I do not use it myself. My technicians use it for their work. They look at the portal every day. It is open on their desktops all day.
Owner, Chief Operating Officer at Ashkelon academic college
Best customer service and the ability to do everything from one point
Pros and Cons
- "It is unified. This is the best thing that Nutanix gave to the world. You can do everything from one point."
- "I would like Nutanix to provide a solution for virtual disks. This is the main problem for which we want a solution."
What is our primary use case?
How has it helped my organization?
We have time savings and scalability.
What is most valuable?
It is unified. This is the best thing that Nutanix gave to the world. You can do everything from one point.
It is very easy to use, and we also get the best customer service from Nutanix.
What needs improvement?
It is a good solution, but every solution can be better. I would like Nutanix to provide a solution for virtual disks. This is the main problem for which we want a solution.
Buyer's Guide
Nutanix Unified Storage (NUS)
August 2025

Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Nutanix for six or seven years.
How are customer service and support?
Their customer support is great. They provide the best support and service. Nutanix is the best in this aspect.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I hope that it will stay the way it is. We have seen the changes in VMware and what happened to them. I have heard that Nutanix will raise the prices, but I hope that they will not do that.
Which other solutions did I evaluate?
When we did the PoC about seven years ago, we found Nutanix infrastructure better for us. It helps us with Kubernetes.
What other advice do I have?
I would rate Nutanix Unified Storage a ten out of ten. We are very satisfied with all the solutions that Nutanix provides us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Product Owner at a computer software company with 201-500 employees
Provides data locality and it's very easy to deploy and use
Pros and Cons
- "The interface is quite simple. It is very good. It is easy to configure. It also has a powerful CLI."
- "Its interface is very simplistic. It is a good thing for people because of the ease of use, but at times, I find it too simplistic. It is hard to find advanced options. They should eventually expand it and provide additional drop-down lists or menus with advanced feature sets."
What is our primary use case?
I am not using it currently. I tested a few things a while ago. This is something that we will probably adopt mid-term.
I am not a storage guy. I am a Nutanix guy. I got a question from my boss about what Nutanix can offer, especially for the Nutanix environment. There is a limitation that Nutanix is not able to use any other storage solution or external storage solution. It is NFS inside the VM. We wanted some block storage, so I started to experiment with the Nutanix solution.
How has it helped my organization?
There is ease of use. We use other third-party solutions in our environment for storage. The challenge that we have is that we do not have enough people. If someone is going on a vacation, I have to take care of a few things in this area, such as configuring new NFS storage, and trust me, some of the other vendors are very complicated. It is hard to deal with simple things, whereas the solution from Nutanix is simple and intuitive. If I show it to a colleague just once, he will be able to do things easily. It is very good.
I could not test it much for resilience, but overall, we never had any issues with the Nutanix products that we use. We never had data loss or any data-related issues. The performance is also very good. Even though my testing was not deep enough, I am confident it is a great solution. It is a very easy one.
Nutanix Unified Storage is great for helping manage and run storage from any location.
What is most valuable?
I like that we can have Nutanix clusters for VMs and files. That means we have data locality when we use the NFS storage somewhere else. When you use an external vendor, you do not have the data locality.
The interface is quite simple. It is very good. It is easy to configure. It also has a powerful CLI. In the few hours that I was playing with it, I did not explore the power of it, but I noticed that CLI has potential. Because of its simplicity, the interface can lack some options, but I am pretty sure that any lack of features in the UI can be compensated by the CLI.
What needs improvement?
Its interface is very simplistic. It is a good thing for people because of the ease of use, but at times, I find it too simplistic. It is hard to find advanced options. They should eventually expand it and provide additional drop-down lists or menus with advanced feature sets. They should expand it with some additional menus and options so that we can do more. Currently, Nutanix is too simple, whereas, with other vendors, you get lost among all the buttons and menus. Nutanix is doing all that simply, but if you keep it too simple, you miss the options to do things through the UI.
The routing of their support cases could be better.
For how long have I used the solution?
I had a test cluster for two weeks, and I was logging in from time to time. It was more of experimenting than testing. I had my test cluster, and I played around for a few hours.
