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reviewer1223394 - PeerSpot reviewer
System Programmer at a energy/utilities company with 5,001-10,000 employees
Real User
Nov 21, 2019
A flexible and reliable solution with good support, but the deployment needs to be easier
Pros and Cons
  • "The most valuable features are the flexibility and level of technical support."
  • "This solution should be made easier to deploy."

What is our primary use case?

Our primary use case for NetApp AFF is unstructured data. We set up it up for high availability and minimum downtime.

How has it helped my organization?

This solution simplifies our IT operations by unifying data services across SAN and NAS environments. We are using it on the fiber channel side, as well as the iSCSI side, for both CIFS and NFS, so it across the entire infrastructure.

We have used NetApp AFF to large move amounts of data. We just recently did a migration using SnapMirror and SVM DR. We did have some scheduled downtime, but there was no unplanned disruption in service.

Even with this solution implemented, I still have to manage the storage side and the availability of it, so we still have to worry about it being a limiting factor.

What is most valuable?

The most valuable features are the flexibility and level of technical support.

This is a very reliable solution in terms of keeping the system online.

What needs improvement?

This solution should be made easier to deploy. A lot of systems nowadays just come with a box where everything is included. With AFF, you have to manage it, you have to install ONTAP, and you have to configure the networking.

Buyer's Guide
NetApp AFF
January 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good. This is a very reliable solution.

It can be set up as a cluster, HA, and when one node goes down the others hold the data, so the customer barely notices that there is a failover.

What do I think about the scalability of the solution?

I would rate the scalability an eight or nine out of ten.

We can grow this solution very easily, just by adding storage. All we need to do is buy a shelf and expand the storage side of it.

How are customer service and support?

I would rate the customer support an eight out of ten. They are really good in terms of responding to the customer.

Which solution did I use previously and why did I switch?

We have a large amount of unstructured data, so we felt that AFF was the right solution for us.

How was the initial setup?

In terms of complexity, the initial setup is somewhere in the middle. It is not straightforward where you can run it out of the box. You have to set it up and configure the network. 

What about the implementation team?

We had a jumpstart, but I can handle the installation on my own.

What was our ROI?

We have not seen ROI so far.

Which other solutions did I evaluate?

We did consider using other vendors, but NetApp AFF was the best in terms of reliability.

What other advice do I have?

In order to automatically tier cold data to the cloud, you would have to use third-party software.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223388 - PeerSpot reviewer
Enterprise Solutions Architect, Technology Infrastructure & Innovations at a financial services firm with 10,001+ employees
Real User
Nov 21, 2019
Easy to use and has a good support team, but it is expensive and the hardware compatibility could be improved
Pros and Cons
  • "The performance of NetApp AFF allows our developers and researches to run models and their tests within a single workday instead of spreading out across multiple workdays."
  • "I would like to see NetApp improve more of its offline tools and utilities."

What is our primary use case?

Our primary use case for this solution is machine learning.

How has it helped my organization?

The performance of NetApp AFF allows our developers and researches to run models and their tests within a single workday instead of spreading out across multiple workdays.

For our machine learning applications, the latency is less than one millisecond.

The simplicity of data protection and data management is standard with the rest of NetApp's portfolio. We leverage SnapMirror and SnapVault.

In my environment, currently, we only use NAS. I can't talk about simplifying across NAS and SAN, but I can say that it provides simplification across multiple locations, multiple clusters, and data centers.

We have used NetApp to move large amounts of data between data centers, but we do not currently use the cloud.

Our users have told me that the application response time is faster.

The price of the A800 is very expensive, so our data center costs have not been reduced.

We are using ONTAP in combination with StorageGRID for a full data fabric. It provides us with a cold-hot tiering solution that we haven't experienced before.

Thin provisioning has allowed us to over-provision existing storage, especially NVMe SSD, the more expensive disk tier. Along with data efficiencies such as compaction, deduplication, and compression, it allows us to put more data on a single disk.

Adding StorageGRID has reduced our TCO and allows us to better leverage fastest NVMe SDD more, hot tiering to that, and cold tiering to StorageGRID.

What is most valuable?

The most valuable features are the ease of use and performance.

What needs improvement?

I would like to see NetApp improve more of its offline tools and utilities. Drilling down to their active IQ technology, that's great if your cluster is online and attached to the internet, with the ability to post and forward auto support, but in terms of having an offline cluster that is standalone, all of those utilities don't work. If there's a similar way to how NetApp has a unified manager, but on-premises where the user could deploy and auto support could be forwarded to that, and maybe more of a slimmed-down active IQ solution could be made available, I'd be interested in that.

