What is our primary use case?
My main use case for Panther is real-time monitoring of alerts, where we triage incidents that occur for our on-call duties. Panther is one of the major sources from which we receive alerts in real-time.
I use Panther for real-time monitoring by integrating it with Teams and other applications that we use frequently. Whenever an alert comes up, based on the logs and integrations we have set up with Panther, we receive alerts that we triage for further investigation to determine whether they are false positives or not. Panther's AI feature specifically helps us a lot by simplifying our work, providing context on the findings and alerts it processes, and aiding us in understanding whether an activity could be benign or malicious.
We receive Panther alerts since we have integrated many network components with it. Currently, we are utilizing the AI Triage feature, which offers significant clarity on issues and whether they might be false positives or not, allowing us to focus more on suspicious findings. Sometimes what I observe is that an alert could be a false positive, yet it could also be a true positive. However, AI Triage significantly aids us, and we still need to verify if we are genuinely affected or not.
What is most valuable?
The best features Panther offers are AI Triage, the ability to comment on our activities, and seamless integration with other communication sources such as PagerDuty, Microsoft Teams, and potentially Slack, showcasing the flexibility we have in using this tool.
The most valuable feature for my team is definitely AI Triage, which helps save a lot of time by eliminating the need for manual research regarding patterns that may be repeated, making our work easier and more efficient.
Panther has positively impacted my organization as it serves as one of the main sources for triaging real-time incidents. Panther definitely plays a key role in the work that we do.
Specific outcomes that show how Panther has helped our organization include saving a lot of time, especially since the AI Triage feature reduces the necessity to reach out to others for clarity, which it occasionally accomplishes on its own. To be honest, it does lack some aspects. For example, if it could access our organizational knowledge, including the Jira database, it might better analyze incidents and determine whether they are false positives or not by using more contextual data.
What needs improvement?
Panther could be improved by adding a feature that allows it to access organizational data, which would help produce better-tuned outputs with fewer false positives and alerts, making our jobs easier. Additionally, a feature in the alert section that enables users to create rules, perhaps using AI, to whitelist or blacklist certain patterns would also be useful.
The only thing that comes to mind right now as an improvement is having greater organizational knowledge integration and fine-tuning the alerts we receive, along with better triage capabilities.
For how long have I used the solution?
I have been using Panther for more than one year.
What do I think about the stability of the solution?
Based on my experience, Panther is definitely stable.
What do I think about the scalability of the solution?
Panther's scalability is good. We have not encountered any scalability issues, as it handles whatever alerts arise appropriately.
How are customer service and support?
Customer support for Panther is good, although we have not needed to utilize it much. I believe they have a solid support system in place.
Which solution did I use previously and why did I switch?
Panther is the first solution we have used, and we are now considering the Wiz option. I have not switched from any other solution previously.
What was our ROI?
I believe we have seen a return on investment from using Panther, especially given our large infrastructure and network, which generates many alerts. Panther helps us in triaging and fine-tuning these alerts, saving a significant amount of time. The AI Triage feature frequently allows us to bypass manual triaging, contributing to our ROI from Panther.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing, setup cost, and licensing details, as I handle the usage of Panther and not the setup process.
Which other solutions did I evaluate?
I am not sure if other options were evaluated before choosing Panther because I joined the team only within the last year. Thus, I cannot provide details on what others may have considered.
What other advice do I have?
On a scale of one to ten, I would rate Panther an eight out of ten.
I give it an eight out of ten because, although it is a good tool, we are currently exploring Wiz as an option, which sometimes provides more detailed insights compared to Panther. Ultimately, both tools are similar, but we are still in the discovery phase as we consider our options.
Panther is a reputed tool in terms of AI governance and security. We base our confidence on the trust it has garnered and its security certifications along with risk assessments, so we feel comfortable with the data it handles.
Regarding Panther's accuracy and reliability of output, I would rate it at 70 percent since, at times, it identifies findings as valid when they may actually be false positives, which we have experienced in a few cases.
My advice for those looking to use Panther is that if you are aiming to reduce time, resources, and enhance efficiency, Panther's AI Triage is an excellent option. If it had the capability to scale with additional organizational knowledge, it would be an even more effective tool for triaging alerts.
I believe Panther is a good tool. The AI Triage feature saves a considerable amount of time, and if it were to incorporate organizational knowledge, it could provide finer-tuned results. For instance, if it can relate incidents, such as identifying a port scan, to our Jira data, it could determine whether it was likely a false positive based on existing knowledge. If it could integrate diverse contextual data, it would enhance its effectiveness considerably. My overall rating for this product is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?