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JG5 - PeerSpot reviewer
Consultant at Wurth IT
Consultant
Top 10
The integration capabilities have significantly enhanced our app's functionality
Pros and Cons
  • "We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process.In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems."
  • "While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed."

What is our primary use case?

We use OutSystems for developing applications that are used by clients in Canada, USA, and Europe. OutSystems has been very effective for us in developing both web and mobile applications. It has reduced our development time by around 30 to 40 percent.

What is most valuable?

We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process. In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems.

What needs improvement?

While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed.

For how long have I used the solution?

I've been with OutSystems for about three and a half years now.

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What do I think about the stability of the solution?

On a scale from one to ten, I'd rate the stability of OutSystems at nine.

What do I think about the scalability of the solution?

In terms of scalability, I'd rate it at eight.

How are customer service and support?

OutSystems' technical support has been very helpful and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OutSystems, I mainly worked with .NET and Android development.

How was the initial setup?

Deployment with OutSystems has generally been straightforward, although we've encountered some challenges with UI development.

What about the implementation team?

I'm mostly focused on development, but our DevOps and maintenance team consists of about five to six people.

What was our ROI?

The main benefits we've seen after implementing OutSystems include significant time savings, improved deployment processes, and convenient configuration settings in the service center.

What's my experience with pricing, setup cost, and licensing?

As for licensing costs, I'm not directly involved in that aspect.

What other advice do I have?

Overall, I'd rate OutSystems a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
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Dominik Szczurek - PeerSpot reviewer
Project Manager at Sourceful
Real User
Top 5
A scalable tool for developing mobile and web applications
Pros and Cons
  • "It is a scalable solution...The initial setup of OutSystems is easy."
  • "In OutSystems, cloud management is an area of concern where improvements are required."

What is our primary use case?

My company uses OutSystems for developing mobile applications and web applications.

What is most valuable?

The most valuable feature of the solution is that it is a low-code tool with which it becomes very fast for users to create something and to show the creation to the customer much faster than any other technology.

What needs improvement?

In OutSystems, cloud management is an area of concern where improvements are required. Searching through the logs is an area with certain shortcomings where improvements are required in OutSystems.

For how long have I used the solution?

I have been using OutSystems for half a year. My company has a partnership with OutSystems, and we have a lot of certified engineers.

What do I think about the stability of the solution?

OutSystems has some issues with stability. When OutSystems is used as an enterprise solution or has millions of users, then there are some stability problems with your stability. When millions of users use your application, the management of the databases and caching systems is sometimes not that efficient in OutSystems.

What do I think about the scalability of the solution?

It is a scalable solution.

My company deals with small and medium-sized businesses.

How are customer service and support?

The solution's technical support is good, especially owing to its documentation part. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of OutSystems is easy.

The solution can be deployed in a few hours.

The solution is deployed on the cloud. A user gets access to the user interface and some applications that you can install on Windows, making it a process that one person can do.

What's my experience with pricing, setup cost, and licensing?

OutSystems is an expensive product. My company has to make monthly payments towards the licensing costs attached to the solution. I am unsure about how much my company spends towards the solution's costs, but its cost runs into thousands of euros. There are some additional costs towards which certain payments are to be made, considering that one needs to pay for the end user who uses the solution.

Which other solutions did I evaluate?

I know about the competitors of OutSystems. I didn't choose any of the competitors of OutSystems since it was a product that already existed in my company.

What other advice do I have?

A person is required to maintain the solution.

If someone needs to show their customers really fast results of the development phase of an application, OutSystems is a very good solution that is expensive at the same time.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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June 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Mohamed Ali CHAABANI - PeerSpot reviewer
Technical Project Manager at PlanetConectus
Real User
Provides a standardized approach to development and highly stable solution
Pros and Cons
  • "It is very stable."
  • "There is room for improvement in technical support."

What is our primary use case?

I have used it for a company in Saudi Arabia. The application was mainly focused on transportation. The other application is a recent upgrade.

What is most valuable?

I love OutSystems because, as a manager and someone who has experience with various traditional development technologies (approximately 20 technologies), it provides a standard approach. Unlike other companies where there is no development standard, with OutSystems, we have our own standard. This makes it easier when transitioning between developers or onboarding new team members.

What needs improvement?

It's not easy to master OutSystems within the first month. Even if you have ten years of experience, like me, it will take about two to three months to explore everything. For example, customizing a header or integrating a video is not easy. 

