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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

OneLogin Customer Identity significantly improves organizational security.
It is cost-effective with fast setup and easy-to-use workflows.
Single sign-on with OneLogin simplifies logging in and saves 70 to 80% of time.
In a banking environment, OneLogin enhances cybersecurity by managing virtual machines, servers, and applications using single sign-on.
It improves operational efficiency, strengthens security, and enhances user experience.

CONS

OneLogin Customer Identity's mobile app needs improvements for easier use on the go, at home, or remotely.
Scalability is a concern as users have reported issues with the loading browser extension and session timeout.
Training is mandatory due to a necessary learning curve, and users would benefit from an option to skip if already familiar with the system.
Compared to CyberArk, OneLogin Customer Identity is viewed as less favorable, with reports from Ethiopian financial institutions preferring CyberArk Identity Access Management.
The initial setup and configuration process can be complex for new administrators, and more guided setup options would be beneficial.
 

OneLogin Customer Identity Pros review quotes

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
May 8, 2026
For OneLogin, if a customer is looking for a cost-effective solution with faster setup and excellent simple-to-use workflows, then they should go for OneLogin.
Nigus Machin Amare - PeerSpot reviewer
CTO at Malam Engineering PLC
Feb 17, 2026
The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process.
Daksh Yamal - PeerSpot reviewer
Senior Software Engineer at Infosys
Jan 17, 2026
In terms of specific numbers, before we had a very poor pool of security breaches and it was not easy to log into every application in my organization, as we manually logged into every application, however, when we got OneLogin, it really simplified how we log in by using just one password or going passwordless, and we have been able to save at least 70 to 80% of our time compared to our previous tool.
Learn what your peers think about OneLogin Customer Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
GA
Senior Lead Engineer at Lakeside Software
May 27, 2026
Our customers are very happy with OneLogin Customer Identity, which allows them to access multiple applications without needing to register every time.
DS
Network Security Engineer at Connecting Cyber Networks
Jun 2, 2026
Overall, it has helped us improve operational efficiency, strengthen security, and provide a better user experience for our team.
Menawe Collins - PeerSpot reviewer
Financial Analyst at Finastra
Feb 10, 2026
OneLogin Customer Identity has positively impacted our organization by significantly improving our security.
 

OneLogin Customer Identity Cons review quotes

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
May 8, 2026
In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout.
Nigus Machin Amare - PeerSpot reviewer
CTO at Malam Engineering PLC
Feb 17, 2026
Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management.
Daksh Yamal - PeerSpot reviewer
Senior Software Engineer at Infosys
Jan 17, 2026
Additionally, I noticed that training is a must. A training and learning curve is necessary for everyone to go through, and I would love the option to skip the training if the user already knows about the system.
Learn what your peers think about OneLogin Customer Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
GA
Senior Lead Engineer at Lakeside Software
May 27, 2026
The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development.
DS
Network Security Engineer at Connecting Cyber Networks
Jun 2, 2026
One area would be the initial setup and configuration process. While the platform is powerful, some of the advanced settings can be a bit complex for new administrators, and more guided setup options would be helpful.
Menawe Collins - PeerSpot reviewer
Financial Analyst at Finastra
Feb 10, 2026
OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely.