Qualys TotalCloud Reviews

Our security setup utilizes Qualys TotalCloud to assess our Azure environment's compliance with CIS and Azure best practices. We recently added the Qualys Software-as-a-Service Detection Response (SDR) module to further enhance our cloud security posture management.

We implemented Qualys TotalCloud to gain better insight into our environment.

TotalCloud offers written explanations to guide us through fixing security vulnerabilities and reducing cyber risks. For instance, if we click on a finding like "ensure public access level is set to private for block containers" a CIS Microsoft Azure Foundations benchmark, TotalCloud will not only tell us which specific container is failing but also provide remediation steps. These steps include a clear, step-by-step guide to fix the issue directly from the Azure console or command line, making it easy to address security risks.

After deploying TotalCloud and configuring the connectors for Azure, we quickly gained visibility into our cloud security posture. While the initial setup gathers data, the overall process is swift and delivers immediate insights.

TotalCloud offers a unified way to assess vulnerabilities and threats across both Asset-as-a-service and software-as-a-service applications. While an additional module, Software Detection Response, is required for the same level of detail in SaaS assessments, it integrates seamlessly with TotalCloud and gathers information through the Azure connector. Similarly, the SDR component is used for Microsoft 365 environments, consolidating all threat data into a single report.

It has significantly enhanced our posture management insight and awareness. It provides a valuable third-party perspective, highlighting potential security issues we might have missed with Microsoft's built-in settings. This independent view offers a more objective assessment, similar to having a security expert unaffiliated with Microsoft or any specific platform.

TotalCloud summarizes our cloud security risks in a single view, prioritizing the most important ones. It allows us to generate reports based on severity levels (critical, high, medium) and offers pre-built dashboards like the Azure one, which highlights the most critical control failures along with the number of affected resources. This way, we can focus on addressing the most urgent issues first.

We can use TruRisk in TotalCloud to view a risk score for our virtual machines. This score indicates the overall security posture of the machine, along with details on identified vulnerabilities confirmed and potential. While the TruRisk score is a valuable integration, I haven't had the chance to fully explore its functionalities in our environment yet.

While automatic inventory detection upon connection is a helpful feature, a truly valuable capability is assessing an environment's security posture against Azure and CIS best practices.

The cloud licensing unit system is somewhat unclear, especially since "units" aren't well-defined. While I'm getting the hang of it, the calculator remains confusing. Overall, simplifying the licensing model would be a big improvement.

I have been using Qualys TotalCloud for one year.  However, I have been using Qualys solutions for over 20 years.

Qualys TotalCloud is extremely stable. We have not had any issues at all.

Qualys TotalCloud scales effectively for businesses of all sizes. Just like other Qualys solutions, it can handle both small and large environments. Their massive back-end infrastructure is built for scalability, so it can seamlessly adapt to your needs. Our company is on the smaller side but I've seen TotalCloud function smoothly in environments much larger than ours.

There are instructions on how to set up our connectors. Once the connectors are set up and connecting, TotalCloud pulls down what it needs, and it's pretty much it.

While the initial deployment itself was straightforward, it required someone with Azure platform admin rights. Since I lacked those privileges, I needed assistance to handle that aspect. Fortunately, the clear instructions allowed the admin to complete their part without issue. The Qualys configuration, on the other hand, I was able to manage easily. In a small environment where one person might have full access, this entire process would likely be much simpler.

As long as the appropriate rights are in place, one person can deploy Qualys TotalCloud.

We implemented TotalCloud ourselves. Our organization also offers consulting. That's what we do. We have a lot of senior-level people here. The Qualys platform's clear instructions allow for independent setup, though it may take longer for those unfamiliar with the process. Utilizing a consultant can expedite the implementation for those new to Qualys.

TotalCloud's price is about right where I would expect it to be.

After researching various solutions like Wiz, I realized most other solutions focus on a single security aspect. Qualys TotalCloud stands out with its full cloud posture management and integration with our existing VMDR and patch management systems. This unified platform offers valuable metadata from one source, unlike other solutions that require managing multiple vendors and systems.

I would rate Qualys TotalCloud ten out of ten.

Qualys TotalCloud is designed for continuous operation, eliminating the need for scheduled maintenance. It automatically synchronizes with your cloud environment, be it Azure, Amazon Web Services, or Google Cloud, to stay up-to-date.

If you have a trusted partner familiar with Qualys, leverage their expertise.  Also collaborate with the assigned Qualys Technical Account Manager. Don't hesitate to ask questions; both Qualys' TAMs and the Qualys community are valuable resources. Qualys offers free training and online documentation to help you with most tasks.