I need a FlexPool to FlexGroup solution.

I would like to see the FAS and AFF platforms simplified so that the differences will disappear at some point. This would reduce the complexity for the end-storage engineers.

What do I think about the stability of the solution?

I would rate the stability of NetApp AFF as moderate at this point. There were some unfortunate growing paints initially with the A800. Our problem was related to compatibility issues with the active optical transceivers, and it caused an outage within our data center. Our customer was not happy with this.

What do I think about the scalability of the solution?

The scalability is very good and we have had no issues.

How are customer service and technical support?

When we had our data center outage, we had an excellent NetApp engineer on-site. We went back and forth through it and eventually worked our way through it, but it was a multi-day problem.

Which solution did I use previously and why did I switch?

We have been a NetApp customer for a long time. We just recently added a NetApp StorageGRID product for more object-store advantages in our data pipeline. It is adding more value.

NetApp is the number one leader in NFS, which is the protocol that we primarily use. We looked for a new solution simply because IOM3 modules were deprecated and moving forward from ONTAP 9.3 to version 9.6 required a full forklift upgrade, and a bunch of hardware was thrown out.

How was the initial setup?

The initial setup was complex.

The move from older FAS systems with older disk shelves to the newer AFF A800 systems is a transition that is a nightmare in terms of rack space, moving data, and trying to do it online so that the customer doesn't experience downtime. It was a multi-day upgrade.

What about the implementation team?

We used a reseller and a NetApp badged engineer, and our experience with them was very good.

What other advice do I have?

NetApp has a good support team, good account management, good engineers, and they have the ability to stay ahead of what's trending in technology.

Ideally, the cost would be lower, it would be less complex, and the hardware compatibility would be better.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
January 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Storage Analyst at a financial services firm with 10,001+ employees
Real User
Nov 21, 2019
Good performance, easy to learn and manage
Pros and Cons
  • "It is easy to manage data through the GUI by using Active IQ and the unified manager."
  • "I would like to see better tutorials available, beyond the basics, that cover subjects like MetroCluster and automation."

What is our primary use case?

Our primary use case for NetApp AFF is performance-based applications. Whenever our customers complain about performance, we move their data to an all-flash system to improve it.  

We have our own data center and don't share our network with others.

How has it helped my organization?

We have moved all of our AI and machine learning applications to all-flash to improve their performance. Prior to this, they were SaaS or on disk. The latency has certainly decreased.

Data protection is a big part of NetApp, and we are using SnapMirror as well as MetroCluster. We did use SnapVault before, but we moved to SnapMirror and we want to take advantage of the synchronous replication in MetroCluster.

I would say that NetApp has helped us to leverage data in new ways. Because it has the PowerShell modules and workflow automations, we have been able to create volumes, give access to them, and automate workflows.

I think that we have been able to reallocate resources that were dedicated to storage because of the automation tools that NetApp has. It helps to speed up our day-to-day tasks. What used to take us thirty minutes, now takes us five minutes.

Our application response time has increased, but it is hard to quantify with a number. I can just say that it has improved in general.

Using this solution has helped to decrease our worry about storage issues. We normally limit our customers' space, giving them less. We try to ask them questions about the type of data and the applications that they have. Sometimes, they will say that they want ten terabytes, but don't really know what they are going to use it for. With regard to our storage, we are not worried about limitations at all.

What is most valuable?

It is easy to manage data through the GUI by using Active IQ and the unified manager.

Being a non-storage guy, I think that it was quite easy for me to pick things up and learn this solution. They way they are built is really good when it comes to people who want to start fresh. cDOT is a really good OS.

The most valuable feature is the performance.

This solution is getting cheaper over time.

What needs improvement?

I would like to see better tutorials available, beyond the basics, that cover subjects like MetroCluster and automation.

For how long have I used the solution?

We have been using this solution for about one year.

What do I think about the stability of the solution?

When it comes to stability, NetApp as a whole is good. We have never had any of these kinds of issues.

At the end of the day, we always have the replication going on, so if there is an issue on-premises then we still have our DR site. The replication is still there and everything is up to date.

What do I think about the scalability of the solution?

We have expanded a lot. We had an eight-node cluster and now we have a twelve-node cluster. Scalability is really easy when it comes to NetApp.

Which solution did I use previously and why did I switch?

As storage space is getting cheaper, we wanted to move to newer hardware.

How was the initial setup?

