lot. The NFS is the most valuable feature.
What needs improvement?
The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected.
For how long have I used the solution?
I have used NetApp AFF for almost 10 years.
What do I think about the stability of the solution?
NetApp AFF is highly stable.
What do I think about the scalability of the solution?
The scalability is good. We can add extra controllers and create clusters. It's very doable.
How are customer service and support?
I rate NetApp AFF support eight out of 10. It's excellent. We've had no issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had normal disk storage instead of flash. NetApp AFF offers much better performance. Higher throughput and less latency.
What was our ROI?
We have seen a return. Things are running better. It's less work for us, so it's good.
What's my experience with pricing, setup cost, and licensing?
NetApp AFF seems to be fairly priced compared to other solutions like Oracle.
What other advice do I have?
I rate NetApp AFF nine out of 10. It's an excellent product. Use it, and you'll be happy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at Department of Defence, Australian Government
Supports many features that can be switched on or off as necessary
Pros and Cons
- "Supports file formatting, the main protocols, and the hot swapping of disks and features."
- "This is an expensive solution that could be cheaper."
What is our primary use case?
This is a storage solution.
What is most valuable?
I like that you can switch protocols and features on and off, depending on how I architect my domain. From the business side of things, it supports file formatting, the main protocols, and the hot swapping of disks and features.
What needs improvement?
This is an expensive solution that could be cheaper.
For how long have I used the solution?
I've been using this product for several years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
If it's a data center enterprise-fed product, it is scalable. Some of the base models are not scalable, but these products are generally scalable.
How was the initial setup?
Deployment time depends on the size of the organization. If you have engineers, the implementation can be done in-house.
What other advice do I have?
It's important to ensure that your use cases are suitable for the product prior to investing in the purchase of it. I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a healthcare company with 10,001+ employees
Is easy to use and flexible, and provides the best speed for our applications
Pros and Cons
- "Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well."
- "After the three-year prepay, the extended warranty is a little expensive."
What is our primary use case?
We use it to create our volume groups for our ESX hosts, VMware, file storage, and Flash Pool for our images. We use it as a tier storage to our NetApp storage grid.
What is most valuable?
Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well.
Our latency is fine, and NetApp AFF provides us the best speed for our applications.
In terms of optimization of costs, NetApp AFF is a little expensive, but I don't mind paying for it.
The ability to connect to CVO and ANF is great, and as a result, it has a lot of flexibility.
For how long have I used the solution?
I've been using NetApp AFF since 2016.
What do I think about the stability of the solution?
We haven't had any major problems with stability.
What do I think about the scalability of the solution?
It scales well, and we haven't had any problems. We also have site storage with AFF C190, and being able to integrate with our other sites has been great. We have about 16 clusters in two different data centers for AFF.
How are customer service and support?
My experience with technical support has been good. We have a primary TAM and pay for that service. They are very good at responding to our requests and needs, and I'd give them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were on spinning disks with NetApp before, but we also had IBM XID. We switched to NetApp AFF because we were already heavy users of NetApp. We liked the cost, flexibility, and the ability to adapt to all of our workloads. Now, we're a single storage provider or user.
What was our ROI?
Our ROI is that we've been able to reduce our storage footprint by 30% by going to a single storage provider. We can FlexVol our environment.
What's my experience with pricing, setup cost, and licensing?
I think the pricing and licensing are a little high, but compared to those of other storage vendors, it's within reason. After the three-year prepay, the extended warranty is a little expensive.
Which other solutions did I evaluate?
We evaluated IBM and Dell EMC, and Dell EMC was too expensive, and it didn't have the flexibility that NetApp had.
What other advice do I have?
On a scale from one to ten, I would rate NetApp AFF (All Flash FAS) at ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Infrastructure engineer at a financial services firm with 201-500 employees
Great speed, easy to set up, and offers excellent throughput
Pros and Cons
- "The speed is great. That's probably number one in terms of features we appreciate."
- "The initial setup has a lot more steps in it than are probably necessary for a base deployment, unlike other vendors where it's more straightforward. It could be a little bit more streamlined."
What is our primary use case?
We use the solution for virtualization. We run VMware on it.
How has it helped my organization?
Before running AFF we ran regular SAS Disk Arrays. NetApp AFF greatly improved the performance.
What is most valuable?
The speed is great. That's probably number one in terms of features we appreciate.
The throughput is excellent.
It's useful for running production databases on.
NetApp AFF has reduced our operational latency. It has close to doubled it.
What needs improvement?
The setup process could be easier.
For how long have I used the solution?
I used NetApp AFF for six years.
What do I think about the stability of the solution?
I never had any major outages or issues with the platform.
What do I think about the scalability of the solution?
Scaling is easy enough. Users can just throw another shelf in. It's easy to add hardware.
How are customer service and support?
Support is good. I've never had any issues long term.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've used Dell EMC in the past, and we use Pure now.
Pure is easier to manage just from an interface perspective, however, I would say the performance of both is close to equal. We chose AFF primarily for the level of performance. That said, the team that works for me has more experience with Pure. The issue we have is that the footprint is way smaller.
How was the initial setup?
I was involved in the initial deployment of AFF. I've done it quite a few times and I find the process to be straightforward.
The deployment could be easier. Pure setup is way easier in comparison but I had no problem setting AFF up.
The initial setup has a lot more steps in it than are probably necessary for a base deployment, unlike other vendors where it's more straightforward. It could be a little bit more streamlined.
What about the implementation team?
I handled the deployment myself.
What was our ROI?
We haven't quite witnessed an ROI. Eventually, it becomes cheaper as we go along instead of going all cloud, however, in the end, it's probably pretty close to equal.
They sped everything up initially. However, are there other products that have a better ROI? Maybe. Pure probably has a better ROI overall and especially when you start talking about Pure Evergreen and the way that they do their maintenance. That's a big difference that helps a little bit with the cost long term.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty in line with industry standards.
Which other solutions did I evaluate?
We did not evaluate other storage issues.
What other advice do I have?
We are a NetApp customer.
So far, the solution has not optimized our costs.
Since using the solution, we have not been hit by ransomware.
We do not use any other NetApp cloud solutions together with AFF.
In terms of rating the product by itself, I would give it a nine out of ten due to some of the usability differences that I know now. Overall, against other vendors, I would probably rate it eight out of ten based on the footprint size and some of the longer-term support features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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