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One Identity Password Manager pros and cons

Vendor: One Identity
4.1 out of 5
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Pros & Cons summary

One Identity Password Manager offers an out-of-the-box OTP option with cloud-based generation, eliminating the need for SMS gateways. It integrates seamlessly with various systems and is highly customizable, supporting languages like Arabic. Despite its scalability and ease of installation, it lacks a self-service mobile update feature and stronger password storage security. Integration complexity, Windows Eleven compatibility, and management support under Quest need improvement to meet tech buyers' expectations.

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Prominent pros & cons

PROS

One Identity Password Manager offers an out-of-the-box OTP option, unlike other products.
With One Identity's cloud-based OTP generation, customers can choose their own SMS gateway or utilize One Identity's option without needing an SMS gateway.
It is compatible with various systems and supports integration for OTP, passwords, and other modules.
The platform supports a variety of languages, including Arabic, and offers extensive customization.
One Identity Password Manager is scalable, user-friendly, and facilitates efficient password resets.

CONS

One Identity Password Manager would benefit from a self-service option to update mobile numbers.
Integration with other technology is complex and requires more connectors or adapters.
Security improvements are needed regarding password storage.
There is a management gap resulting in poor support due to the transition from Dell to Quest.
Improvement in support team management and better compatibility with Windows Eleven is necessary.
 

One Identity Password Manager Pros review quotes

SameerPalav - PeerSpot reviewer
SameerPalav
Managing Director at Amal it
Aug 14, 2021
It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway.
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Samir Abu Tahoun - PeerSpot reviewer
Samir Abu Tahoun
Chief Executive Officer at SMT
Apr 27, 2022
One Identity Password Manager is a stable solution.
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DD
DmitryDurov
Architect/Identity Manager Implementation Consultant
Jul 19, 2022
It is extremely simple to integrate with various systems, including OTP, passwords, and so on because everything is based on our environment.
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Buyer's Guide
One Identity Password Manager
January 2026
Free Report: One Identity Password Manager Reviews and More
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reviewer1319712 - PeerSpot reviewer
reviewer1319712
Systems Engineer at a tech services company with 11-50 employees
Nov 9, 2022
What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic.
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AdrienHayot - PeerSpot reviewer
AdrienHayot
Director at Socapal
Jan 24, 2023
The solution is very customizable.
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SanjayKumar13 - PeerSpot reviewer
SanjayKumar13
Cyber security lead at a tech vendor with 10,001+ employees
Apr 19, 2023
It provides seamless integration with different types of password modules like temporary access passcode and MFA.
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Stefano Maffei - PeerSpot reviewer
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
Aug 10, 2023
It is an absolutely scalable solution...The product is easy to install.
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Yehuda Fabian - PeerSpot reviewer
Yehuda Fabian
System Administrator at a healthcare company with 501-1,000 employees
Nov 28, 2024
Password Manager is very effective at helping users reset their passwords.
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One Identity Password Manager Cons review quotes

SameerPalav - PeerSpot reviewer
SameerPalav
Managing Director at Amal it
Aug 14, 2021
If there is a self-service option to update the mobile number, it will be much more useful.
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Samir Abu Tahoun - PeerSpot reviewer
Samir Abu Tahoun
Chief Executive Officer at SMT
Apr 27, 2022
One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization.
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DD
DmitryDurov
Architect/Identity Manager Implementation Consultant
Jul 19, 2022
I would like it to be more secure in terms of password storage.
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Buyer's Guide
One Identity Password Manager
January 2026
Free Report: One Identity Password Manager Reviews and More
Learn what your peers think about One Identity Password Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
DOWNLOAD NOW
881,082 professionals have used our research since 2012.
reviewer1319712 - PeerSpot reviewer
reviewer1319712
Systems Engineer at a tech services company with 11-50 employees
Nov 9, 2022
An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell, and One Identity is under Quest. The management gap resulted in poor support, which needs improvement.
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AdrienHayot - PeerSpot reviewer
AdrienHayot
Director at Socapal
Jan 24, 2023
The software is complex on the backend, and there isn't enough documentation.
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SanjayKumar13 - PeerSpot reviewer
SanjayKumar13
Cyber security lead at a tech vendor with 10,001+ employees
Apr 19, 2023
The UI needs improvement to match any other standard password manager because it's not very intuitive right now.
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Stefano Maffei - PeerSpot reviewer
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
Aug 10, 2023
The improvement required is an increase in the number of people who manage the product's support team.
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Yehuda Fabian - PeerSpot reviewer
Yehuda Fabian
System Administrator at a healthcare company with 501-1,000 employees
Nov 28, 2024
There is a need for better Windows Eleven compatibility, especially for resetting passwords before login.
Read full review

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Product Categories

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Popular Comparisons

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