NetApp does the initial setup when you buy the equipment.

What about the implementation team?

We have a NetApp resident who works with us on-site. I would rate their service and our experience with them a ten out of ten.

What other advice do I have?

We did have some applications that we were using in the cloud, but we came back because of financial issues.

We do have performance issues from time to time that we have to deal with, but it is not specific to AFF. Sometimes the application is not well-managed by the application teams. The load may not be being handled correctly, which is not related to the type of storage but could be related to users not selecting the correct storage options for their applications.

We have not tested the recent graphical update yet, but if it works well then I think that it will be one of the big advantages this solution has. We used to do the upgrades using the CLI.

My advice to anybody researching storage solutions is to go with NetApp. My experience with the vendor is good. The AFF is a good tool to have, whether the client is a small business or a larger enterprise like a bank.

I think the problem with smaller companies is that they don't always understand the importance of data. Perhaps they don't see storage as a solution, but rather just an expense.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1233003 - PeerSpot reviewer
Director of Infrastructure Engineering at a financial services firm with 10,001+ employees
Real User
Nov 21, 2019
Helps us consolidate, save money, and increase access to millions of files at once
Pros and Cons
  • "We do a lot of financial modeling. We have a large compute cluster that generates a lot of files. It is important for us to get a quick response back for any type of multimillion file accesses across the cluster at one time. So, it's a lot quicker to do that. We found that solid-state performs so much better than than spinning drives, even over multiple clusters."
  • "I would like there to be a way to break out the 40 gig ports on them. We have a lot of 10 gigs in our environment. It is a big challenge breaking out the 40 gig coming out of the filer. It would be nice to have good old 10 gig ports again, or a card that has just 10 gig ports on it."

What is our primary use case?

We did it for consolidation of eight file repairs. We needed the speed to make sure that it worked when we consolidated.

How has it helped my organization?

We do a lot of financial modeling. We have a large compute cluster that generates a lot of files. It is important for us to get a quick response back for any type of multimillion file accesses across the cluster at one time. So, it's a lot quicker to do that. We found that solid-state performs so much better than than spinning drives, even over multiple clusters. it works.

It is helping us consolidate, save money, and increasing access to millions of files at once.

It is very important in our environment for all the cluster nodes. We have 4,500 CPUs that are going through and accessing all the files, typically from the same volume. So, it is important for it to get served quickly so it doesn't introduce any delay in our processing time. 

What is most valuable?

Solid-state drives are the most valuable feature. It has the speed now to do workloads. We're not bound by I/O from the drives. Also, we are just starting to hit the sweet point of the capacity of the solid-state drives versus spinning disk.

What needs improvement?

I would like there to be a way to break out the 40 gig ports on them. We have a lot of 10 gigs in our environment. It is a big challenge breaking out the 40 gig coming out of the filer. It would be nice to have good old 10 gig ports again, or a card that has just 10 gig ports on it.

What do I think about the stability of the solution?

Stability has been really good. It's been solid. We had a couple of problems when we first set it up because we set it up incorrectly. But we learned, we change the settings and things are working a lot better now.

What do I think about the scalability of the solution?

We haven't had to scale it yet. We literally reduced 18 racks worth of equipment into two and still have room in those two racks to do additional shelves, expanding into that footprint. So, it's expandable and dense, which is great.

How was the initial setup?

The process was easy to consolidate into one AFF HA pair. It was simply doing volume copies and across SnapMirrors in the environment. It just migrated right over. It wasn't a problem at all.

What was our ROI?

It is reducing our data center costs. We consolidated eight HA pairs into one AFF HA pair.

What's my experience with pricing, setup cost, and licensing?

We would like it to be free.

What other advice do I have?

For our workload, it's, it's doing what we need it to do.

I would rate the product a nine (out of 10).

We do not use the solution for artificial intelligence or machine-learning applications right now.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223367 - PeerSpot reviewer
Storage Administrator at a energy/utilities company with 1,001-5,000 employees
Real User
Nov 21, 2019
Easy to use, good performance, and we like the all-in-one package license
Pros and Cons
  • "The most valuable feature is the ease of management."
  • "Technical support could use some improvement."

What is our primary use case?

We use NetApp AFF to support our VMware environment.

How has it helped my organization?

We have been happy with the performance and it has not given us any issues.

I like the simplicity of data protection and data management. We use snapshots for our FAS recovery, and we use SnapVault for our backups.

