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Senior CI Engineer at a financial services firm with 1,001-5,000 employees
Video Review
Real User
Extremely stable systems with solid performance and big scalability possibilities
Pros and Cons
  • "Previously we had migrated from Dell EMC and we had a lot of difficulties moving data around. Now, if we need to move it to any slower storage, we can move it with just a vault move within the cluster. Even moving data between clusters is extremely simple using SnapMirror. The mobility options for data in All Flash FAS have been awesome."
  • "As for AFF itself, I don't have any suggestions of what I would be excited about seeing. I think that adding the support for the rest of APIs to AFF would be super handy. I think it's something that we've been waiting for for a while which would be fantastic."

What is our primary use case?

The primary use case that we have for NetApp's All Flash FAS is for on-premise storage that we've used for presenting LANs, NFS, and SIF shares for servers for analytics and ESX data storage.

How has it helped my organization?

NetApp AFF has improved our organization through the use of clusters. Previously we had migrated from Dell EMC and we had a lot of difficulties moving data around. Now, if we need to move it to any slower storage, we can move it with just a vault move within the cluster. Even moving data between clusters is extremely simple using SnapMirror. The mobility options for data in All Flash FAS have been awesome. 

AFF has given us the ability to explore different technology initiatives because of the flexibility that it has, being able to fit it in like a puzzle piece to different products. For example, any other solutions that we've looked at, a lot of times those vendors have integration directly into NetApp, which we haven't found with other storage providers and so it's extremely helpful to have that tie-in.

This solution has also helped us to improve performance. We have hybrid arrays as well so that we can have things that are on slower storage. For the times that we need extremely fast storage, we can put it on AFF and we can use V-vaults if we need to to have different tiers and automatically put things where they need to be. It's really helped us to nail down performance problems when we need it to put them in places to fix them by just having the extreme performance.

Total cost to ownership has definitely dropped because with deduplication compression and compaction always on, we're able to fit a whole lot more in a smaller amount of space and still provide more performance than we had before. Our total cost per gigabyte ends up being less by going to All Flash.

What is most valuable?

Some of the most valuable features of All Flash are the speed, integration with vCenter, being able to clone VMs instantly, and the ability to move data around quickly.

The user experience with AFF is much like others of NetApp's products: fantastic. It's extremely familiar. It's very intuitive. We can find all of the features that we're looking for through the GUI. The CLI is tap complete so that if we aren't exactly sure what the syntax is for a command, we can just tap-complete it which makes it a lot easier than having to look up every single thing that we're trying to do and the way to do it.

Our use case for AFF with the public cloud is that it allows us burst ability so that when we need additional capacity and speed instantly, especially if we need more and we haven't bought new nodes yet, it allows us to burst into the cloud quickly. 

The setup and provisioning of enterprise apps depend a lot on the automation, which has had really fantastic integration, just for being able to use things like WFA for provisioning. It has sped things up with the extra software that NetApp provides to be able to speed things along.

What needs improvement?

NetApp's always got their eye on new features and new use cases for things before we even get to them. It's been pretty amazing that they'll come out with new features, and we haven't even been thinking that this is a way that we might be able to use this in the future. I've been really excited about some of their other products, like SnapCenter, which is fantastic. We are also interested in the single pane of glass to be able to do snapshots and backups for anything in our environment, as long as it involves NetApp.

As for AFF itself, I don't have any suggestions of what I would be excited to see. I think that adding the support for the rest of APIs to AFF would be super handy. I think it's something that we've been waiting for for a while which would be fantastic.

Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability's fantastic. In the past, I've seen problems with ONTAP where we'd hit bugs and things. Since NetApp has changed their development schedule to every six months with a lot more scrutiny on their code, and a lot more checking of their code before they include it, we've hit far fewer bugs. We've also had extremely stable systems with solid performance.

What do I think about the scalability of the solution?

The scalability's fantastic. Many times we have had to add capacity which included the compute power and the storage. We've just added HA pairs to the cluster and it's extremely easy to migrate over to those. You can just do vault moves to get over to the new nodes and then evict the old nodes from the cluster. The fact that you can scale up to 24 nodes gives you a great deal of scalability possibility.

How are customer service and support?

