Qlik Sense Reviews

We built a reporting platform across the organization. The business needed people with Qlik knowledge to develop the solution. As Qlik is Self-Service oriented, even business people can create their own quick solutions. We are using a proper QDF structure and versioning system, which gives us many benefits such as reusability, backup availability, control versioning, etc. We created best practices for development purposes. Our community is comprised of several hundreds of users, and it works like a charm!

There have been always requirements for reporting. At the very beginning, the only way we could report the data was via SQL and Excel. Now, there is a robust but flexible reporting platform that gives lots of opportunities to the end users, and the solutions are still integrated with other systems like Collibra, SageMaker, Airflow, etc. 

We would like to start with big data processing and shift it a bit ahead. We have discovered it is possible to have a data-driven organization as almost all decisions are based on data from this platform.

It is mainly easy to use. It is simple to develop, which is good. However, on the other hand, there is a lack of functionality. 

The self-service capability allows even less IT-oriented people to build their solution as quickly as possible for their next meeting in several hours. The ETL is another benefit of this tool as it is not the standard functionality of reporting tools. You can manipulate and clean the data directly in the tool without dependency on a DB team.

They need to keep it as simple as possible but include as much advanced functionality as possible by positioning all the objects on the page, changing colors for all the objects, improving sheets actions, etc. 

I really like the new UI, which is sadly similar to Power BI. Why is there a simple mode for something that is simple at the beginning? I would add more capabilities first into advanced mode. Pixel-perfect solutions are still required, yet not possible in Qlik right now.

I've used the solution for five years.

We used QlikView, however, it was too old and unsupported.

We'd like it if they could provide a discount.

We looked into Spotfire, PowerBI, and Tableau.

I was working for a power utility company, so our primary use case for Qlik Sense was consumption data and customer billing.

Qlik Sense is essentially a web-based tool even though it's on-prem – you're working off an HTML page – so it's pretty quick. Your processing speed does not matter because you're using a lot of stuff through the web. That's great because it brings down the cost in regards to hardware.

At the same time, learning the language is quite easy. It's not SQL, it's not Python, it's natural database language, so you can pick up the usage pretty easily.

There is room for improvement in the storytelling mode and the report sharing. Qlik Sense also does not have a subscription base like Power BI. So a lot of the analysis is housed in community pages that are managed by either the author or a database administrator, or whoever the Qlik Sense manager is there. It doesn't lend itself to being shared quite easily, because it requires licensing for viewers to consume.

I would also like to see a PowerPoint integration introduced. Power BI, for example, offers a slide deck that can be downloaded and inserted it into your deck. I'm referring to Power BI because that's what I use the most and that's the standard for me. Tableau has this integration in addition to a superior visualization tool. I think Qlik Sense has a better engine than all the three that I've mentioned, but in regards to sharing the analysis, it's clunky; it's not as good.

I have five years of experience with Qlik Sense. 

The stability of a solution depends on the process that brings in the data. We had a strong Qlik Sense production data pipeline that is always firing and we didn't have any resource issues where we were running out of space or anything like that. I think that for the most part, any tool will work well if the environment that it's set up on is well prepared.

Qlik Sense does have a lot of connection APIs that you could do. However, I think Microsoft Enterprise customers can run into challenges with it. We were Microsoft Enterprise, so eventually there was going to be some issues in regards to just how this tool was going to be able to grow with the company. I think it really depends on how many systems you have and how ingrained you are with those systems.

The solution does replace a lot of legacy products, which helps reduce costs, but you really do need somebody that knows what they're doing to get all the integrations done right.

The tech support we received was great. They were very knowledgeable and explained things quite well. They were very gracious with their time. Obviously, they were charging us, but they were well trained. We received tech support through our vendor. 

Positive

The initial setup was pretty straightforward. However, a lot of expertise from the backend was required from the vendor to get the solution running. So even after Qlik Sense had been deployed, we still had a lot of issues with development and it wasn't very self-service.

As far as maintenance went, from my standpoint, it didn't really feel like there was a big team working on Qlik Sense. I'm sure there was probably scheduled maintenance that was done during off-peak hours and it didn't really disrupt any of the daily production; reports were still running as planned. There was maybe one or two hiccups towards the end before I left, but again, that was during the pandemic, so a lot of things were probably falling behind. 

The deployment was done through a vendor, which was a problem. The vendor was ingrained into a lot of the deployment of our analysis and trying to get things off the ground from a proof of concept to production and the expertise was not shared very well with the in-house talent. We were always having to go back to them. That created a revenue stream for them, which became very expensive for us. 

Anytime somebody wanted to develop something, we were having to buy hours (paying consultancy charges), and ultimately, it was not sustainable. This model ends up being so much more expensive than deploying something that is a little bit more self-serving and can be deployed across your admin user rates.

It's not a tool that can be the one-all because the license does not cover all the services that a small business or even an enterprise needs to lean on because it requires too much from the vendor to support it.

