The ROI is clearly visible in terms of reduced support costs, improved efficiency, and better user productivity.
One Identity Password Manager reduces password-related tickets by 60% to 80%, saving hours of IT time. It features out-of-the-box OTP and a cloud-based solution for OTP generation. Users gain independence by resetting passwords anywhere, easing help desk reliance. Although initial setup is straightforward, integration complexity exists. Limited customization and Windows Eleven compatibility issues present challenges. Enhancements in integration and mobile number self-service could greatly improve usability.
