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reviewer2834949 - PeerSpot reviewer
Manager, Information Security at a legal firm with 201-500 employees
Real User
Top 20
May 7, 2026
Integrated controls have transformed email compliance and accelerated DLP investigations
Pros and Cons
  • "Since we started using it, we've seen a 100% improvement, a 45% reduction in DLP, an 80% increase in DLP cases being identified because it's a great detection tool, and a 40% decrease in events due to the warnings it provides users."
  • "The pricing for Proofpoint Enterprise DLP is a little bit on the higher end."

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is maintaining compliance purposes by validating that corporate information is not being sent to personal email addresses or violating any terms of service we have with our clients.

For example, in some cases, we have lawyers sending messages to other lawyers at other businesses or firms, and occasionally they may do that quick dropdown in Microsoft Outlook and accidentally send something to their personal email address instead of an external contact they are trying to send to, in which our DLP system identifies that and catches it before the message is sent to the incorrect email address.

What is most valuable?

The best features Proofpoint Enterprise DLP offers are the visibility it has and how it integrates with their enterprise email security suite, and how it meshes together with the threat inside dashboard, giving a one-pane-of-glass view of the DLP situation currently happening.

The single pane of glass and integration with the threat dashboard made it a lot easier for me to identify real threats and quickly determine if something is a false positive and not a real DLP threat. For example, if a lawyer is sending to a self-represented opposing counsel at a Gmail account, then I know it's a legitimate communication going to that Gmail account and not a DLP threat. That dashboard really helps show what is a threat and what isn't, and what needs to be investigated and what can be marked as benign.

Proofpoint Enterprise DLP has positively impacted my organization by increasing our ability to respond to DLP events and investigate them a lot quicker, and to eliminate any false positives extremely quickly instead of having to dig out logs and correlate logs. It's all there in that one dashboard, making it great and extremely responsive.

Since we started using it, we've seen a 100% improvement, a 45% reduction in DLP, an 80% increase in DLP cases being identified because it's a great detection tool, and a 40% decrease in events due to the warnings it provides users.

What needs improvement?

To improve Proofpoint Enterprise DLP, I believe integrating AI features in local instances in the local tenants per business would help parse through identified events to identify false positives and actual DLP events. I know a lot of that requires manual review, but now with AI, I think they can leverage it to help administrators determine that.

To make it a 10, it needs more integrations in using AI technologies to help better parse through manual review events.

For how long have I used the solution?

I've been using Proofpoint Enterprise DLP for about three years.
Buyer's Guide
Proofpoint Enterprise DLP
April 2026
Learn what your peers think about Proofpoint Enterprise DLP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Proofpoint Enterprise DLP scales perfectly as it covers the whole firm.

How are customer service and support?

Proofpoint has amazing customer support, and that's the honest truth. I always recommend everyone to use Proofpoint for their great customer service, development of their products, and efficiency of their products. Of course, there is a little premium when going with such a big company, but the service and quality of results make every penny well spent.

Which solution did I use previously and why did I switch?

We just used the built-in DLP features in Microsoft 365, but we didn't have a dedicated solution.

What's my experience with pricing, setup cost, and licensing?

The pricing for Proofpoint Enterprise DLP is a little bit on the higher end. The setup cost is all integrated into the pricing, but I find with Proofpoint you get what you pay for, so it's a great service.

Which other solutions did I evaluate?

We evaluated Microsoft offerings as well as other email providers and third-party companies, and the fact that Proofpoint bundles a complete range of DLP services that are really great for an organization to have all together is why we decided to go with them.

What other advice do I have?