It was a great experience to use it for files for two weeks.
What do I think about the stability of the solution?
I can rate it a ten out of ten for stability, but I need to fully test it to provide real feedback.
What do I think about the scalability of the solution?
I did not test it in a big environment, but looking at how Nutanix works, I would say it is scalable. You just add more nodes and storage to expand, and this is familiar with the concept. I am confident in its scalability.
We are a company with about 700 people. We had two people testing it. It was me and my colleague, but he barely tested it.
How are customer service and support?
I have mixed sentiments. If my case reaches the right person, it goes well. It is not about the people. It is about the way the case is routed. We are based in Europe. Usually during the day, our case lands in Asia or EMEA. The India team works till One o'clock our time. If I raise a case an hour before their shift ends, it still goes to them. That is not okay. They are going home. Why assign the case to them? These kinds of things bother us.
I would rate their support a seven out of ten because I know that the others are very bad. As compared to other companies, Nutanix is still doing better. Otherwise, I would have rated it a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Its deployment is simple. It took a few days because I was installing it for the first time, so I had to read more, but the second time, I will be able to deploy it maximum in a day.
What other advice do I have?
Nutanix Unified Storage consolidates block, file, and object storage. It is a great idea. I like it, but I am a bit reluctant to put everything into the same cluster. If you have virtualization and storage with all its features, such as block, file, and object, in one cluster, I am not sure what the impact will be in case of any kind of failure. For me, it would be too much. It is nice to have it all, but I am wary of putting too many things in one box.
I would recommend Nutanix Unified Storage. I am also in discussion with my manager to start using it.
I would rate Nutanix Unified Storage a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Nutanix Unified Storage (NUS)
August 2025

Learn what your peers think about Nutanix Unified Storage (NUS). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Infrastructure engineering at a financial services firm with 201-500 employees
Provides high availability and synchronization, but pricing could be cheaper
Pros and Cons
- "The most valuable features of the solution are high availability and synchronization to another location."
- "There are still some gaps in the solution's synchronization that could be improved."
What is our primary use case?
We use the solution to replace the Microsoft file server. The solution ensures that the Microsoft file server is reachable and you always have your infrastructure in place. With Nutanix Unified Storage, you can synchronize the other locations.
How has it helped my organization?
Nutanix Unified Storage is quite easy to manage and back up everything.
What is most valuable?
The most valuable features of the solution are high availability and synchronization to another location. Just in case it goes down, then you always have your data. Nutanix Unified Storage is easy to implement, and the way the architecture is built is very good.
The solution has already improved a lot. The first time we used it, we ran into boundaries. Since then, the solution has become more mature.
The throughput or latency of Nutanix Unified Storage for data-intensive workloads is one of the better things we see. It's like expanding storage and two times doing nothing. If you have to do that in other systems, it takes more work and care. The storage in Nutanix is better organized and more flexible.
We have used the demo version of Nutanix Data Lens, which is okay from what we saw. Our organization is considering using Data Lens because it gives insights into what's happening with our data, which is interesting.
We have several security measures in place that are very important for our organization.
What needs improvement?
There are still some gaps in the solution's synchronization that could be improved.
For how long have I used the solution?
I have been using Nutanix Unified Storage for two years and three months.
What do I think about the stability of the solution?
Nutanix Unified Storage has been a stable solution in the past.
What do I think about the scalability of the solution?
Nutanix Unified Storage is a scalable solution.
How are customer service and support?
The solution's technical support was horrible in the past. We addressed it to Nutanix, and they took it seriously, created an action plan, and adapted it. Afterward, the support improved, and now we have a direct channel to them. The engineers are also good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used the Microsoft file server. We switched to Nutanix Unified Storage because the business had a requirement for heavy availability. That was one of the biggest reasons we wanted a different solution, as it was not easy with Microsoft.
How was the initial setup?
The solution’s initial setup was not easy.
What about the implementation team?
We implemented the solution through an in-house team. We found errors in the guide provided by Nutanix, so the information that went out to us was wrong. We found the issue, experimented, and found a solution. Nutanix wasn't aware of the issue and rewrote its manual. Each time we went back to Nutanix, we found out what was wrong and correctly deployed the solution the second time.
