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reviewer2304681 - PeerSpot reviewer
Lead Technician at a non-profit with 51-200 employees
Real User
Top 20
Nov 15, 2023
Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
Pros and Cons
  • "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."

    What is our primary use case?

    We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.

    We use AFF to replicate the data from our on-premises data center to the cloud.

    How has it helped my organization?

    The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.  

    It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.

    It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.

    We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.  

    AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF. 

    NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.

    What is most valuable?

    All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.

    Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going. 

    It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.

    What needs improvement?

    It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that. 

    We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.

    Buyer's Guide
    NetApp AFF
    January 2026
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    For how long have I used the solution?

    We have had this solution for three years. 

    What do I think about the stability of the solution?

    It's pretty stable. Our issue is growth. In terms of stability, it's very dependable. 

    What do I think about the scalability of the solution?

    It is scalable. 

    How are customer service and support?

    Generally, the support team is spot on, and helps us out a lot. The issues are few and far between. 

    Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data. 

    How would you rate customer service and support?

    Positive

    What was our ROI?

    There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.

    What's my experience with pricing, setup cost, and licensing?


    Which other solutions did I evaluate?

    NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2304765 - PeerSpot reviewer
    Manager, Storage Engineering at a healthcare company with 10,001+ employees
    Real User
    Nov 12, 2023
    Helps to manage tier-one workloads, including home drives, departmental shares, group shares, and application shares
    Pros and Cons
    • "NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares."
    • "The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported."

    What is our primary use case?

    NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares.

    What needs improvement?

    The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported. 

    For how long have I used the solution?

    I have been working with NetApp AFF for five years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    How are customer service and support?

    The tool offers good support. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We chose NetApp AFF because it has advantages over other file platform vendors. 

    How was the initial setup?

    NetApp AFF's deployment is easy. The tool's representatives were very helpful. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is neither expensive nor cheap. It is cheaper compared to other platforms. 

    What other advice do I have?

    We had no challenges since we constantly refreshed NetApp AFF technology. 

    We are working with NetApp AFF and Amazon representatives to move our workloads to AWS. 

    We have fewer issues with the product compared to other file platforms. 

    The tool has reduced operational costs by 60-70 percent. 

    I rate it an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp AFF
    January 2026
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    Justin Mardis - PeerSpot reviewer
    Infrastructure Manager at a computer software company with 11-50 employees
    Real User
    Nov 12, 2023
    Has good performance and supports multi-tenant and private clouds
    Pros and Cons
    • "The biggest benefit of NetApp AFF is the performance."
    • "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."

    What is our primary use case?

    NetApp AFF supports multi-tenant and private clouds.

    How has it helped my organization?

    With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency. 

    What is most valuable?

    The biggest benefit of NetApp AFF is the performance. 

    For how long have I used the solution?

    I have used NetApp AFF for around 10 years.

    What do I think about the stability of the solution?

    NetApp AFF is great. We haven't had any storage outages in 10 to 12 years. 

    How are customer service and support?

    I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.

    What other advice do I have?

    I rate NetApp AFF eight out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2304795 - PeerSpot reviewer
    Manager at a comms service provider with 10,001+ employees
    Real User
    Nov 5, 2023
    Cost-effective and reliable
    Pros and Cons
    • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
    • "In terms of improvement, IO performance could use some enhancement."

    What is our primary use case?

    I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

    How has it helped my organization?

    NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

    What is most valuable?

    The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

    What needs improvement?

    In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

    For how long have I used the solution?

    I have been working with NetApp AFF for seven years.

    What do I think about the stability of the solution?

    It is highly stable.

    What do I think about the scalability of the solution?

    NetApp AFF is fairly scalable.

    How are customer service and support?

    I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

    Which solution did I use previously and why did I switch?

    We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

    How was the initial setup?

    The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

    What other advice do I have?

    NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    VinceVitro - PeerSpot reviewer
    Senior Storage Architect at a healthcare company with 1,001-5,000 employees
    Real User
    Apr 30, 2023
    Scales well, straightforward deployment, but SAN functionality could improve
    Pros and Cons
    • "The most valuable feature of NetApp AFF is the reputation of the company."
    • "NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature."

    What is our primary use case?

    We are using NetApp AFF primarily for file servers.

    How has it helped my organization?

    NetApp AFF has helped our organization because they're reliable, and the file shares are available to everyone all the time.

    What is most valuable?

    The most valuable feature of NetApp AFF is the reputation of the company.

    What needs improvement?

    NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature.

    For how long have I used the solution?

    I have used NetApp AFF (All Flash FAS) within the past 12 months.

    What do I think about the stability of the solution?

    I rate the stability of NetApp AFF an eight out of ten.

    What do I think about the scalability of the solution?

    We have plans to increase our usage of the solution in the future.

    I rate the scalability of NetApp AFF a seven out of ten.

    How are customer service and support?

    I rate the support of NetApp AFF a seven out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup of NetApp AFF is straightforward.

    What was our ROI?

    NetApp AFF is a good investment, but it is expensive.

    What's my experience with pricing, setup cost, and licensing?

    NetApp AFF is an expensive solution.

    What other advice do I have?

    I would recommend this solution for NAS but not for SAN.