Proofpoint Enterprise DLP works really well. I have nothing else to add about the features. It's fine. Proofpoint Enterprise DLP is a great service, and we're very happy with it. I would rate this review a 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 7, 2026
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reviewer2805540 - PeerSpot reviewer
Risk analyst at a financial services firm with 10,001+ employees
Real User
Top 20
Feb 28, 2026
Adaptive protection has prevented data leaks and reduces manual effort for sensitive email handling
Pros and Cons
  • "Proofpoint is definitely the best."
  • "Proofpoint Enterprise DLP is currently very good. It could become more user-friendly for someone who is not from the DLP field and could also help someone from a finance domain by integrating it with other domains as well."

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is to block business data from getting misused, for example, in case of a phishing email or when there are cloud applications that need to be protected, and for compliance purposes.

A specific example of how I have used Proofpoint Enterprise DLP to block business data or protect cloud applications involves integrating with SOAR tools like ServiceNow, which helps in speeding up the investigation and response times, generates a threat summary to provide automated summaries of complex threats, and protects teams or, for example, Zoom calls using secure collaboration tools by scanning malicious content, URLs, and file sharing.

What is most valuable?

The best features Proofpoint Enterprise DLP offers so far have been related to SOAR tools and the summary. The adaptive email feature helps in identifying if a user is sending sensitive information to the wrong recipient, which is a good example I would like to highlight, along with the ability to identify unique custom identifiers for my business and to obtain specific account numbers or internal ID formats.

The adaptive email feature helps me in tracking and automatically identifying if a user is sending sensitive information to the wrong recipient and provides real-time warning banners to nudge users when they are about to make a mistake or reduce accidental data loss.

Proofpoint Enterprise DLP has positively impacted my organization by tracking emails and preventing data leaks.

What needs improvement?

Proofpoint Enterprise DLP is currently very good. It could become more user-friendly for someone who is not from the DLP field and could also help someone from a finance domain by integrating it with other domains as well.

For how long have I used the solution?

I have been using Proofpoint Enterprise DLP for one year. With my previous employer, I used it frequently. Here, it is not as frequent because my current organization does not have extensive usage, but for my own projects and a business I am doing, I use it.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is stable.

What do I think about the scalability of the solution?

The scalability is pretty decent and able to scale almost everything for the purpose it serves.

How are customer service and support?

Customer support is good with a quick response and great feedback. On a scale of one to ten, I would rate the customer support around an eight because they have been very helpful whenever the need arose.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used a different solution, but I cannot disclose this due to confidentiality.

How was the initial setup?

My experience with pricing, setup cost, and licensing was straightforward. Pricing was relatively higher, but it was still worth it.

What about the implementation team?

I have seen a return on investment. Fewer employees are needed now, and the team has been reduced in number, so time and money have both been saved.

What was our ROI?

I have seen a return on investment. Fewer employees are needed now, and the team has been reduced in number, so time and money have both been saved.

Which other solutions did I evaluate?

I evaluated other options before choosing Proofpoint Enterprise DLP, but I cannot disclose the options.

What other advice do I have?

The technology and tool are very useful for my organization, and I do not have many complaints about it.

Proofpoint Enterprise DLP will help me in identifying data leaks and ensuring that sensitive information stays within the organization.

Adaptive information protection has influenced my organization's approach to data security to a great extent, and most of the data remains secure.

The unified platform aspect of Proofpoint Enterprise DLP is very important for my organization because it is sensitive to data leaks, and I deal with data-sensitive information.

Monitoring problematic copilot use is a good opportunity to explore.

My advice to others looking into using Proofpoint Enterprise DLP is to know the tool first and then explore other options and compare. Proofpoint is definitely the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 28, 2026
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Buyer's Guide
Proofpoint Enterprise DLP
April 2026
Learn what your peers think about Proofpoint Enterprise DLP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
Jack Sandhu - PeerSpot reviewer
Manager, Information Technology Operations at a retailer with 10,001+ employees
Real User
Top 20
Apr 27, 2026
Incident containment has improved and breaches are measured quickly with accurate DLP insights
Pros and Cons
  • "Proofpoint Enterprise DLP has positively impacted my organization by improving the security posture of our data and containment within incidents, providing reassurance that PII has not leaked during times of incidents."
  • "Usability has improved over the years; initially, it was difficult to navigate around the tooling, and my only other concern is around the number of products and how it's packaged up, as it gets a bit confusing at times."

