OPS/MVS Automation Intelligence Reviews

We use it to look for jobs that are running late in our scheduling system. 

It can save money. If something is late, there are lots of dollars lost.

To help monitor our scheduling system, in case there is something late. 

I have never seen it go down unless we brought it down with the system.

I have not used the technical support.

I was not involved.

It is an easy product to use and it is stable.

OPSLOG, message rules, ability to manipulate the msg autoflag, MSF, RDF Tables. The whole product is very valuable, but if I have to list some, those are a good start.

The product is so advanced in all ways that it's hard to pick a specific area. OPSLOG and MSF has saved us more than once when a system was unavailable via TSO, but we could see what was going on via our cross domain logs. This allowed us to correct the problem with an actual IPL of the system.

The ability to manipulate the autoflag has allowed us to setup the kind of message forwarding that is important to our end users.

All of the OPS/REXX built in functions are great. We've recently used OPSTATUS to give our operators extra info they needed about WTORS that wasn't available via system commands.

We initially installed OPS in 1989 when it still was part of Goal.

It is an extremely stable product.

We're a large shop with many requirements and scalability has never been an issue.

The technical support is top notch. They have always been right there for us whenever we were needed, including the offer to be available on weekends during a recent upgrade if needed.

Friendly, professional, knowledgeable. I rate OPS/MVS technical support amongst the best support in the world.

We had a home grown product before choosing OPS.

Our initial setup was not overly difficult, but support was sent out to help us with our initial install.

I'm not involved in pricing and licensing. I'm aware that OPS (as well as other CA products) are considered to be pricier than most. Having said that, you get what you pay for. If you want the features and reliability of Cadillac, then you have to be willing to pay for it.

We evaluated basically all available options, narrowed it down to CA, BMC and one other (now absorbed) company.

If you're at the point of implementation, take advantage of CA technical support and the local OPS online community. Both are extremely helpful and willing to give advice to help new people avoid potential problems.

The effectiveness and stability of the solution is something that we require and something that this solution delivers.

It’s a mature product that does what it’s supposed to do and does exactly what we bought it for.

I’m not aware of any complaints from my team; I hear nothing but good things. It was, however, a complex setup in the mainframe. Setup should be made much more straightforward.

After the initial setup, it's deployed without issue.

Today it handles everything very well. A while back, that wasn’t the case, but now it is and we are content with it.

It has adapted well to the mainframe, but we haven’t ported it to any other platform though.

Technical support is knowledgeable and responsive. Although they're not as proactive as I'd like them to be, it's has gotten better over the years. They seem to handle tickets only if it’s over a certain priority level, in which case they jump on it pretty quickly.

It was a complex setup in the mainframe environment. The product is feature rich, so you don’t know if you have it implemented correctly most of the time.

Make sure it’s the right product, get a strong proof of concept, and, importantly, get the right expertise.