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System Administrator at Bell Canada
Real User
Nov 20, 2019
Offers dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID
Pros and Cons
  • "AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers."
  • "AFF has opened our eyes in a different light of how storage value works."
  • "Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems."
  • "Customer service is one area of the product line where I would love to see improvement."

What is our primary use case?

Currently, we are leveraging AFF for our VMware environment solution. So, we use it as a storage for our customers and are leveraging it to provide a faster storage solution for VMware customers.

We are using it for block level based only storage, as of today.

How has it helped my organization?

With AFF, the benefit is that we have 27 data centers across the country, we are able to standardize across all them and do storage replication. The simplicity of being able to offload cold data to StorageGRID with the tiering layers that NetApp provides, this just makes it easier for us to be able to reduce labor hours, operations, and time wasted trying to figure out moving data. The simplicity of tiering is a big bonus for us.

In terms of data protection, we have been leveraging SnapMirror with Snapshot to be able to do cloning. For the simplicity, we find it is able to do SnapMirror on a DR site in a disaster situation so we can recover and the speed to recovery is much more efficient. We find it much easier than what other vendors have done in the past. For us, to be able to do a SnapMirror a volume and restore immediately with a few comments, we find it more effective to use.

AFF has helped us in terms of performance, taking Snapshots, and being able to do cloning. We had a huge struggle with our backup system doing snapshots at the VM level. Using AFF, it has given us the flexibility to take a Snapshot more quickly. 

What is most valuable?

The most valuable features are dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID. This is the biggest key point, which drove our whole move to the NetApp AFF solution.

AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers.

What needs improvement?

We are looking at Cloud Volume today. We would like to be able to have on-prem VMs that can just be pushed o the cloud, making that transition very seamless in a situation where you are low on capacity and need to push a VM to the cloud, then bring it back. Seamless transition is something that we really would enjoy.

Buyer's Guide
NetApp AFF
June 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability has so far met all our requirements. We are leveraging pretty well. We haven't really had many issues. 

We struggled a bit in the beginning. But with the support of NetApp, we were able to upgrade to new firmware which helped us become more effective and stable for almost a month now. So, it's pretty good.

What do I think about the scalability of the solution?

Scalability is the most effective way that we have seen so far from NetApp to be able to add additional disks. The ability to leverage the efficiency has also given us the flexibility to integrate it as one solution. Scalability is working for us. As demand grows, NetApp has been supporting it.

How are customer service and support?

I would rate the support as an eight (out of 10).

Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems.

Which solution did I use previously and why did I switch?

Initially, we were working with EMC VNX devices. But as life kicks in, we were looking for a long-term solution and what our roadmap was in terms of storage aspects. We saw the true benefit in terms of cost as well as the efficiency to be able to leverage storage. We found AFF to be a better fit for our use case. 

We had the Dell EMC product line for a long time in terms of portfolio and different options of gears. We looked at NetApp gears and capabilities, not just the storage component. However, the capability of being able to go beyond the storage, as a software-defined solution is something that attracted us to NetApp. It is a fit all solution for now.

In our previous storage, we were doing a lot of roadmapping and giving customers a certain amount of storage. Whether customers used or allocated it, it was sitting in there. With the AFF thin provisioning, it has given us the benefit of being able to reduce our footprint from four arrays to a single 2U array. So, we are able to leverage efficiency and virtual volumes with thin provisioning. This gives us almost three to four times more storage efficiency.

How was the initial setup?

The initial setup was pretty smooth because NetApp came onsite with their support. They gave us the option to send a technician onsite to do the whole cabling. We were part of the architecting of the whole design, in terms of how we wanted to leverage our data lift and be able to leverage how we want to take control of the data. With their support and being able to set it up through the OnCommand System, it was not a lot of clicks. The initial setup was pretty straightforward. From the expectations that we had and the simplicity of setting it up, it wasn't so complex.

So far, we only have rolled it out in one of our data center heavily. We tested it out, and it's working well. We have put a lot of production workload into it. Our next target is to roll it out across all the data centers. We are hoping to save almost 30 to 40 percent of our footprint initially. That would be a big savings for us.

What about the implementation team?

I am doing the whole migration for the solution.

What was our ROI?

