The primary usage is we try to automate the system message, then transfer it to the command to automatically respond to the system requirement message.
Systems Programmer at a energy/utilities company with 5,001-10,000 employees
It reduces the number of repetitive motions required by a human to respond to the system
Pros and Cons
- "It reduces the number of repetitive motions required by a human to respond to the system."
- "The reason sometimes it is not stable, we do not have the expertise to write the script."
What is our primary use case?
How has it helped my organization?
To reduce the number of repetitive motions required by a human to respond to the system. This automation automatically replies, so the benefit is to reduce repetition of work.
What is most valuable?
To minimize the labor of responding to the required message. So, an automatic response is minimizing the labor work.
What do I think about the stability of the solution?
With stability, sometimes we do have problems with this product. I guess because a lot of times we have to write the script correctly, so finding the right person with the expertise on writing the script, or the automation, is the problem. So, that is the reason sometimes it is not stable, we do not have the expertise to write the script.
Buyer's Guide
OPS/MVS Automation Intelligence
May 2025

Learn what your peers think about OPS/MVS Automation Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
What do I think about the scalability of the solution?
So far, so good. We can combine all the CA products and work with this product together, so we pretty satisfied with that.
Which solution did I use previously and why did I switch?
Because sometimes the system has new messages. Every time we installed another new product, the message is different, so we would have to constantly upgrade, and follow up with the upgrade. That is how we knew that we needed this product.
How was the initial setup?
I was not a part of the initial setup.
What other advice do I have?
We really do need this product. We have the necessity now, because we have implemented for so long that we can't function without this product.
Implement and write the script correctly from the beginning. Make sure and plan out ahead. Plan the project five, six, or seven years ahead, instead of just installing, implementing, and starting. Plan ahead.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Lead Technology Architect Systems Programmer at a tech company with 10,001+ employees
Enables orderly startup and shutdown of z/OS and all components
Pros and Cons
- "Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
- "The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
What is our primary use case?
System/ops automation, SSM, OPSLOG, etc.
How has it helped my organization?
Orderly startup and shutdown of z/OS and all components.
What is most valuable?
- SSM - Provides for orderly startup and shutdown.
- OPSLOG - Enables filtering by message-id, and/or jobname(s).
- Rules - OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.
What needs improvement?
- The interfaces to USS, CA UIM could be better.
- CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Tech support is excellent.
Which solution did I use previously and why did I switch?
Migrated from AutoMate/MVS in the 1990s. We went with the best automation solution available.
How was the initial setup?
Initial setup was straightforward, used CA-supplied migration tools.
Which other solutions did I evaluate?
NetView, Candle products, ASG-Zack.
What other advice do I have?
It's easy to use.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
OPS/MVS Automation Intelligence
May 2025

Learn what your peers think about OPS/MVS Automation Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Lead z/OS Systems Programmer
OPS/REXX allows us almost unlimited flexibility in automating our system
Pros and Cons
- "OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
- "One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
- "Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
What is our primary use case?
We use it to automate our responses to messages, and to get early notification on potential problems. We also use it for orderly startups/shutdowns of the operating system and all started tasks.
How has it helped my organization?
We have eliminated human error in the startup of one of our most critical applications, thereby reducing the risk of unwanted downtime.
What is most valuable?
OPS/REXX, because it allows us almost unlimited flexibility in automating our system.
What needs improvement?
One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.
Also, performing a stop/restart of OPS/MVS could be a little smoother too. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Superb. Every time I have an issue, tech support answers promptly, and they always have solutions.
Which solution did I use previously and why did I switch?
We had been a user of AF/OPERATOR, and needed a replacement for it. We switched because of cost and because our implementation of AF/OPERATOR was substandard.
How was the initial setup?
The setup was straightforward. We received on-site assistance from CA, and they not only helped us set up the system properly, they also made sure to transfer the knowledge to us.
Which other solutions did I evaluate?
We have looked at BMC's AutoOPERATOR.
What other advice do I have?
Go for it. It's a superior product for automation.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Programmer 3 at Shelter insurance
Has given us the ability to track problems and create service tickets to resolve them.
What is most valuable?
I can use this solution to automate message traffic on the console.
How has it helped my organization?
With this tool, there is now less operator intervention and more of an automated, streamlined process. It's given us the ability to track problems and create service tickets to resolve them.
What needs improvement?
I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see.
What do I think about the stability of the solution?
The stability is great. It's very solid.
What do I think about the scalability of the solution?
The scalability is working very well for us so far.
How is customer service and technical support?
I have used technical support and they are great. They work the problem until we have a solution. So far, it's worked very well for us.
What other advice do I have?
When selecting a vendor, the most important thing is the ability to meet our needs. CA does a very good job of that. It's a very solid product. This tool is very good as far as doing what we need it to do.
I would recommend others to look at it and compare it to other products on the market. I think they'll find that OPS/MVS is a leader in the automation industry.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Mainframe System Sofware Support at a financial services firm with 5,001-10,000 employees
After implementing SSM, IPL time went from being manual commands to eight minutes via SSM.
