BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC Helix and Broadcom are both solutions in the Event Monitoring category. BMC Helix is ranked #8 with an average rating of 8.5, while Broadcom is ranked #10 with an average rating of 6.0. BMC Helix holds a 7.1% mindshare in EM, compared to Broadcom’s 4.0% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,880 Views
737 Comparison Views

86% willing to recommend

OPS/MVS Automation Intellig...

Read 28 OPS/MVS Automation Intelligence reviews

905 Views
525 Comparison Views

93% willing to recommend

BMC TrueSight

OPS/MVS Automation Intellig...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and OPS/MVS Automation Intelligence compete in IT management and automation. BMC TrueSight has a slight edge due to its comprehensive features, while OPS/MVS Automation Intelligence excels in automation.

Features: BMC TrueSight is equipped with predictive analytics and automated incident resolution, seamlessly integrating with various IT environments. OPS/MVS Automation Intelligence is renowned for its real-time monitoring, self-healing automation, and effective z/OS systems management.

Room for Improvement: BMC TrueSight could better streamline deployment processes, enhance ease of use for beginners, and reduce setup complexities. OPS/MVS Automation Intelligence may expand its integration capabilities, bolster reporting options, and enhance its interface for user-friendly operation.

Ease of Deployment and Customer Service: BMC TrueSight presents complex deployment that requires substantial organizational resources, while offering extensive support across diverse environments. OPS/MVS Automation Intelligence offers simplified deployment for mainframe systems and dedicated customer service, providing flexibility for specific settings.

Pricing and ROI: BMC TrueSight generally incurs higher initial costs, promising substantial ROI through its extensive features. OPS/MVS Automation Intelligence offers more affordable initial costs, with strong automation features contributing to efficient ROI, especially in complex mainframe environments.

To learn more, read our detailed BMC TrueSight vs. OPS/MVS Automation Intelligence Report (Updated: February 2026).

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th), AIOps (8th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

10th

Average Rating

9.2

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Mainframe Management (5th)

Mindshare comparison

As of February 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.1%, down from 11.2% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	7.1%
OPS/MVS Automation Intelligence	4.0%
Other	88.9%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Sakkamon Rapeepisarn

System Programmer at Krungsri

Automation has improved alerts and file handling but script-based setup still needs simplification

OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

"It is a stable solution."

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."

"I use the solution to monitor servers, databases, Windows, Linux, and web services."

"We can verify uptimes as another source of keeping devices in compliance."

More BMC TrueSight pros

"OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with."

"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."

"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."

"It is an easy product to use and it is stable."

"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."

"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."

"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."

"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."

More OPS/MVS Automation Intelligence pros

Cons

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"It would be better if the initial setup and deployment were more straightforward."

"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."

"Deployment requires lots of resources (servers). It has too many consoles."

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"The product must provide more AI capabilities."

"The pricing could be better."

More BMC TrueSight cons

"Some of the command sequences are too long."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"Scalability is zero. It cannot be scaled because of its age."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

"The reason sometimes it is not stable, we do not have the expertise to write the script."

"The GUI interface could be improved, but that is coming. They are working on that."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"Pricing is very high."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"The cost depends on the usage."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"Other products are more expensive than BMC TrueSight."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

Outsourcing Company

Government

Logistics Company

17%

Educational Organization

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	25

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

What needs improvement with OPS/MVS Automation Intelligence?

My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...

See all answers

What is your primary use case for OPS/MVS Automation Intelligence?

We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.

See all answers

What advice do you have for others considering OPS/MVS Automation Intelligence?

See all answers

Comparisons

Dynatrace vs BMC TrueSight

Compared 7% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 4% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 4% of the time

Centreon vs BMC TrueSight

Compared 4% of the time

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BMC AMI Ops vs OPS/MVS Automation Intelligence

Compared 17% of the time

IBM OMEGAMON vs OPS/MVS Automation Intelligence

Compared 14% of the time

SCOM vs OPS/MVS Automation Intelligence

Compared 10% of the time

CA Automation Point vs OPS/MVS Automation Intelligence

Compared 10% of the time

IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence

Compared 9% of the time

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Product Reports

Buyer's Guide

BMC TrueSight

February 2026

Download BMC TrueSight product report

Buyer's Guide

OPS/MVS Automation Intelligence

January 2026

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

February 2026

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