AFF has given us the ability basically to reduce the amount of time that we are spending on OnCommand. What we have been able to do now is leverage in VSC, which has given us the simplicity to be able to provision data store from within the vSphere environment: provision and deprovision. Now, we can give more options to our users to provision their storage as well, there is less of a footprint for storage admins. They can now focus doing more automation rather than just doing the day-to-day work.

Which other solutions did I evaluate?

Comparing it to other vendors, there was more complexity when leveraging the features with the cost of the features available today, based on where the roadmap is. NetApp seems to fit our requirements for now.

What other advice do I have?

I would rate the product as a 10 (out of 10), but the whole package including the support would be a nine (out of 10).

Cold data tiering to cloud is something that we're looking at today. Right now, we're more focused on StorageGRID and being able to do everything on-prem. However, we are looking at Cloud Volumes to leverage for the immediate term use case and how we could leverage a quick turnaround to the market for our customers' needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Storage Manager at State of Nebraska
Real User
Nov 19, 2019
Improved the performance of a lot of our virtual machines in a VMware environment
Pros and Cons
  • "Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment, and the number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team."
  • "Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert."
  • "Tech support is great with NetApp if you can get past Tier 1."

What is our primary use case?

We use NetApp AFF products for file storage across multiple agencies in the State of Nebraska. We are a consolidated state, so all of the agencies of our state have consolidated files on NetApp products. We use AFF as our top tier solid-state storage for application and user data storage.

How has it helped my organization?

Different customers will have different needs, e.g., when you're looking at somebody who just has simple file service needs, then it's very easy. That can be met with many different products. But, we also like that you can build SVMs with different network profiles, vLANs, security protocols, etc.

We like the ability to create different SVMs on AFF products because they can create different vLANs and network access points for different customers. We can actually drop virtual appliances onto any customer's network. If they have different firewall and network profiles than each other, we can keep all of the data completely separated.

We can also meet the different needs for different Snapshot and backup policies. A Department of Labor or Department of Health and Human Services will have very different needs from just standard user profile folders.

What is most valuable?

We like AFF because it has a very high reliability rate with very high performance. We are using it for top tier performance on application and virtual machine storage, as well as just being able to separate out SVMs for different security and network needs for all of our different customers across the state. 

We use the Snapshot feature to simplify backups for data protection. We set different policies that let let our agencies choose what backup policy they want to have for their Snapshots. It's very simple. Users can be given the opportunity to look at previous versions directly from the Windows interface or they can call/put in a ticket seeking support from our IT group if they need a larger system restore, because their data is protected with NetApp and replicated as well.

What do I think about the stability of the solution?

Stability is great. We haven't had to replace a single drive. We haven't had any issues with the AFFs or compatibility issues. We haven't had any problems at all. It has worked exactly the same as our previous system but with greater performance.

What do I think about the scalability of the solution?

In both our traditional cluster and MetroCluster, we have been able to scale very easily. We just add additional shelves of solid-state disk. They expand the storage array so we can just increase the aggregate sizes and assign more space. It's been very simple to scale.

How are customer service and technical support?

Tech support is great with NetApp if you can get past Tier 1. A lot of times when you open a new case or do a direct dial-in with an issue, like with any support, you will definitely reach a Tier 1 level that is not particularly helpful until you get escalated to an expert. However, the experts that I have reached have always been great.

Which solution did I use previously and why did I switch?

We have several different SAN and NAS products in our environment. With the traditional spinning storage, We are running into bottlenecks with performance problems. The AFF products have given us the opportunity to move people to all-flash high performance storage tiers, which will make their virtual machines, database servers, and SQL run much better in a flash environment for us than in a hybrid or spinning disk environment.

What was our ROI?

Switching to AFF has improved the performance of a lot of our virtual machines in a VMware environment. The number of support tickets that we receive has fallen to almost zero because of this, so it's been a real help for our virtual server support team.

What's my experience with pricing, setup cost, and licensing?

We have used the solution’s thin provisioning to add new applications without having to purchase additional storage. We use thin provisioning on all of our flash arrays at this point. It gives us the choice to be able to overprovision and take advantage of compression, compaction, and thin provisioning all at the same time. We can get more out of the purchases that we make.

I would like it to be a lot less expensive, but it's been a very good solution for us.