NetApp definitely simplifies our IT operations by unifying services. We only use this solution on-premises, but with NAS, we don't need Microsoft Windows to create a share. It's all on our NetApp platform. I like it because we do not have to switch.

I wouldn't say that we have reallocated resources that were previously dedicated to storage operations, although it does give us time to do other things.

We have used NetApp to move large amounts of data between data centers. It has made it easier for us, and RPOs are shorter because of it.

With respect to the response time for applications, I can definitely say that it has improved, although we have not done any benchmarking. I perceive the improvement through monitoring the applications.

This solution is pretty expensive, so I'm not sure whether it has reduced our data center costs.

NetApp has helped eliminate storage as a limiting factor in our business. My customers are happier because they have no issues with performance or accessing their data.

What is most valuable?

The most valuable feature is the ease of management. You just set it and you don't have to worry about it.

What needs improvement?

During a maintenance cycle, there are outages for NAS. There is a small timeout when there is a failover from one node to another, and some applications are sensitive to that.

We are in the process of swapping our main controller, and there is no easy way to migrate the data without doing a volume move. I would like a better way to swap hardware.

Technical support could use some improvement.

What do I think about the stability of the solution?

Stability is very good, although we do have some NAS outages during maintenance.

What do I think about the scalability of the solution?

Overall, I like the scalability. It can do NAS, CIFS, and fiber channel all in one box and it's easy to manage.

How are customer service and technical support?

I would say that the technical support is hit or miss. Sometimes you get somebody good, but other times, you have to just escalate a couple of times to get the right person.

Which solution did I use previously and why did I switch?

Our previous solution was spinning disk, and our application demands more in terms of storage and performance. NetApp AFF just seemed like the natural route because we didn't want to get left behind.

What's my experience with pricing, setup cost, and licensing?

One of the reasons we like this solution is that all of the features are included with the one license. For example, we can use NFS, CIFS, SnapMirror, SnapRestore, etc. It's all included in the package and we don't have to pick and choose.

We purchased the license for a five-year term.

Which other solutions did I evaluate?

We evaluated other options, including solutions by EMC, before choosing NetApp. The reason for our choice is that we already had NetApp in our environment, and the price-point is also a little better than the competing products.

What other advice do I have?

My advice to anybody who is researching this type of solution is to test and compare all of the products. Overall, I think that AFF is a solid store system and it's very easy to use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a tech services company with 501-1,000 employees
Real User
Nov 21, 2019
The dedupe gives us more IOPS for better performance
Pros and Cons
  • "We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great."

    What is our primary use case?

    Our primary use case is that we have two areas with AFF storage

    How has it helped my organization?

    We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great.

    What is most valuable?

    It has a really useful, friendly console.

    The dedupe gives us more IOPS for more reliance equipment and better performance.

    For how long have I used the solution?

    Two years.

    What do I think about the stability of the solution?

    It is really stable and trustworthy. The equipment is reliable. It doesn't break, so I can sleep at night. We don't have to worry that there is a problem with our equipment every week.

    How are customer service and technical support?

    We haven't had any problems with the equipment. In two years, we have needed support twice.

    What's my experience with pricing, setup cost, and licensing?

    We don't like the cost. We would like to buy more.

    What other advice do I have?

    I would rate the product a 10 out of 10. It is reliable and has good performance. Working with the product is a great experience.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1232979 - PeerSpot reviewer
    Storage Team Lead at a manufacturing company with 10,001+ employees
    Real User
    Nov 21, 2019
    Helps to leverage data on larger, complex file sizes
    Pros and Cons
    • "It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes."
    • "NetApp could focus even more on the configuration."

    What is our primary use case?

    We primarily utilize AFFs for engineering VDIs. We are utilizing it to host VDI and performance is the primary expectation from AFFs. We are satisfied with the product.

    How has it helped my organization?

    It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes. That is how we are utilizing this product.

    What is most valuable?

    Speed is the most valuable feature. It is all-flash, so it is fast.

    It simplifies since it is integrated with the other platforms as well. It's maintainable; it does not take too much to maintain the stuff. Creating users and sessions is easy on it.

    What needs improvement?

    It is a fast product, but NetApp could focus even more on the configuration.

    What do I think about the stability of the solution?

    Since the failure rate has been reduced, we haven't had any outages so far, or even P2s, on this solution. It has been impressive.

    What do I think about the scalability of the solution?

    It's a fast product. It is exactly the same as other fast products; it is scalable.

    We have more than 100 users utilizing the product concurrently. Concurrence is one parameter that we looked for, and AFF is satisfying that problem.

