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it_user351141 - PeerSpot reviewer
Storage Administrator at a financial services firm with 51-200 employees
Vendor
Its data compression saves a lot of capacity we'd otherwise have to have. It could improve by better integrating with other technologies like VMware, as there are some version conflicts.

What is most valuable?

  • Clustered data ONTAP
  • Data compression
  • High Availability
  • Snapshot technology

How has it helped my organization?

It helps us reduce costs because its data compression saves a lot of capacity we'd otherwise have to have.

What needs improvement?

It could improve by better integrating with other technologies like VMware, as there are some version conflicts. When you are using the newest storage virtual console, you cannot use VM Wall, the VM-specific firewall.

For how long have I used the solution?

We have been using it for a year for SQL databases.

Buyer's Guide
NetApp FAS Series
May 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's very stable and we've had no problems in the year we have used it.

What do I think about the scalability of the solution?

It has scaled to our needs.

How are customer service and support?

Customer Service:

Customer service is good; we've had no problems with them.

Technical Support:

Technical support is good; we've had no problems with them either.

Which solution did I use previously and why did I switch?

We used HDS before NetApp and we switched because of the snapshot technology and high-availability function.

How was the initial setup?

The initial setup was pretty straightforward, the implementation of the system was easy, and we had great support from the NetApp team.

What about the implementation team?

We used a vendor team who had strong expertise, and we are happy with the implementation. It’s important to have NetApp technicians implement the solution because it is helpful to have some experts.

Which other solutions did I evaluate?

No other options were evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332259 - PeerSpot reviewer
Senior Storage Engineer with 1,001-5,000 employees
Real User
It behaves predictably during failure, but it needs better built-in monitoring as Insight is too expensive.

Valuable Features

It’s a decently mature product that has a lot of documentation and standards and is something to be relied on.

Improvements to My Organization

Predictable behavior during failure. In terms of performance, if you have two machines, you know they’re going to perform the same.

Room for Improvement

It needs better built-in monitoring. We can’t afford Insight, and v6.2 seems like it's a purposefully inferior product to make people buy Insight, which is way too expensive.

Stability Issues

It's not on Cisco’s stability level, but it’s a 96/100.

Scalability Issues

It’s scalable, but it could be easier. Just adding shelves might require additional cards and cabling, which can be difficult.

Customer Service and Technical Support

I’m happy with the support, as they’ve been able to solve whatever I throw at them.

Initial Setup

It’s complex as there’s a lot of variables involved. Not for the weak-hearted, if you haven’t done it before.

Other Advice

It loses points because of failures.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp FAS Series
May 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
it_user330882 - PeerSpot reviewer
Senior IT Tech-Architect, Storage at a healthcare company with 1,001-5,000 employees
Vendor
It's added benefits are thin provisioning, compressioning, and dedupe, which help with capacity utilization.

Valuable Features

Being able to run any flavor of files and block storage. It's easier to manage, and we’re looking to phase out legacy systems and to go with FAS.

Improvements to My Organization

It's easy to manage regardless of how you’re utilizing platform. It’s a Swiss army knife of capabilities. Flexible platform and software features are added benefits (thin provisioning, compressioning, dedupe), which help with capacity utilization. Still get a lot of return even if going with best-practices application.

Room for Improvement

Make sure there’s current centralized virtual desktops. I get caught in the upgrade matrix quite a bit, which is an indication that it hasn’t been tested. Need more currency in IMT.

Stability Issues

It's solid, with occasional issues that surface, but are quickly resolved. No one’s software is perfect.

Scalability Issues

It’s good, but you have to do a lot of homework to scale horizontally and vertically. You need to have sales and engineering to expend effort to do that homework.

Customer Service and Technical Support

We've frequently used it, and the quality will depend on which level of support you purchased. Premium support, I have no complaints as we get the right person who’s knoweldgable. Higher level guys take great deal of personal ownership over issues. I used their support as benchmark for our organization.

Initial Setup

It's easy. The more planning you do, the easier it gets.

Other Advice

The monitoring is key, and you must keep track of what’s going on. Be sure to use auto-support and have strong monitoring scenario in place.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer at a tech services company with 51-200 employees
Consultant
It comes with an OS developed by its engineers, and its clustered data ONTAP, which supports clustering and high-level scalability.

What is most valuable?

  • Deduplication
  • High Availability

How has it helped my organization?

It provides us with a very effective storage solution.

What needs improvement?

The virtualization technology.

For how long have I used the solution?

I've used it for over three years.

What was my experience with deployment of the solution?

Absolutely, it’s just some compatibility variance with some of the production environment aspects, like AV, and Archiving systems which needed to be integrated with.

What do I think about the stability of the solution?

Not at all as the HA features are great.

What do I think about the scalability of the solution?

NetApp comes with an OS developed by its engineers, and its clustered data ONTAP, which supports clustering and scalability to a high level.

How are customer service and technical support?