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is incident management.

A specific example of how I use Proofpoint Enterprise DLP for incident management is containment; when there's an incident, I ensure that there's no PII that has gone out from our organization.

In addition to incident management, I mainly use Proofpoint Enterprise DLP for investigations, particularly when it comes to email security gateway.

What is most valuable?

The best features that Proofpoint Enterprise DLP offers are containment and incident management.

What makes the containment and incident management features stand out for me are the speed and level of accuracy.

Proofpoint Enterprise DLP has positively impacted my organization by improving the security posture of our data and containment within incidents, providing reassurance that PII has not leaked during times of incidents.

What needs improvement?

Usability has improved over the years; initially, it was difficult to navigate around the tooling, and my only other concern is around the number of products and how it's packaged up, as it gets a bit confusing at times.

Proofpoint Enterprise DLP can be improved by providing more ease of use and navigation around the toolset itself.

When roadmaps are developed and communicated in conferences, it is always hard and difficult to understand the number of products, what they do, and how they integrate, and where the gaps are within our organization because there are so many products now.

I have not used the LLM classifiers that protect newly developed content.

I think it is quite effective in detecting and preventing data loss through the analysis of user behavior and content; however, I have not fully implemented Proofpoint Enterprise DLP in my organization.

For how long have I used the solution?

I have been using Proofpoint Enterprise DLP for about four to five years.

What other advice do I have?

I do not have the data on me in terms of response times, but I find it to be a useful tool when I do have an incident for confirming exactly what the breach is and measuring the size of the breach.

There are no further improvements needed for Proofpoint Enterprise DLP that I have not mentioned, only the ones I have already brought up.

I would rate this product an 8.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 27, 2026
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reviewer2804901 - PeerSpot reviewer
Professional Services Engineer at a tech vendor with 1-10 employees
Real User
Top 10
Mar 4, 2026
Data protection has enabled confident blocking of patient records while policies stay intuitive
Pros and Cons
  • "Being from the consultant side, I can say that the customer was really happy with Proofpoint Enterprise DLP as is."
  • "In terms of improvements, I find there are some blind spots in Proofpoint Enterprise DLP; you can obviously add more channels for detection, and logging can be much improved, specifying exactly what action took place or what alert was generated."

What is our primary use case?

My main use case for Proofpoint Enterprise DLP involved determining what classification solutions were in place in a couple of projects that we worked on, but the most important aspect was the critical data for the business, and building controls around those data sets and applying those policies was straightforward with Proofpoint compared to other solutions.

It was more about a medical institution that we were trying to help, and for that particular entity, the patient information was critical. The way Proofpoint Enterprise DLP allowed us to build the policies around protecting the data was straightforward and intuitive.

My main use case was around health data, and we knew where exactly the data was sitting. The kind of access towards that data on the communications part or the transfer of the data is where Proofpoint Enterprise DLP really helped.

What is most valuable?

The best features Proofpoint Enterprise DLP offers include the ease of building rule sets, which is quite intuitive, and comprehensive policies for the data sets and the channels. The way we were able to implement it was easy and testable, so I do believe that is the best feature of the product itself.

When I say the rule building process in Proofpoint Enterprise DLP was intuitive and testable, it made life quite easy while guiding us through the process, such as when you have the source, what to apply, and the kind of action you want to take, including alerting sets. It is quite elaborate compared to other solutions, giving you the absolute control that you require.

Being from the consultant side, I can say that the customer was really happy with Proofpoint Enterprise DLP as is. They had a previous solution that never moved into absolute blocking mode, but with this solution and the rule sets that we were able to build for them, we were able to build it out, and I would say within six to eight months, they moved into a proper blocking mode. So it's a win, because DLP solutions tend to drag on for a long time.

