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Storage Manager at a government with 1,001-5,000 employees
Real User
Nov 19, 2019
Improved the performance of a lot of our virtual machines in a VMware environment
Pros and Cons
  • "Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment. The number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team."
  • "Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert."

What is our primary use case?

We use NetApp AFF products for file storage across multiple agencies in the State of Nebraska. We are a consolidated state, so all of the agencies of our state have consolidated files on NetApp products. We use AFF as our top tier solid-state storage for application and user data storage.

How has it helped my organization?

Different customers will have different needs, e.g., when you're looking at somebody who just has simple file service needs, then it's very easy. That can be met with many different products. But, we also like that you can build SVMs with different network profiles, vLANs, security protocols, etc.

We like the ability to create different SVMs on AFF products because they can create different vLANs and network access points for different customers. We can actually drop virtual appliances onto any customer's network. If they have different firewall and network profiles than each other, we can keep all of the data completely separated.

We can also meet the different needs for different Snapshot and backup policies. A Department of Labor or Department of Health and Human Services will have very different needs from just standard user profile folders.

What is most valuable?

We like AFF because it has a very high reliability rate with very high performance. We are using it for top tier performance on application and virtual machine storage, as well as just being able to separate out SVMs for different security and network needs for all of our different customers across the state. 

We use the Snapshot feature to simplify backups for data protection. We set different policies that let let our agencies choose what backup policy they want to have for their Snapshots. It's very simple. Users can be given the opportunity to look at previous versions directly from the Windows interface or they can call/put in a ticket seeking support from our IT group if they need a larger system restore, because their data is protected with NetApp and replicated as well.

What do I think about the stability of the solution?

Stability is great. We haven't had to replace a single drive. We haven't had any issues with the AFFs or compatibility issues. We haven't had any problems at all. It has worked exactly the same as our previous system but with greater performance.

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NetApp AFF
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What do I think about the scalability of the solution?

In both our traditional cluster and MetroCluster, we have been able to scale very easily. We just add additional shelves of solid-state disk. They expand the storage array so we can just increase the aggregate sizes and assign more space. It's been very simple to scale.

How are customer service and support?

Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert. However, the experts that I have reached have always been great.

Which solution did I use previously and why did I switch?

We have several different SAN and NAS products in our environment. With the traditional spinning storage, We are running into bottlenecks with performance problems. The AFF products have given us the opportunity to move people to all-flash high performance storage tiers, which will make their virtual machines, database servers, and SQL run much better in a flash environment for us than in a hybrid or spinning disk environment.

What was our ROI?

Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment. The number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team.

What's my experience with pricing, setup cost, and licensing?

We have used the solution’s thin provisioning to add new applications without having to purchase additional storage. We use thin provisioning on all of our flash arrays at this point. It gives us the choice to be able to overprovision and take advantage of compression, compaction, and thin provisioning all at the same time. We can get more out of the purchases that we make.

I would like it to be a lot less expensive, but it's been a very good solution for us.

What other advice do I have?

I would give it a 10 (out of 10). It's been solid. The performance is great. It has solved a lot of problems in our environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Engineer at a healthcare company with 10,001+ employees
Real User
Nov 19, 2019
We had no downtime nor failures; it's rock solid
Pros and Cons
  • "Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency."
  • "We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad."

What is our primary use case?

The primary use case for AFF is as a SAN storage for our SQL database and VMware environment, which drives our treatment systems. We do not use our it currently for AI or machine learning.

We are running ONTAP 9.6.

How has it helped my organization?

Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency and stuff like that, which is important in radiation treatment.

The latency is important in that the data that we serve from the system drives LINAC, which is a big machine that shoots radiation into cancer patients. The latency affects how long the patients end up having to sit there tied down to these tabletops for the radiation treatment. It also helps speed up the setup of the machine, which takes about five minutes because the machine has to rotate around and do all these things. Sometimes, if the system doesn't respond in enough time, these interlocks happen and the machine stops. There are a lot of safety interlocks that cause the system to stop if things don't happen right, so we aren't mistreating patients and killing people. It's not a typical file server. We tell people usually it's a black box for radiation treatment. On airplanes you have the black box which records all data, this is exactly what our NetApps do for radiation treatment.

Our AFF does simplify our SAN and NAS environments. We currently don't use any cloud because we're a medical institution that hasn't approved cloud storage of any type because of HIPAA violations. When we came from our old NAS work solution, we could only do one or the other: It was NAS or SAN. The, AFF provides the ability to do both. It consolidates a lot of our storage into one or two chassis, which makes money savings in our data center. It saves a lot of rack space, which we don't have much of anymore. We have a new building and are almost out of space already.