What was our ROI?
The biggest return on investment with the solution is high availability because it costs a lot of money if the tool goes down.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be cheaper.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Nutanix Guru at Tielen Consultancy
Provides better performance and requires less maintenance
Pros and Cons
- "The most valuable feature of Nutanix Unified Storage is SMB file sharing."
- "The analytics part of Nutanix Unified Storage is too big and should be made smaller and less resource-hungry."
What is our primary use case?
I'm using the solution for profile storage, home drive, Citrix VDI implementations, and containerization.
How has it helped my organization?
Nutanix Unified Storage is adding features for easy migration of files to Microsoft Azure. That's helping us to get old data out of the data center somewhere in cheap storage. That's helping us quite a lot. The solution provides highly available file servers.
What is most valuable?
The most valuable feature of Nutanix Unified Storage is SMB file sharing. We use that feature for our use cases, including the home drive.
What needs improvement?
The analytics part of Nutanix Unified Storage is too big and should be made smaller and less resource-hungry. I don't use the solution's object storage because I find that part too complex.
For how long have I used the solution?
I have been using Nutanix Unified Storage for four years.
What do I think about the stability of the solution?
The solution provides good stability.
What do I think about the scalability of the solution?
Nutanix Unified Storage's scalability is similar to other products. If we need more resources or capacity, you can easily scale out to have more performance.
How are customer service and support?
There's no better support than the one provided by Nutanix. I had one issue. The customer wanted to switch their data centers. We moved the old cluster to the new data center, which worked fine. However, switching back to the original one didn't work. We contacted the support team, but they couldn't help us.
One of the engineers of the NUS team came remotely into the cluster and fixed the issue after spending 13 to 14 hours straight on it. If the support team cannot help us, they will ensure that someone from their company will assist us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Windows file servers or NFS file storage. We switched to Nutanix Unified Storage because it gives us better performance and requires less maintenance work. Implementation is easy, and it comes with Nutanix's lifecycle management. To upgrade the tool, we do our life cycle management in a couple of clicks.
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
We implemented the solution through a consultant.
What was our ROI?
If a company has five system administrators, the solution can reduce the number of system administrators because the product is very easy. The solution provides a return on investment by lowering costs on the company's system administrators.
What other advice do I have?
I don't see any issues with the solution's latency for data analytics.
Implementing Nutanix Unified Storage has not reduced the number of storage nodes. The solution's implementation removes the legacy file servers we're using. It doesn't matter if we have Nutanix Unified Storage or traditional file servers.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant and partner
Virtualization systems Engineer at Freelance Consultant
Stable, scalable, and has high availability and ability to scale out with many VMs
Pros and Cons
- "What I found most valuable in Nutanix Files Storage is its high availability and ability to scale out with many VMs."
- "Managing other storage infrastructure on Nutanix Files Storage is an area for improvement. In particular, I want to add other forms of storage from different vendors not currently in Nutanix Files Storage, to the file server, for better management."
What is our primary use case?
We use Nutanix Files Storage for sharing and storing critical data with different divisions and for various services within the company.
What is most valuable?
What I found most valuable in Nutanix Files Storage is its high availability and ability to scale out with many VMs.
What needs improvement?
Nutanix Files Storage lacks a user access auditing feature, and that's the feature I want to be added to the solution.
Managing other storage infrastructure on Nutanix Files Storage is an area for improvement. In particular, I want to add other forms of storage from different vendors not currently in Nutanix Files Storage, to the file server, for better management.
For how long have I used the solution?
I've been using Nutanix Files Storage for four years.
What do I think about the stability of the solution?
Nutanix Files Storage is stable, so I'm rating it as ten.
What do I think about the scalability of the solution?
Nutanix Files Storage is very scalable. In terms of scalability, it's a ten.
How are customer service and support?
The support for Nutanix Files Storage is excellent. When I open a case, mainly when it's critical, I get a direct response at a maximum of four hours. The Nutanix technical support team always has a solution. My company has opened many cases with Nutanix, and it always gets a solution for each case.