The unified platform aspect of Proofpoint Enterprise DLP is very important for our organization, as the customer used the suite of Proofpoint products, making cross integrations really helpful between different product lines, though other integrations can sometimes be tough, especially with CASB aspects.

Adaptive policy enforcement in Proofpoint Enterprise DLP aids my analysts in responding to data risk with greater accuracy, as we received feedback five or six months after deployment that the adaptive features helped in identifying false positives. Once the learning curve was achieved, it was straightforward.

What needs improvement?

In terms of improvements, I find there are some blind spots in Proofpoint Enterprise DLP; you can obviously add more channels for detection, and logging can be much improved, specifying exactly what action took place or what alert was generated. There is a bit of ambiguity in that area. Apart from that, I am quite happy with the solution.

From a user experience standpoint, the UI in Proofpoint Enterprise DLP can be a bit better. Integration-wise, it would be great if the API or document API could work better with other integrations, as that is a place where we have found it a bit lacking.

For how long have I used the solution?

I have had worked with the solution on two deployments.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is stable.

What do I think about the scalability of the solution?

From a scalability standpoint, the multi-approach does help, as there are probes for multiple datasets across the domain, though having a single pane of glass to maintain all that would make it even better.

How are customer service and support?

The customer support for Proofpoint Enterprise DLP is good and it did help.

When rating customer support on a scale of one to ten, I say seven because anyone can improve all the time; customers can never be 100% satisfied, and as a customer I would expect support to handle queries within minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As a consultant, I have had exposure to multiple DLP solutions, including Proofpoint Enterprise DLP, in my previous work with Forcepoint. Comparatively to others, I have worked on two or three deployments, and it is a good product.

How was the initial setup?

As a consultant, I have experience integrating, and I find the ease of deployment of Proofpoint Enterprise DLP at least two times better than previous solutions.

What about the implementation team?

The customer who bought Proofpoint Enterprise DLP actually worked with the channel.

What was our ROI?

I have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing in Proofpoint Enterprise DLP was more about providing comparisons between products, and pricing negotiation was done by the customer, so I cannot talk much about it.

Which other solutions did I evaluate?

Before choosing Proofpoint Enterprise DLP, evaluating other options was my job as a consultant, where I would present different solutions to the customer, and it was up to him to choose which solution he wanted to go with.

What other advice do I have?

I assess the effectiveness of Proofpoint Enterprise DLP in detecting and preventing data loss through user behavior and content analysis, and I would say effectiveness is displayed in that they had a solution which they could never move to a blocking scenario; however, with Proofpoint Enterprise DLP they were able to do it. If the rule sets and data sets are not right, the customer would never have even gone to the blocking mode. It is a continuous process with false positives and negatives, and the solution helps a lot in figuring out what will not work, but there is a gap in pinning out exact problems with datasets.

We have used the auto-learned classifiers within Proofpoint Enterprise DLP, with around 60 to 70% accuracy, as we knew where the data is located, and while the crawlers helped, we faced some problems when different languages, such as Arabic, were in use, which was a challenge for us.

My advice to others looking into using Proofpoint Enterprise DLP is to understand the source they need to protect, then pick the solution that suits their environment and use case, understanding the product before buying. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
Last updated: Mar 4, 2026
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Graduate at a university with 10,001+ employees
Real User
Top 20
Feb 26, 2026
Data protection has stopped insider leaks and now secures confidential information daily
Pros and Cons
  • "Adaptive information protection with Proofpoint Enterprise DLP has changed how we handle sensitive data and respond to threats, allowing us to block sensitive data if it is being shared with external persons."

    What is our primary use case?

    My main use case for Proofpoint Enterprise DLP is monitoring and protecting my company's data, including preventing accidental leaks and monitoring insider threats.

