One of our use cases is for our in-house applications that the development team builds. We also use it for typical tasks like running Jenkins, GitLab, and other development tools to make them accessible for the developers who write code and do software development.
Systems Engineer at a financial services firm with 1,001-5,000 employees
The solution's enterprise-level security provides peace of mind, ensures compliance, and allows us to focus on other tasks
Pros and Cons
- "One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority."
- "The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find."
What is our primary use case?
What is most valuable?
One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority.
We just run Red Hat Enterprise Linux’s built-in security features day in and day out. We know it's secure, and then we just move on to other tasks. It's like a routine where we don't have to think too much because we know it's already integrated into the whole enterprise. It's the next step, and it gives us more time to focus on other tasks.
What needs improvement?
We are trying to figure out how to enable encryption or just encryption. The last thing we want is to use locks, which are a hassle for encryption. We don't have the personnel to unlock the system every time it gets rebooted. I know there's a way, like on Windows, where they have TPM. I'm not sure how Red Hat Enterprise Linux’s TPM works. That's one of the issues we face—how to utilize TPM effectively.
I think in the future, if the company requires us to encrypt everything, it would be a time-consuming process. I'm not sure how long that would take or if it will happen. I just want to understand how Red Hat Enterprise Linux and TPM work or if there's an existing solution that works similarly where I don't necessarily have to be present every time my system reboots and enter a password. At least for Windows, we know that it works, but I'm not familiar with the equivalent functionality in Red Hat Enterprise Linux.
In future releases, I would prefer a Red Hat Enterprise Linux image that fits on a DVD. The Red Hat Enterprise Linux image keeps getting larger and larger. One of the biggest requirements for my company is that it has to fit on a DVD. Now, with Red Hat Enterprise Linux 9 approaching close to ten gigabytes, it won't fit on a DVD anymore. The last thing we want to resort to is using Blu-ray. I prefer not to use Blu-ray. So we need to keep the image size on a DVD smaller. That's one of the main issues. And we can't use USB sticks either, even though they're a new option. Everything needs to be burned on a DVD. So having a Red Hat Enterprise Linux image that fits on a DVD would be beneficial for any future versions or releases.
For how long have I used the solution?
I have been using this solution for eight years now. Right now, we're migrating. I'm trying to upgrade from Red Hat Enterprise Linux 6 to Red Hat Enterprise Linux 7. And that process is painstaking. It's taking a lot of time. I know we want to get that done before October because I think that's when the security support for Red Hat Enterprise Linux 6 expires. We need to move everything to Red Hat Enterprise Linux 7.
We have a lot of legacy systems, and it's very time-consuming trying to figure out what will work and which version of Red Hat Enterprise Linux will support all our applications. So it's just a lengthy process to go through.
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Red Hat Enterprise Linux (RHEL)
March 2025

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What do I think about the stability of the solution?
In terms of stability, there have been some issues, particularly on the workstation side. The workstation tends to freeze up occasionally, requiring a system restart. The server side, on the other hand, works well as intended. Although Red Hat Enterprise Linux is primarily designed for servers, our developers use it as a workstation, and that can sometimes cause issues after a couple of days of continuous use.
They may need to restart their systems when something freezes or stops working. So it's one of those things we encounter.
How are customer service and support?
I don't really use it extensively. I have some knowledge and experience with it, but I don't heavily rely on Red Hat support. Whenever I encounter a problem, I usually turn to Google for solutions.
The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find. I tend to prefer searching on Google since I can get immediate answers there compared to the knowledge base, which can be challenging to navigate. It seems like the knowledge base could use some improvement.
Which solution did I use previously and why did I switch?
One of the main advantages is the level of support. Red Hat Enterprise Linux provides nearly ten years of support, including two years of extended support, whereas other operating systems typically have one or two major versions released within five years. It can be challenging to allocate the budget for frequent updates over such a short period. So I think that's the main appeal of Red Hat Enterprise Linux—its ten-year support with an additional two years.
How was the initial setup?
Since I've been working with Red Hat Enterprise Linux for a long time, it feels easy for me. However, for someone completely new to it, especially coming from a Windows background, it might seem more complicated. But for me, it's second nature and not that difficult. So the initial setup depends on the level of familiarity with the system.
For a brand-new system, it might take around ten minutes.
Which other solutions did I evaluate?
I have worked with CentOS, Fedora, and Ubuntu. So I have experience with different flavors of Linux, from the Ubuntu side to Fedora. From a developer's point of view, the main difference, if I compare it to Ubuntu, is that they always get the latest packages, which helps them a lot.
On the other hand, with Red Hat Enterprise Linux, I understand that it's set up to prioritize security. But sometimes, from a development perspective, it's challenging for them to obtain the latest packages. As an assessment, I have to go out there, fetch the package or compile the new package for the new version, and then bring it into Red Hat Enterprise Linux so that developers can use it. I think that's the issue. It's a balancing act between trying to get the latest package versions and ensuring stability and security. It's a problem that I think everyone struggles with.
What other advice do I have?