What other advice do I have?

I would give it a 10 (out of 10). It's been solid. The performance is great. It has solved a lot of problems in our environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
June 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Systems Engineer at Cleveland Clinic
Real User
Nov 19, 2019
We had no downtime nor failures; it's rock solid
Pros and Cons
  • "Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency."
  • "Just the fact that it's been rock solid; we haven't had to sit there and baby it, fixing things, tweaking and tuning it – it just works."
  • "We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad."

What is our primary use case?

The primary use case for AFF is as a SAN storage for our SQL database and VMware environment, which drives our treatment systems. We do not use our it currently for AI or machine learning.

We are running ONTAP 9.6.

How has it helped my organization?

Our AFF 8040 is currently helping us in terms of response time and speed because it is a flash system. Most importantly, it enables our SQL Cluster to respond to database queries and things a lot faster. It minimizes latency and stuff like that, which is important in radiation treatment.

The latency is important in that the data that we serve from the system drives LINAC, which is a big machine that shoots radiation into cancer patients. The latency affects how long the patients end up having to sit there tied down to these tabletops for the radiation treatment. It also helps speed up the setup of the machine, which takes about five minutes because the machine has to rotate around and do all these things. Sometimes, if the system doesn't respond in enough time, these interlocks happen and the machine stops. There are a lot of safety interlocks that cause the system to stop if things don't happen right, so we aren't mistreating patients and killing people. It's not a typical file server. We tell people usually it's a black box for radiation treatment. On airplanes you have the black box which records all data, this is exactly what our NetApps do for radiation treatment.

Our AFF does simplify our SAN and NAS environments. We currently don't use any cloud because we're a medical institution that hasn't approved cloud storage of any type because of HIPAA violations. When we came from our old NAS work solution, we could only do one or the other: It was NAS or SAN. The, AFF provides the ability to do both. It consolidates a lot of our storage into one or two chassis, which makes money savings in our data center. It saves a lot of rack space, which we don't have much of anymore. We have a new building and are almost out of space already.

What is most valuable?

The simplicity of the data management in our current system is really easy, especially with the setting up of redundant volumes and SnapMirror. We have it mirrored over to an 8200 non-flash system. We use that for our DR SVMs, so if our SQL Cluster goes down, the other volumes take over, and we have no downtime because it drives patient treatment. It gets complicated fast. 

The data protection that we currently use is SnapMirrors and SnapVaults. We have our SnapVault off on an offsite with a FAS2552 system.

What needs improvement?

We currently use some thin provisioning for our planning system, but we will probably move away from thin provisioning because our Solaris planning system actually has some issues with the thin provisioning and way Solaris handles it, since Solaris uses a ZFS file system. The ZFS file system doesn't like the thin provisioning changing things and it brings systems down, which is bad. 

One thing that could be improved is the web interface. I would like to see some of the features in the web interface, like where the Snapshots are located, brought up a bit more to the front. This way I don't have to do as many clicks If I'm using the GUI, which I do once in a while. We are usually going in and looking at Snapshots for doing restores, etc., and if it is more upfront or to the surface, it might save a few clicks. It's not so bad.

What do I think about the stability of the solution?

We have had our AFF for three years now and not had any problems with it whatsoever. It's been rock solid. They haven't lost a drive or node. We haven't had a hardware failure. It has been fantastic.

What do I think about the scalability of the solution?

The scalability of AFF in our NetApp systems in general has been ewonderful. I have another enclosure full of flash drives sitting in our dock right now ready to go in. I can schedule it, put it in the rack, and have it in the system and utilized in maybe half an hour. It works just great.

Our AFF has freed us up greatly in terms of allocating storage. Our old system didn't expand at all. With the new system, we can add another shelf in, merge data into the aggregate, and grow volumes (all live), which is great in a hospital.

How are customer service and technical support?

The tech support has been awesome. We have meetings with our local guys once a month, whether we need it or not, and they answer our questions. I have been able to hot call them on demand on the weekends when we were doing upgrades and side things on our NetApp, then had some issues. I was able to call, and they stop and help out, which has been fantastic. They are probably our best vendor. 

Which solution did I use previously and why did I switch?