Customer Service:

The support team supports us as vendor partner with a lot of tools. And the auto-support feature is just as amazing as the product, whenever a disk fails or any issue occurred the features sends alerts to you and to the customer, and send you a replacement of the disk right away, in a very effective manner, and quickly, that you may do not notice that there’s an issue in your that disk.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

I deal with a lot of solutions similar in the concept with NetApp FAS, but when it comes to NetApp, there are too many features that means it worth it.

How was the initial setup?

It was clear and straightforward, as you console the device, and it boots, you configure and initialize the product, and as soon as that is done, you are ready to create your aggregates, volumes, and shares.

What about the implementation team?

We are an integrator, and we also have an in house device that we run our test labs on.

The NetApp technical team is very supportive, and they can, in some complex and large projects, come and share the in-site implementation with their partner.

What was our ROI?

We can't calculate this.

What's my experience with pricing, setup cost, and licensing?

Prices may seem to be a little bit expensive, but the features just makes you happy that you took the step, and licensing is all included except a very few features, with a high end and complex environment.

Which other solutions did I evaluate?

EMC

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at Tata Consultancy Services
Top 5Real User

Great

See all 2 comments
Ramy Adly - PeerSpot reviewer
HPC & Cloud systems administrator at Brightskies
Real User
Top 5
It's highly reliable, even under a heavy load, and it's easy to manage
Pros and Cons
  • "NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp."
  • "I would like to see NetApp add incident support."

What is our primary use case?

We are using NetApp FAS for some encrypted projects and to provide home direction for our users.

What is most valuable?

NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp.

What needs improvement?

I would like to see NetApp add incident support.

For how long have I used the solution?

I've been using NetApp SAS for three or four years.

What do I think about the scalability of the solution?

If we needed to scale beyond what we have now, we could do it. I would say NetApp's scalability is sufficient for our needs. We have hundreds of users accessing the file system on a daily basis.

How are customer service and support?

NetApp support is helpful, and their technicians are knowledgeable. They usually respond fast. I would rate NetApp support eight out of 10. 

Which solution did I use previously and why did I switch?

We previously used a Dell product. I think the two solutions are very similar. I also worked with Visionet, but that is apples and oranges. I wouldn't compare NetApp FAS with Visionet because these are very different site systems—parallel site systems.

What other advice do I have?

I rate NetApp FAS Series eight out of 10. I recommend NetApp FAS because it's reliable and easy to manage. NetApp support is helpful. I encourage anyone to choose NetApp.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service manager at VST ECS
Reseller
Top 20
It can be used both SAN and NAS at the same time, is stable and scalable
Pros and Cons
  • "Can use both SAN and NAS at the same time."
  • "For long term partnership in Myanmar, the local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware."

What is our primary use case?

Our company is based in Myanmar. I'm formerly a system engineer and we are a NetApp service provider company as well.

What is most valuable?

This is a good product. I like that the NetApp FAS Series can use both SAN and NAS at the same time, and that's what most customers are looking for. Especially, the features like Metro Cluster and Snap mirror are also really good.

What needs improvement?

For long term partnership in Myanmar, The local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware.

For how long have I used the solution?

I've been using this solution for over three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

We have good support. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is relatively easy but we have a lot of experience with it.  

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable for our customers. We're generally dealing with enterprise-size organizations - mainly the banking and government sectors.

What other advice do I have?

I rate the solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Co-founder at Forest Technology
Real User
Easy monitoring, very stable, and easily scalable
Pros and Cons
  • "You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring."
  • "Its licensing cost can be improved."

What is most valuable?

You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring. 

What needs improvement?

Its licensing cost can be improved.

What do I think about the stability of the solution?

It is very stable. We have a lot of customers in Turkey, and we haven't got any major issues or complaints from our customers.

What do I think about the scalability of the solution?

It is easily scalable. You can easily scale up and use old and new products together. NetApp products are very scalable.

How are customer service and technical support?

Their technical support is very good. They work very tightly with us.

How was the initial setup?

The initial setup is very easy. It can be set up in five to ten minutes. We have a lot of technical knowledge of this product.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend this solution. I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user3396 - PeerSpot reviewer
Team Lead at Tata Consultancy Services
Real User
Top 5
FAS8k Series: Better performance & lower cost...+ A300
Pros and Cons
  • "Better performance and lower costs."
  • "It may need more flexibility to fight with other competing arrays."

What is most valuable?

Better performance and lower costs.

How has it helped my organization?

It is a great help.

What needs improvement?

It may need more flexibility to fight with other competing arrays.

For how long have I used the solution?

Over 10 years.

What was my experience with deployment of the solution?

Nothing special.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Cool.

Which solution did I use previously and why did I switch?

EMC.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor.

What was our ROI?

Three years.

What's my experience with pricing, setup cost, and licensing?

Be careful.

Which other solutions did I evaluate?

EMC.

What other advice do I have?

Keep up the good work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user487374 - PeerSpot reviewer
it_user487374VP Product Management at PeerSpot
Real User

Looks like you have experience with this product. It would be valuable to other professionals if you could share more input about how you use it in your company, and why should people be careful about the cost/licensing.

Buyer's Guide
Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.