As the technical support for Nutanix Files Storage is very good, I'm giving it a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It was easy for me to set up Nutanix Files Storage. I didn't experience any difficulty with the initial setup, so setup-wise, it's a nine out of ten.
Deploying Nutanix Files Storage took a few minutes. It's a process of adding a new file server, selecting the number of VMs, and taking care of the local storage, DNS, and the network.
What about the implementation team?
I implemented Nutanix Files Storage. I am NCSC-certified. I am a consultant, so I could implement the solution without help from the vendor.
What's my experience with pricing, setup cost, and licensing?
As an engineer, I don't have information on the pricing for Nutanix Files Storage. A different team handles that part.
What other advice do I have?
I've recently updated Nutanix Files Storage, so I'm using the latest version.
I didn't experience any problems updating or maintaining Nutanix Files Storage whenever there's a new version. My company updates and upgrades immediately.
I recommend Nutanix Files Storage to others because it's easy to install and has high availability. It's one of the most useful solutions.
My rating for Nutanix Files Storage is nine out of ten.
My company is a Nutanix customer.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Manager Cloud and DCO at a healthcare company with 10,001+ employees
Easy to scale; has a self-service feature, so users can work independently without relying much on the IT team
Pros and Cons
- "What I like most about Nutanix Files Storage is the way it makes copies of the data. The solution also has high availability, which is excellent. Another valuable feature of Nutanix Files Storage is self-service, so users won't have to depend on the IT team much."
- "What's missing in Nutanix Files Storage is the support for multiple intranets or VLANs on the same file from different networks and network devices."
What is our primary use case?
We store a lot of our R&D-related files in Nutanix Files Storage.
What is most valuable?
What I like most about Nutanix Files Storage is the way it makes copies of the data. The solution also has high availability, which is excellent.
Another valuable feature of Nutanix Files Storage is self-service, so users won't have to depend on the IT team much. Users can independently work with the solution.
What needs improvement?
What's missing in Nutanix Files Storage is the support for multiple intranets or VLANs on the same file from different networks and network devices. That feature doesn't exist today, so the Nutanix product team is working on it, as requested by my company.
There's a limitation with using multiple VLANs on the same file. Right now, it's coming from two different network switches, and the product doesn't support it because it expects all VLANs to go to the same physical switch. This isn't tolerable in my company's LAN environment, so Nutanix Files Storage needs this product enhancement or feature.
For how long have I used the solution?
I've been using Nutanix Files Storage for over two years.
What do I think about the stability of the solution?
I didn't experience any outage since Nutanix Files Storage was implemented, so stability-wise, it's going well. I'm rating its stability as nine out of ten.
What do I think about the scalability of the solution?
Nutanix Files Storage is easy to scale out. My company had grown, so it expanded the cluster; scalability-wise, the solution is a nine out of ten.
How are customer service and support?
I contacted Nutanix Files Storage technical support about the product enhancement, and the team was proactive and knowledgeable.
I'd rate support as seven out of ten because there was no solution to my issue, though the team took it as a product enhancement request.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before using Nutanix Files Storage, my company used the traditional NetApp-based vFiler solution. There was no self-service feature in NetApp, so you have to always depend on a storage administrator to set things up, versus Nutanix which was certainly easy to set up, configure, and use.
Scaling vFiler was challenging, so you always had extra capacity compared to Nutanix Files Storage.
How was the initial setup?
Nutanix Files Storage is straightforward to set up, so I'm rating it, setup-wise, as nine out of ten.
Deploying Nutanix Files Storage took weeks, but my company had to transfer a lot of data from the legacy system, which took time. Overall, the project went well.
What about the implementation team?
We implemented Nutanix Files Storage through a system integrator, Wipro.
What's my experience with pricing, setup cost, and licensing?
I find Nutanix Files Storage competitively priced, even its feature set. Its price is seven out of ten.
What other advice do I have?
I would advise people new to Nutanix Files Storage to see how often data is being utilized and decide on a storage strategy based on that. If you only need simple file sharing that requires less access, then you have other solutions that can leverage the public cloud, so you won't have to worry about capacity issues. However, if you're focused on latency and performance, then Nutanix Files Storage would be a great fit. The product is self-explanatory and straightforward, so there's nothing to worry about.
