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IT Operations Manager at Idaho State Insurance Fund
Real User
Because of the cloning and snapshots that we do, we are getting a high data efficiency ratio out of our production array
Pros and Cons
  • "Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been."
  • "Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less."
  • "The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it."
  • "I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated."

What is our primary use case?

NetApp is our primary storage device for our line of business. We use NetApp as our primary storage device and also for our DR.

We are a workers' comp insurance company that has been in business for a 120 years.

How has it helped my organization?

It has helped us improve the performance for our enterprise applications, data analytics and VMs across the board. We recently upgraded from a FAS3250 platform to the AFF A300 all-flash array. Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been. 

We are employing the native encryption on disk along with NVMe. Therefore, it is a more secure solution. Our user experience and performance have been remarkably better as well. 

A lot of application administrators have a lot more time. We have been able to do some things that we were unable to do before, so it has helped streamline our business a lot.

What is most valuable?

We enjoy the native built-in replication and the snapshot functionality (to take snapshots).

What needs improvement?

I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated.

Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

NetApp has always been a stable platform with very few problems at all.

What do I think about the scalability of the solution?

It is very scalable. Because of the cloning and snapshots that we do, we are getting a data efficiency ratio out of our production array of about 32:1, which is a high ratio. So, we took quite a bit of data and shrunk it down in size, letting it scale out better.

We are going to be adding another shelf to it, but storage to the NetApp application has always been easy to do. We usually do it ourselves without getting a third-party contractor involved.

How are customer service and support?

NetApp's support has always been top-notch. I haven't met anyone in the NetApp institution who hasn't been a remarkably intelligent, easy-going person to work with. It is amazing. Everyone from their support crews to their sales engineers are good. We have a good relationship with them.

Which solution did I use previously and why did I switch?

A big guiding point for upgrading hardware of any type now is to look at the support costs. If support costs get high enough, it financially doesn't make any sense to not upgrade.

Usually once a new technology matures enough, you can look at TCO and decide to make the decision to move ahead. So, we invested in this solution because of costs and the technology improved to the point where we knew it would be stable.

How was the initial setup?

The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it. 

What about the implementation team?

We used a NetApp professional services for this deployment. It worked out really well. We had involvement of several different support engineers to help with all aspects of the rollout.

What was our ROI?

The total cost of ownership has decreased a great deal. As far as percentages, it's hard to gauge, but we did have quite a few personnel staying up, making sure batches ran well every night. Now, batches are being done by 8:00 in the evening, so we don't have to do that anymore. When you start adding the employee hours that we have for people working in the off-hours, and it is not an issue anymore, I suspect TCO might have gone down 25 percent.

Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less. 

Which other solutions did I evaluate?

We also talked to Tegile and HPE, but nobody else offered up the functionality or snapshots. It was a no-brainer.

What other advice do I have?

We have been an NetApp customer for about ten years and have enjoyed the relationship a lot.

The important thing for anybody to check out is the snapshot functionality of NetApp, and how well it works to provision for backup. It also provisions test environments with it. There are so many advantages to the way they do snapshots compared to other companies, and they have all these wondrous tool sets to leverage the snapshot functionality. Anybody who is looking into a storage solution needs to look at all of the attributes to the NetApp platform.

Connecting it to public cloud is our next project. We are looking at DR using NetApp cloud services, so that will probably be coming up first quarter of next year.

We are looking at a new series arrays for our building video security storage as well, and there is no doubt that we will be going with NetApp. NetApp just does a solid job, and their support is top-notch.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304792 - PeerSpot reviewer
Systems Administrator at a energy/utilities company with 501-1,000 employees
Real User
Upgrading from spinning disk increased the overall speed of our production servers
Pros and Cons
  • "AFF works well for VMware storage."
  • "AFF could introduce different subscriptions on the platform."

What is our primary use case?

AFF is our complete storage solution. We use it for SIP shares and VMware volumes. 

How has it helped my organization?

Upgrading from spinning disk to AFF increased the overall speed of our production servers. AFF helped us simplify our infrastructure and improve the performance of our business-critical applications. The administration has become more straightforward. We were on an old version of ONTAP. Now that we are completely updated, it's even easier on the latest version.

What is most valuable?

AFF works well for VMware storage.

What needs improvement?

AFF could introduce different subscriptions on the platform.

For how long have I used the solution?

I have used AFF for three or four years.

What do I think about the stability of the solution?

AFF is stable. I don't have to touch it unless I want to. 

What do I think about the scalability of the solution?

AFF is scalable. The ability to add shelves makes things easier.

How are customer service and support?

I rate NetApp support 10 out of 10. I've never had a complaint.

How would you rate customer service and support?

