Oracle BPM Reviews

Oracle BPM has standard features.

Oracle BPM is hard to configure and requires some experience to use it. It is a complicated tool. The documentation could also be improved. It is hard to easily find configuration information or user manual on the internet.

We have used this solution for five years. We use a version that is compatible with our company. It is deployed on-premises.

The stability is good. 

I am unsure about scalability because we don't have much experience with it. We have two admins using the product in our company and about 250 users. We only needed two employees for deployment and maintenance.

I rate the technical support a four out of ten. It is hard to get technical support from Oracle. Generally, Oracle partners provide support.

Neutral

We used an IBM Solution and Camunda in the past. Camunda is the best, and they only use the community edition.

The initial setup was straightforward, and it took us one day to deploy. It can be deployed with an integrator. I rate the setup a six out of ten.

We have not seen an ROI yet. 

I rate the pricing of Oracle BPM an eight out of ten. It is easy and cheap, and we have a reasonable license.

I rate this solution a six out of ten. Regarding advice, anyone using Oracle BPM needs to have experienced employees.

I implement the solution and my colleagues use the solution for data lineage. Recently we’ve started using the solution for glossaries.

I find the data lineage features most valuable.

There are some difficulties in reading the data lineage because if you are using packages or something similar, you cannot deep dive in it. You have to maintain it manually.

I would like to see Oracle enhance the solution automatically reading from SQL. That would be great for function packages. That might be difficult, though.

I’ve used this solution for years.

I rate the product’s stability a ten out of ten.

I rate the solution’s scalability an eight out of ten. My client is an enterprise business.

Technical support always answers, but they take a long time or misunderstand the issue.

Neutral

I rate the solution’s initial setup a four out of ten since it’s quite difficult. The solution took a day to deploy.

We received the product packaged into the Oracle database solution.

If you are working with data and data flows and you have data or business glossaries, I highly recommend the solution. I rate the product an eight out of ten.

I work extensively with the public sector, which involves a lot of administrative processing. I have used Oracle BPM for processes like documentation processing for recognition, death and marriage registration, as well as for government pension fund registration. It supports core processes that require approval or service provision to citizens.

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more responsive to technological changes.

I have used Oracle BPM since 2012 up to the present.

Oracle BPM is very stable and is used to automate critical processes, which are often the core business operations of various organizations. It is essential that the solution remains stable for the customers who rely on it for key processes.

I would rate the scalability of Oracle BPM between eight and nine out of ten. It is quite scalable and can be applied to enterprise-level organizations effectively.

Technical support for Oracle BPM is very good. I have not had issues with the BPM component itself, though there have been minor issues with middleware components in the past.

Neutral

The initial setup of Oracle BPM is easy, especially for those familiar with BPM and related technologies. Customers with experience in areas like web flow find it easy to adapt quickly.

Oracle BPM provides a good return on investment. Most customers see benefits within six months to a year. Implementing a few critical processes first helps in reaping benefits sooner.

Based on my experience, I would definitely recommend Oracle BPM to others. 

I rate the overall solution nine out of ten.

We use this solution to offer a business process management platform with user-friendly self-service capabilities and powerful MIs.

This solution is a one-stop-shop platform for all business workflow needs, using our own middle-tier and front ends. OBPM is used only for the engine behind the platform.

We rolled out a business process management platform using this solution.

This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations.

The most valuable features of this solution are the robust workflow engine, service-oriented architecture, and BPM modeling capability.

The API interfaces could be more robust. Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption.

The product should be made available with all its current capabilities addressing known shortcomings on the cloud. 

I would like to see current out-of-the-box MIs enhanced, offering more interactive capability.

Introduce machine learning and AI capabilities.

Change the front end and the ability to offer forms for business users.

The licensing model is good.

We suggest the tool to our customers.

The solution provides extensive functionalities. It is very powerful. It provides advanced features like timeouts and splitting the workflow out of the box. Escalations and timeouts are critical features. The solution’s integration capabilities support our customers’ existing systems very well. The dashboard is very powerful. I rate the customization capabilities of the tool a nine out of ten.