What is most valuable?

The simplicity of the data management in our current system is really easy, especially with the setting up of redundant volumes and SnapMirror. We have it mirrored over to an 8200 non-flash system. We use that for our DR SVMs, so if our SQL Cluster goes down, the other volumes take over, and we have no downtime because it drives patient treatment. It gets complicated fast. 

The data protection that we currently use is SnapMirrors and SnapVaults. We have our SnapVault off on an offsite with a FAS2552 system.

What needs improvement?

We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad. 

One thing that could be improved is the web interface. I would like to see some of the features in the web interface, like where the Snapshots are located, brought up a bit more to the front. This way I don't have to do as many clicks If I'm using the GUI, which I do once in a while. We are usually going in and looking at Snapshots for doing restores, etc., and if it is more upfront or to the surface, it might save a few clicks. It's not so bad.

What do I think about the stability of the solution?

We have had our AFF for three years now and not had any problems with it whatsoever. It's been rock solid. They haven't lost a drive or node. We haven't had a hardware failure. It has been fantastic.

What do I think about the scalability of the solution?

The scalability of AFF in our NetApp systems in general has been ewonderful. I have another enclosure full of flash drives sitting in our dock right now ready to go in. I can schedule it, put it in the rack, and have it in the system and utilized in maybe half an hour. It works just great.

Our AFF has freed us up greatly in terms of allocating storage. Our old system didn't expand at all. With the new system, we can add another shelf in, merge data into the aggregate, and grow volumes (all live), which is great in a hospital.

How are customer service and technical support?

The tech support has been awesome. We have meetings with our local guys once a month, whether we need it or not, and they answer our questions. I have been able to hot call them on demand on the weekends when we were doing upgrades and side things on our NetApp, then had some issues. I was able to call, and they stop and help out, which has been fantastic. They are probably our best vendor. 

Which solution did I use previously and why did I switch?

I chose NetApp because I was most impressed with the engineers that we talked to about the system and its overall metrics along with the things that we were given, like latency and redundancy. I was most impressed with the demos that they did that, which included: ease of setting up an AFF, ease of deploying storage to a SQL Cluster, and just overall simplicity of how easy it is to move data around to back up things.

What was our ROI?

Our AFF has improved our application time greatly. Our database response time has gone up a lot from our previous SaaS storage that we had. The systems were nine-years-old and were about do to go. When we went to the flash, we noticed a huge increase application response rate (50 percent or more). It was like night and day.

It was more of an expensive system at the time when we bought it because flash was relatively new. We probably save the most amount of money just in the time to set up with it. We had to set up in an afternoon, then we were serving out data later on that day. Just the fact that it's been rock solid. We haven't had to sit there and baby it, fixing things, tweaking and tuning it. It just works. The biggest savings is not having to sit there and keep it warm.

What other advice do I have?

I would give our AFF probably a 10 (out of 10). We had no problems with it. It's an easy upgrade. We can do everything on the fly in the middle of the day, which is important. With the hospital, it's been a great all around piece of hardware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
January 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1223436 - PeerSpot reviewer
Tech Solutions Architect at a healthcare company with 10,001+ employees
Real User
Nov 13, 2019
Super fast, reliable solution that has low latency type response times
Pros and Cons
  • "This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two."
  • "We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups."

What is our primary use case?

The primary use case is enterprise storage for our email database system.

We have just been using on-premise. We are looking to move the workloads to the cloud, but right now it's just on-premise.

How has it helped my organization?

From an operations standpoint, we pretty much set it and forget it. We don't have to manage anything because of the AFF speed and low latencies. Because a big requirement in the healthcare industry are the low latency type response times, It has been perfect.

With the thin provisioning, we can overprovision our boxes, but there are still applications which are storage capacity hogs. So, we still have to report.

It simplifies our IT operations and makes them more efficient.

What is most valuable?

The most valuable feature is it's fast. We do not use the solution for artificial intelligence or machine learning applications, but our overall latency is low. With our SQL Servers and Oracle servers, compared to the older meta filers, like 7-mode, the 8000 custom mode, or performance on Pure flash systems, you can't compare. We are seeing submillisecond, which is pretty nice.

The solution has enabled us to move large amounts of data from one data center to another (on-premise) without interruption to the business using SnapMirror.

The solution has improved application response time. Compared to the 3250s and 8000s, it has been night and day.

What needs improvement?

We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups. I think they're going to fix it in v9.7. 

The SnapDrive is just another piece of software which is used to manage the storage on the filers. They could use some updates.

