We are using Unified Storage for our hybrid cloud connectivity as well as virtual machine deployment and migrations. We use it to create different tiers where we store our important data, for our data classification policy. Apart from that, we are using it for our production SAP HANA platform. All our use cases are related to our field which is energy and utilities.
IT Operations at a engineering company with 5,001-10,000 employees
Single-vendor approach simplifies our storage operations and management
Pros and Cons
- "The most important point is the simplicity of the API integration. We can leverage the API integrations and connect our hybrid-cloud network environment with Nutanix's cloud storage."
- "I would like to see the integration of artificial intelligence and machine learning technologies. That could definitely be a major breakthrough in providing a unified, seamless experience for end-users. It could reduce costs as well as human effort."
What is our primary use case?
How has it helped my organization?
The solution has definitely improved things a lot for us. Earlier, we were using legacy infrastructure with a heterogeneous environment with storage platforms from different providers. We had to approach each vendor for every type of work. But after migrating to Nutanix Unified Storage, everything has been streamlined and simplified, through the single-vendor approach. We are able to accomplish whatever we want in terms of operations and migration.
And with the advanced features—the data protection, data tiering, et cetera—we have been able to get rid of data silos.
What is most valuable?
The features that are most important to us are related to integration with the cloud platforms like Azure and AWS, although it supports Google Cloud as well. But the most important point is the simplicity of the API integration. We can leverage the API integrations and connect our hybrid-cloud network environment with Nutanix's cloud storage.
We also use Nutanix Data Lens to boot our virtual machines and to create zoning.
In addition, we can manage and run the storage from any location. The solution gives us the capability to operate the complete unified platform from the cloud. We can create the logical chunks in the storage, and we can map the different types of pools to any resource, residing in any environment, irrespective of location.
And for managing unstructured data, like audio, video, and images, we create different types of tiering or pools in Unified Storage. On the basis of those pools, the data is classified and we use the classifications to connect the storage pools to their respective endpoints.
What needs improvement?
I would like to see the integration of artificial intelligence and machine learning technologies. That could definitely be a major breakthrough in providing a unified, seamless experience for end-users. It could reduce costs as well as human effort.
Buyer's Guide
Nutanix Unified Storage (NUS)
September 2025

Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Nutanix Unified Storage for about three and a half years.
What do I think about the stability of the solution?
The stability is perfect. We haven't faced any high-priority or critical issues where the storage platform has been degraded or users are facing difficulties. We are satisfied with the stability and code releases.
In terms of resiliency, with high availability and redundancy, Unified Storage works on a cluster model. With the help of this solution, everything has gone well.
What do I think about the scalability of the solution?
An important point is that this storage is scalable on demand. It's very elastic. We can add and remove clusters without any downtime. We haven't faced any challenges with the flexibility or scalability. We have completed seamless integrations with third-party tools, including monitoring tools.
We have it deployed across multiple locations and have more than 10,000 end-users.
How are customer service and support?
We get tremendous technical support from the Nutanix team, 24/7.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used traditional, legacy storage solutions provided by different vendors, including CommVault and Dell. There were problems because we worked with a very heterogeneous network. We were facing a lot of complexities in terms of compliance and defining processes because we had different types of storage devices in our environment.
We found that Nutanix Unified Storage has a complete and rich set of features that can support a cloud-native platform as well as all the workloads that we operate on different cloud platforms. In addition, it's a very cost-effective and stable solution and includes an extensive set of security features for data protection.
After moving to Unified Storage, we got rid of all those complexities. Everything is simplified. We have a single-vendor approach for all of our storage.
How was the initial setup?
I was involved in the full deployment, including migration, implementation, and operations. The initial deployment was a very straightforward process. We followed the complete life cycle approach suggested by the vendor. With that approach, all the phases went well.
Maintenance of the solution includes patching, checking the efficiency of storage, and checking alerts. These are part of the day-to-day operations. We have about 10 people involved in the maintenance.
What about the implementation team?
We worked directly with the vendor.
What was our ROI?
We have seen return on investment over the last three years and we are quite satisfied with it.
The solution has reduced our operational, capital, and licensing costs. It has also reduced the human effort and our headcount in managing the operations compared to our old storage models.
What's my experience with pricing, setup cost, and licensing?
