We use Red Hat Enterprise Linux as an operating system for hosting Oracle databases.
Director (PRC) at Talawa software
Protects from ransomware attacks and significant data loss, but its operating system configuration could be improved
Pros and Cons
- "The most valuable features of Red Hat Enterprise Linux are its stability and resilience in that we rarely have to take down the systems completely to patch them."
- "The solution's operating system configuration and function selection could be improved."
What is our primary use case?
How has it helped my organization?
Compared to Windows as a server operating system, Red Hat Enterprise Linux seems more secure, and we've had fewer intrusions onto our systems. That one, for us, is the single most important thing. In a few instances where we've had intrusions, we've been able to detect them very quickly and get patches that fix those security holes very quickly, thus preventing further intrusions.
In the cases of clients I've worked for, I've never been involved in a ransomware attack or a significant reportable data loss. That is why we continue using either Red Hat Enterprise Linux or Oracle Linux.
What is most valuable?
The most valuable features are its stability and resilience in that we rarely have to take down the systems completely to patch them.
What needs improvement?
The operating system configuration and function selection could be improved. Configuring the operating system and selection of options takes a lot of expertise. I'm now going to retire, and I've been doing this for many years. Trying to train people to make those choices is proving to be difficult. However, to get applications to run efficiently in those environments, those selections are absolutely crucial.
Red Hat Enterprise Linux should include simpler storage management.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 20 years.
What do I think about the stability of the solution?
I rate Red Hat Enterprise Linux a nine out of ten for stability.
What do I think about the scalability of the solution?
No system is infinitely scalable in a linear manner. As you scale up anything, the fact that you're scaling adds overheads. If I were to compare Red Hat Enterprise Linux to Windows, I would give Windows a seven because you run out of scalability much faster on the Windows side.
I rate Red Hat Enterprise Linux a nine out of ten for scalability.
How are customer service and support?
Red Hat Enterprise Linux's technical support team is not that great.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive, but it's hard to quantify. Oracle doesn't have a license. You just download Oracle software and use it, but their support is way more expensive. So they're about the same. With these types of operating systems, you need to have some support. With Red Hat Enterprise Linux, you need to pay a massive upfront licensing fee in order to get support. You don't have to pay a licensing fee for Oracle, but then you pay a massive support fee to get the support.
They're about the same overall. I don't really make that choice for my clients. I ask them to ensure that they do have some support from someplace. If they suffer a breach and need someone to help fix the problem, they should have something up and running when it happens instead of running around trying to arrange it.
What other advice do I have?
Most of my clients have particularly sensitive information. We tend to run on-premises rather than the cloud because of security issues for those highly sensitive databases. We disconnect those databases from the internet so they are ultimately secure. That is something that you cannot do in the cloud.
Red Hat Enterprise Linux doesn't have any particular standout security features, which the other Linux tools don't have. I've also used the Oracle version of Linux, which seems very similar to Red Hat Enterprise Linux. Both seem to be as secure as the other. If I have to give a score in relation to stability, Oracle's version of Linux might be slightly more stable than Red Hat Enterprise Linux.
All the customers I've worked for have been using those operating systems for a long time. For instance, one of our customers has been using Red Hat Enterprise Linux since it was first available over 20 years ago. A return from that is difficult. They were using Unix rather than Linux. The applications they ran were ported from those environments, and migrating them to Red Hat Enterprise Linux was relatively painless. We did those migrations back in 1995 to 1997.
We tend to use the environment for running databases. So, we have very few real users directly connecting to the system. The people who connect to the system do so by applications.
We haven't needed any maintenance for a long time. My last company was a large organization, and we had the internal expertise to provide support. Some net contributors have fixed bugs themselves and contributed those bug fixes back into the Linux open-source community. It was a huge organization, and its IT department was as big as some software consultancies.
Overall, I rate Red Hat Enterprise Linux a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior DevOps and Infrastructure Architect at a tech services company with 51-200 employees
A top-notch solution that provides copious and high-quality documentation and saves time
Pros and Cons
- "Copious documentation is probably the best feature of the solution."
- "The solution should be made more secure."
What is our primary use case?
We installed the product at a very large hospital as their underlying operating system for Kubernetes, but it is not OpenShift. We use it for one-off servers and lab machines.
What is most valuable?
Copious documentation is probably the best feature of the solution. If you have a lot of high-quality documentation in one location, it is easier to search and get exactly what you need. It's more efficient when I get stuck on a problem or need help configuring something. It saves us time searching through Google or looking through GitHub Issues to solve the problems. It is a top-notch solution.
What needs improvement?
If the solution were easier to use and understand, it would not get disabled as often as it does. The solution should be made more secure. The changes made to CentOS make it hard for somebody to spin up and test it without having a preexisting relationship and license.
If somebody wants to get something going quickly and is trying to settle on Red Hat, they don't have a free version to go to. Ubuntu and SUSE provide such platforms to the users. It is one Achilles heel in Red Hat at the moment.