I recommend Qualys TotalCloud to others.

Qualys TotalCloud is very helpful for me for auditing purposes.

Qualys TotalCloud has helped us with centralized cloud management. We have Azure and AWS machines on the cloud. Previously, we were facing a lot of issues with vulnerability remediation. With Qualys TotalCloud, we can see vulnerabilities and misconfigurations and provide them to the remediation team with a timeline for fixing. Previously, we were unable to do that. It has helped us identify and plan the timeframe for the updates.

Qualys TotalCloud helped us show the attack vectors and their criticality to the client. The client could take immediate action. Previously, the client could not understand how critical an issue was. This automation is beneficial for us compared to the manual process.

Qualys TotalCloud has made asset management easy. We have many cloud resources. Previously, the cloud team was not aware of all of the resources. It is pretty easy now because we have visibility into the assets hosted on the cloud.

Qualys TotalCloud provides a single, prioritized view of risk. It reduces the work needed to combine multiple sources to prioritize risk. We can see them categorized based on the criticality which saves time. Previously, it would take us a week to manage, investigate the issues, and configure three or four cloud resources. We can now do that in two days. Once we have the report, we need to analyze it and showcase it to the client. They can then start the remediation.

Over three months, we have seen 20% to 25% improvement in the security posture. It identified about 70% misconfigurations which have now been reduced to 20%.

With TotalCloud, we can scan through the API. If we are not able to deploy cloud agents on the machine, we can use the API. This feature is quite nice. 

It is already perfect, but they can bring some newer dashboards and customization options for the dashboard. It would be great to be able to include on-prem assets on the dashboard. For example, when I am hosting my own server to the public, I should be able to segregate the dashboard to monitor that particular server.

I have been using Qualys TotalCloud for about three months.

Initially, we faced some performance issues. After implementing it, I noticed it took a lot of time to load. However, it was not an issue from the Qualys side, so we waited on our end. After logging out and in again, the issue was resolved, and it became perfectly smooth. The initial gathering of data seems to have contributed to the delay.

We have not scaled it yet.

We did not need any support so far because TotalCloud has been working well. However, in the future, I might require support, and I expect good assistance from the company. It should not take much time.

Neutral

This is the first time I am working on a cloud security platform like this. 

We did not encounter complexity because TotalCloud supports AWS. We do not need much customization or configuration either. The options for configuration are user-friendly. It took around two weeks to complete, with some management approval delays contributing to the timeframe.

Its maintenance is easy. We do not need more utilization or resources. We currently have 7 applications, and we will be onboarding 17 applications soon.

There are five members in our team. Three of us were deploying and configuring the cloud setup, while others managed tasks, analyzed errors, and showcased the progress to the client.

Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great.

We evaluated WIZ cloud security. It has a limited number of dashboards, and customization is not possible. We have to rely on the data showcased on the dashboards, whereas Qualys TotalCloud shows us a lot of parameters and data which makes it easier to show information to the management. 

I would definitely recommend it because it is easy to handle any cloud resources. Asset management is possible, and we can effectively do an audit of cloud resources. 

I would rate Qualys TotalCloud a ten out of ten.

Sometimes I lack the details of misconfigured devices, such as cloud servers and cloud machines, which are hosted in our environment. We face issues while identifying these devices. We used to execute commands to check connectivity, which helped us identify misconfiguration issues or rely on vulnerability reports. Since TotalCloud was introduced, we can remediate these issues once we get the report from TotalCloud.

There are many features that impress me. The first is the misconfiguration detection, as mentioned earlier, and the detection feature alerts us about security tools and reported users. TotalCloud allows us to monitor our cloud environment. Monitoring devices hosted in the cloud dashboard is easy. Additionally, some features prioritize the misconfiguration option. For instance, if a cloud server is critical, it should be prioritized for prompt alerts. These are key features I like about TotalCloud. The best part I like is the on-demand scans. For example, if some machines have open vulnerabilities and the remediation team resolves them, the on-demand feature allows us to verify vulnerability resolution promptly. This helps the remediation teams significantly in closing critical vulnerabilities efficiently.

While I am still learning TotalCloud, which has the latest features introduced, I attended a Qualys event this year. There are navigations that can be improved. Some customizable dashboards provided in the dashboard part also need attention. The main area needing improvement is integration. Although the team is strengthening TotalCloud, integration can be enhanced with SIEM, SOAR, ITSM, and other sources. An enhancement feature could improve TotalCloud further.