The product must reduce its cost. It will help it compete with other open-source tools evolving in the market.

I have been working with the product for six or seven years.

The tool is stable.

I rate the tool’s scalability a nine out of ten.

We have 24/7 support for critical issues.

Positive

The person implementing the solution needs technical skills. Camunda is much easier to implement than Oracle. It doesn't need a developer. A configurator or an administrator can implement Camunda.

The only reason why I recommend Camunda over Oracle is because Camunda is open-source. However, Oracle’s performance is better than Camunda's.

Apart from the existing solutions, we also had the option to have our own custom workflow for development. We are partners. Overall, I rate the product a nine out of ten.

In version 11 our primary use case was for traditional BPM on business processes and in the latest version, we implemented case management files. We stopped using it around four months ago but when we did use it, we used it on a daily basis in production.

Our company is based around Oracle processes. It provides a lot of flexibility in its processes. 

I can't say something specific that is especially valuable about Oracle BPM. Overall, it is a very good platform. 

We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues. 

I would like for the design of the migration of process instances from one version to another to be more visual. It would be very helpful to have visual tools in order to design the equivalence of tasks and process payload between versions. Until now bpm database migration has been needed.

I would also like more UI flexibility, the ADF framework is too Oracle-specific. 

I have been using Oracle BPM for around four to five years.

It is stable. Normally, any issues we faced with stability had to do with version migration.

We had around 300 - 400 direct users using this solution. We required around five people to support the product. 

We haven't spoken to their technical support directly. 

We did not previously use a different solution. After Oracle BPM I used Camunda. Camunda has a different approach. Oracle is heavier in the sense of requirements but it's better for a complex organization in terms of integration to the environment.

I would rate it an eight out of ten. I would give it this rating because it's stable and it's well integrated with the Oracle platform but there is always room for improvement. 

We used this platform for some of the sales code related transactions we were doing, as well as to manage the process from the backend system to the front-end system. 

One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive. 

Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses. 

I used this solution for three years. 

This product is stable. 

Oracle BPM is scalable. 

In our organization, there are 200 users of this solution. 

I have contacted Oracle's technical support, and I didn't face any problems during the process. Their support is quite intuitive and customer-friendly. 

We were previously using Camunda BPM. 

This solution is easy to install. We have a dedicated team for installation and configuring these applications. We never face any issues, and if there are any version conflicts or anything, we can reach out to Oracle's support. Our complete team is comprised of 60 people, but our Oracle BPM team is 10-15 guys. They are a combination of developers and infrastructure support guys. 

We implemented this solution through an in-house team. 

The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM. 

I rate Oracle BPM a nine out of ten. I would definitely recommend Oracle BPM to others. 

We are system integrators and we are using this solution to build solutions for our clients. Our clients are enterprise companies.

We selected this product not only for the BPM but for the entire package. This includes the Utilities Stack, which has the BPM as part of it, the out-of-the-box implementations for utility business, and utility domains have a ready-made implementation.

We customized this implementation to provide the requirements, not making a complete solution from scratch for the utility company. This was the main reason we selected Oracle Utilities with Oracle BPM as part of it.

From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining.

Technical support could be better.

In the next release, I would like to see the growth of discovery and process mining features added. Also, the ability to be containerized, and to support the cloud-native deployments.

I have been familiar with this solution for approximately two to three years.

This solution is stable.

It is a scalable solution. I think that new versions of Oracle BPM that work in the cloud-native environment, but our version is not cloud-native. It's not a containerized environment.

Technical support is not the best, but it is okay.

Previously, we used webMethods BPM from Software AG. We used it for building solutions for a Telecom company and for managing their enterprise applications.  We used it for creating product applications for managing their enterprise requirements.

Its price is high and I would say that this solution is expensive.

I am interested in the open-source BPM with official support. When we need the BPM, we prefer to use this approach. 

We would use this open-source BPM based on budget and the scale and the number of transactions per second, we would decide if we need professional support or rely on community support.

I would rate this solution an eight out of ten.