We are still a lot of things that we have to think about, like storage and attributes, to be able to go ahead with it.

We haven't gone to their standard Snaps product yet, but that's supposed to centralize everything. Right now, we have to manage individual hosts that connect to the stores. That's sort of a pain.

For how long have I used the solution?

We've been using NetApp for the last 15 years.

What do I think about the stability of the solution?

So far, the stability is good. It's great.

What do I think about the scalability of the solution?

For the AFFs, I haven't had any problems with the scalability. We went from two to six nodes without a problem.

It helped us easily move about 10 petabytes of data from San Diego to Phoenix.

How are customer service and technical support?

The technical support has been awesome. Whenever we have a problem, we just give NetApp's support a call, and they fix our issue. 

With the newer versions, we have needed less support. The solution has just been working.

Which solution did I use previously and why did I switch?

We didn't switch over. We have been using NetApp for 15 years.

This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two.

How was the initial setup?

The initial setup was straightforward. We've been deploying NetApps for the last 15 years. We are pretty familiar with the boxes.

I've been using the technology for years. For every model and version, the deployment is basically the same.

What about the implementation team?

My team did the deployment.

What was our ROI?

We use a private cloud, which is Wesco, and it definitely saves us a lot of space.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Which other solutions did I evaluate?

We did go through the whole vetting out process of scoring different vendors and NetApp won, when we went through a Greenfield environment.

What other advice do I have?

Check out the AFF. It is super fast and reliable. We've been using it for a long time. It's the perfect system for us.

I would rate the solution as an eight out of 10 because there's always room for improvement. To make it a 10, it would have to have super submillisecond performance at a cheaper price. It is about latency in our environment. We want submillisecond for everything across the board. If something can guarantee that performance all the time without increasing costs, that would be cool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Unix Storage Engineer at a consultancy with 1,001-5,000 employees
Video Review
Real User
Dec 30, 2018
Excellent user experience, the speed enables initiatives to include more databases and reports in the all flash
Pros and Cons
  • "NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with."
  • "I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great."

What is our primary use case?

Our primary usage for All Flash is for the Oracle Database. 

How has it helped my organization?

All Flash is improving our organization because we used to have the databases on different tiers and now All Flash is reducing the report time. All of the reports and processing is taking less time, so all the information is ready in the morning for the executives to make decisions.

This solution is also bringing up a new initiative for our company to include more databases or more reports into the All Flash because of the speed of getting the information.

For enterprise apps, we mostly use Oracle. All of the Oracle applications have been improved a lot since we began using All Flash. All of the processing and ETL, for instance, used to take 25 hours, now it is taking three. That improves a lot of parts of the price of applications.

TCO has decreased. After we acquired the AFF 8080, we got a couple of A 700s, and they are cheaper than the 8080. 

As the main uses for the all-flash we have is for Oracle. For us to provision a new VM with new databases takes 35 minutes exactly.

What is most valuable?

The most valuable feature for us is the speed of the read of the information. We can get the information as fast as possible. 

The user experience we are getting from All Flash is excellent. The performance is great. The administration is exactly the same as all the other storage in NetApp which is great. It is very good, we are so pleased.

What needs improvement?

I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is even better with version 9 with all the Oracle Databases including OVM, which is a virtualization of the Oracle.

What do I think about the scalability of the solution?

Scalability of the All Flash is the same as the other. We can increase the amount of storage needed as we need it. As we buy them we just add them up with no downtime required. We just go ahead and increase the size, that is it.

How are customer service and technical support?

NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with.

What other advice do I have?

I would rate this solution a ten for the huge improvement in performance between All Flash and the hybrid storage to the All Flash with the ONTAP 9. From 8.2 to 8.3 to 9, the performance is almost double. Ten is the best answer I can give.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304792 - PeerSpot reviewer
Systems Administrator at a energy/utilities company with 501-1,000 employees
Real User
Nov 12, 2023
Upgrading from spinning disk increased the overall speed of our production servers
Pros and Cons
  • "AFF works well for VMware storage."
  • "AFF could introduce different subscriptions on the platform."

What is our primary use case?

AFF is our complete storage solution. We use it for SIP shares and VMware volumes. 

How has it helped my organization?

Upgrading from spinning disk to AFF increased the overall speed of our production servers. AFF helped us simplify our infrastructure and improve the performance of our business-critical applications. The administration has become more straightforward. We were on an old version of ONTAP. Now that we are completely updated, it's even easier on the latest version.

What is most valuable?

AFF works well for VMware storage.

What needs improvement?

AFF could introduce different subscriptions on the platform.

For how long have I used the solution?

I have used AFF for three or four years.