    I rate NetApp AFF a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    RaffaeleBrescia - PeerSpot reviewer
    Network and System Administration at a tech company with 201-500 employees
    Real User
    Apr 26, 2023
    Good one-point central management solution and easy to manage
    Pros and Cons
    • "NetApp is like a one-point central management. For example, one can put everything on the right version and control the whole environment from one software solution."
    • "The user interface should be more user-friendly, and the configuration could be more accessible."

    What is our primary use case?

    It is used for separating locations from a network cluster and also to store the data and create a backup on another location for bigger companies.

    What is most valuable?

    NetApp is like a one-point central management. For example, one can put everything on the right version and control the whole environment from one software solution. It's easy to have an insight into monitoring and stuff. The solution is easy to manage.

    What needs improvement?

    The user interface should be more user-friendly and configuration could be easier.

    For how long have I used the solution?

    I have been using NetApp AFF for two years.

    What do I think about the stability of the solution?

    It is a fairly stable solution. There is rarely a problem and everything runs fine.

    What do I think about the scalability of the solution?

    It is a fairly scalable solution, though some things are more easily scalable than others but the possibilities are endless. Presently, sixty customers are working on the solution.

    How are customer service and support?

    The customer support team of NetApp is good.

    How was the initial setup?

    The initial setup is not very simple. As I always use the CLI for configuration, it is easy. But the nodes' and cluster configuration can also be done with GUI.

    The solution is deployed by connecting everything in different locations and then implementing the solution that will be sold to customers. The deployment is done by three engineers, which include two senior engineers and myself.

    What's my experience with pricing, setup cost, and licensing?

    The customers need to pay for the license.

    What other advice do I have?

    I would recommend NetApp to people with a budget and looking for a simple solution for a small environment. But for complex environments, NetApp can be an overkill.

    I would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    ParthaBhattacharyya - PeerSpot reviewer
    Enterprise Architect at a government with 10,001+ employees
    Real User
    Apr 2, 2023
    Supports many features that can be switched on or off as necessary
    Pros and Cons
    • "Supports file formatting, the main protocols, and the hot swapping of disks and features."
    • "This is an expensive solution that could be cheaper."

    What is our primary use case?

    This is a storage solution. 

    What is most valuable?

    I like that you can switch protocols and features on and off, depending on how I architect my domain. From the business side of things, it supports file formatting, the main protocols, and the hot swapping of disks and features. 

    What needs improvement?

    This is an expensive solution that could be cheaper.

    For how long have I used the solution?

    I've been using this product for several years. 

    What do I think about the stability of the solution?

    The stability is good. 

    What do I think about the scalability of the solution?

    If it's a data center enterprise-fed product, it is scalable. Some of the base models are not scalable, but these products are generally scalable.

    How was the initial setup?

    Deployment time depends on the size of the organization. If you have engineers, the implementation can be done in-house. 

    What other advice do I have?

    It's important to ensure that your use cases are suitable for the product prior to investing in the purchase of it. I recommend this solution and rate it eight out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2026638 - PeerSpot reviewer
    Enterprise Architect at a healthcare company with 10,001+ employees
    Real User
    Dec 6, 2022
    Excellent ONTAP cluster, scale-out, and architecture
    Pros and Cons
    • "We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage."
    • "The NetApp support could be better."

    What is our primary use case?

    We use the solution mostly for virtual workloads, VMware, databases, and also the VDI infrastructure.

    How has it helped my organization?

    We can provide all the SLA performance-wise and high availability to the business. We are trying to maintain compliance with all business SLAs.

    What is most valuable?

    The ONTAP cluster, the scale-out, and the architecture are great.

    We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage.

    NetApp data helped to reduce our operational latency to some extent. We've saved maybe 20%.

    We have not been affected by ransomware since using the solution. 

    What needs improvement?

    The NetApp support could be better. NetApp can improve a lot on hardware upgrades and proactive support.

    In the past, AFF has helped optimize our costs. However, not anymore since NetApp has increased its prices. The optimization we had previously is not the case anymore.

    Recently, we have had some support issues that we definitely have some concerns with.

    For how long have I used the solution?

    I've been using the solution for eight to ten years. 

    What do I think about the stability of the solution?

    The stability is good. I'd rate it eight out of ten. 

    What do I think about the scalability of the solution?

    The solution is scalable. We are in a large enterprise, so that fits our requirements. There is about 30 to 35 petabytes of data and a block size of close to 25 to 30 petabytes of data.

    How are customer service and support?

    Technical support could be better and should be more proactive. 

    We've also had some production outages. Due to one upgrade, for example, there was a significant outage.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I'm also familiar with Dell EMC.

    We've used PowerMax, and we have used StorageGRID. 

    We use AFF as this is the main environment for our corporate environment.

    NetApp has been in the environment for quite some time, so we have built that comfort level with the product. 

    How was the initial setup?

    I was involved with the initial deployment of the solution. The setup was complex on our end. Our internal processes are difficult as we have such an extensive environment. For example, we must go to security and do all the reviews and assessments. It's our internal program. There's nothing on NetApp.

    What about the implementation team?

    We worked directly with a third party on the deployment and with NetApp. Overall, the experience was okay.

    What's my experience with pricing, setup cost, and licensing?

    The pricing has definitely increased significantly as compared to other competitors.

    What other advice do I have?

    I have not used NetApp BlueXP.

    We are looking into FSx ONTAP. We are trying to do the pilot program on FSx ONTAP, and we will probably use that in the cloud in AWS.

    I'd rate the solution eight out of ten. We've only really had some support issues and some issues around performance sometimes. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.