I have been using TotalCloud for more than two and a half years.

It is obviously scalable. However, it is improving, so I rate it nine.

Technical support can be rated 8.5 out of 10.

Positive

I started my career in college. I was completely involved in college. I recently switched to CloudSight. As per the company's requirement, they have shifted me to the CloudSight product. I am still using Qualys and CloudSight. There is no difference as Callist is a centralized tool. It starts from the lifecycle, detection, remediation, and reporting. If vulnerabilities reopen, it detects them again. The lifecycle continues. It also patches and remediates endpoint servers in the tool itself. This is the part I like best about Callist compared to other vendors.

It is quite easy. We deployed the Cloud TotalCloud Agent to servers and endpoints easily, without feeling any complexity.

It saves a lot of time and manual effort. We have many options to raise a case if it can be automated. CallStream helps us integrate and automate tasks. It helps us automate lots of things.

It is not cheap. For smaller businesses, people running businesses with a small number of users cannot afford Qualys, as I understand. However, in MNCs and bigger organizations, the cost is not significant. There are different pricing models, like the patch management module, which requires a different price to access. It is not cheaper, but also not expensive.

I definitely recommend other organizations to have this product in their environment. The price is a factor. Smaller organizations might find it unaffordable. However, there are different options depending on the budget, such as purchasing a smaller number of licenses. I highly recommend it. I work for LTI Mindtree, a large organization. Overall, I rate the product nine out of ten.

Our environment uses both on-premises containers and cloud-hosted applications. The majority of our applications reside in the cloud, and for those, we conduct vulnerability scans using Qualys TotalCloud.

Qualys TotalCloud offers clear explanations of identified vulnerabilities, aiding security and project teams in understanding and remediation. These user-friendly descriptions bridge the knowledge gap by providing essential context for those unfamiliar with security concepts. With a centralized dashboard, teams can readily access vulnerability details and take direct action to address them, streamlining the remediation process.

As a large organization, we've been using Qualys TotalCloud for a year. While it takes time to detect all containerized assets fully, we're gradually gaining comprehensive visibility within a single platform.

Qualys TotalCloud offers a unified platform for vulnerability and threat assessment across both Infrastructure as a Service and Software as a Service environment. Currently, our team utilizes IaaS, while a separate team manages SaaS. Qualys TotalCloud allows us to assess all software used within our infrastructure and categorize it based on the risk level of white, gray, or black. Whitelisted software poses no risk, while graylisted software may require remediation or controls, such as Data Loss Prevention or Anti-Virus, to mitigate potential risks. Blacklisted software is prohibited. This tool also helps identify unauthorized software, enabling us to remove it from our network and enhance overall security.

Qualys TotalCloud provides real-time risk assessment, including a TruRisk score that helps prioritize remediation efforts.

Qualys provides the TruRisk score, which we use to prioritize remediation efforts within our Service Level Agreement. We've collaborated with Qualys to develop a customized formula that considers whether a vulnerability is public-facing, resulting in adjusted risk scores. Any vulnerability that cannot be remediated within the SLA will be isolated from the network.

TruRisk helps identify a range of risks, but the public-facing application is a primary concern. Attackers often target this area by running scans and attempting to exploit vulnerabilities on the application or infrastructure side. To address this, we have a separate process based on the TruRisk score, which allows us to remediate all high-risk issues. While some vulnerabilities may appear to be a medium risk to us, they may pose a higher risk to the application or machine. TruRisk helps us identify and prioritize these discrepancies, enabling us to focus our efforts effectively.

Our infrastructure, encompassing over 300,000 machines, previously generated millions of vulnerabilities. However, by implementing the TruRisk score, we have successfully reduced these vulnerabilities to the thousands.

The most valuable feature of Qualys TotalCloud is the visibility it provides. We now have insight into previously unseen container vulnerabilities, allowing us to identify and address most emerging issues.

We are currently using a variety of tools and are working to consolidate them into a single platform. We are exploring options to integrate these tools with Qualys, our primary security and compliance tool, to centralize risk assessment and reporting. For example, while we use Qualys for vulnerability scanning and compliance assessments, we also utilize separate tools for web application scans and some SaaS application reviews. Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management. I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools.

I have been using Qualys TotalCloud for one year.

I would rate the stability of Qualys TotalCloud nine out of ten. We have not encountered any lagging or crashing from the tool.

Qualys TotalCloud is scalable.

I contacted Qualys technical support when we encountered scanning issues. They helped work to resolve our issues promptly.