What do I think about the stability of the solution?

AFF is stable. I don't have to touch it unless I want to. 

What do I think about the scalability of the solution?

AFF is scalable. The ability to add shelves makes things easier.

How are customer service and support?

I rate NetApp support 10 out of 10. I've never had a complaint.

How would you rate customer service and support?

Positive

What was our ROI?

We've seen a significant performance increase. Upgrading from the A300 to the A400 was a noticeable difference. 

What other advice do I have?

I rate NetApp AFF 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Consultant at a financial services firm with 5,001-10,000 employees
Real User
Sep 22, 2021
A robust scale-out platform with useful features like SnapMirror and SnapVault
Pros and Cons
  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and technical support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1232994 - PeerSpot reviewer
Systems Management Engineer at a legal firm with 201-500 employees
Real User
May 19, 2021
We reduced our data center footprint by implementing this solution
Pros and Cons
  • "We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero."
  • "Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid."
  • "We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity."

What is our primary use case?

The primary use case for AFF is for use in our production environment. Within our production environment, we have a number of different data stores that AFF serves. We use a number of protocols from NFS to CIFS, as well from the file system protocols, and in the block level we use iSCSI.

We are a fully on-prem business as far as data positioning data sets. 

We don't have real-time applications that we run in-house, being a law firm. The most important thing is the availability of our environments and applications that we serve to our client base. We don't have real-time applications that we could be measured in real tangible form that would make a huge difference for us. Nevertheless, the way it goes: the faster, the better; the more powerful, the better; and the more resources you can get from it, the better.

How has it helped my organization?

We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero.

We have one program that has been running for about a year. It is called Nakhoda, and it is an AI application (written in-house) based on AI technology. As far as latency, it is not visible nor noticeable because these machines throw hundred of thousands to millions of files per second.

For DR, we use the SnapMirror technology that ONTAP provides us on based on these platforms. Then, for the local backups, we use snapshots mainly. We are currently implementing SnapCenter for Exchange and VWware to utilize the backup features that the solution provides us.

What is most valuable?

AFF gives us a number of really valuable features. It ranges from a full flash to all-flash product. So, the speed and resources that we get from AFFs is just unparalleled in storage environments. Also, we utilize all the OCR features that AFF gives and has built into its ONTAP environment, like dedupe, snapshotting, data compression, and the number of the other things. 

Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid.

What needs improvement?

We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity. Overall, for the pure back-end, we are not seeing any issues whatsoever.

With our previous storage solution provider, we had the availability of synchronous mirroring. SnapMirror is asyncronous. I would just like to see if NetApp has any plans to implement synchronous mirroring for DR solutions into the tool in the future.

What do I think about the stability of the solution?

We were early adopters of the cDOT environment five or six years ago. In the early stages of deployment (five or six years ago), we saw some challenges around cDOT. However in the last two to four years, the product has matured incredibly. Ever since the introduction of ONTAP 9.X, we haven't seen any issues in terms of availability and performance.

We are upgrading to ONTAP, which will give us a data encryption level at an aggregate layer of the ONTAP environment. We are looking forward to that.

We are using SnapMirror and not seeing any issues. Let us hope it stays like that.

How are customer service and technical support?

The technical support has always been really helpful. 

In recent times, the first line of support has moved and is now concentrated in Bulgaria. If they are new to working with your customers, we have seen some slight challenges in terms of speed when transferring higher priority cases to higher levels of NetApp's support structure. Hopefully, this will be resolved soon.

Once I reach the second or third line of support engineering, the support has always been good.

Which solution did I use previously and why did I switch?

Before moving to NetApp, we were with their major competitor.

How was the initial setup?

In simple terms, you just rack the hardware, you load your codes, and it's ready for configuration. That is pretty straightforward.

What was our ROI?

We benefited from implementing all-flash by reducing our data center footprint. We took it from 30 racks to just over five. This is one of the biggest savings for us.

Which other solutions did I evaluate?

NetApp is the largest storage vendor in the market, purely based on storage technologies. I hope it stays that way.

What other advice do I have?

We have been really happy with the product. It is a robust, strong, solid platform.

I would rate the product a nine and a half (out of a 10). The product is robust, solid, easy to manage, and provides a number of features with speed of operations. The resources are okay, but they are not unlimited. They are at a very high level.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a government with 201-500 employees
Real User
Mar 2, 2021
Stable and scalable with good interface, configuration, and flexibility
Pros and Cons
  • "It has a good interface. Its configuration and flexibility are also good."
  • "Its integration could be improved."

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The deployment took a few days.

What other advice do I have?

I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.