Qlik Sense is a middle of the road solution in terms of price; just average in regards to pricing. It has a great following because of QlikView and an organization can save money if it goes through Qlik Sense as opposed to doing the full deployment of QlikView. Qlik Sense is a robust solution tool, but it's hard keeping up with the big guys now. 

At my company, the licensing had to do more so with having other users, like non-technical users and business users, and enabling them to view the reports and the analysis. So I don't know if they've changed the licensing to a read-only or reader, but at the time when I was there, it was all or nothing. So you basically were a power user or you were just not going to get it.

My organization might have had a deal for 200 seats. I don't know how much a seat cost us though. 

The primary solution was to provide a centralized way to access siloed cross-functional reports. 

By using Qlik Sense, we were able to combine data from our BI solution, ERP, and other systems, to provide daily reports, plus analytics capabilities with high performance. 

As Qlik Sense is an in-memory solution, the performance is fast and provides real-time insights. 

Also, with their ETL capability, we were able to perform ETL without a true data warehouse. It saved us a lot of money by being able to postpone the DW project and gave us time to think of other solutions, like data lakes.

From siloed reports, we went to a centralized knowledge hub, combining cross-functional data, and helping decision-makers see the data as a whole, therefore making more informed decisions. 

Also, the self-service capability allowed users to create their own reports on the fly. People from different departments were pulling their data from different sources and presenting their own truth. 

With Qlik Sense, and being able to provide a central data hub, we were able to recreate most of the siloed reports, present one truth on the data, and increase the trust of the organization in the data being presented, gaining leadership approval.

The ETL capability is great. It facilitated the integration of data from different sources without a true data warehouse. Being able to pull data directly from the ERP system and apply the business rules in Qlik, and combine it with the BI data, decreased the business process time. We had to send every request over to our overseas BI team. Being able to have at least one BI resource in-house who is an expert in Qlik, we decrease the development time and started delivering solutions in a much more timely manner. 

The ease of use, providing a self-service environment, and high performance when interacting with the dashboards and reports are all great.

Ad-hoc reporting capabilities would be ideal. Despite the solution being a self-service solution, many users still struggle to create their reports. With an easy drag-and-drop style report, it would make a huge difference. There are extensions for that, however, you have to pay them separately. 

Having a report publication feature is also very important, and it is not native to the on-prem version. However, Qlik has made huge advancements on the cloud version, and adding the hybrid capabilities, in which we can maintain the data in-house and just publish the dashboards to the cloud, will allow us to soon go to the cloud and have access to all those extra features we are missing on-prem. 

I've used the solution for seven years.

The product is very stable. They release three to four updates every year. That way, if bugs come up, they are fixing them in a timely manner. They always listen to the user community and tend to develop what is being requested.

The solution is very scalable, especially the cloud version. Their licensing agreement works really well for large organizations.

The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However, I believe they are starting to provide direct support in certain cases. The use of the Qlik Community is fantastic, as they have experts providing solutions and fixes in a timely manner as well.

Positive

SAP Business Objects. They were very expensive and lacked the dashboard capability side of it. It was also very complex and needed more internal resources. Every request would take longer for it to be developed as well.

The setup was very straightforward. The setup is done through 3rd-party vendors, so you just need to make sure you spend a little more and hire an experienced consulting company for the work.

We implemented it via a vendor. Having the knowledge of experienced consultants doing the work is worth it and can prevent huge delays and problems.

I am not really sure about the full ROI numbers, however, compared to what we would have spent with the DW development, and increased headcount, we would have spent a lot more money. As I said, their licensing plan makes it very simple and cost-effective when we need to add more users.

I'd advise users to go to the cloud. If you can, go directly to the SaaS version. From a cost perspective, it was cheaper than other solutions - and better. Now it might seem more expensive, however, with all the features available, and being able to create a full data pipeline, it makes more sense using Qlik Sense.

We also looked into Power BI and Tableau.

Definitely go to the cloud. Use the SaaS solution as it offers more capabilities and you don't need to be concerned about the back-end management. If fully going to the cloud is not possible, think of a hybrid solution. 

Our primary use case for this solution is focused on the pharmaceutical business, and we deploy it on-premises. We use it typically for dashboards, sales charts, and cost of production for marketing with solutions like Salesforce.

The scripts available in the solution are not great and could be improved. Additionally, the setup should be more straightforward.

We have been using this solution for approximately fifteen years.

The solution is stable.

The solution is scalable.

I rate customer service and support seven out of ten.

Neutral

The initial setup is not too complicated. However, approximately 10 to 15 people are needed for deployment in any project.

It is complicated to calculate ROI for any product.

I rate this solution a nine out of ten. However, because it's very important, the solution is good and can be improved by including data mining and machine learning.

I'm primarily using the solution for analyzing the traffic, sources, electronics, the approval ratio, and payments. It is very similar to QlikView.

The solution offers a lot of data you can use for analysis. 

With Qlik Sense what I really do like is that I can see the status of the leads under the page of conversion. Once I use Qlik Sense, I can see the status of the leads and I don't need to use another platform or software. I can see how many leads an affiliate sends, and I can see the status of his leads. It is also very flexible for me as well.