Positive

What was our ROI?

We've seen a significant performance increase. Upgrading from the A300 to the A400 was a noticeable difference. 

What other advice do I have?

I rate NetApp AFF 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Solutions Consultant at a financial services firm with 5,001-10,000 employees
Real User
A robust scale-out platform with useful features like SnapMirror and SnapVault
Pros and Cons
  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and technical support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a government with 201-500 employees
Real User
Stable and scalable with good interface, configuration, and flexibility
Pros and Cons
  • "It has a good interface. Its configuration and flexibility are also good."
  • "Its integration could be improved."

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The deployment took a few days.

What other advice do I have?

I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultor and Co-founder at OS4IT
Reseller
A great product with good support, stability, and features such as cloning and snapshots
Pros and Cons
  • "The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments."
  • "The admin tools and the integration with other products and clouds can be improved. It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved."

What is our primary use case?

We use it for different machines, Oracle Database, super server database, and a few BDI projects.

What is most valuable?

The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments.

What needs improvement?

The admin tools and the integration with other products and clouds can be improved. 

It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved.

For how long have I used the solution?

I have been using this solution since 2012.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. There is scalability for processing. We have small and large organizations as clients.

How are customer service and technical support?

Their technical support is very good, and the documentation is also complete and useful for us.

Which solution did I use previously and why did I switch?

Our clients were using other solutions, such as Hitachi, and they switched because of its scalability, functionality, and support.

How was the initial setup?

The cloud setup is easier to implement. The on-premises setup is a little more complex.

We deployed it a few weeks ago. It took one to two weeks for planning and two weeks for final implementation, but it can take longer if there is any kind of migration or change of product.

What about the implementation team?

We deployed it ourselves. We worked for NetApp from 2012 to 2015. We did a lot of implementations in Chile, Argentina, Columbia, and Peru. It is very familiar to us.

What's my experience with pricing, setup cost, and licensing?

All features are included in the license, whereas with an EMC solution, you have to pay separately for extra terabytes. 

Which other solutions did I evaluate?

We evaluated HP and EMC. The main differences were the support, functionality, and cost of NetApp. 

What other advice do I have?

Last year, NetApp started to move away from Chile and the Latin American region. They are not selling the solutions directly. They have an agreement with Lenovo to sell NetApp products worldwide with the Lenovo brand.

I would advise others to take the help of a good implementor and get proper certifications. It is also very important to understand what do you want from the solution.

I would rate NetApp AFF a ten out of ten. It is a great product with great support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1440240 - PeerSpot reviewer
Consulting Manager at a tech services company with 1,001-5,000 employees
Real User
A robust scale-out platform for building a virtualized environment
Pros and Cons
  • "The initial setup is very simple."
  • "Their backup software could be improved."

What is our primary use case?

We primarily use it for storage for VMs and backup units.

We use this solution on a daily basis. In Sweden, typically small to medium-sized companies use this solution.

What is most valuable?

MetroCluster functions, SnapMirror functionality, and ease-of-use are the most valuable functions for us.

What needs improvement?

Their backup software could be improved.

In the next release, I would like to see a complete S3 protocol. Also better compatibility and integration with VM-ware.

For how long have I used the solution?

I have been using AFF since its release.

What do I think about the scalability of the solution?

Nowadays, AFF is very scalable — ever since they implemented the ClusterMode. I think it's very easy to scale, both up and out. It's also very stable.

How are customer service and technical support?

They provide different types of support. When an accident happens that impacts your business, they respond very fast and give very good help. Sometimes, when you have problems with their software, it can take a long time — that should be improved. Overall, their top functions, operating systems, the storage controller, they are very strongly enforced.

How was the initial setup?

The initial setup is very simple. How much time it takes depends on the size and what the initial setup should be. It can be a long process.

What about the implementation team?

We do everything from the initial setup, to the integration with system backups, the whole chain, including the hardware, the software, the daily work, as well as the daily administration as well.

What's my experience with pricing, setup cost, and licensing?

It depends on how you look at things, but they are in a higher price range.

They have different license models. You can get a license model where everything is included, but you can also purchase more licensing and buy what you need. It really depends on what you buy.

What other advice do I have?

I would absolutely recommend this solution to other companies.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1223415 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
MSP
Versatile, easy to manage, saves us on storage space, and has reduced data center costs
Pros and Cons
  • "The most important features are the IOPS and the ease of the ONTAP manageability."
  • "The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class."

What is our primary use case?

We use this solution for in-house data.

How has it helped my organization?

The simplicity around data protection and data management is good with the snapshots and then being able to lock them up. We can conserve the data for our space and then set the layers that we set with the administration. It's very feasible.

