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Ramy Adly - PeerSpot reviewer
HPC & Cloud systems administrator at a tech vendor with 51-200 employees
Real User
Dec 12, 2023
A stable solution for data storage with professional support
Pros and Cons
  • "The solution is very stable and reliable"

    What is our primary use case?

    We use the solution as a home directory for our HPC cluster. The users store important and reliable data on it. We are not using it for IO-intensive operations but as a reliable storage.

    What is most valuable?

    The solution is very stable and reliable. We guarantee our users' snapshots and the long life of data. Also, the support is professional and nice. It is simple and powerful.

    What needs improvement?

    As a company, NetApp may consider working with ARL systems.

    For how long have I used the solution?

    I have been using NetApp FAS Series for around five years.

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    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The solution is scalable to some extent.

    We have 400 nodes in one cluster and 1400 nodes in another cluster. Around 800-900 users are using the solution.

    How are customer service and support?

    The support is professional. They provide answers in a very short period.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We've used Dell solutions. NetApp is easier and simpler to manage. It's more reliable and stable. The basic features work more consistently on the NetApp website.

    How was the initial setup?

    The initial setup is easy.

    What other advice do I have?

    The tool is very easy to maintain. Even for desk sales, they have some automatic workflow to send an RMA, place the desk and ship a new one.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sarthak Panchal - PeerSpot reviewer
    Module Lead - NetApp Admin, CMA at a tech consulting company with 10,001+ employees
    Real User
    Aug 4, 2023
    Easy-to-setup product with efficient scalability features
    Pros and Cons
    • "NetApp FAS Series is simple to set up."
    • "They should add new features to the product."

    What is most valuable?

    NetApp FAS Series provides all the essential capabilities of E-Series. It is a complete package and even more reliable than E-Series.

    What needs improvement?

    They should add all features from Flash Pool, Flash Cache, and other new features into the product.

    What do I think about the stability of the solution?

    I rate the product’s stability a ten out of ten.

    What do I think about the scalability of the solution?

    I rate the product’s scalability an eight out of ten.

    How was the initial setup?

    NetApp FAS Series is simple to set up.

    What about the implementation team?

    We deployed the product with the help of our in-house team.

    What's my experience with pricing, setup cost, and licensing?

    It is a moderately low-priced platform.

    What other advice do I have?

    If you are looking for a solution with good scalability options, go for NetApp FAS Series. I rate it an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp FAS Series
    January 2026
    Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    reviewer1200537 - PeerSpot reviewer
    Owner at a tech services company with 1-10 employees
    Reseller
    Top 10Leaderboard
    Jun 1, 2023
    A scalable solution that is the best one in the market in terms of features and pricing
    Pros and Cons
    • "The product is flexible."
    • "The solution's configuration is not flexible."

    What is most valuable?

    The product is flexible. 

    What needs improvement?

    Everythink is ok. 

    For how long have I used the solution?

    I have been working with the product for four to five years. 

    What do I think about the stability of the solution?

    The product is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. It is recommended for medium companies. 

    How was the initial setup?

    The product's setup is easy and takes one working day to complete. One person is enough to implement the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The product's pricing is reasonable. 

    What other advice do I have?

    I would rate the product a nine out of ten. The tool is the best one in the market in terms of pricing and features. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Ramy Adly - PeerSpot reviewer
    HPC & Cloud systems administrator at a tech vendor with 51-200 employees
    Real User
    Jan 18, 2022
    It's highly reliable, even under a heavy load, and it's easy to manage
    Pros and Cons
    • "NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp."
    • "I would like to see NetApp add incident support."

    What is our primary use case?

    We are using NetApp FAS for some encrypted projects and to provide home direction for our users.

    What is most valuable?

    NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp.

    What needs improvement?

    I would like to see NetApp add incident support.

    For how long have I used the solution?

    I've been using NetApp SAS for three or four years.

    What do I think about the scalability of the solution?

    If we needed to scale beyond what we have now, we could do it. I would say NetApp's scalability is sufficient for our needs. We have hundreds of users accessing the file system on a daily basis.

    How are customer service and support?

    NetApp support is helpful, and their technicians are knowledgeable. They usually respond fast. I would rate NetApp support eight out of 10. 

    Which solution did I use previously and why did I switch?

    We previously used a Dell product. I think the two solutions are very similar. I also worked with Visionet, but that is apples and oranges. I wouldn't compare NetApp FAS with Visionet because these are very different site systems—parallel site systems.

    What other advice do I have?

    I rate NetApp FAS Series eight out of 10. I recommend NetApp FAS because it's reliable and easy to manage. NetApp support is helpful. I encourage anyone to choose NetApp.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Manager at a tech services company with 201-500 employees
    Real User
    Jan 9, 2022
    Overall useful features, highly stable for production, and effective high-density volume services
    Pros and Cons
    • "I have found all the features useful in NetApp FAS Series."
    • "We are not able to connect to the support of NetApp from Sudan. We have to go through many agents for support, which makes it difficult."

