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PeerSpot user
Director of IT at a hospitality company with 51-200 employees
Vendor
Nov 14, 2017
The ROI can be quickly realized for most organizations

What is most valuable?

  • Prism 
  • One-Click

How has it helped my organization?

Now, we can worry less about the technology and focus on other business value initiatives.

What needs improvement?

A fantastic product that could spend a bit more time in QA between releases.

For how long have I used the solution?

Five years.

Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

Compatibility issue with Nutanix and Zerto.

What do I think about the scalability of the solution?

None.

How are customer service and support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

We switched from a legacy 3-2-1 solution to HCI due to its ease of use and scalability.

How was the initial setup?

Very straightforward; no issues.

What about the implementation team?

We implemented through a vendor team, although the setup was so easy that we could have handled the process in-house.

What was our ROI?

We have realized a 3:1 ROI.

What's my experience with pricing, setup cost, and licensing?

The upfront cost can be higher than traditional solutions, but the ROI can be quickly realized for most organizations.

Which other solutions did I evaluate?

SimpliVity and Dell EqualLogic.

What other advice do I have?

A great product from a great company with world class support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user756093 - PeerSpot reviewer
IT Engineer
Vendor
Nov 5, 2017
It has helped our company aggregate most of our workloads into a centralized platform

What is most valuable?

Nutanix Prism.

How has it helped my organization?

Nutanix provides the best migration to cloud platform. It has helped our company aggregate most of our workloads into a centralized platform improving the efficiency for the IT team and infrastructure resources. Throughout the journey, Nutanix provides the best support that we have ever had, from solution providers and vendors, adding big value to our operations and support our SLAs with our customers.

What needs improvement?

We have achieved great stability and scalability with Nutanix. We are currently running Hyper-V in Nutanix. After setting it up, we are very happy with the provisioning of new VMs as we do not need to worry about space requirements.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Implementation was a breeze.

What do I think about the stability of the solution?

Initially, we had some issues with the deployment and it was resolved in future updates by the great technical support from Nutanix.

What do I think about the scalability of the solution?

We have not faced any issues with scalability. It is one of the best features.

How are customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

Initial setup was little bit troublesome, but we received very good technical support from Nutanix

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

It really is worth the price you spend.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
PeerSpot user
Infrastructure Architect at a manufacturing company with 5,001-10,000 employees
Real User
Nov 1, 2017
It has reduced hours wasted on troubleshooting failed updates

What is most valuable?

  • Single pane of glass view for all components.
  • Excellent after-sales support.
  • Easy updates and upgrades.

How has it helped my organization?

Reduced hours wasted on troubleshooting failed updates.

What needs improvement?

  • Uptime
  • HA
  • Redundancy
  • Disaster Recover (DR)

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

None, except when they sent an engineer who was still new.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None. It scales seemlessly. The hardest part is negotiating for the budget to do so.

How are customer service and technical support?

Customer Service:

The customer service is excellent.

Technical Support:

The technical support is excellent.

Which solution did I use previously and why did I switch?

3-tier infrastructure. We switched due to the complexities of multiple vendors with multiple points to blame.

How was the initial setup?

It was straightforward. We used their professional services to assist with the deployment.

What about the implementation team?

We used both an in-house team and a vendor team.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

The after-sales support is amazing and worth investing in.

Which other solutions did I evaluate?

None.

What other advice do I have?

We have used Nutanix for three years now and have scaled and upgraded four clusters in that time with no issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Engineer at a tech services company
Real User
Oct 23, 2017
Very easy to use and very reliable

Nutanix has helped us with a system that has high performance in a small footprint. It has been very easy to use and is very reliable. Using AHV looks good, and is a much cheaper alternative to VMware.

There were initially some setup complications with Nutanix on Dell hardware by not having Internet Protocol version 6 (IPv6) open locally on the network switches. The simple hour install was closer to a day, but the system has been solid since then.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user751839 - PeerSpot reviewer
IT Engineer at a tech company with 51-200 employees
Real User
Oct 18, 2017
​​Hyper-convergence makes the whole datacenter simpler

What is most valuable?