Our data staff is smaller than it was because it's easier to manage in one portal. We have moved several employees into different departments.

The IT operations have been simplified through the unification of data services because we have just one window where we can manage it all.

With regard to application response time, I can say that the speed increase is substantially noticeable, but I do not have any numbers. It is probably twice as fast as it was.

I know that the data center costs have been reduced because we have fewer people managing the data, but I do not know by how much.

This solution has lessened our concern about storage as a limiting factor. It comes down to the easy manageability, the deduplication, and the compaction. Our volumes aren't growing as fast as they were.

What is most valuable?

The most important features are the IOPS and the ease of the ONTAP manageability.

The deduplicate process is performed in the cache before it goes to storage, which means that we don't use as much storage.

The versatility of NetApp is what makes it really nice.

What needs improvement?

The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class. When I leave those classes, I only feel half-full. I have to do so much research and I'm trying to get the data for my tasks, and it's a little complicated at times.

What do I think about the stability of the solution?

The NetApp AFF is very stable and we haven't had any issues.

What do I think about the scalability of the solution?

From what I can't tell, this solution is very scalable.

How are customer service and technical support?

The NetApp technical support is very good. They have the website and they have the forums where you can get questions answered. You can get a lot of things answered without even talking to anybody.

Which solution did I use previously and why did I switch?

Prior to NetApp AFF, we were using an HPE Storage solution. It was a little more difficult to swap out the drives on the XP series. You have to shut down the drive and then wait for a prompt to remove it. It's a long process and if somebody pulls it out hot and puts another one in then you're going to have to do a complete rebuild. It is not as robust or stable when you are swapping parts.

How was the initial setup?

NetApp is very easy to set up.

All of the solutions by different vendors have setup wizards but with NetApp, it walks you through the steps and it is easy. It has NAS, CIFS, NFS, and block, all at once. Building the lines and going through is done step-by-step. With other vendors like EMC, you have to get a separate filer. There are a lot more questions that have to be asked on the front end.

NetApp also talks seamlessly with VMware, and most people are on VMware.  

What about the implementation team?

We performed the implementation.

Which other solutions did I evaluate?

Our shortlist of vendors included EMC, NetApp, and HPE, because we have relationships with all of them. Ultimately, NetApp gives us more versatility.

What other advice do I have?

This is my favorite storage platform.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223394 - PeerSpot reviewer
System Programmer at a energy/utilities company with 5,001-10,000 employees
Real User
A flexible and reliable solution with good support, but the deployment needs to be easier
Pros and Cons
  • "The most valuable features are the flexibility and level of technical support."
  • "This solution should be made easier to deploy."

What is our primary use case?

Our primary use case for NetApp AFF is unstructured data. We set up it up for high availability and minimum downtime.

How has it helped my organization?

This solution simplifies our IT operations by unifying data services across SAN and NAS environments. We are using it on the fiber channel side, as well as the iSCSI side, for both CIFS and NFS, so it across the entire infrastructure.

We have used NetApp AFF to large move amounts of data. We just recently did a migration using SnapMirror and SVM DR. We did have some scheduled downtime, but there was no unplanned disruption in service.

Even with this solution implemented, I still have to manage the storage side and the availability of it, so we still have to worry about it being a limiting factor.

What is most valuable?

The most valuable features are the flexibility and level of technical support.

This is a very reliable solution in terms of keeping the system online.

What needs improvement?

This solution should be made easier to deploy. A lot of systems nowadays just come with a box where everything is included. With AFF, you have to manage it, you have to install ONTAP, and you have to configure the networking.

What do I think about the stability of the solution?

The stability is good. This is a very reliable solution.

It can be set up as a cluster, HA, and when one node goes down the others hold the data, so the customer barely notices that there is a failover.

What do I think about the scalability of the solution?

I would rate the scalability an eight or nine out of ten.

We can grow this solution very easily, just by adding storage. All we need to do is buy a shelf and expand the storage side of it.

How are customer service and technical support?

I would rate the customer support an eight out of ten. They are really good in terms of responding to the customer.

Which solution did I use previously and why did I switch?

We have a large amount of unstructured data, so we felt that AFF was the right solution for us.

How was the initial setup?

In terms of complexity, the initial setup is somewhere in the middle. It is not straightforward where you can run it out of the box. You have to set it up and configure the network. 

What about the implementation team?

We had a jumpstart, but I can handle the installation on my own.

What was our ROI?

We have not seen ROI so far.

Which other solutions did I evaluate?

We did consider using other vendors, but NetApp AFF was the best in terms of reliability.

What other advice do I have?

In order to automatically tier cold data to the cloud, you would have to use third-party software.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.