Their tech support is fantastic. NetApp is amazing with getting you through difficult problems. When you call into global support there's somebody that answers the phone quickly and they're extremely helpful. We have other NetApp resources like our sales SEs and people that help us out. There's always somebody there to point you in the right direction and help you to get the solutions to the problems you need.

What was our ROI?

There has been an amazing improvement on ROI due to racks base and power usage going to AFFs, like A700S's being so small and so efficient, take up way less space per terabyte which is a great improvement there. 

What other advice do I have?

I give AFF a ten out of ten because there are amazing features on it. It's extremely fast, it's extremely usable, and the support's fantastic. 

I would advise someone considering AFF as a possibility for storage, I would tell them to look at all the features, positives and negatives of all the other storage vendors. In the past year, I've done an evaluation of a lot of different storage vendors and their features. The cost-effectiveness of their products and NetApp have come far ahead of all the others and so don't just buy into somebody from NetApp telling you these are all the great things about it. If you research all of the other companies and all of their offerings, I have no doubt that you'll decide that NetApp is the top provider. From the speed of their product to their flexibility to move into the cloud to their awesome support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
StorageE2e33 - PeerSpot reviewer
Storage Engineer at a tech services company with 10,001+ employees
Video Review
Consultant
Robust hardware, simplistic and deploys easily
Pros and Cons
  • "Scalability is excellent. If we need more space, it's a no downtime solution. It's harder to get the funding than it is to get the solution itself."
  • "I come tech support with difficulty because I installed NetApp for many years I know what to expect when I call. When I don't get their support tech that I'm expecting and I'm trying to get to the right one, it can get very frustrating for me personally, trying to all-flash push my way into the right person. NetApp has the right people, it's just a matter of getting to them."

What is our primary use case?

The primary use case of this solution is for its speed. We're using the AFF as a cache disk. We have terabytes of data that we have to move quickly off a system. The only way we could do that is with the 40 gig backbone that all-flash array provides and the speed of the disks.

What is most valuable?

Besides for the speed, one of the most valuable features that the AFF gives me is the robust hardware that it has. It's simplistic. It deploys very easily. It's already built from the factory to take advantage of the all-flash array.

I would describe the user experience of the solution as very simplistic. There's a very easy GUI to use, and then when you need to get very, very detailed, you have a robust command line that you could do anything you want with to enhance performance for your solutions. Really what we're using the AFF for is solely for speed. We really need the power of the backbone and the speed of the disks because we have to move so much data.

Setting up and provisioning enterprise applications take minutes. It's just not difficult. We only have to use the GUI, curate the spaces, and go. I've set up entire NetApp systems in a morning.

What needs improvement?

I don't need anything improved. This solution does what I need it to do. I would like to see a cleaner GUI and better help pages. The solution itself doesn't bother, a lot of times it's that after it's installed. I have more issues with the support after the setup. I want it to be more simplistic than it already is and I would love to see the GUI be more simplistic.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

So far the system has been excellent, no complaints. NetApp has always been built as a massively fault-tolerant system. If we have a problem, it just doesn't show it. 

What do I think about the scalability of the solution?

Scalability is excellent. If we need more space it's a no downtime solution. It's harder to get the funding than it is to get the solution itself.

How are customer service and technical support?

I go to tech support with difficulty because I installed NetApp for many years I know what to expect when I call. When I don't get the support tech that I'm expecting and I'm trying to get to the right one, it can get very frustrating for me to push my way to the right person. NetApp has the right people, it's just a matter of getting to them.

How was the initial setup?

I installed NetApp for many, many years. The initial setup of NetApp is very simplistic. Even as an installer, for years upon years, there's a giant poster board that I still use to this day, because that tells me exactly where my cables are supposed to go. It just gets me off the ground quickly and then it's just a matter of following the GUI and knowing what you're doing.

What other advice do I have?

I would rate the product at least an eight. I should give it a nine, if not a ten, but there's always room for improvement. 

I would tell someone considering this solution that it's expensive, but it's worth the money. You're going to get the speed and the backbones that you need to accomplish what you do. If you need that kind of speed and that kind of performance, you can get it out of the AFF.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
PyldItgrn734 - PeerSpot reviewer
Payload Integration at a tech services company with 10,001+ employees
Real User
Reduces the time to move data around as well as boot and migrate VMs
Pros and Cons
  • "This solution makes everything a lot faster. The time to move data around, boot and migrate VMs is much faster."
  • "I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100."