    Currently, when making a policy with Proofpoint Enterprise DLP, I create different policies. Recently, there was a leakage incident where an insider threat tried to send confidential data to someone who does not belong to the company, and we caught it. We received an alert in the system, and we apprehended the individual.

    I believe every service that Proofpoint Enterprise DLP provides is useful for my company. Policy creation is the particular feature I rely on the most with Proofpoint Enterprise DLP.

    What is most valuable?

    The unified platform aspect of Proofpoint Enterprise DLP is really important for our company because it protects confidential data. Adaptive information protection with Proofpoint Enterprise DLP has changed how we handle sensitive data and respond to threats, allowing us to block sensitive data if it is being shared with external persons.

    As an analyst, using Proofpoint Enterprise DLP is very easy. Any beginner can learn the features because the user interface is very easy to understand and work with. I really love Proofpoint Enterprise DLP.

    The dashboard of Proofpoint Enterprise DLP is great, and I really love it.

    What needs improvement?

    Integrating an AI agent along with human oversight could improve Proofpoint Enterprise DLP.

    For how long have I used the solution?

    I have been working for about a year in my current field.

    What do I think about the stability of the solution?

    Proofpoint Enterprise DLP was flexible and stable, and I did not have issues with downtime or reliability.

    What do I think about the scalability of the solution?

    The scalability of Proofpoint Enterprise DLP is good, and it can handle growth and changing needs easily.

    How are customer service and support?

    The customer support for Proofpoint Enterprise DLP is very responsive and helpful. I would rate the customer support of Proofpoint Enterprise DLP a ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have not used a different solution, and I am not sure because I was a fresher and have only worked on Proofpoint Enterprise DLP.

    I did not evaluate other options before choosing Proofpoint Enterprise DLP.

    How was the initial setup?

    Using Proofpoint Enterprise DLP has definitely secured my company and its data. I cannot think of any specific outcomes or changes I have noticed.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was straightforward, and I did not face any challenges.

    What other advice do I have?

    Without a doubt, you can just go for Proofpoint Enterprise DLP because it is flexible and any newcomer can really explore it. It is very easy to learn and interesting as well.

    I rate this product a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Feb 26, 2026
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    reviewer2803581 - PeerSpot reviewer
    Cybersecurity Expert at a tech vendor with 10,001+ employees
    Real User
    Top 5
    Mar 21, 2026
    Multi-layered protection has secured our data and delivers strong ROI with adaptive defenses
    Pros and Cons
    • "Adaptive information protection has influenced my organization's approach to data security in a very good and positive manner."
    • "For improvement, I think adding more AI-powered features would be beneficial for Proofpoint Enterprise DLP."

    What is our primary use case?

    My main use case for Proofpoint Enterprise DLP is data protection. I use Proofpoint Enterprise DLP as a multi-layered protection tool that we utilize to secure our data. As it has several protection layers, it will not be easy to harm our data from outside.

    What is most valuable?

    The best features that Proofpoint Enterprise DLP offers are scalability and performance. Scalability and performance stand out for me because we wanted to have a fast, instant response and also a fast scalability system, ensuring that if we add more data, it will be easy to protect.

    Proofpoint Enterprise DLP has positively impacted our organization because we previously used other tools and firewalls, but by using this DLP tool from Proofpoint, we gained a lot on ROI. I've noticed that we gained less cost and profitability, and we gained substantial financial benefits.

    What needs improvement?

    For improvement, I think adding more AI-powered features would be beneficial for Proofpoint Enterprise DLP. I would like to see specific AI features for protection and prevention added to Proofpoint Enterprise DLP. I don't see any other improvements needed for Proofpoint Enterprise DLP besides more AI-powered features.

    For how long have I used the solution?

    I've been using Proofpoint Enterprise DLP for the last two years.

    What do I think about the stability of the solution?

    Proofpoint Enterprise DLP is very stable.

    What do I think about the scalability of the solution?