Overall, I would rate the solution an eight out of ten because there is always room for improvement when it comes to technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Lead Software Engineer at a tech services company with 51-200 employees
Makes it easy to go back and look at all the Open CVEs
Pros and Cons
- "Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times"
- "I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance."
What is our primary use case?
We need to build a lockdown version of Red Hat Enterprise Linux to build our application on top.
How has it helped my organization?
It gives us a stable and secure platform on top of which we can build our applications.
We use Red Hat Enterprise Linux for containerization projects. It allows us to do better application isolation using containers. If I want to take a program that runs on my system and put it in its own network namespace, I can put it in a container. I can put a physical interface in with it and run them together in that container.
It definitely makes it easy to go back and look at all the Open CVEs and things like that.
It works well for us in terms of the portability of applications and containers for keeping our organization agile. We are able to do the kind of things we need to do. We are able to modify the system to do whatever we need to do to get where we want to go.
What is most valuable?
Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times.
What needs improvement?
I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance.
We definitely spend a lot of time developing on top of things, but I am not sure what on the Red Hat Enterprise Linux side can be better.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. I would rate it a ten out of ten for scalability.
How are customer service and support?
It has been great when we needed it. We have not needed a lot of it, but we have had no problems when we needed it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a similar solution previously. We have only been using Red Hat Enterprise Linux.
How was the initial setup?
We use it on-premises. We use the ISO installer. We install it via CD ROM on-site.
I was not involved in its initial deployment.
What was our ROI?
It is the guarantee that we are getting the updates that we could backport into the system and we have a stable system to build on.
Which other solutions did I evaluate?
We have been using Red Hat Enterprise Linux since I have been with the company. They might have evaluated other solutions before I joined.
What other advice do I have?
To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would ask, "Why?" We plan to stick with Red Hat as far as we see in the future, and we have no plans to change.
Red Hat Enterprise Linux has not helped us to centralize development. It is not something we are looking to use it for.
We use Red Hat Insights very little. We work mostly in an offline environment. It is hard to use Red Hat Insights in an offline environment.
I would rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Consultant at a tech services company with 11-50 employees
Offers portability, security, and stability
Pros and Cons
- "Red Hat Enterprise Linux's most valuable attribute is its stability."
- "A targeted package tailored for small and medium-sized businesses can help increase business."
What is our primary use case?
We are a Red Hat Enterprise Linux partner and provide host servers for various applications, including web applications and databases.
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features simplify risk reduction and compliance maintenance, making them easy to use. We utilize SA Linux, a highly secure operating system. Its risk mitigation and compliance measures are effectively implemented due to the regular delivery of patches, updates, and bug fixes. This continuous maintenance enhances the stability of the system.
We are able to maintain compliance when it comes to the security regulations.
The level of portability succeeds in keeping our organization agile.
We used several platforms, but Red Hat provides us with a more uniform installation process, a more consistent platform, and easier system maintenance. Additionally, the Ansible playbooks are now simpler to manage due to the standardization of our platform. We quickly realized the benefits of adopting a single platform instead of using multiple platforms. This decision has streamlined our operations and simplified license management for our sales department. Additionally, the purchase process has become more straightforward.
We operate a hybrid IT infrastructure consisting of both on-premises and cloud servers. We have had positive experiences with Red Hat Enterprise Linux, which has enabled us to build and deploy applications with confidence and ensure their availability across physical, virtual, and cloud environments.
Red Hat Insights is a valuable tool for preventing emergencies caused by security vulnerabilities, non-compliant configurations, and unpatched systems. Although we haven't faced an emergency yet, we've noticed that the tool provides valuable advice and sometimes even playbooks to resolve security and stability issues. It's a powerful tool indeed.
Red Hat Insights provides us with vulnerability alerts and targeted guidance. All systems are stable and we have no crashes and no failouts.
What is most valuable?
Red Hat Enterprise Linux's most valuable attribute is its stability.
What needs improvement?
A targeted package tailored for small and medium-sized businesses can help increase business.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable. We have been running the solution for years with no crashes.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable. We have not encountered any issues. Since we are virtualized, it is merely a matter of allocating virtual CPUs, virtual memory, and so on. The limits are very high, so we are not currently experiencing any constraints.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from our previous solution to Red Hat Enterprise Linux because of the uniformity of the platform. It is also a larger organization that is well known.
How was the initial setup?
The initial deployment is straightforward and well-documented. The deployment time is between 15 to 30 minutes.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
From what I've seen of Red Hat Enterprise Linux, it's well-documented. There are comprehensive notes and documentation available. I've been using it recently, and I've found that all the information I need is readily available. If we can't find what we're looking for, our support organization is there to help.
We have a virtual environment and deploy the solution from a satellite.
Currently, we require two people for the maintenance of Red Hat Enterprise Linux.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Master Software Engineer / Manager at a consultancy with 10,001+ employees
Useful online documentation, straightforward implementation, and secure
Pros and Cons
- "The most valuable features are the specification and technical guides, they are most important the security."
- "The accessibility to the resources could be more widespread. We have to put a lot of effort into finding indigenous information on the site. For example, the license information is convoluted. This information should be easier for customers to access."
What is our primary use case?
