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reviewer1223547 - PeerSpot reviewer
Data Protection Engineering at a manufacturing company with 10,001+ employees
Real User
Good snapshot capability and reduced data center costs through storage consolidation
Pros and Cons
  • "The most valuable features of this solution are snapshotting and cloning."
  • "The cost of this solution should be reduced."

What is our primary use case?

This solution provides storage for our entire company.

We have a unified architecture with NAS and SAN from both NetApp ONTAP AFF clusters.

How has it helped my organization?

This solution reduced our costs by consolidating several types of disparate storage. The savings come mostly in power consumption and density. One of our big data center costs, which was clear when we built our recent data center, is that each space basically has a value tied to it. Going to a flash solution enabled us to have a lower power footprint, as well as higher density. This essentially means that we have more capacity in a smaller space. When it costs several hundred million dollars to build a data center, you have to think that each of those spots has a cost associated with them. This means that each server rack in there is worth that much at the end. When we look at those costs and everything else, it saved us money to go to AFF where we have that really high density. It's getting even better because the newer ones are going to come out and they're going to be even higher.

Being able to easily and quickly pull data out of snapshots is something that benefits us. Our times for recovery on a lot of things are going to be in the minutes, rather than in the range of hours. It takes the same amount of time for us to put a FlexClone out with a ten terabyte VM as it does a one terabyte VM. That is really valuable to us. We can provide somebody with a VM, regardless of size, and we can tell them how much time it will take to be able to get on it. This excludes the extra stuff that happens on the back end, like vMotion. They can already touch the VM, so we don't really worry about it.

One of the other things that helped us out was the inline efficiencies such as the deduplication, compaction, and compression. That made this solution shine in terms of how we're utilizing the environment and minimizing our footprint.

With respect to how simple this solution is around data protection, I would say that it's in the middle. I think that the data protection services that they offer, like SnapCenter, are terrible. There was an issue that we had in our environment where if you had a fully qualified domain name that was too long, or had too many periods in it, then it wouldn't work. They recently fixed this, but clearly, after having a problem like this, the solution is not enterprise-ready. Overall, I see NetApp as really good for data protection, but SnapCenter is the weak point. I'd be much more willing to go with something like Veeam, which utilizes those direct NetApp features. They have the technology, but personally, I don't think that their implementation is there yet on the data production side.

I think that this solution simplifies our IT operations by unifying data services across SAN and NAS environments. In fact, this is one of the reasons that we wanted to switch to this solution, because of the simplicity that it adds.

In terms of being able to leverage data in new ways because of this solution, I cannot think of anything in particular that is not offered by other vendors. One example of something that is game-changing is in-place snapshotting, but we're seeing that from a lot of vendors.

The thin provisioning capability provided by this solution has absolutely allowed us to add new applications without having to purchase additional storage. I would say that the thin provisioning coupled with the storage efficiencies are really helpful. The one thing we've had to worry about as a result of thin provisioning is our VMware teams, or other teams, thin provisioning on top of our thin provisioning, which you always know is not good. The problem is that you don't really have any insight into how much you're actually utilizing.

This solution has enabled us to move lots of data between the data center and cloud without interruption to the business. We have SVM DR relationships between data centers, so for us, even if we lost the whole data center, we could failover.

This solution has improved our application response time, but I was not with the company prior to implementation so I do not have specific metrics.

We have been using this solution's feature that automatically tiers data to the cloud, but it is not to a public cloud. Rather, we store cold data on our private cloud. It's still using object storage, but not on a public cloud.

I would say that this solution has, in a way, freed us from worrying about storage as a limiting factor. The main reason is, as funny as it sounds because our network is now the limiting factor. We can easily max out links with the all-flash array. Now we are looking at going back and upgrading the rest of the infrastructure to be able to keep up with the flash. I think that right now we don't even have a strong NDMP footprint because we couldn't support it, as we would need far too much speed.

What is most valuable?

The most valuable features of this solution are snapshotting and cloning. For example, we make use of FlexClone. We're making more use of fabric pools, which is basically tiering of the storage. That way, instead of having just ONTAP with this expensive cost, if we want to roll off to something cheaper, like object storage, we can do that as well.

What needs improvement?

The cost of this solution should be reduced.

SnapCenter is the weak point of this solution. It would be amazing from a licensing standpoint if they got rid of SnapCenter completely and offered Veeam as an integration.

Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is very stable. We have had downtime, but only on specific nodes. We were always able to failover to the other nodes. We had downtime from a power outage in our data centers that was mainly because we didn't want the other side to actually have to take a load of an SVM DR takeover because we knew it was going to be back up in a certain amount of time. Other than that, we have had no downtime.

What do I think about the scalability of the solution?

It seems to be almost infinitely scalable. Being an organization as large as we are, it definitely meets our needs.

How are customer service and support?

We have onsite staff that is a purchased service from NetApp, so we do not directly deal with technical support.

Which solution did I use previously and why did I switch?

Prior to this solution, we had all these different disparate types of storage. It was a problem because, for example, but we'd be running on low NAS but there was all the extra storage in our SAN environment. The solution seems a little cheaper, but when you added the whole cost up, it was cheaper for us to just have a single solution that could do everything.

What was our ROI?

We have seen ROI, but I can't quantify how much.

What other advice do I have?

This is a really good solution that definitely meets our needs. It integrates well with all of the software that we're using and they have a lot of good partnerships that enable that. There are a lot of things that can bolt right in and talk to it natively, like Veeam and other applications. That can really make the product shine. I just wish that NetApp would buy Veeam.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223538 - PeerSpot reviewer
Storage Administrator at a computer software company with 5,001-10,000 employees
Real User
Good performance when moving very large amounts of data to the cloud
Pros and Cons
  • "The most valuable features of this solution are the deduplication and the ability to move data to different clouds."
  • "It would be very useful if we could do the NFS to CIFS file transfer, but it is not supported at this time."

What is our primary use case?

We are in the process of moving to AWS and we are using this solution to help move all of our data to the cloud, using the tiering and other functionality.

We have approximately fifty AFF clusters spread across three locations.

We plan to use this solution for artificial intelligence and machine-learning applications, but we are still in the PoC right now. It is something that my team is working on.

Our DR and backup are done using SnapMirror.

How has it helped my organization?

This solution has helped simplify our IT operations. We can easily move data from on-premises to the cloud, or from one cloud to another cloud. NetApp SnapShots and SnapMirror are also helpful.

The thin provisioning has allowed us to add new applications without having to purchase additional storage. We are shrinking the data with functions like deduplication and giving almost two hundred percent. It is very helpful.

This solution has allowed us to move very large amounts of data without affecting IT operations. We have moved four petabytes to the cloud. We have moved data from on-premises to the cloud, and also between clouds. It is easy to do. For example, if you want DR or a backup in a second location, then you just use SnapShot. If you have a database that you want to have available in more than one location then you can synchronize them easily. We are very happy with these features.

Our application response time has been improved since implementing this solution. The AFF cluster is awesome. Our response time is now below two milliseconds, whereas it used to be four or five milliseconds. This is very useful. 

The costs of our data center have definitely been reduced by using this solution. The power consumption and space, obviously, because this solution is very small, have been reduced.

We have been using this solution to automatically tier cold data to the cloud. I would not say that it has affected our TCO.

This solution has not changed our position in terms of worrying about storage as a limiting factor.

What is most valuable?

The most valuable features of this solution are the deduplication and the ability to move data to different clouds. We have been using Cloud Sync and Cloud Volumes, and we have moved four petabytes using Cloud Sync.

What needs improvement?

It would be very useful if we could do the NFS to CIFS file transfer, but it is not supported at this time.

We are finding limitations when it comes to moving data to AWS.

For how long have I used the solution?

We have been using this solution for ten years.

What do I think about the stability of the solution?

The stability of this solution is fine. We have not experienced any downtime or any issues.

What do I think about the scalability of the solution?

Scalability is something that we are spending time on, but it is an internal issue related to seeking financial approval. The scalability of the solution is not a technical issue.

How are customer service and technical support?

The technical support for this solution has always been number one. There is no doubt that they are getting more responsive and more technical.

Which solution did I use previously and why did I switch?

We performed a PoC using Cloud Volumes and Cloud Sync, and we were happy with the time, durability, and availability.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We can install this solution ourselves.

What was our ROI?

We have seen ROI from this solution.

Which other solutions did I evaluate?

We evaluated a solution by EMC, but we found they their filesystem was not as robust. That is the reason that we chose NetApp.

What other advice do I have?