Nutanix's pricing is definitely much better when compared to other storage providers. That was one of the main reasons we switched to this platform.
To anyone who is concerned about the price, I would say that Nutanix is very robust, stable, and unified, with a complete set of advanced features. If you look at the features, Nutanix has the upper hand when compared to other vendors.
The licensing model is very easy with Unified Storage and our operational cost has been reduced drastically.
Which other solutions did I evaluate?
We evaluated another product from a similar vendor whose storage platforms we were already using. The main differences were the cost, simplicity, ease of management, and having a single pane of glass dashboard for each module. The seamless integration and simplified licensing model were also important.
Nutanix also provides very robust security. The encryption is perfect. The data is fully encrypted with an advanced set of encryption keys and policies. We are very satisfied with the encryption and data protection provided by the solution.
What other advice do I have?
My advice to organizations that are planning to migrate to a unified storage solution is to go with Nutanix Unified Storage as this is the most trusted and stable platform I have ever seen.
We haven't had any challenges using the solution. There have been no problems with the implementation, integration, or in terms of operations. That is also true for operational support, technical support, patch management, and license management.
We are also using Nutanix clusters for our traditional workloads and Prism Element and Prism Central. We are using them because they are a part of hyper-converged technologies and save us a lot of costs. These clusters have unified storage, network, and compute, providing an integrated platform that simplifies management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Section Manager for Platform Team at Washington Suburban Sanitary Commission
Removed siloes from our organization’s storage and the life cycle manager help to consolidate different vendors
Pros and Cons
- "The life cycle managers of the PCMs are very impressive, and I like them. They make our lives easy when managing patches and security updates when they come in. A life cycle manager helps to consolidate different vendors."
- "Security is an area for improvement. When there are vulnerabilities, there needs to be a faster approval process. The solution needs to automatically target the vulnerabilities and not waste too much time."
What is our primary use case?
We run our VMs on Nutanix Unified Storage. We were trying to reduce the data center footprint and shrink the bandwidths on the number of storage units that we were using. We also wanted to avoid having to deal with different vendors when there is an issue. We have a 700 TB environment.
We use Varonis for ransomware protection. It's very expensive, but it does a very good job. Varonis monitors file pattern changes and maintains well-known dictionary sets.
What is most valuable?
The life cycle managers of the PCMs are very impressive, and I like them. They make our lives easy when managing patches and security updates when they come in. A life cycle manager helps to consolidate different vendors.
Also, because the management is simplified, I can depend on one or two people. We are able to reduce contractors and FTEs. We used to be a team of more than ten people, and now we are a team of six. As such, we are able to save about $400,000 a year.
We have to run mandatory disaster recovery processes every year. It's very important that Nutanix Unified Storage is able to manage and run our storage from any location.
Nutanix Unified Storage removed siloes from our organization’s storage.
What needs improvement?
Security is an area for improvement. When there are vulnerabilities, there needs to be a faster approval process. The solution needs to automatically target the vulnerabilities and not waste too much time.
For how long have I used the solution?
We have been Nutanix customers for two years.
What do I think about the stability of the solution?
NUS's stability is very good.
How are customer service and support?
Nutanix's technical support is good. They go the extra mile to help us out with health checks as well. Therefore, I would give them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
NUS's initial setup was straightforward.
What about the implementation team?
Our partner, CAS Severn, helped us with the initial deployment process.
What was our ROI?
I believe that we have seen an ROI.
What other advice do I have?
I would recommend trying Nutanix Unified Storage. I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Unified Storage (NUS)
September 2025

Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Cloud System Engineer at a consultancy with 1-10 employees
Is flexible, resilient, and protects against threats
Pros and Cons
- "The most valuable feature is the unified dashboard, as it allows us to easily observe everything from a single location."
- "The GUI is not user-friendly for new users and has room for improvement."
What is our primary use case?
Nutanix Unified Storage is our primary storage solution for file sharing. Our users can access files based on the assigned policies.
We implemented Nutanix Unified Storage because we were seeking a low-maintenance solution.
How has it helped my organization?
Nutanix Unified Storage is a flexible product.
Nutanix Unified Storage is resilient, allowing for adaptability.