Positive

I rate Qualys TotalCloud nine out of ten.

We typically onboard all clients in both cloud using Qualys TotalCloud and on-premises environments.

We began to see the benefits of Qualys TotalCloud within the first month, despite initially having few clients with cloud-based environments. Most of our clients were on-premises, limiting our exposure to TotalCloud's capabilities. However, in recent months, we've gained more experience with the platform as we've acquired clients utilizing cloud assets. This increased usage has highlighted the tool's increasing user-friendliness, particularly noticeable in the improved query functionality, which was initially quite challenging.

Qualys TotalCloud provides a unified vulnerability and threat assessment across both IS and SaaS.

Qualys TotalCloud provides a single prioritized view of risk. We can prioritize the threats with TruRisk. A single prioritized view of risk reduces effort by allowing us to accept certain risks as exceptions, focusing only on the critical ones. This streamlined approach saves time and resources for both us and our clients. This saves us around 20 percent of our costs.

Qualys' TruRisk Insights provides comprehensive risk assessment using its own risk calculation system. This system automatically generates an asset risk score based on the criticality of assets and any provided context. By analyzing vulnerabilities and their potential impact on the environment, TruRisk effectively flags them, allowing for a comprehensive approach to risk prioritization. For instance, high-severity vulnerabilities with high CVSS scores affecting multiple assets would be prioritized for remediation. The system's ability to flag vulnerabilities based on the environment and asset criticality makes it a reliable tool for risk management.

TruRisk Insights sometimes identifies assets with high vulnerability scores. For clients onboarded in TotalCloud, patching is managed by the client, while for on-premise clients, patch management is handled using Qualys. Monthly and weekly reports are provided to all clients, highlighting high vulnerabilities and major risks based on asset criticality. Remediation steps, available through Qualys, are included in the reports to assist clients in addressing identified vulnerabilities.

TruRisk Insights has improved our security posture by providing a genuine number of critical vulnerabilities that need to be addressed immediately based on risk level.

I appreciate Qualys TotalCloud's ability to onboard any type of device with ease, including containers. This user-friendly platform provides a comprehensive inventory of all assets and allows for customized policy and control design, a feature I find unmatched by other tools.

Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies.

I have been using Qualys TotalCloud for almost two years.

I would rate the stability of Qualys TotalCloud eight out of ten.

I would rate the scalability of Qualys TotalCloud eight out of ten.

The support process is inefficient due to the excessive number of replies required when submitting tickets. A more efficient solution would be to provide instant call options with engineers, comparable to features offered by other tools.

Neutral

We switched from Rapid7 to Qualys because the latter offers a more comprehensive suite of modules, greater flexibility, and more advanced querying capabilities.

The initial setup of Qualys TotalCloud is easy. If all the required information is available, it takes less than an hour to deploy.

Deployment and other technical tasks are generally handled by two people, but the reporting team consists of many people.

Though I'm not deeply involved with the financial aspects, I estimate that at least twenty percent of costs are saved thanks to Qualys.

I would rate Qualys TotalCloud nine out of ten.

Our clients consist of small and medium businesses.

I highly recommend Qualys TotalCloud to other users. Their strong technical team consistently delivers high-quality solutions and demonstrates a commitment to ongoing research and improvement, effectively addressing problems in a timely and long-lasting manner.

We use TotalCloud to identify and remedy cloud vulnerabilities.

I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily. TotalCloud provides written explanations of remediation paths, helping us to reduce risks. It has a single dashboard that shows all the vulnerability and application findings on one page. 

TruRisk Insights is the most important innovation they've released this year. It's a true game-changer because no competing solution has implemented this. It will help cybersecurity professionals monitor the cloud and find vulnerabilities. We're scanning 21 million assets, and it has definitely helped. 

TotalCloud could improve its scanning of niche devices like Wi-Fi dongles and USB modems because they are often untested. It covers everything else, like laptops, mobile devices, and Bluetooth IoT devices. They can improve on the small IoT devices because hackers and testers use these. 

I have been using Qualys products for approximately four to five months.

Stability is essential, especially on the cloud. Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.

Scalability is important as businesses and services evolve, ensuring all linked assets are secured. Our organization has a cloud environment deployed on EC2 instances, so we constantly run auto-scaling checks.

I rate Qualys support 10 out of 10. They are helpful, respond to my queries, and can answer any question. I have to give them credit. Without their support, Qualys wouldn't be in the position they are in. Their support is better than any competing solution can provide. 

