I provide NetApp FAS Series to my customers. Currently, I have installed the solution for a couple of broadcast customers or TV channels. Since TV channels are 24/7 on air, redundancy, availability, and stability are very important. We are a system integrator company, and for TV channels, cloud operations, ingest operations, live editing, performance, and stability are very important.
The most valuable feature of the NetApp FAS Series is its stability. We had a system installed five years ago, and we never touched it. It is very stable, and we never met with any performance issues. Also, the solution's management and administrative interfaces are very useful and user-friendly. The solution's technical support is very good in Turkey.
NetApp FAS Series should introduce an FTP application for the broadcast and post-production market. NetApp's older version had FTP, but they removed it. Some customers need to use external FTP servers, and some low-cost storage solutions have a built-in FTP. A lot of automation systems still use FTP for middle-class customers.
I have been using NetApp FAS Series for five years.
Three years ago, NetApp had an office in Turkey. They decided to move their office to a distributor a couple of years ago. The distributor hired the same NetApp employees for technical support and sales.
Now they have enough experience for support, and the current NetApp distributor keeps very high spare parts in stock. They provide 24/7 technical support, which is very important for our customers.
When you compare the price and performance, it is better than EMC Isilon. Performance-wise, EMC Isilon is better than NetApp FAS Series. So if a customer has enough budget and wants better performance, I will offer EMC Isilon.
The structure of both solutions is a bit different. NetApp FAS Series is a mix of scale-up and scale-out, but EMC Isilon has only scale-out. I offer EMC Isilon for some projects, and for others, I offer the NetApp FAS Series. However, most of the time, I use NetApp because Turkey is a price-sensitive country. So most of the time, NetApp FAS Series' price and performance are better than EMC Isilon.
The NetApp FAS Series is more scalable than EMC Isilon because it can scale horizontally and vertically, while EMC Isilon can only expand horizontally. And every time you need to buy a controller with a disc. For NetApp FAS Series, you can scale up capacity if you don't need more performance. EMC Isilon provides capacity and performance, but if you don't need more performance, you don't need to pay more.
The pricing of NetApp FAS Series is reasonable for its performance. If the customer just needs a solution for archive storage, NetApp becomes expensive because the customer doesn't need so much performance for archive storage. For such requirements, we can offer other local storage solutions to customers. It actually depends on the customer's budget.
I always get the bundle price, and I don't buy separate licenses because they have some bundle packages. I don't have separate license pricing.
I recommend NetApp FAS Series for users who need high performance and capacity because of its price, performance, and stability. I recommend NetApp FAS Series for Turkey because of its good technical support in Turkey. The support team provides spare parts for big cities like Istanbul and Ankara in four hours.
Overall, I rate NetApp FAS Series a nine out of ten.