    The scalability of Proofpoint Enterprise DLP is very good.

    How are customer service and support?

    The customer support for Proofpoint Enterprise DLP was excellent.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I previously used just firewalls, and we switched because of their bad performance, so we tried Proofpoint Enterprise DLP.

    What was our ROI?

    I've seen a return on investment of more than 80%.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was acceptable.

    Which other solutions did I evaluate?

    I didn't evaluate other options; Proofpoint Enterprise DLP was the only one.

    What other advice do I have?

    I don't have anything else to add about my main use case for Proofpoint Enterprise DLP. I appreciate the AI-powered features as well. The effectiveness of Proofpoint Enterprise DLP in detecting and preventing data loss through the analysis of user behavior and content was very good, well-featured, and it could resolve all our issues.

    I haven't used the LLM classifiers that protect newly developed content. Adaptive policy enforcement aids my analysts in responding to data risk with greater accuracy by following the international rules and policies.

    The unified platform aspect of Proofpoint Enterprise DLP was very positive and it could resolve all our gaps. My impression of the solution's ability to monitor problematic Copilot use is that it's very good and useful.

    Adaptive information protection has influenced my organization's approach to data security in a very good and positive manner. My advice to others looking into using Proofpoint Enterprise DLP is to purchase it; it's very good and represents the best tool available. I gave this review a rating of 8 because I believe Proofpoint Enterprise DLP delivers excellent value and performance.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Mar 21, 2026
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    Adrian Nichols - PeerSpot reviewer
    Area Vice President - California at SHI International Corp.
    Real User
    Top 20
    Feb 26, 2026
    Data protection has strengthened compliance and now needs deeper integration for risk insights
    Pros and Cons
    • "Proofpoint Enterprise DLP has positively impacted my organization by keeping us secure and making us aware of whether any critical information is in motion or at risk, and furthermore, whether there are employees that have malicious intent or malicious actions."
    • "If I had to think of one area that could use a little more polish, I do think putting more and more things into the integration of the full platform and portfolio is great to take multiple risk variants and provide alerts to the security organization and administrators."

    What is our primary use case?

    My main use case for Proofpoint Enterprise DLP is to maintain a proper security portfolio and usage for our key data in our organization and to satisfy compliance.

    A specific example of how I use Proofpoint Enterprise DLP for compliance and protecting key data is that we have two types of critical data. One is personal information with some credit card information that we need to ensure only certain users have access to and that is protected. The second type is certain data that only departments such as Accounts Receivable have access to, and we need to ensure that it is in use.

    I don't think there are any other unique ways we're using Proofpoint Enterprise DLP; it's standard practice.

    How has it helped my organization?

    Proofpoint Enterprise DLP has positively impacted my organization by keeping us secure and making us aware of whether any critical information is in motion or at risk, and furthermore, whether there are employees that have malicious intent or malicious actions.

    Proofpoint helps me detect those risky employee actions by showing alerts on the data that was moved, and it shows us who is doing that and what they are doing. If they have malicious intent, we can identify what they are sending and often who they are sending it to.

    What is most valuable?

    The best features Proofpoint Enterprise DLP offers, in my opinion, are the interface and the GUI and the interconnectivity of some of their other platforms.

    When I mention interconnectivity, I specifically refer to the email product and also the full platform integration that Proofpoint offers. There are a bunch of their other products that we utilize and they have ease of use.

    What needs improvement?

    If I had to think of one area that could use a little more polish, I do think putting more and more things into the integration of the full platform and portfolio is great to take multiple risk variants and provide alerts to the security organization and administrators.

    For how long have I used the solution?

    I have been using Proofpoint Enterprise DLP for two years.

    What other advice do I have?