We are really happy customers and this is a solution that I can recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
September 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1223544 - PeerSpot reviewer
Consulting Storage Engineer at a healthcare company with 10,001+ employees
Real User
A lot of data flexibility and mobility for moving workloads around
Pros and Cons
  • "The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today."
  • "Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment."

What is our primary use case?

We use it primarily for CIFS and NFS shares, e.g., Windows shares and network shares for Linux-based systems.

How has it helped my organization?

It has been very helpful for us. Data mobility is big. Being able to move data between different locations quickly and easily. This applies to data protection and replication. The hardware architecture has been very good as far as easily being able to refresh environments without any downtime to our applications. That's been the biggest value to us from the NetApp platforms.

The solution simplifies IT operations by unifying data services across SAN and NAS environments on-premise.

We are working on a lot of efforts right now where environments need multiple copies of data. Today, those are full copies of data, which require us to have a lot of storage. Our plans are that you'll be able to leverage NetApp Snapshot technology to lessen the amount of capacity that we require for those environments, primarily like our QA and dev environments.

We've done full data center migrations. The ease of replication and data protection has made moving large amounts of data from one data center to another completely seamless migrations for us.

What is most valuable?

  • Simplicity
  • Their storage efficiency
  • Compression
  • Deduplication
  • Compaction
  • The ease of being able to move data around.

What needs improvement?

Early on, the clustered architecture was a little rough, but I know in the last four years, the solution has been absolutely rock solid for us. 

Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment.

I would like to see them continue to make it simpler, continuing to simplify set up and the operational side of it. 

What do I think about the stability of the solution?

I can't remember the last time we had an issue or an outage.

It is one of the best solutions out there right now. It is extremely simple, reliable, and seldom ever breaks. It's extremely easy to set up. It's reliable, which is important for us in healthcare. It doesn't take a lot of management or support, as it just works correctly.

Our NetApp environment has been fairly stable and simple that we don't have a lot of resources allocated to support it right now. For our entire infrastructure, we probably have three engineers in our entire enterprise to support our entire NetApp infrastructure. So, we haven't necessarily reallocated resources, but we already run pretty thin as it is.

What do I think about the scalability of the solution?

Scalability has been great. There have been some things I would like to see them do differently, but overall, the scalability has been wonderful for us.

The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today.

Which solution did I use previously and why did I switch?

We use all-flash arrays for our network shares. We have a couple of other platforms that we also have used in the past. I really wanted to move away from those for simplicity. Another big reason is automation. NetApp has done a great job with their automation The Ansible modules along with all the PowerShell command lists that they have developed, make it very consumable for automation, which is very big for us right now. That was one of the big driving forces is having a single operating environment, regardless if I'm running an all-flash array or hybrid array. It's the same look and feel. Everything works exactly the same regardless. That definitely speaks to the simplicity and ease of automation. I can automate and use it everywhere, whether it's cloud, on-prem, etc. That was one of the real decisions for us to decide to go that direction.

How was the initial setup?

The overall setup is very easy. Deploying a new cDOT system is the hardest part. On our business side, because our environment is very complex, there was some complexity that came up. In general, that is one nice thing about Netapp. Regardless of how simple or complex your environment is, it can fit all of those needs. Especially on the network side, it can fit into those environments to take advantage of all the technologies that we have in our data centers, so it's been really nice like that.

What about the implementation team?

We did the deployment ourselves.

What was our ROI?

The solution has improved application response time. We are using the All Flash FAS boxes of the AFS and our primary use case is around file shares. These aren't really that performance intensive. Therefore, overall, response times have improved, but it's not necessarily something that can be seen. 

From a sheer footprint savings, we're in the process of moving one of our large Oracle environments which currently sits on a VMAX array, taking up about an entire rack, to an AFF A800 that is 4U. From just the sheer power of cooling and rack-space savings, there have been savings.

I haven't seen ROI on it yet, but we're working on it.

Which other solutions did I evaluate?

We did RFIs with the different solutions. We were looking at a NetApp, Isilon, and Nutanix. Those were three that we were looking at. NetApp won out primarily around simplicity and ease of automation. It's the different deployment models where you can deploy in the cloud or on-prem, speaks to its simplicity. Our environment is very complex already. Anything that we can do to simplify it, we will take it.

What other advice do I have?

When you are evaluating solutions:

  • What are your goals?
  • What are your priorities? 

You will be looking at things, like cloud, automation, and simplicity, regardless of how big you are. The NetApp platform gives you all of these things in a single operating system, regardless of where you deploy.