Many people assume that mastering OutSystems is as simple as drag and drop, but for specific tasks, you need someone with development experience, preferably a senior or expert with over five years of experience. 

Sometimes it requires both skills, someone who knows how to develop and add script code or extensions to our system. However, there are also times when it is easy. Let's say around seventy percent of the time; it's easy. Customizing the user interface, aside from the header, is relatively straightforward, although I did encounter difficulties with the header. 

Another example is working with live video, which is also not easy.

For how long have I used the solution?

I have been using OutSystems for one year.

What do I think about the stability of the solution?

It is very stable. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

The scalability of OutSystems is not bad. I know someone who conducted a scalability test. They used SCC Solutions, a telecom company with a great team of developers. They encountered some issues compared to what OutSystems claimed. However, I believe you always need to have a package that can handle more users than OutSystems recommends. 

If they suggest an eight-gigahertz processor, you should go for a better specification. But overall, it's not a major problem. Just make sure to exceed the recommended specifications. OutSystems is widely used in many regions. It's extensively utilized in the UK and Australia, as I have experience working with these countries. However, in some countries, traffic and other factors can make it more challenging.

How are customer service and support?

I did contact the customer service and support team, but they mostly provide general IT support.

I believe there is room for improvement in technical support. However, they are good and responsible in terms of providing documentation and guidance to help you.

How was the initial setup?

I believe you would need someone who is already good in development or has a logical understanding of development. OutSystems has four layers: the timers and processes layer, the interface layer, the version layer, and the database layer. 

Sometimes, when you add a module from the first layer, it doesn't work because it needs to be compatible and supported by the OutSystems platform. Many components or modules from the first layer are often incomplete or non-functional when compared to the later layers. 

Therefore, you need to comprehend the logic and then integrate it. It's not always straightforward. There are challenges involved. 

If you don't have someone who is already skilled in development, most of the time, you won't succeed. I believe you need a certain level of intelligence to excel in OutSystems. You have to be intelligent, like in development. 

I've brought in many developers who weren't skilled in development and put them in our system. They excelled at all the traditional tasks but when I asked for any custom work, it took them around one month to finish.

What about the implementation team?

The deployment process is very easy. It involves just one publish button. They call it the "one publish" button.

In our system, there are always many challenges in development. For example, you don't need an administrator or a developer because we have something called architecture AI. It can evaluate your application and determine if it follows the best practices or not. We already have a baseline of good practice cases or standards for our system, so we're not far from the best practices. There are certain things you can't do directly, like calling a server action. Instead, you need to use client actions. 

There are many perspectives like this that you need to consider. Otherwise, it won't work. For example, you can't simply drag and drop a client action inside a server action. 

I believe anyone would require about two to three months of training, and they would need to build their own application. The issue in our system is that sometimes developers are only skilled in either logic or UI. I think it's important to train people to be proficient in all aspects.

What was our ROI?

There is an annual cost of approximately 23k. So sometimes, you need to wait for a return on investment. It also requires skilled individuals who know how to utilize this technology and train others. Finding good developers isn't easy because most of the people who work with OutSystems come from Big Data or have multiple engineering backgrounds. We face difficulties in finding the right people, and I think this is a common issue across platforms. Nonetheless, I consider it a unique feature.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I still believe in our system, despite some limitations in traditional development. There is always room for improvement. 

I think they are constantly making progress and adding new features. However, sometimes it's not easy to achieve customizations.

Disclosure: My company has a business relationship with this vendor other than being a customer.
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reviewer1529571 - PeerSpot reviewer
Acquisitions Leader at a healthcare company with 10,001+ employees
Real User
Provides a good ecosystem with highly integrated flow editor, user interface, and data logic
Pros and Cons
  • "The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step."
  • "One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity."

What is our primary use case?

For some of the business processes, we want the process owners to be able to set up their own flow-throughs, process flows, workflows, etc. They don't need to have any kind of prior coding experience. They should be able to establish workflows for their respective processes by just dragging and dropping elements as part of self service without relying on IT (where possible).

How has it helped my organization?

OutSystems has really brought about citizen developers in my organization without any real coding experience to be able to develop their own work slows in their area of work.

What is most valuable?

The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step.

From an ecosystem perspective, it has a highly integrated flow editor, user interface, and data logic behind it. It has a very connected local ecosystem.

What needs improvement?

One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity.

For how long have I used the solution?

I have been using this solution for about four and a half years.

How are customer service and support?

OutSystems' tech support is very good. They're fairly responsive.

What other advice do I have?