    Those integration aspects are great for our organization. I provided feedback on the features of Proofpoint Enterprise DLP and I appreciate the opportunity to share my thoughts. I gave this review a rating of seven.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Feb 26, 2026
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    reviewer2805108 - PeerSpot reviewer
    Cyber security Officer at a government with 201-500 employees
    Real User
    Top 20
    Feb 25, 2026
    Email defenses have blocked thousands of targeted threats and protect sensitive data daily
    Pros and Cons
    • "My experience with email security has been really good, as it blocks thousands of emails, whether they are Business Email Compromise, confidential credential compromise threats, telephone-oriented attack delivery, or ransomware attacks."
    • "Proofpoint Enterprise DLP definitely has a higher cost compared to other email security tools, but some good solutions come at a cost."

    What is our primary use case?

    I have been using Proofpoint Enterprise DLP at my company for the last two or three years. When I joined, the organization was already using Proofpoint. I really appreciate it for the email security and their TRAP module and TAP dashboard, which provide pre-delivery or post-delivery protection. I value the post-delivery protection and all of the modules that Proofpoint provides.

    Currently, I am using Proofpoint Enterprise DLP specifically for email security. I am planning to explore whether we can use it for data security, as I was not previously aware of that capability. In today's session, I learned about how we can use Proofpoint Enterprise DLP for data security, but currently, we are using it for email security only. We use it to find sensitive data in email and to restrict that sensitive data from being forwarded to external email accounts, thus providing email security.

    Basically, I am using Proofpoint Enterprise DLP from the email security perspective. I use it to find sensitive data to ensure that no SIN numbers, credit card information, or other sensitive information is shared with external parties or unauthorized users. We have created rules in our email system so that users cannot forward company email to personal email accounts. This type of security has been implemented in Proofpoint.

    I recommend using Proofpoint Enterprise DLP for email security because we have already successfully used it for that purpose. I would also want to use it for data security to have a better experience. My experience with email security has been really good, as it blocks thousands of emails, whether they are Business Email Compromise, confidential credential compromise threats, telephone-oriented attack delivery, or ransomware attacks. It protects us from thousands of attacks, and I really recommend this tool to others.

    What is most valuable?

    First, I really appreciate the dashboard. Proofpoint Enterprise DLP dashboard clearly provides me with a proper explanation of whether a user clicked a malicious link or not and how many emails we have received. If we see one alert that a user clicked on a malicious link and the malicious email was delivered to the user's inbox, we can check in the dashboard how many total malicious emails have been delivered in our environment. Another feature I appreciate is that if a malicious email is delivered to the user's inbox, Proofpoint Enterprise DLP TRAP dashboard, if in the sandbox environment the email is later considered as malicious, Proofpoint Enterprise DLP TRAP pulls that email from the user's inbox if the user has not opened that email and deletes that email from the user's inbox. I really value that quality. Additionally, we can use Proofpoint Enterprise DLP TRAP dashboard to quarantine the email from the user's inbox if the user reports an email. Another feature I appreciate is that sometimes if a user clicks a malicious link, we have the option in Proofpoint Enterprise DLP to automatically disable that user's account. We do not need to worry if a user clicked a malicious link at night, as Proofpoint Enterprise DLP automatically disables that account.

    I have already explained the Proofpoint Enterprise DLP Protection Server, Proofpoint Enterprise DLP TRAP module, and Proofpoint Enterprise DLP TAP dashboard, and how we can have a unified view if a user clicked any link and how many emails are currently delivered in our account if those emails are malicious, how we can pull that email from the user's inbox, and how we can automatically disable that account if the account gets compromised. I really value these features.

    Personally, I believe that Proofpoint Enterprise DLP really adds value among all of the security tools we are currently using in our organization. This is my honest opinion because I really appreciate the support that Proofpoint Enterprise DLP provides and how many malicious emails are blocked by Proofpoint Enterprise DLP, such as Business Email Compromise attack, telephone-oriented attack delivery, and other ransomware attacks. Proofpoint Enterprise DLP categorizes these emails and blocks them automatically in the sandbox environment. I really find it valuable and I believe that during the day, we block thousands of emails, which keeps our organization secure.