I chose NetApp because I was most impressed with the engineers that we talked to about the system and its overall metrics along with the things that we were given, like latency and redundancy. I was most impressed with the demos that they did that, which included: ease of setting up an AFF, ease of deploying storage to a SQL Cluster, and just overall simplicity of how easy it is to move data around to back up things.

What was our ROI?

Our AFF has improved our application time greatly. Our database response time has gone up a lot from our previous SaaS storage that we had. The systems were nine-years-old and were about do to go. When we went to the flash, we noticed a huge increase application response rate (50 percent or more). It was like night and day.

It was more of an expensive system at the time when we bought it because flash was relatively new. We probably save the most amount of money just in the time to set up with it. We had to set up in an afternoon, then we were serving out data later on that day. Just the fact that it's been rock solid. We haven't had to sit there and baby it, fixing things, tweaking and tuning it. It just works. The biggest savings is not having to sit there and keep it warm.

What other advice do I have?

I would give our AFF probably a 10 (out of 10). We had no problems with it. It's an easy upgrade. We can do everything on the fly in the middle of the day, which is important. With the hospital, it's been a great all around piece of hardware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223544 - PeerSpot reviewer
Consulting Storage Engineer at a healthcare company with 10,001+ employees
Real User
Nov 14, 2019
A lot of data flexibility and mobility for moving workloads around
Pros and Cons
  • "The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today."
  • "The solution simplifies IT operations by unifying data services across SAN and NAS environments on-premise."
  • "Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment."
  • "Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays."

What is our primary use case?

We use it primarily for CIFS and NFS shares, e.g., Windows shares and network shares for Linux-based systems.

How has it helped my organization?

It has been very helpful for us. Data mobility is big. Being able to move data between different locations quickly and easily. This applies to data protection and replication. The hardware architecture has been very good as far as easily being able to refresh environments without any downtime to our applications. That's been the biggest value to us from the NetApp platforms.

The solution simplifies IT operations by unifying data services across SAN and NAS environments on-premise.

We are working on a lot of efforts right now where environments need multiple copies of data. Today, those are full copies of data, which require us to have a lot of storage. Our plans are that you'll be able to leverage NetApp Snapshot technology to lessen the amount of capacity that we require for those environments, primarily like our QA and dev environments.

We've done full data center migrations. The ease of replication and data protection has made moving large amounts of data from one data center to another completely seamless migrations for us.

What is most valuable?

  • Simplicity
  • Their storage efficiency
  • Compression
  • Deduplication
  • Compaction
  • The ease of being able to move data around.

What needs improvement?

Early on, the clustered architecture was a little rough, but I know in the last four years, the solution has been absolutely rock solid for us. 

Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment.

I would like to see them continue to make it simpler, continuing to simplify set up and the operational side of it. 

What do I think about the stability of the solution?

I can't remember the last time we had an issue or an outage.

It is one of the best solutions out there right now. It is extremely simple, reliable, and seldom ever breaks. It's extremely easy to set up. It's reliable, which is important for us in healthcare. It doesn't take a lot of management or support, as it just works correctly.

Our NetApp environment has been fairly stable and simple that we don't have a lot of resources allocated to support it right now. For our entire infrastructure, we probably have three engineers in our entire enterprise to support our entire NetApp infrastructure. So, we haven't necessarily reallocated resources, but we already run pretty thin as it is.

What do I think about the scalability of the solution?

Scalability has been great. There have been some things I would like to see them do differently, but overall, the scalability has been wonderful for us.

The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today.

Which solution did I use previously and why did I switch?

We use all-flash arrays for our network shares. We have a couple of other platforms that we also have used in the past. I really wanted to move away from those for simplicity. Another big reason is automation. NetApp has done a great job with their automation The Ansible modules along with all the PowerShell command lists that they have developed, make it very consumable for automation, which is very big for us right now. That was one of the big driving forces is having a single operating environment, regardless if I'm running an all-flash array or hybrid array. It's the same look and feel. Everything works exactly the same regardless. That definitely speaks to the simplicity and ease of automation. I can automate and use it everywhere, whether it's cloud, on-prem, etc. That was one of the real decisions for us to decide to go that direction.

How was the initial setup?