Around one thousand people use Nutanix Files Storage within my company.
The solution is heavily used daily.
My rating for Nutanix Files Storage is eight out of ten.
My company is a Nutanix customer and not a partner.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Arsium
Stable and good tool
Pros and Cons
- "My opinion is that this solution has very good stability."
- "Customer service is more difficult to call and they do not responding as much as, for example, DataCore. It's not the same level of satisfaction compared to DataCore. Responses could be faster."
What is our primary use case?
My use case is quite complicated because in our society we need to know how to integrate Nutanix products and we need to understand how to integrate technical products. Nutanix is a bit more challenging to use, start, administrate, and deploy, but overall a very stable solution and quite a good tool.
All of my clients are secret clients for military use or industrial use and, in all cases, we are on-premises.
What needs improvement?
There is room for improvement in the solution's customer service.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
My opinion is that this solution has very good stability. Maybe it's better than, for example, DataCore, because there are more servers. So you can move your data easily to a different server. When it comes to moving data, it's better than DataCore.
What do I think about the scalability of the solution?
When it comes to scalability, it's not as easy as, for example, DataCore, but it's scalable. When you have a lot of storage to add, it's pretty good. When you have small storage to add, it's more complicated than DataCore.
How are customer service and support?
Customer service is more difficult to call and they do not responding as much as, for example, DataCore. It's not the same level of satisfaction compared to DataCore. Responses could be faster.
I would rate their customer service a seven, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The license is paid on a yearly basis and they're quite expensive.
I would rate their pricing plan an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What other advice do I have?
I would recommend Nutanix for people that can manage their computing infrastructure. Because when you have Nutanix, you need some expertise in computing science, because it's not very easy to use and administrate.
We only have about three clients on Nutanix.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Pre-Sales Specialist at a tech services company with 1,001-5,000 employees
The capacity is very good; they use fewer nodes than before
Pros and Cons
- "The capacity is very good. They use fewer nodes than before. Each node is isolated with the CPU with the performance. It is a cluster node but works separately, so the performance will be tripled."
What is our primary use case?
Our customer is in a POC for NUS for three nodes. They're using it as a backup target for Commvault. They have 120 TBs. This is what makes NUS very special. You can use it as a storage for backup or for any production storage. You can also use it for file sharing. These were our customer's needs and instead of giving them multiple products, we recommended NUS.
They will use it on Airgap with Commvault.
How has it helped my organization?
Nutanix was fast and good. They have Commvault as a backup target, you can scale it as much as you want. You can add disks. Later on, you can reuse it as a production environment. So the customer was very happy with that. With Commvault, the restore and backup operations are really good.
What is most valuable?
You can also separate the networks. You can use it for production from the same appliances and another network for the DMZ. It's better than buying two storage systems or two backup targets for each one.
The capacity is very good. They use fewer nodes than before. Each node is isolated with the CPU with the performance. It is a cluster node but works separately, so the performance will be tripled.
What needs improvement?
We haven't gotten any bad feedback.
For how long have I used the solution?
I have been using NUS for three to four months.
What do I think about the stability of the solution?
It's very good, it's very stable. The high availability feature works so that even if one node is down, you still can survive.
What do I think about the scalability of the solution?
Scalability is based on the nodes. You can scale as much as you want.
How are customer service and support?
The support team is amazing. Our customer had one failure where it was not powering on at all. I opened the case and within two weeks, they replaced it with a new one. The customer is very happy with the help. They are wonderful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My client was using Data Domain by Dell. Nutanix has better pricing, features, and cloud, and they're agnostic to any hardware.
How was the initial setup?
The POC was very good. The implementation went smoothly. The customer still has a Dell environment so we gave him NUS to POC.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good. Compared to Dell and VMware, it's very good. VMware cost has doubled.
What other advice do I have?
I don't use it for AI purposes. I use it as a backup and storage system. The performance is for a backup. It's much better than compared to other appliances.
I would rate it a nine out of ten. Everything has been okay until now. The integrations are very good. Nutanix works well with Commvault. The customer is now finishing their POC.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Champion Partner

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