What is our primary use case?

AFF is our primary source for our data centers. We use it for our multi-tenancy data center. We like the crypto erase function available on the SSDs and we needed the high performance, IOPs that you can get from SSDs.

How has it helped my organization?

This solution makes everything a lot faster. The time to move data around, boot, and migrate VMs is much faster. The speed has also helped improve performance for our enterprise applications, data analytics, and VMs.

What is most valuable?

We like the high security, self-encrypting drives, and the NVMe.

What needs improvement?

I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100.

What do I think about the stability of the solution?

I find it very stable. Everything's been up and running well. We actually had an outage in our testbed data center and everything shut off hard and came back up without any problems.

How are customer service and technical support?

The tech support is good, although I don't use them that much. The product is good. 

Which solution did I use previously and why did I switch?

We have always been a NetApp customer, it's a very good product. We knew that we wanted more performance. It wasn't a hard decision. 

How was the initial setup?

The setup was pretty complex. There was a lot of compliance and there was a lot of security requirements, but it went pretty well.

It took us two to three days to set up and provision enterprise applications using AFF because we're a little different. We do short duration uses which means that we build everything from scratch, tear it down, and build it again. 

What's my experience with pricing, setup cost, and licensing?

Our total cost of ownership has increased. SSDs are expensive. 

Which other solutions did I evaluate?

In the early days, we were considering Dell EMC but we decided to go with NetApp because its adoption across the DoD is widely understood.

What other advice do I have?

The user experience is the same as it ever was, only faster. 

I would rate this solution as a nine. It's not a ten because we would like to see the faster speeds on the Fibre Channel over Ethernet. AFF is definitely a good product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT at Inacap
Real User
It takes us just minutes to set up and provision an enterprise application using the tool
Pros and Cons
  • "There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment."
  • "If you need a replacement part, they will provide it."
  • "We would like to have more behavioral reporting."

What is our primary use case?

We use data storage for our big environment. It creates an environment where students and teachers can work together. 

We did the installation two months ago. Now, we are reviewing its affect on behavior over time, which has been incredible. We have less latency within all applications. 

How has it helped my organization?

There are many reports accessing the applications. We receive them very quickly. We used to wait a long time for them. Now, you just need to wait a moment.

It takes us just minutes to set up and provision an enterprise application using AFF.

What is most valuable?

  • The most valuable feature is the backup, which is fast.
  • The data analytics are an incredible tool.
  • The equipment is superior quality.
  • If you need a replacement part, they will provide it.

What needs improvement?

We would like to have more behavioral reporting. We would also like to have more optimization and credit check reporting.

In addition, I am waiting for the version that has SnapMirroring with FlexGroup.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability is 100 percent. I don't have any downtime.

What do I think about the scalability of the solution?

I am very impressed with the scalability.

How are customer service and technical support?

The technical support is invaluable. If you need answers to a problem, they provide good answers. I am very happy with it.

Which solution did I use previously and why did I switch?

If you are compare it with our last application, IBM FS840, AFF is incredible in comparison. 

How was the initial setup?

The setup was not complex, but we have good project management skills.

What about the implementation team?

We used an integrator who was very professional and helped a lot. They finished the implementation on time.

What was our ROI?

We have seen ROI.

Our TCO has increased by 15 to 18 percent.

What other advice do I have?

I am not using VMs today, but maybe in the future I will.

We have not yet connected to public clouds.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SanEnginf30d - PeerSpot reviewer
SAN Engineer at a financial services firm with 1,001-5,000 employees
Real User
Maximizes Performance Of Our Critical Applications And Provides Flexible Scaling
Pros and Cons
  • "My favorite part is all-flash solid drives. All of my applications are running on an all-flash array. Before, we used to get too many severity tickets on performance, but as soon as we migrated everything to an all-flash array, our critical applications are at top performance."
  • "To be more competitive in the industry, they can develop deduplication, compression, and smarter features in the same array instead of all-flash."

What is our primary use case?

NetApp is introducing All Flash FAS with the all-flash array. Our customers like performance, they don't want to deal with latency. Using an all-flash array, our customers get impact from performance.

How has it helped my organization?