The overall setup is very easy. Deploying a new cDOT system is the hardest part. On our business side, because our environment is very complex, there was some complexity that came up. In general, that is one nice thing about Netapp. Regardless of how simple or complex your environment is, it can fit all of those needs. Especially on the network side, it can fit into those environments to take advantage of all the technologies that we have in our data centers, so it's been really nice like that.

What about the implementation team?

We did the deployment ourselves.

What was our ROI?

The solution has improved application response time. We are using the All Flash FAS boxes of the AFS and our primary use case is around file shares. These aren't really that performance intensive. Therefore, overall, response times have improved, but it's not necessarily something that can be seen. 

From a sheer footprint savings, we're in the process of moving one of our large Oracle environments which currently sits on a VMAX array, taking up about an entire rack, to an AFF A800 that is 4U. From just the sheer power of cooling and rack-space savings, there have been savings.

I haven't seen ROI on it yet, but we're working on it.

Which other solutions did I evaluate?

We did RFIs with the different solutions. We were looking at a NetApp, Isilon, and Nutanix. Those were three that we were looking at. NetApp won out primarily around simplicity and ease of automation. It's the different deployment models where you can deploy in the cloud or on-prem, speaks to its simplicity. Our environment is very complex already. Anything that we can do to simplify it, we will take it.

What other advice do I have?

When you are evaluating solutions:

  • What are your goals?
  • What are your priorities? 

You will be looking at things, like cloud, automation, and simplicity, regardless of how big you are. The NetApp platform gives you all of these things in a single operating system, regardless of where you deploy.

The solution has freed us from worrying about storage as a limiting factor. I'm very confident that the NetApp platform will do what they say it's going to do. It's very reliable. I know that if there is an issue, I can quickly move that data wherever I need to move it with almost no downtime. It gives me a lot of data flexibility and mobility. In the event that I did need to move my workloads around, I can do that.

I would give it a nine out of 10. The only reason I wouldn't give it a 10 is because I would like to see some architectural changes. Other than that, its simplicity and the ability to automate are probably the two biggest things. Being able to move data in and out of the cloud, if and when we decide to do that, it gives us the most flexibility of anything out there.

We do not use this solution for AI or machine learning applications.

We are talking about automatically tiering cold data to the cloud, but we are not doing it yet.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricky Santos - PeerSpot reviewer
Ricky SantosSystem Administrator at a manufacturing company with 10,001+ employees
Real User

Great review! Please do consider also regular patching specially that resolves security risks. Newly improved Active IQ can help you provide this very important dashboard, analytics, alerts etc.

reviewer1223436 - PeerSpot reviewer
Tech Solutions Architect at a healthcare company with 10,001+ employees
Real User
Nov 13, 2019
Super fast, reliable solution that has low latency type response times
Pros and Cons
  • "This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two."
  • "Check out the AFF; it is super fast and reliable."
  • "We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups."

What is our primary use case?

The primary use case is enterprise storage for our email database system.

We have just been using on-premise. We are looking to move the workloads to the cloud, but right now it's just on-premise.

How has it helped my organization?

From an operations standpoint, we pretty much set it and forget it. We don't have to manage anything because of the AFF speed and low latencies. Because a big requirement in the healthcare industry are the low latency type response times, It has been perfect.

With the thin provisioning, we can overprovision our boxes, but there are still applications which are storage capacity hogs. So, we still have to report.

It simplifies our IT operations and makes them more efficient.

What is most valuable?

The most valuable feature is it's fast. We do not use the solution for artificial intelligence or machine learning applications, but our overall latency is low. With our SQL Servers and Oracle servers, compared to the older meta filers, like 7-mode, the 8000 custom mode, or performance on Pure flash systems, you can't compare. We are seeing submillisecond, which is pretty nice.

The solution has enabled us to move large amounts of data from one data center to another (on-premise) without interruption to the business using SnapMirror.

The solution has improved application response time. Compared to the 3250s and 8000s, it has been night and day.

What needs improvement?

We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups. I think they're going to fix it in v9.7. 

The SnapDrive is just another piece of software which is used to manage the storage on the filers. They could use some updates.

We are still a lot of things that we have to think about, like storage and attributes, to be able to go ahead with it.

We haven't gone to their standard Snaps product yet, but that's supposed to centralize everything. Right now, we have to manage individual hosts that connect to the stores. That's sort of a pain.