Hypervisor-agnostic: I can use a VMware or Hyper-V license, if I already have one. But if I use a similar solution as Nutanix Acropolis hypervisor (AHV) that comes embedded in a Nutanix solution, I can manage all my virtual environments with everything that I need without spend more money on licenses.

How has it helped my organization?

Hyper-convergence makes the whole datacenter simpler. I don’t need to manage servers, SAN, and storage as I used to, but instead, manage everything from one simple and complete dashboard. I can manage my resources to get any information I need to monitor and scale.

For how long have I used the solution?

For the past three years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Sometimes, I had to install it twice to place the solution. Errors in the middle of installation require you retry, then it goes well. Other than that, it is very simple and does not requires deep knowledge.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

We had very good technical support from Nutanix during the implementation and post implementation.

Which solution did I use previously and why did I switch?

I worked with Dell EMC VxRail, but this product is tied with VMware ESXi which requires expensive licenses. It is also a great solution if you have already those licenses. VxRail has a limit in scalability (64) in the 3.5 version.

What's my experience with pricing, setup cost, and licensing?

I know Nutanix and VxRail have similar prices and licenses. Nutanix is a go ahead if AHV is used as the hypervisor because it is already embedded in the price.

Which other solutions did I evaluate?

I have some customers who tried Cisco HyperFlex and HPE HC380 instead of VMware vSAN. None of these were so attractive as Nutanix when they compared hypervisor flexibility, scalability, and support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Systems Technical Specialist at a government
Vendor
Oct 18, 2017
We have been impressed with their level of service during any case we have had to open

What is most valuable?

  • Storage snapshots and replication
  • One-Click upgrades

How has it helped my organization?

I can now do upgrades during work hours with One-Click upgrades. I click an upgrade and walk away. I have never had an issue.

What needs improvement?

Lowering the replication window.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

Deployment was less than half a day for eight nodes.

What do I think about the stability of the solution?

Yes, there was a bug with the new Intel chipset, but working with support, they quickly were able to issue an updated BIOS. Even with this issue, we had no downtime

What do I think about the scalability of the solution?

None, scaling up is easy with Nutanix.

How are customer service and technical support?

Customer Service:

10 out of 10. We have been impressed with their level of service during any case we have had to open.

Technical Support:

10 out of 10. We have been impressed with their level of service during any case we have had to open.

Which solution did I use previously and why did I switch?

I have used UCS with NetApp in the past. Nutanix makes keeping things up-to-date much easier.

How was the initial setup?

It is very straightforward, two clusters in four hours.

What about the implementation team?

We used a vendor team. Even though it was their first deployment in production at the time, they were on point!

What's my experience with pricing, setup cost, and licensing?

Pricing is above average, but it is worth it.

Which other solutions did I evaluate?

IBM, UCS, and NetApp.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Development Engineer at a university
Vendor
Oct 18, 2017
It's hyper-converged. Storage, compute, and network are all in a single dashboard.

What is most valuable?

  • Overall performance of the platform
  • Scalability
  • Ease of implementation
  • Management GUI Prism

On storage side, these features are very useful:

  • Deduplication
  • Compression
  • Erasure coding
  • Snapshots
  • Asynchronous replication.

The One-Click upgrades are awesome and work well.

The standardized system check using NCC (Nutanix Cluster Check) performs over 150 checks to determine potential issues.

AFS and ABS are just great!!

How has it helped my organization?

Green datacenter: Significant reduction in time provisioning as well as daily administration and management activities.

Hyper-converged: Storage, compute, and network are all in a single dashboard.

What needs improvement?

  • More 10GB physical ports
  • CVM resource requirement/consumption

For how long have I used the solution?

Four years.

What was my experience with deployment of the solution?

Nutanix Professional Services personnel are awesome. They make deployment seem so easy.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

Scalability is very flexible as far as a compute or storage need is concerned.

How are customer service and technical support?

Customer Service:

Customer service personnel are very knowledgeable and work real hard to determine the root cause and provide a permanent solution, not a band aid approach.