It is one of the good solutions available in the market. I would rate OutSystems an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2070510 - PeerSpot reviewer
Executive Board Member (CIO/COO) at a transportation company with 1,001-5,000 employees
Real User
Improves development processes, scales well, but implementation difficult
Pros and Cons
  • "The most valuable feature of OutSystems with discipline and the development processes. Instead of each developer doing tasks on their own with their own approach, et cetera, the solution would help bring some organization to the development process."
  • "The largest obstacle currently associated with OutSystems is its high cost and limited availability of skilled personnel. Despite being a rapid application development platform, having a highly skilled individual familiar with the platform can be much more beneficial than an inexperienced individual. Because there is a shortage of people with the necessary OutSystems skills, utilizing the platform can become expensive. This makes little sense, considering that a rapid application development platform should be accessible to the average person. However, having a highly skilled individual can greatly increase productivity, making the cost worthwhile."

What is our primary use case?

I am using OutSystems in internal workflow processes for approving expenses.

How has it helped my organization?

The solution has helped us, but it's no longer a strategic choice for us. We are not investing anymore in this platform. We realized the value of using OutSystems if you have an internal development capability. We've been using the solution mostly in outsourcing for development tasks, and it doesn't make much sense to us, to pay the amount for the solution for the capital gains to go to the external provider we use for the development.

If I have a large team of developers, eventually using the solution would make sense. That's not the case. In my business model for IT, I do not have any internal development capability. I'd rather do it without a rapid development platform because the savings go to the provider. It doesn't go to me. I have to pay for the ticket and then I have to pay additional costs for the development. It doesn't make any sense. It is a good solution and technology, it only does not fit our use case.

What is most valuable?

The most valuable feature of OutSystems with discipline and the development processes. Instead of each developer doing tasks on their own with their own approach, et cetera, the solution would help bring some organization to the development process. 

For how long have I used the solution?

I have been using OutSystems for approximately five years.

What do I think about the stability of the solution?

We did not experience a time when the solution did not perform, the solution is stable.

I rate the stability of OutSystems an eight out of ten.

What do I think about the scalability of the solution?

The solution can scale. However, the catch is the pricing has become more and more expensive in the last few years. Consumption is increasing, and the price has increased a lot.

We have approximately 200 users using this solution in my company.

How are customer service and support?

The support is not provided by OutSystems themselves. It's the service vendors, the integrators. There is a shortage of skilled workers that are knowledgeable of the tweaks of the platform and the shortcuts that can increase the productivity of using it.

Which solution did I use previously and why did I switch?

We are using ServiceNow and it's depicted as a container for OutSystems. It's not the same, but it has the capability of doing some type of rapid development, and we are using it more and more.

How was the initial setup?

The largest obstacle currently associated with OutSystems is its high cost and limited availability of skilled personnel. Despite being a rapid application development platform, having a highly skilled individual familiar with the platform can be much more beneficial than an inexperienced individual. Because there is a shortage of people with the necessary OutSystems skills, utilizing the platform can become expensive. This makes little sense, considering that a rapid application development platform should be accessible to the average person. However, having a highly skilled individual can greatly increase productivity, making the cost worthwhile.

I rate the initial setup of OutSystems a four out of ten.

What was our ROI?

I have not seen a return on investment using OutSystems.

What's my experience with pricing, setup cost, and licensing?

OutSystems is expensive, and they changed the pricing model in the last couple of years.  It's changing too much and it's becoming unstable. They are constantly shifting their prices based on users, courses, and other factors.

What other advice do I have?

To ensure that we will be able to benefit from leveraging internal development capability, I would suggest using a tool, such as OutSystems. With this solution, it is possible to increase the average productivity of the existing team of developers. Even a small increase of two to three percent can lead to significant gains. However, if there is a limited number of developers, it may be difficult to realize substantial productivity gains from using OutSystems.

I rate OutSystems a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Tolulope Omotosho - PeerSpot reviewer
Chief Executive Officer at Dependify LLC
Real User
Helps our clients generate certificates and has a great drag-and-drop feature
Pros and Cons
  • "The drag-and-drop feature is very valuable."
  • "The tutorials for the solution should be updated."

What is our primary use case?

We use it to help our clients generate certificates. They needed an app to help them record and have data. It allows them to take the certificate number, check if it is authentic and if the equipment that the ticket number is issued against is working perfectly.

What is most valuable?

The drag-and-drop feature is very valuable.

What needs improvement?

The tutorials for the solution should be updated.

For how long have I used the solution?

We have been using this solution for about a month and are currently using version 11.

