One Identity Password Manager Reviews

One Identity Password Manager is considered cost-effective with a perpetual licensing model, where costs are incurred upfront for user licenses without annual fees, except for optional SMS and OTP gateways. The pricing is average compared to other solutions, with technical support available at an additional cost. It is competitively priced, especially for enterprise buyers, as it includes all necessary features without requiring additional software purchases. Prices may vary depending on user numbers and specific customer needs.

• "Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."
• "The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years.In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."
• "It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."

One Identity Password Manager's service receives mixed feedback. They are described as responsive and experienced, with ratings ranging from four to five out of five, and some praising the quick response times. However, others find the service lacking, citing insufficient staff and response delays due to workload. Some resellers face customer complaints due to perceived inadequate support. Despite some technical satisfaction and a high experience, various gaps, especially during rebranding, need addressing.

Based on multiple perspectives, One Identity Password Manager is generally considered scalable. Users find it suitable for small, medium, and large enterprises, complementing its ease of use with features like load balancing. However, there are suggestions for enhancing large enterprise capabilities with additional features and improved documentation. It supports extensive user bases and manages numerous identities, yet some advocate for greater user interface customization to better suit developers and vendors.

One Identity Password Manager exhibits high stability. Users frequently describe it as stable with ratings often reaching eight or ten out of ten. There was an incident two years ago where an upgrade caused issues with new features, but it doesn't overshadow the overall reliability.