We are mainly using this solution for file sharing, virtualization, and database storage.
IT Manager at a maritime company with 51-200 employees
Excellent and proactive support, reliable, easy to set up, and you can scale as many as you have
Pros and Cons
- "The most valuable features are the NAS features and NetApp's excellent support."
- "There is no NetApp infrastructure set up here in Greece."
What is our primary use case?
What is most valuable?
The most valuable features are the NAS features and NetApp's excellent support.
It's user-friendly, and I am happy with the dashboard, customization, and security.
What needs improvement?
For the most part, we don't have any problems. There is no NetApp infrastructure set up here in Greece. We don't have a representative with a technical department and someone who will help you in order to understand the product better.
For how long have I used the solution?
I have been using this solution for seven years.
Buyer's Guide
NetApp FAS Series
January 2026
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What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's scalable. You can scale as much as you can have.
We have approximately 500 end-users in our organization.
How are customer service and support?
We have contacted technical support either by phone or via email, and sometimes they have contacted me first because they have noticed something in their systems.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We used an integrator to help us with the deployment.
What's my experience with pricing, setup cost, and licensing?
I don't recall the price, but in general, pricing can always be better.
What other advice do I have?
I would definitely recommend this solution to others who are interested in using it.
I would rate NetApp AFF (All Flash FAS) an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-founder at a tech services company with 1-10 employees
Easy monitoring, very stable, and easily scalable
Pros and Cons
- "You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring."
- "Its licensing cost can be improved."
What is most valuable?
You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring.
What needs improvement?
Its licensing cost can be improved.
What do I think about the stability of the solution?
It is very stable. We have a lot of customers in Turkey, and we haven't got any major issues or complaints from our customers.
What do I think about the scalability of the solution?
It is easily scalable. You can easily scale up and use old and new products together. NetApp products are very scalable.
How are customer service and technical support?
Their technical support is very good. They work very tightly with us.
How was the initial setup?
The initial setup is very easy. It can be set up in five to ten minutes. We have a lot of technical knowledge of this product.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would recommend this solution. I would rate NetApp FAS Series a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
NetApp FAS Series
January 2026
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Assistant Director, IT at a financial services firm with 501-1,000 employees
Easy to manage with good data consolidation, visualization and snapshots
Pros and Cons
- "Data consolidation and visualization."
- "The solution could do more than just data."
What is our primary use case?
We use the solution for data storage. We are customers of NetApp and I'm the assistant director of our company.
What is most valuable?
One of the valuable features of the solution is data consolidation and visualization - and snapshots of course. The solution is easy to manage.
What needs improvement?
We'd like to move to a solution that does more beyond just data, like starting to get more to servers and network specialization and data visualization and things like that. Server network and management specialization or consolidation. And also, trying to see a bit more single plane of glass in terms of managing, so that it gives you more insight in terms of what's happening.
Ideally the solution should have one console, the ability to use a single plane of glass across the enterprise. Because we have one VRR, one size duplication so just to have one console where you can manage everything else in harmony would be a good additional feature.
For how long have I used the solution?
I've been using this solution for 15 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable at the data level because it uses aggregates so you can easily increase data. But of course it's dependent on your provision for growth reports. I don't know how many use the solution but our company has around 600-700 employees and we have two people dealing with maintenance on the product. It doesn't require more than that.
How was the initial setup?
The initial setup is very straightforward. If you're good, you can get it up and running within a week.
What's my experience with pricing, setup cost, and licensing?
I think the pricing of this solution could be lower because really it's just storage consolidation these days. I think this technology has matured so much. It's time to make it slightly more competitive, it's on the high side for now.
What other advice do I have?
Obviously anyone looking at this solution must have primarily a data storage use case. If they have a strong case for data storage, it's a good solution. From there it's just a matter of managing work flows between SAN and NAS which requires planning. You can then manage your capacities very well if you know your data requirements.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT-I Manager at a consumer goods company with 501-1,000 employees
Easy to install and the backup features are powerful
Pros and Cons
- "The most important features are SnapVault, Snapshots, and SnapMirror."
- "Technical support needs to be improved, as there are no longer partners in our country."
What is our primary use case?
We used NetApp FAS for both block and file sharing but we have now switched to another product by HP.
What is most valuable?
The most important features are SnapVault, Snapshots, and SnapMirror.
What needs improvement?
Netapp closed their local offices in our country leading to no technical and sales support representation.
What do I think about the scalability of the solution?
We've had issues with scalability because the product that we were using went end-of-life many years ago, and we were not able to expand because there were no spares available.
How was the initial setup?
The initial setup is straightforward and the deployment took just a few days.
What about the implementation team?