    How are customer service and technical support?

    We have a premium support globally. NetApp has been promising on every front.

    How was the initial setup?

    There was not much complexity involved. Since this was a new setup, migrations were not in order. So, it was pretty straightforward.

    What was our ROI?

    We tested it out against another solution and it worked out very well. Based on that, we took the decision to expand it further. 

    It is working out well from a latency point of view, which is why we have opted for AFF. We are getting results.

    Which other solutions did I evaluate?

    Traditionally, we are limiting the number of our vendors. We still haven't ventured out to any other vendors. We have consistently been with NetApp.

    Going forward, I would like to compare AFF vs Pure Storage based on all the parameters.

    What other advice do I have?

    I would rate it a nine (with 10 being perfect). It is pretty impressive. I am holding back one for improvement in its scope.

    This is the first time that we have implemented all-flash in one of our regions.

    We are not utilizing it as a tiering solution.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Storage Engineer at a tech services company with 501-1,000 employees
    Real User
    Nov 21, 2019
    The footproot of the arrays is significantly smaller while the application response time has approved
    Pros and Cons
    • "One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint."
    • "I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp."

    What is our primary use case?

    We have been using the FAS series product, and AFF is pretty similar to the FAS products, as it still runs the ONTAP operating system. They are using AFF because that comes with all-flash disks, which gives us better performance with a smaller footprint. We use that mainly to start our block and NAS data.

    How has it helped my organization?

    One of the best things about the AFF products is its integration with NetApp StorageGRID, which can give you the ability of tiering to the cloud or StorageGRID. Whether it is on-prem or off-prem, tiering is the industry trend right now. One of the ways that these products help us is by using the new ONTAP version as well. They identify the cold data sitting on our main storage arrays, consuming the very expensive media and moving that to the cheaper storage tiers, whether it's on-prem, StorageGRID, off-prem on a public cloud, or a private cloud. With this integration as part of the Data Fabric, we have been able to lower some costs of storing data on-prem.

    What is most valuable?

    One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint.

    The one thing about NetApp products is they've been using the same operating system among all of their products, e.g., FAS or AFF. That feature makes it easier to manage and operate those environments because you don't really need to learn the whole new things or train all your engineers on new technology. Overall, it helps with the operations. It's not that complicated. It's easy to manage and operate.

    What needs improvement?

    I'm at the NetApp Insight events and seen that new features and functionality are either in the roadmap or coming. However, I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp.

    For how long have I used the solution?

    We have been using NetApp products for a while.

    What do I think about the stability of the solution?

    NetApp has been stable. It is one of the vendors who we trust to put our production workload on it for numerous reasons. The AFF can survive disk failure. Although, the flash disks have longer life spans, everything is redundant. We haven't experienced any significant issue with these arrays. I would call it is it's six nines. There are even more arrays when it comes to availability and stability.

    How are customer service and technical support?

    Every time you contact the vendor for the technical issues that you have been dealing with, the level of support you get or the time it takes for you to get your issue resolved really matters and depends on the issue itself (how complicated it is). Sometimes, the support may send some requests to the technical team to gather logs and send them back to support. How many of these logs you have to collect or if you have to engage another vendor's support come into effect when you are trying to find out how fast an issue can be resolved. In general, when you open a case with NetApp support, usually if it's a P1 or P2 case, usually they are very fast when it gets to the point that we need to escalate to the next level of support. So far, we have had a good experience with NetApp. For most cases, they were able to help us resolve the issue as fast as possible.

    What was our ROI?

    It has improved the application response because the array using the SSD disks are also an NVMe compatible array. We are also using the NVMe host (HBAs) because our fabric is also NVMe compatible with some of the hosts running some mission critical applications with that, AFF, and the back-end storage. We have seen good improvement in the performance of our applications.

    Which other solutions did I evaluate?

    We've been using some other vendors products as well.

    I cannot disclose the name of the vendors that we are using to compete with NetApp. In the industry today, you can't really tell if there is a bad product or good product. It comes down to your requirements. As a customer, first you have to define your requirements. Then, you need to know what you need, what is your goal, how are you going to achieve it, and what your challenges are. We identified those and have compared some solutions. 

    NetApp was our vendor of choice who could help us to fulfill our requirements, especially for some of the challenges that we were facing. NetApp has been able to help us with that.

    What other advice do I have?

    I would never give a 10 because there is always room for improvement for any technology. From zero to 10, I would give about an eight to nine to the AFF products because we have been very happy with them so far.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
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    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.