The solution has freed us from worrying about storage as a limiting factor. I'm very confident that the NetApp platform will do what they say it's going to do. It's very reliable. I know that if there is an issue, I can quickly move that data wherever I need to move it with almost no downtime. It gives me a lot of data flexibility and mobility. In the event that I did need to move my workloads around, I can do that.

I would give it a nine out of 10. The only reason I wouldn't give it a 10 is because I would like to see some architectural changes. Other than that, its simplicity and the ability to automate are probably the two biggest things. Being able to move data in and out of the cloud, if and when we decide to do that, it gives us the most flexibility of anything out there.

We do not use this solution for AI or machine learning applications.

We are talking about automatically tiering cold data to the cloud, but we are not doing it yet.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricky Santos - PeerSpot reviewer
Ricky SantosSystem Administrator at ON Semiconductor Phils. Inc.
Real User

Great review! Please do consider also regular patching specially that resolves security risks. Newly improved Active IQ can help you provide this very important dashboard, analytics, alerts etc.

reviewer1223436 - PeerSpot reviewer
Tech Solutions Architect at a healthcare company with 10,001+ employees
Real User
Super fast, reliable solution that has low latency type response times
Pros and Cons
  • "This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two."
  • "We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups."

What is our primary use case?

The primary use case is enterprise storage for our email database system.

We have just been using on-premise. We are looking to move the workloads to the cloud, but right now it's just on-premise.

How has it helped my organization?

From an operations standpoint, we pretty much set it and forget it. We don't have to manage anything because of the AFF speed and low latencies. Because a big requirement in the healthcare industry are the low latency type response times, It has been perfect.

With the thin provisioning, we can overprovision our boxes, but there are still applications which are storage capacity hogs. So, we still have to report.

It simplifies our IT operations and makes them more efficient.

What is most valuable?

The most valuable feature is it's fast. We do not use the solution for artificial intelligence or machine learning applications, but our overall latency is low. With our SQL Servers and Oracle servers, compared to the older meta filers, like 7-mode, the 8000 custom mode, or performance on Pure flash systems, you can't compare. We are seeing submillisecond, which is pretty nice.

The solution has enabled us to move large amounts of data from one data center to another (on-premise) without interruption to the business using SnapMirror.

The solution has improved application response time. Compared to the 3250s and 8000s, it has been night and day.

What needs improvement?

We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups. I think they're going to fix it in v9.7. 

The SnapDrive is just another piece of software which is used to manage the storage on the filers. They could use some updates.

We are still a lot of things that we have to think about, like storage and attributes, to be able to go ahead with it.

We haven't gone to their standard Snaps product yet, but that's supposed to centralize everything. Right now, we have to manage individual hosts that connect to the stores. That's sort of a pain.

For how long have I used the solution?

We've been using NetApp for the last 15 years.

What do I think about the stability of the solution?

So far, the stability is good. It's great.

What do I think about the scalability of the solution?

For the AFFs, I haven't had any problems with the scalability. We went from two to six nodes without a problem.

It helped us easily move about 10 petabytes of data from San Diego to Phoenix.

How are customer service and technical support?

The technical support has been awesome. Whenever we have a problem, we just give NetApp's support a call, and they fix our issue. 

With the newer versions, we have needed less support. The solution has just been working.

Which solution did I use previously and why did I switch?

We didn't switch over. We have been using NetApp for 15 years.

This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two.

How was the initial setup?

The initial setup was straightforward. We've been deploying NetApps for the last 15 years. We are pretty familiar with the boxes.

I've been using the technology for years. For every model and version, the deployment is basically the same.

What about the implementation team?

My team did the deployment.

What was our ROI?

We use a private cloud, which is Wesco, and it definitely saves us a lot of space.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Which other solutions did I evaluate?

We did go through the whole vetting out process of scoring different vendors and NetApp won, when we went through a Greenfield environment.

What other advice do I have?

Check out the AFF. It is super fast and reliable. We've been using it for a long time. It's the perfect system for us.

I would rate the solution as an eight out of 10 because there's always room for improvement. To make it a 10, it would have to have super submillisecond performance at a cheaper price. It is about latency in our environment. We want submillisecond for everything across the board. If something can guarantee that performance all the time without increasing costs, that would be cool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Unix Storage Engineer at a consultancy with 1,001-5,000 employees
Video Review
Real User
Excellent user experience, the speed enables initiatives to include more databases and reports in the all flash
Pros and Cons
  • "NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with."
  • "I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great."

