Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.3. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.6% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,463 Views
1,171 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,095 Views
4,039 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Oracle BPM compete in the business process management space, offering distinct features and capabilities. Pega has a slight edge due to its low-code capabilities and unified architecture, which cater well to enterprise needs.

Features: Pega Platform stands out for its extensive low-code capabilities, allowing easy configuration of dynamic workflows and robust case management. It features no-code APIs that enhance development speed and flexibility. Fast prototyping and a unified architecture make it suitable for enterprise-level solutions. Oracle BPM offers strong integration tools ideal for databases and supports BPMN 2.0 standards for process modeling. Its service-oriented architecture and comprehensive reporting are robust for enterprise needs.

Room for Improvement: Pega could benefit from improved low-code features, enhanced AI capabilities, and better reporting performance. Its RPA tools and cloud presence need enhancement. Oracle BPM needs a lighter architecture, better user interface updates, and improved documentation. It also requires better integration capabilities and support for modern development methodologies like microservices.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options, including public cloud, private cloud, and on-premises setups, supporting both small and large enterprises. Its technical support is mixed, with some users praising responsiveness, while others note delays in complex issues. Oracle BPM primarily supports on-premises deployment but lacks flexibility in public cloud options. Its technical support is generally praised but challenging to navigate for systems needing frequent updates.

Pricing and ROI: Pega Platform is considered expensive, particularly in licensing, with pricing structures varying by user and case complexity. However, the ROI is high due to efficiency gains and enhanced customer satisfaction. Oracle BPM costs are high with a complex licensing structure causing costly upgrades. Still, its comprehensive feature set justifies the investment for those fully utilizing its capabilities. Despite high prices, the ROI for both is significant when features are fully leveraged.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SatyajitSethy

Architect at Netcracker

Provides a complete workflow from testing to production and can handle a million concurrent requests

The user interface is very good. Once you understand it, it's easy to define rules and do any configurations. It comes with an embedded WebLogic application server, which you have to deploy automatically. Once you run the given binary, it will automatically keep everything on the backend. You'll have to create an instant database, and maintain or manage it based on the rules engine. After that, your system is ready to test. The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production. Throughout the testing, everything was good. Many customers are interested in the rules engine. A lot of requests pass through BPM because it's integrated with a lot of other applications or sub-applications.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"The initial setup is straightforward."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"The solution provides extensive functionalities."

"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."

"We selected this solution not only for the BPM but for the entire package."

More Oracle BPM pros

"It's an end-to-end solution and a digital transformation tool."

"The case management functionality of this solution has been most valuable."

"It's not too expensive."

"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."

"We find the product to be scalable."

"Offers a unique environment where its entire architecture is very unified"

"The solution has very helpful technical support."

"getNext removes some of the managements overheads as well as inbuilt reporting."

More Pega Platform pros

Cons

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"Oracle BPM should allow integration with external, common APIs."

"The time it takes to get from deployment to production could be faster."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"The product must reduce its cost."

"Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better."

More Oracle BPM cons

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"The technical support is very low, rated at a one or two out of ten."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"Pega's technical support could be better."

"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

"The workflow automation can be slow, so there is room for improvement there."

"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."

More Pega Platform cons

Pricing and Cost Advice

"Oracle is good, but they're still expensive compared to other vendors."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"It's pried high, this solution is expensive."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"As with all Oracle products, the licensing over VMware is an issue."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is very expensive."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

More Oracle BPM pricing and cost advice

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"We mostly have a yearly license."

"The price could be lower."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"Licensing is expensive. You need to wisely select between per user and per case."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"Pega is expensive."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

16%

Government

Wireless Company

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

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Compared 27% of the time

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Compared 14% of the time

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Compared 10% of the time

ARIS BPA vs Oracle BPM

Compared 4% of the time

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ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Oracle BPM

May 2025

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Buyer's Guide

Pega Platform

May 2025

Download Pega Platform product report

Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

Free Report: Oracle BPM vs. Pega Platform

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