We primarily use the solution for firewalling, site-to-site VPNs, and VPN management.
We largely needed a good firewall solution. We wanted to find a suitable firewall for our company size and what we're doing with it.
It's open-source and everything is available to me without having to pay subscription fees.
The support with NetGate probably is the most value I've seen from it. They've been really, really helpful. The open-source nature of pfSense, paired with the amount of support we receive, has been great.
The flexibility is great. It does everything I need it to do. The amount of open apps for it is extensive. I was able to help track some networking issues using the pfSense to scan the network.
It's significantly easier than expected to configure the solution and simple to handle add-ons.
pfSense can help prevent data loss. In our environment, things are fairly strict. However, it makes it easy to manage and configure the firewall and handle inter-VLAN routing and firewalls between them.
We do have access to a single pane of glass management. It's easy to review traffic, usage between VLANs, threat monitoring, and user connectivity. I'd have to monitor items separately without this single pane which would make monitoring difficult.
We do use pfSense Plus. It provides us with the features we need to minimize downtime. The updates and everything that comes with it have been great.
The visibility provided allows us to make data-driven decisions. The modules I have access to for network monitoring and management have been very helpful.
We've been able to optimize performance. With NetGate support, I've been able to utilize traffic shaping and performance optimizers.
I'd like to see it become more of a next-gen firewall or deep packet inspection, however, I'm very happy with the way it is as of now.
I've used the solution personally for about two years. My company has been using it for about eight years now.
The stability is very good.
We have two locations. I have yet to uncover any scalability limitations.
Support is quick to respond. For the amount we pay a year, the support has paid for itself. I'm very happy with the level of support we get.
I do have experience with Meraki and NetGate devices. I've used FortiGate devices in the past. The expense and support were not near the quality of pfSense.
The initial setup was easy to set up and straightforward to configure. It did take a moment to learn where each tool set was. However, after that, it's really good. I handled the deployment myself. I was able to implement it within 16 hours.
There isn't really any maintenance; it is pretty much set and forget. I do updates every three months or so and that's it.
90% of the setup was handled in-house; I referred to NetGate support for a few items along the way.
We do pay about $600 a year for NetGate support. pfSense is free, however, NetGate, that made the appliance, charges for a support package. I'm very happy with the quality of service that I get for the price.
We would have paid another $7,000/year for subscription fees if we went anywhere else.
I'd recommend the solution to others. I'd rate it ten out of ten.