For how long have I used the solution?

We've been using NetApp for the last 15 years.

What do I think about the stability of the solution?

So far, the stability is good. It's great.

What do I think about the scalability of the solution?

For the AFFs, I haven't had any problems with the scalability. We went from two to six nodes without a problem.

It helped us easily move about 10 petabytes of data from San Diego to Phoenix.

How are customer service and technical support?

The technical support has been awesome. Whenever we have a problem, we just give NetApp's support a call, and they fix our issue. 

With the newer versions, we have needed less support. The solution has just been working.

Which solution did I use previously and why did I switch?

We didn't switch over. We have been using NetApp for 15 years.

This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two.

How was the initial setup?

The initial setup was straightforward. We've been deploying NetApps for the last 15 years. We are pretty familiar with the boxes.

I've been using the technology for years. For every model and version, the deployment is basically the same.

What about the implementation team?

My team did the deployment.

What was our ROI?

We use a private cloud, which is Wesco, and it definitely saves us a lot of space.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Which other solutions did I evaluate?

We did go through the whole vetting out process of scoring different vendors and NetApp won, when we went through a Greenfield environment.

What other advice do I have?

Check out the AFF. It is super fast and reliable. We've been using it for a long time. It's the perfect system for us.

I would rate the solution as an eight out of 10 because there's always room for improvement. To make it a 10, it would have to have super submillisecond performance at a cheaper price. It is about latency in our environment. We want submillisecond for everything across the board. If something can guarantee that performance all the time without increasing costs, that would be cool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304792 - PeerSpot reviewer
Systems Administrator at a energy/utilities company with 501-1,000 employees
Real User
Nov 12, 2023
Upgrading from spinning disk increased the overall speed of our production servers
Pros and Cons
  • "AFF works well for VMware storage."
  • "AFF could introduce different subscriptions on the platform."

What is our primary use case?

AFF is our complete storage solution. We use it for SIP shares and VMware volumes. 

How has it helped my organization?

Upgrading from spinning disk to AFF increased the overall speed of our production servers. AFF helped us simplify our infrastructure and improve the performance of our business-critical applications. The administration has become more straightforward. We were on an old version of ONTAP. Now that we are completely updated, it's even easier on the latest version.

What is most valuable?

AFF works well for VMware storage.

What needs improvement?

AFF could introduce different subscriptions on the platform.

For how long have I used the solution?

I have used AFF for three or four years.

What do I think about the stability of the solution?

AFF is stable. I don't have to touch it unless I want to. 

What do I think about the scalability of the solution?

AFF is scalable. The ability to add shelves makes things easier.

How are customer service and support?

I rate NetApp support 10 out of 10. I've never had a complaint.

How would you rate customer service and support?

Positive

What was our ROI?

We've seen a significant performance increase. Upgrading from the A300 to the A400 was a noticeable difference. 

What other advice do I have?

I rate NetApp AFF 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service manager at VST ECS
Reseller
Apr 14, 2023
Scalable solution with an easy initial setup process
Pros and Cons
  • "It is a stable solution."
  • "Its technical support could be better."

What is our primary use case?

Our customers use the solution for its MetroCluster feature.

What needs improvement?

It would be helpful if they set up local warehouses for the solution.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

We have an enterprise company as our customer for the solution. I rate the solution's scalability as a nine.

How are customer service and support?

I work as a support engineer and authorized distributor for the solution. Its technical support could be better as receiving the solution's spare parts takes a long time. When hardware failure occurs, we need to wait for its components to reach us from the metro city warehouse. It is a time-consuming process.

Which solution did I use previously and why did I switch?

We used HPE and Dell as well. They provide better customer service than NetApp as they have local authorized partners. So we get a prompt response from them in case of any failure issues.

How was the initial setup?

The solution's initial setup is straightforward.

What about the implementation team?

Our customers deploy the solution with the help of an integrator. I provide consultancy and integration services as well.

What's my experience with pricing, setup cost, and licensing?

The solution is moderately priced. I rate its pricing as a seven.

What other advice do I have?