What do I think about the stability of the solution?

The solution is stable and doesn't require many server resources, so I don't think there are stability issues. They have enterprise and have been around for a long time. Some of the tutorials we use were created in 2014, and we still use them.

How was the initial setup?

The initial setup was straightforward. Once we registered, we installed it and were able to start work immediately. It took approximately 24 hours to set up.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good but can be improved by updating the tutorials available. I advise people considering the product to ensure they have their data somewhere to generate a certificate. Additionally, I advise them to do their own research. The application makes life easier.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Director, Research & Advisory, Applications Development at a tech services company with 501-1,000 employees
Real User
Easy to set up with good drag an drop functionality but needs better documentation
Pros and Cons
  • "The product is mostly stable."
  • "The documentation needs to be more robust."

What is our primary use case?

My engagement with the solution was primarily as a private contractor for our banks. We were doing several RPA developments for banks. So they had some processes whereby they wanted to use a low-code approach. They wanted to create workflows out of that. That's what I was focusing on.

What is most valuable?

Their drag-and-drop functionality is amazing. Their visual layout designers tend to be way better than the ones that I've seen - even compared to something as simple to use as Power Apps.

It's easy to set up the solution.

The product is mostly stable. 

What needs improvement?

One of the things that they could do a little better is the performance speed of the UI refresh. It sometimes seems a little choppy, depending on what sort of machine power we have. I have a moderately powered machine, and I still found that the reload of the UI was not the most accurate, and I would have to reload the same page a couple of times to get the reflection of the right information. 

It's frustrating in that if you forget to refresh, you're showing somebody the wrong thing, and your bosses aren't happy with you.

The documentation needs to be more robust.

Their UI reach refresh rates could be perhaps better. There's a lot of heavy focus on the client being able to create, to refresh quickly. I don't know what that mechanism looks like for them. 

The integrations that have been created for automated testing, et cetera, should be a big area of improvement for them. If they could think about creating better integrations or opening up the integration space to get more hooks into more automated testing frameworks and platforms, it would be a nice little addition to their whole arsenal.

OutSystems has an opinionated approach to how it will save the data in the back and how it will create application architecture. So they have components, and they have the ability to break things into smaller pieces, however, if I was ever to try and take the system that OutSystems created and try and replicate and take that code base, for example, and put it into a .NET IDE, it doesn't work. Ever. That was sort of a bummer for me.

One of the things that I keep hearing from people is, "We are going to use low-code applications of platforms to create a very basic proof of concept," and that is where their inclusions end. However, to use that proof of concept of complex work, we need to go back to the Javas, and the .NETs, and the C++ of the world. The ability to get that code over and make it work in these different IDEs was not well thought through.

For how long have I used the solution?

I've used the solution for a year and a half. 

What do I think about the stability of the solution?

Except for the issues around screen refreshes, its stability is okay. It's fine. It's comparable to PowerApps.  

Which solution did I use previously and why did I switch?

I've also used Microsoft PowerApps.

Clients were also using UiPath.

How was the initial setup?

The initial setup was straightforward, however, initially getting my feet wet, and kicking it off, can be difficult. The documentation at that moment in time was lacking. It was a very basic, here's how you do a hello world kind of thing, and everything else that followed those instructions were based on the same simple idea. If they could just start making the documentation a bit more realistic with real-world situations, they'll definitely be helping their clients a lot.

There isn't a lot of maintenance needed. There only needs to be one person maintaining the product.

What other advice do I have?

My advice would be more for OutSystems. They need to make documentation foolproof. They need to make it easy enough for anyone to read and get it up and running. From OutSystems's point of view, they would prefer not to have people struggle for installations, so they should make it really super quick. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
It Consultant at Chiyoda Corporation
Real User
Useful for our organization's manual control systems
Pros and Cons
  • "The scratch coding is useful. The solution is easy to understand."
  • "It's difficult to do the component version control. I would like them to add more studying materials."

What is our primary use case?

Our use case is mainly for the manual control systems.

There are about 20 developers using this solution in my company.

What is most valuable?

The scratch coding is useful. The solution is easy to understand.

React is very easy to use for an experienced software developer.

What needs improvement?

It's difficult to do the component version control. I would like them to add more studying materials.

For how long have I used the solution?

I have been using this solution for about six months.

What do I think about the stability of the solution?

Some systems have over 1,000 end users. It's very stable for heavy duty operation.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

For one developer to use, the cost is around $5,000.

What other advice do I have?

I would rate this solution 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.