Nutanix Data Lens is a sophisticated feature that contributes to the enhancement of our security posture.
We can easily identify and protect against unknown threats with Nutanix Unified Storage.
We have reduced the manual work and maintenance required for our storage with Nutanix, while also increasing performance.
It empowers administrators to manage and run storage from any location.
What is most valuable?
The most valuable feature is the unified dashboard, as it allows us to easily observe everything from a single location.
What needs improvement?
The GUI is not user-friendly for new users and has room for improvement.
Nutanix Unified Storage could benefit from additional safeguards to enhance security and prevent data leaks.
For how long have I used the solution?
I have been using Nutanix Unified Storage for one year.
What do I think about the stability of the solution?
I would rate the stability of Nutanix Unified Storage ten out of ten.
What do I think about the scalability of the solution?
Nutanix Unified Storage is scalable and there is no downtime involved in scaling the solution.
How are customer service and support?
The technical support staff has consistently provided efficient and helpful assistance to us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before adopting Nutanix, we used traditional file server storage solutions. However, with over a million files, we lacked any analytics capabilities.
How was the initial setup?
The initial deployment was straightforward and took around two months to complete. Our team of four worked with a team of three from Nutanix for the deployment.
What's my experience with pricing, setup cost, and licensing?
The cost of Nutanix Unified Storage can be prohibitive for some small and medium-sized businesses, making it challenging for them to adopt the product.
What other advice do I have?
I rate Nutanix Unified Storage an eight out of ten.
When evaluating security features, Nutanix Unified Storage stands out among comparable software-defined storage options.
We have around 60 users and the solution is deployed in multiple regions.
Maintenance is required for uploads and updates.
I highly recommend Nutanix Unified Storage due to its robust security and low maintenance requirements.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Systems Administration Manager at Elsewedy Technology
I like the ability to manage all my file servers from a single platform
Pros and Cons
- "Nutanix's analytics provide better insights into all of our files."
- "The interface could be improved."
What is our primary use case?
We use Nutanix Unified Storage for file storage and analytics. We use Nutanix as an additional server. Before implementing it, we didn't have insight into our files. We have two Nutanix clusters. One is at our primary location, and we also have an off-site disaster recovery cluster. My company has about a thousand users on the main site.
How has it helped my organization?
Nutanix's analytics provide better insights into all of our files.
What is most valuable?
The most valuable feature is Nutanix's file analytics. I like the ability to manage all my file servers from a single platform. I can see which owners have access to files and track changes.
What needs improvement?
The interface could be improved.
For how long have I used the solution?
We have used Nutanix Unified Storage for about seven months.
What do I think about the stability of the solution?
Nutanix is stable.
What do I think about the scalability of the solution?
The scalability is excellent. We can scale up and out. Nutanix can expand to meet any demand. We can increase the VMs, CPU, and memory as needed.
How are customer service and support?
I rate Nutanix support 10 out of 10. It's excellent. We contact them when we have problems, and they always resolve the issue quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before implementing Nutanix, we used a traditional file server storage solution. We adopted Nutanix because we have more than a million files and we didn't have any insights or analytics. We didn't know who deleted or moved files. We couldn't see who had permission to access a file. Nutanix is integrated with our Active Directory.
How was the initial setup?
The setup is straightforward, and it only took about 15 minutes to deploy Nutanix to our file server. We had help from a reseller and rely on the vendor for maintenance.
What was our ROI?
We haven't seen an ROI so far, but I believe we'll start to see a return after three years.
What's my experience with pricing, setup cost, and licensing?
Nutanix is cost-effective because we don't need to upgrade our infrastructure. It's cheaper than the alternatives.
What other advice do I have?
I rate Nutanix Unified Storage 10 out of 10. The file server analytics are great.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Support Supervisor at a local government with 201-500 employees
Requires less oversight, expands easily, and has a single pane of glass
Pros and Cons
- "The integration with Prism Central makes it a lot easier to manage, so we just have a single pane of glass location that we can go to. We do not have a separate admin console or anything that we have to use."
- "While they are good and they do work, some of the snapshotting and tiering features are not as simple to set up as they could be."
What is our primary use case?
We are using the files component of it. We are using it for our network file servers, as well as for some encrypted storage.
