BMC TrueSight Operations Management and OPS/MVS Automation Intelligence are solutions in IT operations management, each offering unique capabilities. BMC TrueSight is preferred for its comprehensive IT infrastructure management due to robust monitoring and predictive analytics, whereas OPS/MVS excels in mainframe environments with its specialized automation features.
Features: BMC TrueSight Operations Management offers wide support for monitoring diverse IT assets, rich event management capabilities, and extensive predictive analytics. OPS/MVS Automation Intelligence provides powerful automation through its System State Manager (SSM), remarkable flexibility with OPS/REXX, and robust scheduling and system restart functionalities.
Room for Improvement: BMC TrueSight could enhance its user interface for easier navigation and improve integration capabilities with non-BMC products. Additionally, simplifying its initial configuration process could benefit users. OPS/MVS should focus on expanding automation controls beyond batch processing and enhance cross-platform integration. Its reporting and documentation could also be more detailed.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management involves complex deployment for initial setup due to broad integrations, yet offers highly responsive general customer support. OPS/MVS Automation Intelligence generally integrates smoothly with mainframe systems, and features specialized customer support knowledgeable in mainframe operations.
Pricing and ROI: BMC TrueSight often requires a higher setup cost due to its extensive capabilities, delivering ROI through comprehensive features for streamlined IT management. OPS/MVS Automation Intelligence presents a more cost-effective solution for mainframe-intensive environments, achieving ROI through reduced manual operations and enhanced efficiency.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