    What is our primary use case?

    I use NetApp FAS Series for servers. I have a lot of virtual servers connected through it using a Brocade switch.

    What is most valuable?

    I have found all the features useful in NetApp FAS Series.

    For how long have I used the solution?

    I have been using NetApp FAS Series for approximately eight years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    NetApp FAS Series is stable in production storage and for the high-density volume services.

    What do I think about the scalability of the solution?

    NetApp FAS Series is scalable.

    We have approximately 500 users that use this solution in my organization.

    We use NetApp FAS Series extensively in our organization and plan to upgrade it for SSD to be faster. We are running our production server on this storage and we use it every second of the day.

    How are customer service and support?

    We are not able to connect to the support of NetApp from Sudan. We have to go through many agents for support, which makes it difficult.

    Which solution did I use previously and why did I switch?

    We previously used NAS storage and it was not stable.

    How was the initial setup?

    NetApp FAS Series is very expensive for us here in Sudan because we cannot purchase it from the vendor directly.

    What about the implementation team?

    We have three or four people that do maintenance and support of NetApp FAS Series.

    What's my experience with pricing, setup cost, and licensing?

    It is a one-time license charge for NetApp FAS Series to run and we pay annually for upgrades and support.

    What other advice do I have?

    I rate NetApp FAS Series a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Caesar Malenga - PeerSpot reviewer
    Senior Systems Analyst - Infrastructure at a tech services company with 51-200 employees
    Real User
    Nov 10, 2021
    Scalable and reliable, but support could improve
    Pros and Cons
    • "The solution is stable."
    • "We're supposed to have used NetApp FAS Series for replication, but then one of the nodes failed, and then it's taken us some time to bring it up."

    What is our primary use case?

    I am using NetApp FAS Series for file backups.

    What needs improvement?

    We're supposed to have used NetApp FAS Series for replication, but then one of the nodes failed, and then it's taken us some time to bring it up.

    The management console and disc partitioning could improve.

    For how long have I used the solution?

    I have used NetApp FAS Series within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    I would rate the stability of the NetApp FAS Series an eight out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable. We have not done much scaling but we know it can.

    How are customer service and support?

    The support for NetApp FAS Series has not been great.

    How was the initial setup?

    The whole installation wasn't done right from the start. I think that's where the problem started.

    What's my experience with pricing, setup cost, and licensing?

    We are on a perpetual license.

    What other advice do I have?

    I would recommend 

    I rate NetApp FAS Series a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer906021 - PeerSpot reviewer
    CEO at a tech services company with 11-50 employees
    Real User
    Oct 15, 2021
    Helps to store files and for VSI and VDI
    Pros and Cons
    • "The solution is easy to use."
    • "NetApp FAS Series could improve by being more secure."

    What is our primary use case?

    I use NetApp FAS Series to store files and for VSI and VDI.

    What is most valuable?

    The solution is easy to use.

    What needs improvement?

    NetApp FAS Series could improve by being more secure.

    For how long have I used the solution?

    I have been using NetApp FAS Series for many years.

    What do I think about the stability of the solution?

    I have found NetApp FAS Series to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 30 people in my organization using this solution.

    How are customer service and support?

    The technical support was satisfactory.

    How was the initial setup?

    The installation can be difficult but it depends on who is installing it.

    What about the implementation team?

    We use a technical team to do the implementation.

    What's my experience with pricing, setup cost, and licensing?

    NetApp FAS Series could be less expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate NetApp FAS Series a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Service manager at a tech services company with 201-500 employees
    Reseller
    Oct 13, 2021
    It can be used both SAN and NAS at the same time, is stable and scalable
    Pros and Cons
    • "Can use both SAN and NAS at the same time."
    • "For long term partnership in Myanmar, the local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware."

    What is our primary use case?

    Our company is based in Myanmar. I'm formerly a system engineer and we are a NetApp service provider company as well.

    What is most valuable?

    This is a good product. I like that the NetApp FAS Series can use both SAN and NAS at the same time, and that's what most customers are looking for. Especially, the features like Metro Cluster and Snap mirror are also really good.

    What needs improvement?

    For long term partnership in Myanmar, The local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware.

    For how long have I used the solution?

    I've been using this solution for over three years. 

    What do I think about the stability of the solution?

    The product is stable. 

    What do I think about the scalability of the solution?

    The product is scalable.

    How are customer service and support?

    We have good support. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is relatively easy but we have a lot of experience with it.  

    What's my experience with pricing, setup cost, and licensing?

    Licensing costs are reasonable for our customers. We're generally dealing with enterprise-size organizations - mainly the banking and government sectors.

    What other advice do I have?

    I rate the solution eight out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.