Positive

We used Zscaler, but I have not used another significant Qualys competitor. Since we're on the cloud, we also use other built-in tools like AWS Cloud Security and Amazon GuardDuty.

The initial deployment was not difficult because we have a set of instructions and built-in queries we can run in Qualys. Maintenance after deployment is minimal because the solution automatically updates.

I rate Qualys TotalCloud 10 out of 10. 

We are using the Cloud Security Posture Management (CSPM) and the Cloud Detection and Response (CDR) module. CSPM helps manage configuration compliance, and we have configured FlexScan in our environment for Internet-facing VMs. 

We are in the process of evaluating further advanced features like Cloud Detection and Response and IAC.

TotalCloud provides written explanations to help guide remediation paths and eliminate cyber risk. These explanations are very helpful because not everyone is well-versed in the technology. We have different layers of team. Everyone does not know the technology well. The explanations help across the board.

It provides a single, prioritized view of risk. That is absolutely what we want. We want everything organized in one place. It helps to focus on high risks.

Qualys TotalCloud has helped us view our risk structure, vulnerabilities, and security posture. It does require some fine-tuning, but we do see very good results.

Our risk team uses TruRisk insights, and we have heard very positive feedback about it.

CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs. With everything moving to the cloud, it is something interesting.

We are still exploring it. Currently, we only have two modules. Overall, we are satisfied with it. However, the response part of the Cloud Detection and Response (CDR) module can be improved. It is not yet in place according to requirements; it is not completely available even though the module has been released.

We have been using TotalCloud for approximately one and a half years, but we have been using Qualys products for the last 10 to 12 years.

I would rate it a seven out of ten in terms of stability.

I would rate it a nine out of ten for scalability. It has been fairly scalable for our needs.

The support from Qualys is excellent. They meet delivery timelines very well, and the response times are satisfactory.

Positive

We have been a Qualys customer for a long time and have not yet used any alternatives to TotalCloud.

FlexScan was a bit tricky, but CSPM was fine. Overall, it was easy. It took us approximately three months to fully align and deploy.

It took us some time to realize the benefits of TotalCloud. Being a new product, it took us some time to adapt and fine-tune TotalCloud to our infrastructure and security requirements. Once we went through that cycle, we started seeing its benefits.

We received support from Qualys. Our TAM helped us in arranging resources.

As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive.

We are yet to explore it fully. I would rate TotalCloud an eight out of ten.

We use Qualys TotalCloud for patching and vulnerability management. We implemented it to improve patching and compliance for security purposes.

Qualys TotalCloud has been beneficial for our organization. We are getting a lot of functions in the portal for security assessment related to the third party. It tells us about vulnerabilities in the servers.

The vulnerability information available through the portal reduces my cyber risk. Qualys TotalCloud has improved our security posture. We receive daily security and vulnerability reports, which we act upon. We can remediate the issues on time.

I knew about the benefits of this product before buying it. We started seeing its benefits within two to three days of deployment.

One of the features I appreciate is the ability to generate daily reports without relying on anyone else. This feature has been very beneficial as it allows us to address security gaps and remediate them promptly.

I have been using Qualys TotalCloud for onyly two months. It has been working very well, but it would be helpful if the dashboard could generate reports tailored to specific compliance needs. For example, in India, we have to comply with RBI and SEBI guidelines. It would be great to have reports related to RBI and SEBI compliances.

I have been using Qualys TotalCloud for not more than two months.

I would rate its stability as nine out of ten. It is a stable solution, which is why we chose it.

I would rate its scalability a nine out of ten. The solution scales well.

We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users. At first, we had one branch, but now, we have four branches. Some branches are based in India, and some are out of India.

We have been working with it for only about two months. We have not used technical support. We have been in contact with presales and the deployment team. We have not had the need to engage with their customer support.

Neutral

We did not use any other solution before implementing Qualys TotalCloud. We have started a new organization where I have taken full services from Qualys. We chose Qualys based on familiarity from past experiences in other organizations.

The initial setup was straightforward. 

It is an easy product. I was familiar with it from the previous organization. Other colleagues were not very familiar, but they were able to understand it. It is not command-based. It is GUI-based.

Its implementation took 10 to 15 days. We are a small organization. We do not have a large number of APIs and servers. There is no issue.

It does not require any maintenance from our side.

The solution is proving beneficial, allowing us to remediate vulnerabilities before any issues arise. Daily reports alleviate all the concerns that we had previously. We have seen more than 50% improvement.

The cost is high, but it meets our organizational needs.

It is a very good solution. I would rate it a nine out of ten.