I can definitely say it has helped our orginization. We have an SQL application server, which is in our NetApp storage. The records contain the number of transactions. Since my company is a financial company, we always look into transactions. NetApp all-flash array is faster than we're used to. The read and write, and the random IOPS are all up to speed. I don't see much of a difference when I run the 100k random IOPS with a 70% read and 30% write, and vice versa, 70% write and 30% read. That's a big improvement that we've seen since we started using this solution. It is a valuable asset.

What is most valuable?

They have come up with good back-end architecture. The features are the same as NetApp ONTAP. The only change is all-flash. There are no 7k, 10k, or 15k drives, only flash drives.

My favorite part is all-flash solid drives. All of my applications are running on an all-flash array. Before, we used to get too many severity tickets on performance, but as soon as we migrated everything to an all-flash array, our critical applications are at top performance.

We are very happy with the user experience from the all-flash array. Because their usual latency for the application depends on the critical application - they used to see four-millisecond latency with the non-all-flash array - with the all-flash array, they don't even see microseconds of latency. They might see microseconds, but that is not impactful.

What needs improvement?

To be more competitive in the industry, they can develop deduplication, compression, and smarter features in the same array instead of all-flash.

What do I think about the stability of the solution?

It's better with all-flash. 

What do I think about the scalability of the solution?

Scalability is good. Compared to the different vendors, the scalability is very flexible, in the sense that you can scale up to whatever you want, expand your storage, expand your clusters, expand your nodes. NetApp makes it possible. Some vendors have come up with models that won't expand their nodes, which creates the need to buy different clusters. For example, let's say I have four nodes. My four nodes have the capability of taking one million IOPS, but my storage backend isn't complete, so I can't expand that. So the nodes are of no use. NetApp is not only thinking from the customer's point of view, but they are also thinking about every other prospective use and they include a lot in all-flash drives.

How are customer service and technical support?

It's very good. I have never personally seen any issues with the technical support.

Which solution did I use previously and why did I switch?

Our previous solution had performance issues. I see a lot of value in faster policies. I don't like when critical applications are running on drives with different speeds. When customers need to track all of their data and it's sitting on a 7k drive, the drive is working hard. The response is slow. With all-flash, it's better. 

How was the initial setup?

The initial setup is straightforward. It's not complex.

We have connected to AFF public clouds but I'm not really dealing with it.

It took us less than two minutes to set up and provision enterprise applications using AFF. 

What about the implementation team?

We used NetApp, but we could've deployed it ourselves. NetApp Support knows the best practices. A good thing about NetApp is that even customers can easily deploy the storage. With other vendors, you usually have to entirely rely on them for deployment and all facets of the solution. 

What was our ROI?

We definitely see ROI. We save a lot more money with this solution.

What's my experience with pricing, setup cost, and licensing?

Using NetApp, our total cost of ownership decreased by 17%. 

Which other solutions did I evaluate?

Other vendors aren't as straightforward as NetApp when it comes to the deploying, installing, and configuring. NetApp works more efficiently. By saving time, you're saving money.

What other advice do I have?

AFF has affected IT's ability to support new business initiatives. Nowadays, customers in financial companies are looking for more storage. From a business point of view, you need a faster response in order to compete with other financial companies. From the customer's point of view, they are looking for a faster response from their financial company. Using all-flash array, they can retrieve their old files within seconds. That's an important edge.

AFF helps us improve performance for our enterprise applications, data analytics on VMs. It helps us with records. We need to be able to calculate more performance matters. Customers have complained that the performance latency exceeds more than three milliseconds for some applications. They will have delayed performance latency. When I used the 7.2k drives, applications could only support 300 accounts per second. If it was more than that, it would crash. NetApp all-flash array gives us one million IOPS.

I would rate this product a ten because of flash. Because AFF is better for the customer, provisionally, deployment, and performance-wise.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Storage Engineer at a tech services company with 10,001+ employees
Reseller
The file-based protocol supports NFS and CIFS
Pros and Cons
  • "NetApp AFF is based on Unix, which makes it secure."
  • "The file-based protocol supports NFS and CIFS."
  • "There are some bugs with the solution which need to be fixed."

What is our primary use case?