We had in-house experience for implementation and deployment.
Which other solutions did I evaluate?
Before choosing this product originally, we evaluated others and were ultimately impressed by the Snapshots, ShapVault, and SnapRestore features. These were what we really wanted, and at the time, we could not find another product that had similar capabilities.
We had been using NetApp for quite some time, but the equipment was quite old and we wanted a new system. Between NetApp and HP, we chose HP because the NetApp support is not very good. They used to have partners in the country, but they have left.
What other advice do I have?
My advice for anyone who is considering NetApp FAS is that it is a good product and our only real complaint is the lack of technical support. If they live in a country where technical support is available then I recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a manufacturing company with 10,001+ employees
The provision of HA has improved the up time of our entire infrastructure
Pros and Cons
- "The most valuable feature for us is the combining of HA and SnapMirror."
- "Currently, the newest release is not HCI friendly."
What is our primary use case?
We have deployed a four-node cluster to host multiple services like NFS, CIFS, FCP, and iSCSI with SnapMirror enabled across the cluster.
How has it helped my organization?
NetApp FAS has provided an HA environment that has improved the up time of our entire infrastructure.
What is most valuable?
The most valuable feature for us is the combining of HA and SnapMirror.
What needs improvement?
I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.
Currently, the newest release is not HCI friendly.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
In my nineteen years of being a storage administrator, I have never seen NetApp storage cause significant downtime that was connected to hardware failure.
What do I think about the scalability of the solution?
One of the big features of NetApp FAS is the clustering of storage, which allows you to scale up the whole cluster using different models. This is broad and each HA is expandable.
How are customer service and technical support?
Their team is one of the best support services that I have encountered.
Which solution did I use previously and why did I switch?
Previously we used the IBM N Series storage system. We switched because of its limited features.
How was the initial setup?
The initial hardware setup is pretty straightforward because once you set up one node in the cluster, the whole system can be joined seamlessly. The setup for the NetApp hardware is a very short command menu that is user-friendly.
What about the implementation team?
Our policy for the initial setup is to get service with the vendor. This provides a warranty just in case we encounter issues. NetApp support is highly knowledgeable about their product and they are trained to do the initial setup perfectly as planned.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Licensing is still proprietary which is one of the advantage of some Netapp devices to some of the storage systems.
Which other solutions did I evaluate?
We evaluated the HP and Dell storage solutions before choosing this product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a tech company with 51-200 employees
Easy to manage as a unified storage for diverse workloads
Pros and Cons
- "This solution provides us with easy management and great vendor support."
- "Dedicated storage efficiency accelerators could improve the overall performance of the system."
What is our primary use case?
We use this solution as general unified SAN storage for different workloads.
How has it helped my organization?
This solution provides us with easy management and great vendor support.
What is most valuable?
The most valuable feature is that this acts as unified storage, both SAN and NAS, for all types of workloads.
What needs improvement?
Dedicated storage efficiency accelerators could improve the overall performance of the system.
For how long have I used the solution?
Four years.
Disclosure: My company has a business relationship with this vendor other than being a customer. System Integrator
Chief Evangelist & CEO with 11-50 employees
Lesser resources needed for snapshot and recovery
What is our primary use case?
Used SnapMirror for replication and DR. It's a good case for a storage-based DR. Good results on RPO and RTO.
How has it helped my organization?
- Efficient usage
- Good pricing
- Good solution architects and deployment guys are available
- Licensing is easy.
What is most valuable?
- Lesser resources needed for snapshot and recovery
- Easy to manage
- Recovery process is easy
- Integration with other tools is available.
What needs improvement?
- Integration with most of the third-party BR tools
- A clear roadmap for next releases should be available.
For how long have I used the solution?
Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer. Business Partner
IT Infrastructure Manager at a financial services firm with 201-500 employees
Resilient storage but latency and IOPS could be better
Pros and Cons
- "I would like to see less latency and higher IOPS."
What is our primary use case?
We use it for storage and it has performed fine, but now we need to upgrade.
What is most valuable?
We like its resilience. It's reliable storage.
What needs improvement?
I would like to see less latency and higher IOPS.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability is very good.
What do I think about the scalability of the solution?
I'm satisfied with the scalability.
Which solution did I use previously and why did I switch?
We did our research and, at the time, NetApp was what we chose. Our most important criterion when selecting a vendor is reliability. The price is, obviously, always an issue but reliability and the quality of the product are most important.
How was the initial setup?
The initial setup was very, very straightforward.
What other advice do I have?
If you need reliability, definitely go for NetApp.
I rate it at seven out of 10 because it has been very reliable but not very good when it comes to IOPS and latency.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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