    Frankly speaking, I currently do not remember the specific metrics, but I know that when I provide a report to my senior management from the last thirty days or a quarterly report, I categorize how many Business Email Compromise attacks, how many telephone-oriented attacks, and how many ransomware attacks have occurred. From the data from the last ninety days, there are approximately three thousand five hundred to three thousand seven hundred emails blocked that are Business Email Compromise attacks that are automatically blocked by Proofpoint Enterprise DLP.

    I have not worked directly with a Proofpoint Enterprise DLP support engineer account manager. My manager has worked with that. Proofpoint Enterprise DLP definitely has a higher cost compared to other email security tools, but some good solutions come at a cost. The cost value corresponds with their functionality, but the cost is definitely more compared to other tools.

    What needs improvement?

    I would now like to use Proofpoint Enterprise DLP for data security. Since we are currently using it for email security only, I would like to expand to data security. In today's session, I learned that Proofpoint Enterprise DLP can be used for data security and for human-centric AI. I would like to use that module in our organization if possible.

    The user interface is quite good and the dashboard is really good. Regarding the support that Proofpoint Enterprise DLP provides, that is already good. I would want to know if we can use it for data security and for Active Directory accounts. For example, if someone tries to log in suspiciously, that account should be automatically disabled. Additionally, if we can use Proofpoint Enterprise DLP data security on the file server, and if users try to encrypt the files, it will detect that and generate an alert, that would be helpful.

    I have already explained that I have had a very good experience with Proofpoint Enterprise DLP. I am satisfied with the customer support and with the email security. I am also satisfied with the dashboard.

    For how long have I used the solution?

    I have been working at the Town of Milton since last year.

    What do I think about the stability of the solution?

    Regarding the effectiveness of Proofpoint Enterprise DLP, it is really good in cases of email security and analyzing user behavior. If an email is delivered to the user's inbox, I can check whether the user clicked a link or not. I can check in Proofpoint Enterprise DLP TAP dashboard whether the user clicked a malicious link or not and whether there is an effect on the user system by clicking the malicious link. It also automatically blocks that sender if the sender is malicious. I really value that feature.

    What do I think about the scalability of the solution?

    Proofpoint Enterprise DLP's scalability is good and we do not have any issues with that.

    How are customer service and support?

    The unified platform is really important to find the root cause of the issue, such as how the problem arises, when the user clicked a link, how many users received the malicious email, and what the impact is. To find the root cause and to analyze the attack pattern on how it is entering our environment is really helpful with a unified view.

    I am not aware of the Autolearn classifier because perhaps my other team members are working on that. They are the ones configuring Proofpoint Enterprise DLP servers. I do not have any information about this. I am basically checking the alerts and how the email is delivered to the user's inbox.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I do not have any information about previous solutions because I have been working in the organization for the last year, and when I joined, the organization was already using Proofpoint Enterprise DLP.

    How was the initial setup?

    Previously Proofpoint Enterprise DLP was on-premises. Now we have migrated it to the cloud. Currently, we are in the process of migration and we have almost completed the migration to the cloud. Only the outgoing bound emails are still on-premises, and we will shortly move those into the cloud.

    What about the implementation team?

    The team evaluated other options as well before starting to use Proofpoint Enterprise DLP, but when they started using it, I was not yet in the organization. So I do not know which tools they evaluated, but they definitely evaluated other tools as well.

    What's my experience with pricing, setup cost, and licensing?

    I do not have any information about the investment because I am working on the security alerts and security metrics.

    What other advice do I have?

    I have provided my feedback on Proofpoint Enterprise DLP and I give this product a rating of ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Feb 25, 2026
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    Updated: April 2026
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    Download our free Proofpoint Enterprise DLP Report and get advice and tips from experienced pros sharing their opinions.