By implementing this solution, we wanted to get away from legacy storage solutions like NetApp. We wanted to find a way to make the most use of our Nutanix environment and the storage that we had purchased for the whole HCI implementation.
How has it helped my organization?
There is much less oversight of the storage than we had before. We were able to take storage administration away from our backup administrator. We were able to free him up to do other tasks, and the storage fell under sys admins who were able to keep an eye on it from day to day without having to spend too much time or man-hours. It gave us a lot of time back within our department.
It certainly fits our needs in terms of flexibility. It is easily expandable. As long as you have existing storage in your environment, you can license as much of that as you need for the files. The nice thing about it is that you can split up your licenses between multiple clusters. That is what we did with our production in the DR site. We set up a protection domain on our DR site and split the storage fifty-fifty so that we could have a backup of all of our files on our DR site, which was very easy to set up.
Its resiliency is good in terms of the protection domains and the ability to replicate to another cluster that took care of our BCDR needs. Also, because it is built on the Nutanix ECI platform, it is as resilient as Nutanix is, so a single drive failure or something like that is not going to affect the storage array. With the way files are implemented as VMs, if a host goes down and you have a cluster of three VMs, you know that you will always have one that is up and available. As long as you are not riding right on the edge of your storage resiliency limit, you can lose a node without batting an eye.
It is a good solution if you need to unify your organization’s block, file, and object storage. If you have multiple different storage platforms or you require different formatting of your storage arrays, you can get everything on just one platform. You can manage it all in one location. That makes it much simpler to manage.
It rolls everything into one management platform or one pane of glass. You can either have the storage managed by your sys admins or virtualization admins. You can move away from having a dedicated storage admin, or if you still need a storage admin, you can assign them rights to the storage management very easily. It gives them a simple interface to use. It just makes it much easier to tear down silos and consolidate management tasks. If not the roles, you can at least consolidate the location where that management is done, even if you still require multiple people in the department to manage it.
What is most valuable?
The integration with Prism Central makes it a lot easier to manage, so we just have a single pane of glass location that we can go to. We do not have a separate admin console or anything that we have to use.
It also replicates a lot of the features that NetApp had in terms of tiered storage and snapshots but at a much cheaper price.
What needs improvement?
While they are good and they do work, some of the snapshotting and tiering features are not as simple to set up as they could be. However, it has improved from when we first rolled it out about three years ago. In the newest release, they have improved the management of it a lot. I have not configured new storage, so they may have made that process easier and I do not know. The management aspect of it has improved a lot just over the few years that we have had it but the initial configuration of the snapshots and the tiering can still be a little bit difficult.
In terms of the integration of Unified Storage with Prism, the funny thing is that they have now split it out for some reason. We used to be able to manage files within Prism directly, but now they give a link to launch a files console, which then launches as a separate web page. It is not the biggest deal in the world, but it seems odd that they would take something that was integrated and now break it out. I have also questioned them on why they would do that. In the meantime, we still access it from the Prism console. We only need to open a new browser tab, so it is not that it changed that much. It just has a dedicated tab now, but it seems like an odd thing for them to do. I am not quite sure why they did it.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It has been rock solid for as long as we have run it. Other than the hardware issues on the platform that needed to be resolved, there has only been one time when we had any software-related issues, and it did not even affect the storage. It was just an alert for which we had to call their support to resolve. We never had downtime on the storage since we started using it.
What do I think about the scalability of the solution?
We have not scaled it as much, but in terms of the existing hardware that you have and buying the licenses, you can license it up to the maximum of your storage. Literally, you get a file from support and you install it. You can add that storage to your pool immediately. We have set up multiple storage pools, and those are very simple to configure and manage. If we bought more storage and added more nodes, we could keep expanding it. That ties more into the Nutanix platform in terms of their ability to add more nodes, but it is easy to scale.
Everyone is using the files that are on there. There are about 200 people in our entire organization.
How are customer service and support?
Their tech support is good. They answer quickly. They have a good response time. They met our SLAs. They were able to resolve our problems quickly. One time, it was a hardware-related issue, so we had the replacement parts sent out the next day per our support agreement. I have no complaints about support. I would rate them a nine out of ten. I never rate anything a ten because there can always be some improvements, but they are pretty close to a ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have had a few different storage solutions over the years. We used NetApp, and then we also had a product from Apache called HCP. Hitachi Unified Storage was there, but those were all separate storage arrays that were dedicated for a task, whereas Nutanix is integrated with the entire compute environment.
