What is our primary use case?
The product that I'm working on requires testing on different Kubernetes clusters, and the major ones we have are AWS, GCP, AKS, DigitalOcean, and some others as well. Earlier, we had to go on every cluster to get access, manage, and test for different clusters for our product, but as soon as we started using Rafay Kubernetes Operations Platform, it provided us with a single dashboard with multi-cluster support for different platforms, making it really helpful because the hassle is gone now. We don't need to worry about different clusters as we have a single dashboard.
In our case, we manage multiple public clouds where we create our Kubernetes clusters such as GCP, AKS, and AWS. We found Rafay Kubernetes Operations Platform to be a very useful platform for managing all those clusters because it provides us with a single dashboard through which we can manage all the different Kubernetes clusters that we have.
What is most valuable?
The best feature I will mention of Rafay Kubernetes Operations Platform is the centralized multi-cluster management feature, which allows us not to worry about accessing different clusters, as it provides us with a single interface through which we can manage all the different users, namespaces, and cluster resources. This is what I and my team love working with because we don't have to worry about the different clusters that we are working with.
The central multi-cluster management feature saves us time because earlier we used to create a ticket for access to different cloud providers, which took time to get access, but with Rafay Kubernetes Operations Platform, we have multi-cluster support that makes it really easy for our team and saves our time.
The GitOps flow that Rafay Kubernetes Operations Platform has is something I'm looking into. I haven't extensively used that aspect, but there's discussion in my team about using their GitOps flow to onboard different new clusters, so I'm still researching that area and seeing how we can use it in our use case.
Rafay Kubernetes Operations Platform has positively impacted our organization by increasing overall productivity as a team because we are a big team with many people working on Kubernetes clusters on different public clouds. Earlier it was a hassle for the DevOps team since they had to manage all the cluster access, but with Rafay Kubernetes Operations Platform, it has really improved our productivity, allowing us to do many things ourselves since the admin provides a single access for specific areas.
What needs improvement?
From a normal point of view, most things are good with Rafay Kubernetes Operations Platform, but I think there is a bit of a learning curve for new users unfamiliar with the platform, as it sometimes takes time to understand what exactly we are doing there and how everything works.
The onboarding part and documentation of Rafay Kubernetes Operations Platform can be improved because new persons in my team sometimes feel that the documentation requires some time to understand. While it's not messy, there is definitely a learning curve there.
For how long have I used the solution?
I have been using Rafay Kubernetes Operations Platform for the last one year.
What do I think about the stability of the solution?
Rafay Kubernetes Operations Platform is stable.
What do I think about the scalability of the solution?
The scalability of Rafay Kubernetes Operations Platform is good. Whatever we have used till now is really helpful for us, and we can use it as expected.
How are customer service and support?
We haven't had any issues with the customer support of Rafay Kubernetes Operations Platform. Aside from the documentation aspect, we didn't require to connect with them.
Which solution did I use previously and why did I switch?
We didn't use any specific solution before. We were just using the normal cluster setup across different clusters, and eventually, after learning about Rafay Kubernetes Operations Platform, we switched to using it.
Before choosing Rafay Kubernetes Operations Platform, I would say we did not evaluate other options. We had multiple clusters earlier, and once we learned of Rafay Kubernetes Operations Platform, we started using it and loved it, which is why we continue using it without looking into other options.
What was our ROI?
In our case, we have seen a return on investment, particularly in terms of time saved, as we resolved the ticketing issue and related problems.
What other advice do I have?
I would advise individuals looking into using Rafay Kubernetes Operations Platform that if they use multiple clusters in their organization or multiple public cloud providers and want to avoid the hassle of managing all those clusters, then they should definitely use Rafay Kubernetes Operations Platform. I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