The solution is quite good. I recommend it to others and rate it as a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Solutions Consultant at a financial services firm with 5,001-10,000 employees
Real User
Sep 22, 2021
A robust scale-out platform with useful features like SnapMirror and SnapVault
Pros and Cons
  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "I would tell potential users that NetApp is one of the best primary storage systems with many good features."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and technical support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1232994 - PeerSpot reviewer
Systems Management Engineer at a legal firm with 201-500 employees
Real User
May 19, 2021
We reduced our data center footprint by implementing this solution
Pros and Cons
  • "We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero."
  • "Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid."
  • "The product is robust, solid, easy to manage, and provides a number of features with speed of operations."
  • "We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity."
  • "We have been seeing some challenges around the application layer implementation."

What is our primary use case?

The primary use case for AFF is for use in our production environment. Within our production environment, we have a number of different data stores that AFF serves. We use a number of protocols from NFS to CIFS, as well from the file system protocols, and in the block level we use iSCSI.

We are a fully on-prem business as far as data positioning data sets. 

We don't have real-time applications that we run in-house, being a law firm. The most important thing is the availability of our environments and applications that we serve to our client base. We don't have real-time applications that we could be measured in real tangible form that would make a huge difference for us. Nevertheless, the way it goes: the faster, the better; the more powerful, the better; and the more resources you can get from it, the better.

How has it helped my organization?

We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero.

We have one program that has been running for about a year. It is called Nakhoda, and it is an AI application (written in-house) based on AI technology. As far as latency, it is not visible nor noticeable because these machines throw hundred of thousands to millions of files per second.

For DR, we use the SnapMirror technology that ONTAP provides us on based on these platforms. Then, for the local backups, we use snapshots mainly. We are currently implementing SnapCenter for Exchange and VWware to utilize the backup features that the solution provides us.

What is most valuable?

AFF gives us a number of really valuable features. It ranges from a full flash to all-flash product. So, the speed and resources that we get from AFFs is just unparalleled in storage environments. Also, we utilize all the OCR features that AFF gives and has built into its ONTAP environment, like dedupe, snapshotting, data compression, and the number of the other things. 

Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid.

What needs improvement?

We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity. Overall, for the pure back-end, we are not seeing any issues whatsoever.

With our previous storage solution provider, we had the availability of synchronous mirroring. SnapMirror is asyncronous. I would just like to see if NetApp has any plans to implement synchronous mirroring for DR solutions into the tool in the future.

What do I think about the stability of the solution?

We were early adopters of the cDOT environment five or six years ago. In the early stages of deployment (five or six years ago), we saw some challenges around cDOT. However in the last two to four years, the product has matured incredibly. Ever since the introduction of ONTAP 9.X, we haven't seen any issues in terms of availability and performance.

We are upgrading to ONTAP, which will give us a data encryption level at an aggregate layer of the ONTAP environment. We are looking forward to that.

We are using SnapMirror and not seeing any issues. Let us hope it stays like that.

How are customer service and technical support?

The technical support has always been really helpful. 

In recent times, the first line of support has moved and is now concentrated in Bulgaria. If they are new to working with your customers, we have seen some slight challenges in terms of speed when transferring higher priority cases to higher levels of NetApp's support structure. Hopefully, this will be resolved soon.

Once I reach the second or third line of support engineering, the support has always been good.

Which solution did I use previously and why did I switch?

Before moving to NetApp, we were with their major competitor.

How was the initial setup?

In simple terms, you just rack the hardware, you load your codes, and it's ready for configuration. That is pretty straightforward.

What was our ROI?

We benefited from implementing all-flash by reducing our data center footprint. We took it from 30 racks to just over five. This is one of the biggest savings for us.

Which other solutions did I evaluate?

NetApp is the largest storage vendor in the market, purely based on storage technologies. I hope it stays that way.

What other advice do I have?

We have been really happy with the product. It is a robust, strong, solid platform.

I would rate the product a nine and a half (out of a 10). The product is robust, solid, easy to manage, and provides a number of features with speed of operations. The resources are okay, but they are not unlimited. They are at a very high level.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1053030 - PeerSpot reviewer
System Administrator at a government with 201-500 employees
Real User
Mar 2, 2021
Stable and scalable with good interface, configuration, and flexibility
Pros and Cons
  • "It has a good interface, and its configuration and flexibility are also good."
  • "Its integration could be improved."

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The deployment took a few days.

What other advice do I have?

I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.