What is most valuable?
- System State Manager (SSM) and the RDF, EPI, POI REXX functions and commands
- Global variables
- MSF
- OPSLOG
- Archive capabilities
How has it helped my organization?
After implementing SSM, we dropped our IPL time from 40 minutes via manual commands to eight minutes via SSM.
What needs improvement?
Use something other than CCI for external communications.
For how long have I used the solution?
I have been using it 20+ years.
What do I think about the stability of the solution?
I have not encountered any stability issues; very stable product.
What do I think about the scalability of the solution?
I have not encountered any scalability issues; very scalable.
How are customer service and technical support?
Technical support gets the highest rating; always knowledgeable and good response time.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was very straightforward.
Which other solutions did I evaluate?
Before choosing this product, I evaluated BMC Control products, IBM.
What other advice do I have?
Make sure to allocate enough space for the OPSLOG and for the global variables.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a financial services firm with 5,001-10,000 employees
System State Manager tools make starting and stopping a mainframe seamless
What is our primary use case?
Mainframe automation.
In terms of performance, it is the gold standard in mainframe automation.
What is most valuable?
I personally like its System State Manager tools. They make starting and stopping a mainframe pretty much seamless.
How has it helped my organization?
I've always had it, so I don't really know that I can say how it improves my organization. I don't have anything to compare it to.
What needs improvement?
I don't know of anything that is required to be added.
What do I think about the stability of the solution?
I've never had any issues with stability.
What do I think about the scalability of the solution?
It's scalable to the mainframe. No issues.
How is customer service and technical support?
Technical support is good. I work on several CA products, I generally find that they have a very good response time. And if they can't answer your question they always have levels above them that they can send the tickets off to.
What other advice do I have?
I would definitely get a demo and look at this product and compare it to what they're running. All of these vendors have conversion processes, so I'm sure they'd have to do the other stuff that I don't do, make the dollars work. If it works I'd do it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a healthcare company with 5,001-10,000 employees
Allows us to always meet our time critical requirements through automation
Pros and Cons
- "With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
- "If something breaks and it goes down when it's not supposed to, automation brings it right back up."
What is our primary use case?
My primary use case is the automation of all of tasks. I used the scheduling feature and also automation of various time-critical top functions and facilities.
How has it helped my organization?
It's made it so that with a lot of automation pieces we can bring this region up or take this region down, and it allows us to actually always meet our time critical requirements. If it's supposed to be up at 8am, it comes up at 8am.
What is most valuable?
It works, and as far as the scheduling piece, it is wonderfully well-written and I use it all the time.
If something breaks and it goes down when it's not supposed to, automation brings it right back up. So it's really used mainly for availability.
What needs improvement?
It more or less does everything we need for it to do.
What do I think about the stability of the solution?
Very stable.
What do I think about the scalability of the solution?
Scalability is really not an issue in the mainframe. It can handle anything we need it for to handle.
How is customer service and technical support?
They do a good job. I have SYSVIEW and I'll call CA more for SYSVIEW than I would for Ops.
How was the initial setup?
We actually had CA, one of their experts, come in and help us set it up. Now it seems simple, but I have to train folks on it and it's complex, but it does a lot for us. It's complex because it does everything.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
z/OS system Programmer at a tech services company with 1-10 employees
We can define complex commands, making training of new operators quicker
Pros and Cons
- "Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
- "Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
- "It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
What is our primary use case?
z/OS automation.
How has it helped my organization?
Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly.
Also, because we can define complex commands, the training of new operators is quicker. We can also put checks in place that will prevent user errors.
What is most valuable?
- Responding to various events in the system.
- Performing automatic IPL and shutdown.
- Verifying system status.
It makes our job, as operators, easier.
What needs improvement?
It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Excellent. It’s quick, responsive, and there is no problem with asking "how-to" questions.
Which solution did I use previously and why did I switch?
As the system became more complex, a solution was needed to make things simpler for operators and system programmers.
What's my experience with pricing, setup cost, and licensing?
I’m not involved with these aspects.
What other advice do I have?
Look at the samples. There is a lot of information there.
Also, this product has integration with CA-SYSVIEW, and they work great together.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide
Download our free OPS/MVS Automation Intelligence Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
BMC TrueSight Operations Management
IBM Tivoli NetCool OMNIbus
IBM Tivoli OMEGAMON
BMC MainView
SYSVIEW Performance Intelligence
BMC Automated Mainframe Intelligence
Buyer's Guide
Download our free OPS/MVS Automation Intelligence Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the difference between IT event correlation and aggregation?
- When evaluating Event Monitoring, what aspect do you think is the most important to look for?
- What questions should companies ask vendors when researching event monitoring solutions?
- What insider threat detection tool do you recommend to a company with a modest budget?
- Have you successfully migrated from a best-of-breed enterprise management/monitoring & automation/orchestration platform to the ServiceNow framework?
- Why is Event Monitoring important for companies?