Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #4 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,499 Views
1,196 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Oracle BPM are prominent contenders in the Business Process Management category. Pega appears to have an edge due to its low-code environment which enhances rapid development and flexibility.

Features: Pega Platform is distinguished by its strong case management, ease of integration, and cloud services which allow for quick deployments while maintaining system integrity. Its low-code environment is favored for enabling rapid development and adaptability. Oracle BPM excels with its robust BPMN 2.0 standards, tight integration with Oracle's SOA platform, and comprehensive metrics reporting capabilities, offering a powerful solution for complex service and application integration.

Room for Improvement: Pega users face challenges with its complex licensing model and high costs, along with the need for better cloud presence and AI/ML enhancements. Some users find the customization requires more specialization, which conflicts with the low-code promise. Oracle BPM is criticized for its intricate tool structure and high cost, needing better support for containerization and cloud-native technologies.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options including public cloud, private cloud, and on-premises configurations, though this adds complexity. Customer service experiences vary; some users appreciate the support while others see room for improvement in response time. Oracle BPM, typically deployed on-premises, also provides hybrid cloud options. Its technical support, though knowledgeable, is sometimes perceived as slow, particularly with unique or complex issues.

Pricing and ROI: Both Pega Platform and Oracle BPM are regarded as expensive solutions. Pega's variety of licensing models fits large enterprises but may not be cost-effective for SMEs. Despite the high cost, Pega is noted for substantial ROI through enhanced efficiency and expedited development. Similarly, Oracle BPM’s comprehensive features and integration capabilities justify its premium price for some, though it might not align with all budgets. Both platforms deliver tangible ROI, reinforcing their value despite high pricing.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides extensive functionalities."

"It is quite scalable and can be applied to enterprise-level organizations effectively."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"The initial setup is straightforward."

"It is easy and cheap."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."

More Oracle BPM pros

"It is a stable solution...It is a scalable solution."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."

"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"The solution's case management is its most valuable aspect."

"They're pretty easy to create, and they're pretty easy to deploy."

"The most valuable features are case management and integration services."

More Pega Platform pros

Cons

"The solution needs to offer better integration with third-party systems."

"The time it takes to get from deployment to production could be faster."

"Overall, the engine and the UI both have to be made lighter."

"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"There is room for improvement in the pricing structure."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"You have to maintain it manually."

More Oracle BPM cons

"There is a lack of support and community presence in the country, leading to challenges in finding developers."

"UI needs improvement."

"The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve."

"This is a quite expensive product."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"The solution would benefit from more integration capabilities."

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

More Pega Platform cons

Pricing and Cost Advice

"We received the product packaged into the Oracle database solution."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"The pricing is very expensive."

"It's pried high, this solution is expensive."

"Oracle is good, but they're still expensive compared to other vendors."

"The licensing model is good."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

More Oracle BPM pricing and cost advice

"I would rate the product's pricing a six out of ten."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

16%

Government

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

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Compared 29% of the time

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Compared 27% of the time

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Compared 12% of the time

AWS Step Functions vs Oracle BPM

Compared 11% of the time

Apache Airflow vs Oracle BPM

Compared 6% of the time

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ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Oracle BPM

March 2025

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Buyer's Guide

Pega Platform

March 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

April 2025

Free Report: Oracle BPM vs. Pega Platform

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