The Hitachi we had did have a NetApp head, so we were using the same management interface for that. There are certain things that it still does at a more enterprise level. You can get more granularity in NetApp in terms of tweaking things to a very finite degree, but if you are a mid-tier organization or a small business, Nutanix would simplify things. It makes it much easier to run or get a lot of those enterprise-level improvements.
How was the initial setup?
We are using it on-prem. I know they have some integrations with AWS, S3 buckets, and things like that, but we do not use them currently.
I was involved in the deployment for Nutanix but not for NetApp, so I cannot compare it with the NetApp implementation. Nutanix was very simple to set up other than some complexity with the tiering and snapshot configuration. We got a license from them, and we installed it on the application or on Prism and deployed the VMs. Pretty much everything configured itself. We did not have to do a whole lot. Once we put in the parameters we required, it took over and did everything else itself.
What about the implementation team?
It was all done in-house. Two people were involved in it.
In terms of maintenance, we have three admins who have the ability to manage it on any given day, but nobody really needs to look at it all that much unless there is an error or something like that or there is some configuration change. So, we only need one admin working on it on a day-to-day basis.
What was our ROI?
I do not deal with the financials, but I know we have paid a lot less for Nutanix Unified Storage than we did for NetApp. It has saved man-hours in terms of management. That alone would provide enough return on investment. We can use those man-hours for other projects. It helps with better time management.
What's my experience with pricing, setup cost, and licensing?
It is very good. It is much more competitive than a dedicated storage platform.
To someone who is researching Nutanix Unified Storage as an SDS solution for their organization but is concerned about the cost, I would say that if they are looking for just a storage solution, I do not know if I would look at Nutanix solely for that. However, if you already have an HCI platform or you are looking for an HCI platform, and you already have or are looking for virtualization in your environment, then it is a no-brainer to add Unified Storage to Nutanix as a part of that environment. I went to them solely as a storage vendor.
Which other solutions did I evaluate?
We looked at some of the other vendors such as Nimble and Pure, as well as getting another NetApp, but the cost ratio of what they wanted for what we needed was just too high. Nutanix definitely came in at a good price point for us.
The security offered with Nutanix Unified Storage is good. We use encryption there. It is very easy to set up. The key management is very simple. We are only using software encryption, and I do not know if Nutanix offers hardware-based encryption on their hardware or not. I know that the other vendors, such as NetApp and Pure, do have those options, but hardware encryption is much more expensive. Even if Nutanix offers it, I am sure it would be a lot more expensive than the software. Software encryption is often as difficult to set up as hardware encryption, but Nutanix makes that very simple.
What other advice do I have?
I believe they provide one terabyte of Unified Storage free with any license. I would advise testing out your free terabytes in your environment, and if you like it, you can go for it. That is what we did. We evaluated it first using the terabyte of space that we got for free. Once we added our licenses, we just kept going with what we were testing and expanded out the storage to max out our license. So, try it out for yourself. You already have access to it if you have got Nutanix.
In terms of managing your unstructured data, such as audio and video, Nutanix Unified Storage does have some features to organize by file types. We do have one folder with MP3 and video files, which is separate from everything else, but because of the way we organize it, the Nutanix part of it did not come into play too much.
I would rate Nutanix Unified Storage a nine out of ten. It has been pretty much as perfect as we can ask for.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Head of Infrastructure at CLM Software
Offers excellent scalability, live migration, and built-in threat detection
What is our primary use case?
I work with Nutanix Unified Storage (NUS) for many cases. Nutanix Unified Storage (NUS) can meet any storage need that a company has, such as traditional block storage for NFS or virtualization. It can deliver a file solution for different kinds of needs of a company, and even objects for backup, for logs, for data lakes, for image repositories. It's a very popular solution in Brazil for medical companies that need to store diagnostic images for a very long time. It can handle any kind of data usage, even for containers and Kubernetes. It's a very flexible and scalable solution.
What is most valuable?
