Our clients use this solution to achieve better database performance. It allows the system to run quicker and to be more responsive.
Senior Field Solutions Architect at a tech services company with 501-1,000 employees
Improves database performance, integrates well with other products, and has good technical support
Pros and Cons
- "They have well-documented best practices and the interface is good."
- "The escalation process with technical support could do with some improvement."
What is our primary use case?
What is most valuable?
The most valuable features are the performance and the integration with other products, such as Oracle.
They have well-documented best practices and the interface is good.
What needs improvement?
As you have to go through all of the steps of technical support, it takes longer to get to an escalated level. The escalation process with technical support could do with some improvement.
For how long have I used the solution?
I have been familiar with Nutanix Volumes for one year.
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Nutanix Unified Storage (NUS)
June 2025

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What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
It's somewhat scalable depending on the circumstances.
If you are trying to scale it to resolve an issue because of the original sizing, that can be a bit more complex. When everything is sized correctly and you are scaling it to add more capacity, then it's quite easy.
How are customer service and support?
For most of the issues, technical support is pretty good. For the more complex and ongoing escalated issues, it can be slow to resolve.
They are good but it can drag on a bit.
How was the initial setup?
The initial setup is quite easy.
Deployment usually takes less than a week. If you take into account testing phases and migration then it takes a few days.
What other advice do I have?
I am a solutions architect and I work for a reseller who implements products for customers. I do a lot of work in backup and recovery. I sell these solutions or I put together a solution architecture for each project.
Overall, it's a good product. The hyper-converged is good, as long as it is sized correctly to fit your workload. Most of the challenges I see with Nutanix are due to the wrong architecture. It needs to be correctly sized. If it is not properly sized then you get poor performance.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

System Engineer at a tech services company with 10,001+ employees
An interface that is simple to use and the redundancy is good
Pros and Cons
- "The most valuable features are the interface and support."
- "The implementation is a little bit complex and should be made easier."
What is our primary use case?
We have clustered our in-house environment and this includes our Nutanix Files server.
What is most valuable?
The most valuable features are the interface and support. It is very simple to use.
The redundancy is very good.
What needs improvement?
The storage could be improved.
The implementation is a little bit complex and should be made easier.
Better analysis capability of the files using the API would be helpful.
For how long have I used the solution?
We have been using Nutanix Files for six months.
What do I think about the scalability of the solution?
Nutanix Files is flexible in terms of being able to scale it. If you are scaling out then you have to expand your file server, but it is an easy process.
We have approximately 300 people who are using data on the Nutanix Files server.
How are customer service and technical support?
I am generally satisfied with the technical support. However, one thing that needs to be improved is that you have to go through the hardware vendor for support in some circumstances.
How was the initial setup?
The initial setup is a little bit complex. You need to set up your management server, and you also have to do some virtualization. Windows File Server is easier to configure, where you can set it up all at once.
What other advice do I have?
Overall, this is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: June 2025
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Buyer's Guide
Download our free Nutanix Unified Storage (NUS) Report and get advice and tips from experienced pros
sharing their opinions.
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