Technical Support:

A nine out of a possible 10.

Which solution did I use previously and why did I switch?

I switched from my previous solution to Nutanix, because this is my first hyper-converged solution.

How was the initial setup?

Very straightforward.

What about the implementation team?

We implemented through Nutanix Professional Services.

What was our ROI?

ROI was seen as soon as we went live with the system. it has lower hardware maintenance costs and less power consumption,

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are definitely not cheap, but not bad either.

Which other solutions did I evaluate?

SimpliVity and FlashStack.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
System Administrator at a energy/utilities company with 501-1,000 employees
Real User
Oct 17, 2017
Being able to upgrade our entire cluster with the click of a button during business hours with zero downtime has made managing our infrastructure so easy
Pros and Cons
  • "Being able to upgrade our entire cluster with the click of a button during business hours with zero downtime has made managing our infrastructure so easy."
  • "Nutanix now supports four hypervisors but they are not all at feature parity."

How has it helped my organization?

Processes that used to take hours to complete have been drastically improved due to the nature of Nutanix. Data locality means things complete faster and our users now have more time to complete their work rather than having to wait for a certain job to finish before they can continue on.

What is most valuable?

  • One-Click upgrades
  • Software defined storage
  • The capacity savings

One click upgrades are an absolute godsend. Being able to upgrade our entire cluster with the click of a button during business hours with zero downtime has made managing our infrastructure so easy. Previously, we had to schedule downtime to perform upgrades on our infrastructure and that quickly becomes painful and time consuming.

Because the entire Nutanix system is contained in a VM, we don't have to reboot physical hosts to apply patches. It's just a restart of a guest VM and we're off. This also brings amazing space saving capabilities (given that it's software-defined) across the hot and cold tiers by way of compression, deduplication, and erasure coding.

What needs improvement?

Given all the amazing features, there is room for improvement around the support ability of different hypervisors. Sure, Nutanix now supports four hypervisors but they are not all at feature parity. If you want all the benefits of Nutanix, you need to be on AHV. For some businesses, that's just not an option. I find we miss out on some of the great features due to being on ESX.

What do I think about the stability of the solution?

No issues at all with stability.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

This is where my experience varies. Previously, I had deployed Nutanix with Dell hardware, and currently, I have deployed Nutanix on Nutanix hardware.

Customer support through Nutanix is excellent. Regardless of the level of priority, I usually hear back from Nutanix support in less than three hours from when I submit a support request.

With Dell kits, you have to call Dell support first who then liaise with Nutanix support. So, there is a bit of a breakdown and resolution that takes a little longer because you don't have direct access to Nutanix support.

Technical Support:

Again, my experience varies.

Nutanix support, amazing. I can't fault them. They know the product and can resolve your issues fast.

Dell support, not as great. Mainly because they aren't Nutanix employees. It's because of this that they aren't as knowledgeable and have to hand off to Nutanix support for more complex issues.

Which solution did I use previously and why did I switch?

In both organisations where I worked, which migrated to Nutanix, we were on traditional 3-tier architecture. We switched over to Nutanix for the ease of management, scalability, and performance gains. In both organisations, we were on aging hardware and it needed to be refreshed.

How was the initial setup?

It is very straightforward. The deployment process is extremely easy thanks to the 'foundation' process. A simple WebUI that guides you through the deployment process and imaging of your new nodes.

What about the implementation team?

Both implementations were done by me. With the ease of deployment, I didn't feel it necessary to engage a vendor.

What was our ROI?

I haven't calculated it yet.

What's my experience with pricing, setup cost, and licensing?

While cost may seem higher than your traditional 3-tier architecture, you need to look at the bigger picture. You're not just buying hardware here. You're buying a complete environment that not only is super-fast to deploy, it's amazingly easy to manage. I find that I'm spending less time managing my infrastructure and more time listening to the businesses needs and tailoring our infrastructure to their needs.

Which other solutions did I evaluate?

We looked at SimpliVity and VMware vSAN.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.