The performance of Nutanix Unified Storage (NUS) for high throughput and low latency requirements is the main point. When we work with centralized storage, traditional storage, we have a limit to the throughput that we can achieve with the size of the controllers. With Nutanix Unified Storage (NUS), we can scale this out and have as many controllers as we need and scale this live on production with no need to stop, no need for data migration. With large amounts of files, this is game-changing.
The main feature of the solution is the live migration that we have and the scalability from both a virtual perspective and the hardware perspective. Since last year, we have had a migration tool for migrating files from a traditional file system or an NAS solution. We migrate the file system with all the permissions and the SMB profiles. We migrate the file system as a copy and paste from a Windows or a NAS solution to Nutanix Unified Storage (NUS).
My impression of the cybersecurity features of Nutanix Unified Storage (NUS) for dealing with unstructured data and ransomware threats is that it operates with the same approach as its main storage solution. Nutanix Unified Storage (NUS) is security-first. It's already built into the system, and new features are developed every month. We can have a solution for micro-segmentation in this solution. We can include our unified storage in a VPC and have isolation or micro-segmentation from those who can access the solution and deliver even more security features to avoid data extrapolation and unauthorized data copying. We have the DataLens solution, which helps us identify threats such as ransomware and rogue behaviors that users might have. It's a very complete solution.
What needs improvement?
To improve Nutanix Unified Storage (NUS), cost is always an issue for every company, especially when we talk about large amounts of data. This is more a cultural market issue than the price of the solution. The value that the solution delivers is very high. For companies that use data as an asset, for a data lake, for analytics, the return on the investment is almost instant. This is a mentality question that the market has to learn to use. Data Lens is not for a backup repository. It's for a data lake and production data that will be used as an asset.
For how long have I used the solution?
I have extensive experience with Nutanix Unified Storage (NUS) since its launch. Before, the product had other names. The solution for files was called Nutanix Files, then Nutanix Objects. About three years ago, the product was changed to Nutanix Unified Storage (NUS).
How are customer service and support?
I would rate the support for Nutanix Unified Storage (NUS) as very good. I needed it just one time, and the support worked wonders with the case that we had.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Nutanix Unified Storage (NUS) is very straightforward. It's the delivery of a virtual appliance just as with the Prism Central and anything within the Nutanix portfolio. The setup is very simple.
What other advice do I have?
I am familiar with the Data Lens: High Cost feature of Nutanix Unified Storage. It has a price barrier. It's not for everyone. It's costly, but it's very powerful. This is a step further than the traditional data analytics that is built-in with Nutanix Unified Storage (NUS). Data Lens takes it to the next level. We have deeper insights and deeper management of the profiles of data use. For companies where data is a resource and asset, Data Lens is a must-have product.
I would rate Nutanix Unified Storage (NUS) a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 26, 2025
Flag as inappropriateOwner, Chief Operating Officer at Ashkelon academic college
Best customer service and the ability to do everything from one point
Pros and Cons
- "It is unified. This is the best thing that Nutanix gave to the world. You can do everything from one point."
- "I would like Nutanix to provide a solution for virtual disks. This is the main problem for which we want a solution."
What is our primary use case?
I do not use it myself. My technicians use it for their work. They look at the portal every day. It is open on their desktops all day.
How has it helped my organization?
We have time savings and scalability.
What is most valuable?
It is unified. This is the best thing that Nutanix gave to the world. You can do everything from one point.
It is very easy to use, and we also get the best customer service from Nutanix.
What needs improvement?
It is a good solution, but every solution can be better. I would like Nutanix to provide a solution for virtual disks. This is the main problem for which we want a solution.
For how long have I used the solution?
I have been using Nutanix for six or seven years.
How are customer service and support?
Their customer support is great. They provide the best support and service. Nutanix is the best in this aspect.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I hope that it will stay the way it is. We have seen the changes in VMware and what happened to them. I have heard that Nutanix will raise the prices, but I hope that they will not do that.
Which other solutions did I evaluate?
When we did the PoC about seven years ago, we found Nutanix infrastructure better for us. It helps us with Kubernetes.
What other advice do I have?
I would rate Nutanix Unified Storage a ten out of ten. We are very satisfied with all the solutions that Nutanix provides us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Owner at a computer software company with 201-500 employees
Provides data locality and it's very easy to deploy and use
Pros and Cons
- "The interface is quite simple. It is very good. It is easy to configure. It also has a powerful CLI."