What is our primary use case?

Our primary usage for All Flash is for the Oracle Database. 

How has it helped my organization?

All Flash is improving our organization because we used to have the databases on different tiers and now All Flash is reducing the report time. All of the reports and processing is taking less time, so all the information is ready in the morning for the executives to make decisions.

This solution is also bringing up a new initiative for our company to include more databases or more reports into the All Flash because of the speed of getting the information.

For enterprise apps, we mostly use Oracle. All of the Oracle applications have been improved a lot since we began using All Flash. All of the processing and ETL, for instance, used to take 25 hours, now it is taking three. That improves a lot of parts of the price of applications.

TCO has decreased. After we acquired the AFF 8080, we got a couple of A 700s, and they are cheaper than the 8080. 

As the main uses for the all-flash we have is for Oracle. For us to provision a new VM with new databases takes 35 minutes exactly.

What is most valuable?

The most valuable feature for us is the speed of the read of the information. We can get the information as fast as possible. 

The user experience we are getting from All Flash is excellent. The performance is great. The administration is exactly the same as all the other storage in NetApp which is great. It is very good, we are so pleased.

What needs improvement?

I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is even better with version 9 with all the Oracle Databases including OVM, which is a virtualization of the Oracle.

What do I think about the scalability of the solution?

Scalability of the All Flash is the same as the other. We can increase the amount of storage needed as we need it. As we buy them we just add them up with no downtime required. We just go ahead and increase the size, that is it.

How are customer service and technical support?

NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with.

What other advice do I have?

I would rate this solution a ten for the huge improvement in performance between All Flash and the hybrid storage to the All Flash with the ONTAP 9. From 8.2 to 8.3 to 9, the performance is almost double. Ten is the best answer I can give.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at TELUS Corporation
Real User
When we move to all-flash, our response times were reduced to microseconds
Pros and Cons
  • "When we move to all-flash, our response times were reduced to microseconds."
  • "It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc."
  • "One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud."

What is our primary use case?

We use it for NFS and CIFS to structure data. We have about a couple of petabytes of all-flash.

How has it helped my organization?

Some of the volumes for our response times were 30 to 40 millisecond. When we move to all-flash, our response times were reduced to microseconds. There was a tremendous improvement. In terms of the dedupe and compression, it is squeezing the physical size where we are now seeing an 80 percent reduction, which is very positive.

The solution has affected IT’s ability to positively support new business initiatives.

It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc.

    What is most valuable?

    • Deduplication
    • Compression
    • Speed
    • The user experience is fast.

    What needs improvement?

    One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud. I believe this is coming out in version 9.4.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We have been running it for two to three years. It hasn't gone down yet. It can't get anymore reliable than that.

    What do I think about the scalability of the solution?

    Thanks to dedupe, our physical footprint is quite a lot. All the scalability that we have done, we have so far done it within our organization. We haven't expanded it physically yet.

    How is customer service and technical support?

    Since the product hasn't gone down in three year, there hasn't been a need to contact technical support.

    How was the initial setup?

    The initial setup was straightforward. Nothing to it. The professional services from NetApp came in to help us out, and they knew their stuff.

    What about the implementation team?

    We used NetApp for the deployment and our own resources. The experience was very positive.

    Which other solutions did I evaluate?

    The vendors on our shortlist were Oracle, Dell EMC, and Hitachi.

    We chose NetApp because we were already using it, which make things simple, and its pricing. Also, some of NetApp's features are dominant in the market versus its competitors.

    What other advice do I have?

    With all-flash, you can never go wrong. I am in the process of converting everything to all-flash.

    We are not currently connected to the public clouds. We are looking to connect to them in 2019.

    It takes us days to setup and provision enterprise applications using this solution.

    We chose this solution because vendors are choosing all-flash over hybrid.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    StorageA3fb6 - PeerSpot reviewer
    Storage Architect at a retailer with 10,001+ employees
    Real User
    Our TCO decreased significantly by condensing arrays and reducing maintenance fees
    Pros and Cons
    • "We just migrated two petabytes of data storage from IBM over to NetApp All Flash. Some of the performance improvement that we've seen is 100 times I/O and microsecond latency."
    • "We can go through and do an upgrade without worrying about any issues with the process"
    • "Technical support is a little lackluster. Some of the issues that we've had were opening up tickets. They seem to be routed in the wrong direction or it takes one or two days to get a call back for simple tasks."