We are using Red Hat Enterprise Linux for running solutions, such as database solutions, and enterprise, web, and network applications.
How has it helped my organization?
One of the fundamental reasons Red Hat 7 has benefited our organization is that it is fully certified. It has certifications on the DISA STG and other cybersecurity frameworks like Zero Trust. This is what the Department of Defense mandates to be used and it is feasible to receive these specifications and automate the implementation for continuous improvement. By implementing the technical guides, we can receive immediate results and protect environments according to our expectations. There are a group of technical procedures that are shared and that you can implement, if you follow the industry best practices.
What is most valuable?
The most valuable features are the specification and technical guides, they are most important for cyber security assurance
What needs improvement?
The accessibility to the resources could be more widespread. The registration of the license information is complicated and this product registration process should be easier for customers to access.
In an upcoming release, they could improve by having more focused security.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for more than 15 years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is perfectly scalable. You have some resource limits depending on how you're using the technologies. According to those usage patterns, the system is going to be able to give more or less. However, this depends more on the user side than on the system side.
We have approximately 10,000 enterprise users using the systems. They sporadically log into the applications and make use of the database systems and extract information.
How are customer service and support?
There is a division between the paid support and the support that is included by the website of Red Hat. I have only used the website support and there is a lot of documentation available.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup is straightforward for our use case. As long as you understand what you're doing, the technologies that are involved, the proper way to style, secure, and prepare them, everything will be fine.
After you have the guide, the printed procedure, the deployment is straightforward. The operating system can be deployed in less than an hour.
Okay, and how long did the deployment take?
What about the implementation team?
The solution requires maintenance, and it is a shared responsibility. They take different maintenance actions or tasks, and sometimes it's the operating system, database system, or application front band that needs maintenance.
What other advice do I have?
The number one advice would be to keep the division between testing and production.
There's one system that you need to set up for testing purposes only, and this testing system can be obtained free of license. There's an evaluation license that can be easily applied. When developing the application on the Red Hat 7 system, stay using the evaluation version until the requirements are fully met, only then should you migrate them to a paid supported version.
The biggest lesson that you learn by using this solution is, you easily reach a point where a single person or a single team can no longer respond to the complexities and challenges of the security or the different versions of the applications. At that moment you need to rely on a serious fused team, that team that is backing the effort.
I rate Red Hat Enterprise Linux an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security Engineer at a financial services firm with 10,001+ employees
A highly stable solution that is super easy to use
Pros and Cons
- "The product is super easy to use."
- "The default settings are confusing."
What is our primary use case?
I use the solution to build web applications.
How has it helped my organization?
The tool provides more support, resources, and documentation than other products.
What is most valuable?
The product is super easy to use.
What needs improvement?
The default settings are confusing. I often change these settings to avoid problems.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
The stability of the product is very good.
What other advice do I have?
I did not have issues finding configurations and changing settings as needed. I haven't had any issues like bugs or downtime while using Red Hat Enterprise Linux. Overall, it was a good experience. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Linux technical leader at a financial services firm with 201-500 employees
Has specific security checks that are beneficial
Pros and Cons
- "The security features are the most valuable."
- "Risks, for example, specific to Linux, need improvements."
What is our primary use case?
I use Red Hat Enterprise Linux (RHEL) for its specific security features.
How has it helped my organization?
Red Hat Enterprise Linux has specific security checks that are beneficial. We follow its support and it helps with security verification.
What is most valuable?
The security features are the most valuable. The long-term support for weekends is also beneficial.
What needs improvement?
Risks, for example, specific to Linux, need improvements.
What other advice do I have?
I would rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 7, 2024
Flag as inappropriateData Platform Engineer at a manufacturing company with 10,001+ employees
Comes with good tech support and security patching feature
Pros and Cons
- "Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything."
- "I don't like the UI changes that come with different versions."
What is most valuable?
Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything.
The tool's insights included with licensing is good. Security patching is also a good feature for us.
What needs improvement?
I don't like the UI changes that come with different versions.
How are customer service and support?
The tool's support is good. Sometimes, support comes from India. I try to wait and ensure remote support is from the US so that it fits the timeline.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's deployment is straightforward.
What other advice do I have?
We are a big data shop that has around 700-800 nodes.
Red Hat Enterprise Linux Leapp was very helpful. It is very easy to use.
Our servers run for 500 days, and we reboot them every 600 days.
I search through Red Hat Enterprise Linux's knowledge base daily.
We use Red Hat Enterprise Linux 8.6 since the third-party tool is compatible with it.
We use satellites for the operating system and Ansible to do the configuration.
I rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Development Engineer at a manufacturing company with 10,001+ employees
A rich ecosystem regarded for its exceptional stability and robust security features
Pros and Cons
- "The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges."
- "I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly."
What is our primary use case?
We use containers to create RPM packages for graphics drivers.
How has it helped my organization?
The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.
What is most valuable?
The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.
What needs improvement?
The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.
For how long have I used the solution?
We have been using it for six years.
How are customer service and support?
Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.
How would you rate customer service and support?
Neutral
What about the implementation team?
We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.
What other advice do I have?
The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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