It's user-friendly. 

The product is very stable. 

Sometimes the refreshing it's not so updated. It's going to take 20 to 30 minutes to refresh sometimes. They're basically taking ten minutes or 15 minutes to refresh. It's got to refresh faster. 

Qlik Sense I've used less than QlikView. Qlik Sense came afterward. I've used it for around ten months to one year.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is good. It's reliable. 

The solution offers very good scalability. Since we have a lot of data, I never miss data. We have 1,000 leads and 1,000 activities and everything is shown there.

We have 30 or 40 people using the product. 

We are using project coordinators. Payments are also using it and most probably the business intelligence team as well.

I've never dealt with technical support in the past. I can't speak to how helpful or responsive they are. 

I've used QlikView as well.

I am a customer and an end-user.

I'm not sure which version of the solution we're using. 

There is a lot of data that can be useful for anyone. I'd advise potential users to do good training, see every page that Qlik Sense has, and then start using it.

I'd rate the solution nine out of ten. 

We use Qlik Sense in sales. We analyze all the information about sales channels, customers, and SKUs. We work with all the final information, such as P and L, DSO, and other indicators. We have a lot of indicators from finance, such as information about quality. We are a pharmaceutical lab and have information about the number of lots that we import and released to the market.

We have connected Qlik Sense with SAP and Salesforce. We analyze the information of Salesforce and SAP, such as the number of cases that we receive, the number of the marketing campaign, and the amount of money that we are spending on them.

All the department has that analytics on Qlik Sense

The most valuable features of Qlik Sense are the integration and panel for reports. The integration is very fast even though we process a lot of information. 

The super user can also make changes. It's very friendly to work with after you have had some training. It's very straightforward to make the changes that you need for everyday work.

Qlik Sense is working very well on going to low code and development. They are trying to make their environment more user-friendly. However, the training is not free. When you want to learn more about the tool, sometimes you need to pay for the training. This does not make sense to me because training should be free because the more you learn about the tool the more you use it and the more you are loyal to the company and want to continue usage.

I have used Qlik Sense for approximately there years.

Qlik Sense service is very good, it is stable. We never had a breakdown. The service level agreement is very good.

The scalability of Qlik Sense is very good.

Qlik Sense is used by approximately 35 people in the company with different kinds of data analytics from finance, operations, quality control, and sales. We are using it very broadly in our company.

We have plans to increase our usage of this solution in the future.

I have not needed to use the support, even though we paid for the support.

I was using Microsoft Excel and now I use Qlik Sense. We first started with the desktop version of Qlik Sense and then we migrated to the enterprise. We are now fully integrated with SAP and Salesforce. It has been a long time since we have been working with Qlik Sense as a first tool.

We first decided to train three people in the company with good profiles for data analytics with Qlik Sense. 

We used a company that help us to make the first reports and the first setup. We had very good support from a company from Argentina. They were very supportive and help us a lot. We started to make some development from people from our company and we had help from another company to resolve some issues that were complicated aspects, such as integration. The investments for the deployment were not huge because sometimes an SAP implementation involves a license and a large investment in the development. This is not the case for Qlik Sense.

The full deployment took approximately two months.

We have a company that helps us with the processes with Qlik Sense. For example, the data analytics reports. A professional license allows a very simple way for users to use and modify the reports. We need an expert on Qlik Sense.

The maintenance rate and the maintenance payment that we pay to a third-party company are very low.

We have 20 licenses for Qlik Sense, and it is a special license that allows people in the whole company to use it over time. You buy this license and there are some minutes that can be used. For example, for the users that used only a few minutes in a month, we use this license. All the people have the ability to work with Qlik Sense. However, the number of licenses is not the number of users. The number of users that uses Qlik Sense is approximately 35 people.

We have paid extra to have support from Qlik Sense.

I rate Qlik Sense an eight out of ten.

We handle a large volume of data, and it is very challenging to get insight from it. By using Qlik and filling a dashboard on top of it, our ability to analyze and identify our strengths and weaknesses has improved.

The most valuable features are that Qlik has a very strong ATL available and the capacity to handle large volumes of data.

Areas for improvement include user-friendliness, self-service, and some of the visualization options for generating reports.

I've been using Qlik Sense for three to four years.

Qlik Sense's stability is good.

The scalability is good.

Qlik's technical support is great.

Previously, we used QlikView, but we upgraded to Qlik Sense based on an OEM suggestion that QlikView was about to shut down, so we should migrate in order to keep our support from the OEM and technical partners.

The initial setup is straightforward - I would rate it five out of five. We used an agile methodology to implement, starting with one module and then adding multiple modules and enhancements later on.

We used an in-house team for implementation.

We pay for our license on a one-year basis, and I would rate Qlik's pricing four out of five.

We evaluated Tableau and Power BI and chose Qlik Sense because it has an ETL capability.

I would recommend Qlik Sense for those dealing with large volumes of data. Qlik sense can give you complete end-to-end BI implementation. I would rate this solution as nine out of ten.