- "Its interface is very simplistic. It is a good thing for people because of the ease of use, but at times, I find it too simplistic. It is hard to find advanced options. They should eventually expand it and provide additional drop-down lists or menus with advanced feature sets."
What is our primary use case?
I am not using it currently. I tested a few things a while ago. This is something that we will probably adopt mid-term.
I am not a storage guy. I am a Nutanix guy. I got a question from my boss about what Nutanix can offer, especially for the Nutanix environment. There is a limitation that Nutanix is not able to use any other storage solution or external storage solution. It is NFS inside the VM. We wanted some block storage, so I started to experiment with the Nutanix solution.
How has it helped my organization?
There is ease of use. We use other third-party solutions in our environment for storage. The challenge that we have is that we do not have enough people. If someone is going on a vacation, I have to take care of a few things in this area, such as configuring new NFS storage, and trust me, some of the other vendors are very complicated. It is hard to deal with simple things, whereas the solution from Nutanix is simple and intuitive. If I show it to a colleague just once, he will be able to do things easily. It is very good.
I could not test it much for resilience, but overall, we never had any issues with the Nutanix products that we use. We never had data loss or any data-related issues. The performance is also very good. Even though my testing was not deep enough, I am confident it is a great solution. It is a very easy one.
Nutanix Unified Storage is great for helping manage and run storage from any location.
What is most valuable?
I like that we can have Nutanix clusters for VMs and files. That means we have data locality when we use the NFS storage somewhere else. When you use an external vendor, you do not have the data locality.
The interface is quite simple. It is very good. It is easy to configure. It also has a powerful CLI. In the few hours that I was playing with it, I did not explore the power of it, but I noticed that CLI has potential. Because of its simplicity, the interface can lack some options, but I am pretty sure that any lack of features in the UI can be compensated by the CLI.
What needs improvement?
Its interface is very simplistic. It is a good thing for people because of the ease of use, but at times, I find it too simplistic. It is hard to find advanced options. They should eventually expand it and provide additional drop-down lists or menus with advanced feature sets. They should expand it with some additional menus and options so that we can do more. Currently, Nutanix is too simple, whereas, with other vendors, you get lost among all the buttons and menus. Nutanix is doing all that simply, but if you keep it too simple, you miss the options to do things through the UI.
The routing of their support cases could be better.
For how long have I used the solution?
I had a test cluster for two weeks, and I was logging in from time to time. It was more of experimenting than testing. I had my test cluster, and I played around for a few hours.
It was a great experience to use it for files for two weeks.
What do I think about the stability of the solution?
I can rate it a ten out of ten for stability, but I need to fully test it to provide real feedback.
What do I think about the scalability of the solution?
I did not test it in a big environment, but looking at how Nutanix works, I would say it is scalable. You just add more nodes and storage to expand, and this is familiar with the concept. I am confident in its scalability.
We are a company with about 700 people. We had two people testing it. It was me and my colleague, but he barely tested it.
How are customer service and support?
I have mixed sentiments. If my case reaches the right person, it goes well. It is not about the people. It is about the way the case is routed. We are based in Europe. Usually during the day, our case lands in Asia or EMEA. The India team works till One o'clock our time. If I raise a case an hour before their shift ends, it still goes to them. That is not okay. They are going home. Why assign the case to them? These kinds of things bother us.
I would rate their support a seven out of ten because I know that the others are very bad. As compared to other companies, Nutanix is still doing better. Otherwise, I would have rated it a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Its deployment is simple. It took a few days because I was installing it for the first time, so I had to read more, but the second time, I will be able to deploy it maximum in a day.
What other advice do I have?
Nutanix Unified Storage consolidates block, file, and object storage. It is a great idea. I like it, but I am a bit reluctant to put everything into the same cluster. If you have virtualization and storage with all its features, such as block, file, and object, in one cluster, I am not sure what the impact will be in case of any kind of failure. For me, it would be too much. It is nice to have it all, but I am wary of putting too many things in one box.
I would recommend Nutanix Unified Storage. I am also in discussion with my manager to start using it.
I would rate Nutanix Unified Storage a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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Updated: September 2025
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