Whenever we face any issues with performance, particularly any performance with our high outreaching storage site, we are recommended to use an all-flash service, because we rely on our primary solution at all times. If it seem like there are issues, we have bring in different vendors as a buffer. We have adopted an all-flash primary solution with this use case.

How has it helped my organization?

From the automation point of view, we want zero down time for our clients with good scalability and good performance. Client satisfaction is the most important to us.

We haven't received any negative feedback yet. If we are not receiving any complaints from the client side, then it says that the client is okay with the product.

This solution helps us improve performance for our enterprise applications, data analytics, and VMs.

What is most valuable?

  • NetApp AFF is based on Unix, which makes it secure.
  • The file-based protocol supports NFS and CIFS.
  • Capacity and latency with the AFF are good. We haven't seen a delay of latency nor performance issues. No issues have been recorded from the client so far.

What needs improvement?

There are some bugs with the solution which need to be fixed.

What do I think about the stability of the solution?

The client should not record with any type of stability issues, whether it be latency or features being affected. We should not find any module portions being affected because of performance issues. There should be continuous good performance as long as product performs.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

For vendor coordination, the technical support has been good. They do good work and analysis on things that I need. They specifically provide good answers to my questions.

Which solution did I use previously and why did I switch?

Our previous solution had issues with capacity, monitoring, and performance. These are the core areas where the customer was feeling the pain. So, we get them to a different place with a proper solution and fix for the issues. I feel like AFF has the features the customer needs. 

Which other solutions did I evaluate?

Other vendors, who do other similar solution products, envy the features that come with this NetApp product.

Our shortlist was Dell EMC and HPE. These are the vendors with whom I have worked. I feel all the vendors are very good, along with NetApp. However, NetApp has file-based and block-based features, which gives it additional value.

What other advice do I have?

We have connected this solution to public clouds. We have different clients using the public cloud solution. Our public cloud has clients signed up for SAP HANA. There are many applications which are running on front-end databases, like Oracle, MySQL, etc. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
it_user805152 - PeerSpot reviewer
Technical Solution Architect at a financial services firm with 10,001+ employees
Real User
The technical support is fantastic. No one else is like their team. We're happy with them.
Pros and Cons
  • "Even though the complete workload will fill out the AFF storage box, it will give us sustained stability."
  • "The technical support is fantastic. No one else is like their team. We're happy with them."
  • "Going forward, I would like improvement in the response latencies, capacity size, cache, and controller size."

What is our primary use case?

The primary use case is availability, performance, bandwidth, and throughput with respect to our applications.

We are currently using an on-premise solution.

How has it helped my organization?

The user experience is fantastic. I'm looking forward to the AFF 800 storage box, which is all-flash with NVMe technologies. This will certainly give a boost to our applications, and make for a better user experience.

What is most valuable?

The most valuables features is the response time that we are receiving from the AFF storage box. We are looking for performance and delivery times of the response from the host, which we are happy with.

What needs improvement?

We are looking forward to the all-flash NVMe which is coming out.

Going forward, I would like improvement in the response latencies, capacity size, cache, and controller size. It also needs more fine tuning in regards to all-flash and AML workloads.

What do I think about the stability of the solution?

Even though the complete workload will fill out the AFF storage box, it will give us sustained stability.

What do I think about the scalability of the solution?

One of the key features of the AFF storage box is its horizontal scalability.

Our new business initiatives, which are coming, demand more IOPS and performance. Our applications are scaling, which demand more performance in a very short span of time. This solution will improve technology driven things.

How are customer service and technical support?

The technical support is fantastic. No one else is like their team. We're happy with them.

Which solution did I use previously and why did I switch?

Our previous solutions were Hitachi, Siemens, and NetApp. We switched to AFF because it had all-flash, better performance, and better response times. It also scales better.

We used to do applications running on mechanical disk. With the introduction of SDDs and AFF All Flash, this has given us substantial improvements in our applications' performance.

How was the initial setup?

The initial setup was easy for us. The consultant was always there to support us. They have always been helpful in understanding the technical points, how it will help us going forward in terms of implementation, future scalability, and possible upgrade of storage components.

What about the implementation team?

We used a NetApp consultant for the deployment, who we have also used for the sizing. Our experience with them was very good.

What was our ROI?

It does have good ROI.

We are able to set up and provision enterprise applications using AFF quickly. We have seen tremendous performance, stability and growth in it. 