    What is our primary use case?

    We use it for block storage.

    How has it helped my organization?

    It takes no time at all for our production instance to be snapped over to development and QA servers.

    Because so many other features and products interoperate with NetApp, the IT team is able to expand our horizons and broaden our scope for future projects.

    What is most valuable?

    • SnapMirror
    • SnapVault
    • FlexClone capabilities

    What needs improvement?

    It takes a good administrator or someone with knowledge of the product in order to manage it. That was one of the downfalls that we had with AFF. We have a lot of offshore team whom we have to spend a lot of time training to be up to speed. However, once they're up to speed, they know the product pretty well, and it seems to be okay.

    The hardware is a little difficult to configure and operate. However, with the configuration and operation, you get a different nerd knobs that you can use to design and critique the environment.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    The stability is great. I like the capability and the upgrade functionality of all the clustered environment. We can go through and do an upgrade without worrying about any issues with the process. 

    It takes a node offline, and we don't even receive an alert for that. We click a button, and it's done unlike other storage systems which are out there

    What do I think about the scalability of the solution?

    One of the scalability problems that we've had is the amount of storage per node, as it is 600 terabytes. This still seems a little low. However, there is a compute issue with large capacity, so it's just smarter to add additional nodes into a cluster. So, the scalability is there.

    How are customer service and technical support?

    Technical support is a little lackluster. Some of the issues that we've had were opening up tickets. They seem to be routed in the wrong direction or it takes one or two days to get a call back for simple tasks. However, if we want immediate assistance, we have to open up a Severity 1 case, and sometimes it's not a Severity 1. But if we need a response back within four hours, we'll open it as a Severity 1, then once they contact us, we can drop the severity of the ticket.

    Calling technical support with NetApp, you talk to ten unknowledgeable people to get one half decent person. It becomes frustrating, especially if you have an immediate need for an enterprise outage.

    Which solution did I use previously and why did I switch?

    We were running into a lot of storage roadblocks that were performance based. Also, the IBM product that we were using was at the end of life for 90 percent of our enterprise.

    I spent 15 years with IBM. Anytime I go into a data center, and I see Big Blue, it is the first thing that I replace.

    How was the initial setup?

    The initial setup was very straightforward, but complex. With the new clustered environment, you have to have a virtual server instance to run anything through the cluster, so you have to create a B server and a data logical interface to use block, then you create a separate lift if you want it to use files. The virtual instances have to be in place before you can actually use the product.

    What about the implementation team?

    I did the deployment, integration, and migration. We've done two petabytes in less than six months, and we're almost done.

    The experience was great when it comes to our virtual environment. It was a very simple process. We use vMotion and it moves everything across. It is a little more painful when it comes to standalone systems and Oracle Databases, but the integrated migration product (Foreign LUN migration) that they have, once configured properly, works well.

    What was our ROI?

    Our TCO decreased significantly because we were paying maintenance on nine different arrays throughout the country. We've condensed those down to three arrays, and our maintenance fees from the IBM product dropped by over a half million dollars a year, saving us $500,000 USD.

    We just migrated two petabytes of data storage from IBM over to NetApp All Flash. Some of the performance improvement that we've seen is 100 times I/O and microsecond latency.

    Which other solutions did I evaluate?

    The two vendors that made it through the evaluation process were Pure Storage and NetApp. We had Pure Storage and NetApp proof of concepts. Both of them performed admirably. Pure Storage beat out on the performance, but on price per terabyte, NetApp was considerablely cheaper.

    What other advice do I have?

    NetApp, being the behemoth company that it is, if you're looking to have a solution provider be end-to-end when it comes to file, block, scale, and cloud, NetApp is probably the leader of the market.

    Depending upon an application, provision enterprise applications could take from a day to a week. A lot of times, if it's just a simple application that we need to install, it takes an afternoon. However, incorporating it and twisting the nerd knobs and making sure that everything is operating as efficiently as possible that takes a week of deployment to make sure it's on the right tiered disk and making sure it has the right connectivity and it is on the right network. Sometimes, on our old, antiquated network environment, it takes a little bit longer.

    We might connect to public cloud in the future, but we are not connect at the moment.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    NetworkSb3b8 - PeerSpot reviewer
    Network Services Manager at a healthcare company with 1,001-5,000 employees
    Real User
    Before this solution, patients would have to wait for answers; now they get them almost instantaneously
    Pros and Cons
    • "The most valuable feature, primarily, would be speed. That's why we got it. Storage is costly but it's very, very fast. Very efficient, very fast."

      What is our primary use case?

      We use it for our EHR. We have 4,000 users who need to have access to a very large EHR called Epic. We are sharing a cache database through AIX servers. 

      How has it helped my organization?

      It made everything faster. The user performance went from about eight seconds, for certain screens, down to three seconds per screen. That was the primary reason. Our users can multitask faster. The way Epic works is that you have multiple screens up at the same time. When you have multiple screens up at the same time and you have a patient sitting in front of you, speed is quality. Where before, the patient would have to wait for answers, now they get them almost instantaneously. Our users can run multiple things at the same time. For the users, the nurses and doctors, it is faster. All around faster.

      As for IT's ability to support new business initiatives as a result of using this product, we are upgrading to Epic 2018 next year. The older system couldn't have supported it. That is another reason we went to a faster system. Epic has very high standards to make sure that, if you buy the upgrade, you will be able to support the upgrade. They advised me, top to bottom, make sure you can do it. Our new system passed everything. It's way faster.

      We have VMs and we're were running VDI. We're running VMware Horizon View. We have about 900 VMs running on it and we have about another 400 Hyper-V servers running on it. Our footprint is very tiny now versus before. We now have some 30 servers running 1,000 machines where we used to have 1,000 machines running 1,000 machines. We have Exchange, SQL, and Oracle and huge databases running out of it with no problem at all, including Epic. It's full but it's very fast.

      It takes us a minute or two minutes to set up and provision enterprise applications using the product. We can spin up a VM in about 30 seconds and have SQL up and running, for the DBAs to go in and do their work, in about two minutes.

      What is most valuable?

      It would primarily be speed. That's why we got it. Storage is costly but it's very, very fast. Very efficient, very fast.

      What do I think about the stability of the solution?

      Zero downtime so far. We've had it for two years.

      What do I think about the scalability of the solution?

      We have not had to scale it. We bought it at about 128 terabytes and, right now, we are probably at about 80 or 90. Because of the upgrade, next year we are going to grow 30 percent. We will probably upgrade in 2020 or increase the space.

      How are customer service and technical support?

      Zero downtime, so we've never really called. The engineer who supports it will call for firmware upgrades or for a yellow light: "Why is it on?" For the most part, we haven't had any issues with it at all.

      Which solution did I use previously and why did I switch?

      We were on a standard NetApp but we upgraded to the FAS because of performance. We had it in for a test and it succeeded. That's why we bought it.

      I have been with the company for 20 years and we have had NetApp for 20 years. We did switch over to IBM, about ten years ago, right before we went to Epic. But Epic said, "No IBM. NetApp." We were switching from NetApp to IBM, because IBM had a little bit of advantage, a long time ago. Then Epic came in and said, "No, switch back." So, we're back.

      How was the initial setup?

      We have clusters but our guy doesn't know how to do the cluster side of things. That's what the reseller did, primarily.

      What about the implementation team?

      We used a reseller, IAS. They have helped us. Our experience with them is good. We have had them for 20 years.

      What was our ROI?

      The benefit of getting the product, versus not getting the product, has allowed the clinic to do more. Since they are doing more, the return on investment is shrinking. We bought it two years ago and we have probably already paid for it.

      The old NetApp we had was paid for. The new NetApp was about $3 million and we paid for that in about two years. It was well worth it because we can do more. For example, our advanced imaging is all pictures, videos; huge amounts of data get used up. Now they can triple and quadruple the amount they could do because of the speed. So instead of seeing ten patients a day, they're seeing 30 or 40 patients a day.

      What's my experience with pricing, setup cost, and licensing?

      The total cost, the pricing of it, has gone up quite a bit.

      Which other solutions did I evaluate?

      Dell EMC. We looked at them briefly when they were EMC. We looked at IBM. But Epic pretty much says that NetApp sets the standard and we have to follow that.

      What other advice do I have?

      If you have the money, you can't compare it to what we had at all, you just can't. In fact, the one that we had for production for the entire clinic is now sitting in our DR as cold storage. It went from state of the art to boat-anchor in about two years.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2025
      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.