Which other solutions did I evaluate?

NetApp met our requirements.

What other advice do I have?

It is the first company who introduced NVMe protocols, which is end-to-end. It also has very good response times.

The NVMe technology that we're evaluating will certainly help us with artificial intelligence going forward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Administrator at a computer software company with 10,001+ employees
Real User
It has extremely high performance, and the storage efficiency is far superior to a typical FAS
Pros and Cons
  • "AFF helps us improve performance for our enterprise applications, data analytics and VMs. We have moved our primary data stores for production over to AFF, and a lot of the problems that might happened have gone away."
  • "It scales well, probably more so than the FAS. Because of the storage density with the SSDs, we can't buy enough SSDs to max one out."
  • "We are spending less time putting out fires, so there's a tangible benefit right there."
  • "On the roadmap, NetApp is improving the solution's storage efficiency, compression algorithms to achieve more space savings, and the management interfaces. We are looking forward to these feature additions in the next release."

What is our primary use case?

We use it for high performance, block storage, and file storage. 

The highest performance need apps are usually deployed on AFF. We're using adaptive QoS to identify what applications require higher performance and moving those volumes over to the AFF.

How has it helped my organization?

We are able to offer higher performance to meet the business needs. We see far less issues with applications complaining about not getting the throughput they need, the IOPS, or that they are getting to high of a latency. We put it on AFF and the issues go away.

The user experience with AFF is fast and secure, with continuous access to data. Our users typically don't know where we're putting their data unless we have some benefit in telling them. If they say, "It's not fast enough," we put it over here, and they say, "It's good now. We're happy." Though, we have to be judicious in how we move it, because storage is a bit expensive. Although, the higher storage efficiencies somewhat compensate for it.

The solution is providing IT more headroom so we can give higher performance to more applications. Like every business, our data footprint is growing. Our applications account is growing, and we're just able to keep up with it now somewhat better than we were before.

We are spending less time putting out fires, so there's a tangible benefit right there.

What is most valuable?

  • It has extremely high performance. 
  • The storage efficiency is far superior to a typical FAS.
  • The administration is ONTAP, so it's not like you have a new platform to learn. Everything is consistent with what we have been doing for years.

What needs improvement?

On the roadmap, NetApp is improving the solution's storage efficiency, compression algorithms to achieve more space savings, and the management interfaces. We are looking forward to these feature additions in the next release.

What do I think about the stability of the solution?

Like every NetApp platform, it's very stable. Occasionally, we hit a bug, but you encounter that everywhere. We've never had any problems specific to AFF. Overall, our problems with NetApp products have been minimal. It is a solid platform.

What do I think about the scalability of the solution?

It scales well, probably more so than the FAS. Because of the storage density with the SSDs, we can't buy enough SSDs to max one out.

How are customer service and technical support?

As with all NetApp tech support, it's outstanding. It is the best in the industry. It is very easy to escalate.

Which solution did I use previously and why did I switch?

We didn't technically switch solutions. We just augmented it because we have been a NetApp customer for awhile. Thus, we're going from FAS to AFF, which is just a natural progression.

How was the initial setup?

The initial setup was not complex. Even though it's a higher performing platform, you run it, manage it, and administer it the same as you do any FAS.

What about the implementation team?

We have a VAR, Tego Data Systems, whom we work with closely. They know our environment as well as we do. So, when we come to them with a need, we don't have to spend a lot of time feeding them background. They're ready to hit the ground running.

What was our ROI?

Our TCO has probably stayed about the same per terabyte of user data.

Which other solutions did I evaluate?

We looked at other vendors (Kaminario, Pure Storage, Dell EMC, and IBM), but decided that it made the most sense to stay with NetApp. 

What other advice do I have?

I would look at the performance of AFF, its reliability, and its outstanding tech support. 

AFF is the wave of the future. Spinning disk will be going away and it just makes sense to go where the industry is going.

AFF helps us improve performance for our enterprise applications, data analytics and VMs. We have moved our primary data stores for production over to AFF, and a lot of the problems that might happened have gone away.

To set up and provision enterprise applications using this solution is quick. We're integrating it with ServiceNow, so it is a hands-off storage allocation. A user submits a request and can have storage in five to ten minutes.

We are not yet connected to any public clouds.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: September 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.