Even if Red Hat would enable a full version trial for people to test it, it would be less than what others are doing. Others are giving it away for free until you actually need support, and then you can choose if you need to buy it. With SUSE you can install it with SUSE Leap. It's pretty much the same thing. When you want support, you must enable support, and it becomes SLES.
There's nothing in Red Hat where I can run along on the free version for as long as I need to, and then when I want support, activate support on the same product. I have to reinstall it if I want Red Hat. Even with CentOS, it still wasn't possible to just activate it for Red Hat and make it become Red Hat Enterprise Linux. That's been something that's long been lacking in the product.
For how long have I used the solution?
I have been using the solution since 1996 or 1997.
What do I think about the stability of the solution?
I have no complaints at all about the stability of the product.
What do I think about the scalability of the solution?
As time goes on, the solution gets better. It adopts new features. I would say that it does a pretty good job.
How are customer service and support?
The few times that I've encountered support, it was great. I don't really go through support channels. However, when I reach out and ask a question to the people I know in support, I get answers pretty quickly. I find that they have a good deal of product knowledge.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When I first started using the product in the 90s, it was just Red Hat. So I used Red Hat, and I used IBM Slack. I've used quite a number of different Linux distributions. Red Hat Enterprise Linux has been around longer than Ubuntu. I still use other solutions along with Red Hat Enterprise Linux.
How was the initial setup?
Typically, the initial setup is pretty straightforward. If it's virtualization, it is really easy because we have an image already, or we can create one. We can use Kickstart. I used to run a 5000-node HPC cluster in the early 2000s based on Red Hat Enterprise Linux. We used a combination of SystemImager and Kickstart for it.
What other advice do I have?
It's the default posture of a lot of the third-party vendors that you should just disable and leave them off. With containerization being prevalent everywhere, portability is across the board. Red Hat Enterprise Linux adopted Podman as opposed to Docker. Podman is a good tool, and I like it. Red Hat Enterprise Linux is the standard on which many others have based their platforms.
Using SELinux is largely misunderstood. If used properly, it provides a great platform for us. Red Hat is a big corporation, and we have people we can reach out and talk to. The same goes for SUSE. For Ubuntu, I have always gone straight to NVIDIA for support. I personally don't know of any great differentiators between all the products. I know Red Hat. It's been around longer, and I've had a long history that makes me comfortable.
I wouldn’t recommend one over the other. It would come down to the use case. If someone wants Kubernetes on-prem, I would probably guide them toward OpenShift. I do have customers that don't run OpenShift on-prem. I often find that the customers already have a preference because they already have a license. So it's never really a decision that falls on me.
Red Hat Enterprise Linux uses firewalls, so configuring a firewall is easy. I have deployed the solution in multiple places. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Principal Server Engineer at a computer software company with 1,001-5,000 employees
Scales well, works very well for servers, and has responsive support
Pros and Cons
- "It's more stable than the other operating systems."
- "It would be very good if we can easily migrate from CentOS to Red Hat. We are about to move from CentOS to Red Hat. It would be great if they can give us a free version. Otherwise, we need to purchase licenses, which are quite expensive."
What is our primary use case?
We are running databases and applications on it. We are also using the Squid proxy server, NGINX, and Apache, so we are running multiple services on the servers.
We are using Red Hat Enterprise Linux eight and nine. We also use Red Hat Satellite and Red Hat Ansible Tower.
I've mostly worked with the telcos and banking sectors, and they mostly have on-prem setups. We do have a hybrid environment where we have multiple machines running on AWS. I am based in Saudi, where they are using another cloud called Din. They are running Red Hat Enterprise Linux on Din as well.
How has it helped my organization?
Their trainings should be free.
What is most valuable?
It's more stable than the other operating systems. That's why everyone is using the Red Hat Enterprise Linux platform instead of Windows on the server side.
They regularly send us updates regarding patches and security vulnerabilities. We patch our servers quarterly. Mostly, we do patching every three months. They always send us updates on our official email, so it's quite good.
What needs improvement?
It would be very good if we can easily migrate from CentOS to Red Hat. We are about to move from CentOS to Red Hat. It would be great if they can give us a free version. Otherwise, we need to purchase licenses, which are quite expensive.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux for five to six years. I have only been working with Red Hat Enterprise Linux over these years.
What do I think about the stability of the solution?
Its stability is quite good. I'd rate it a nine out of ten.
What do I think about the scalability of the solution?
I'd rate it a nine out of ten in terms of scalability. It's being used in the banking center, and they are running their applications and databases on it.
We have LVM configurations, so according to the application, we can increase the disk size. The environment is quite good for my use.
How are customer service and support?
Their support is quite good, and they're responsive, but they first send us to the platform to check the issues. They don't provide direct support immediately. For a new engineer, it can be quite difficult. It would be good if they put us directly on the call in case of an emergency.
Some of the newer engineers require support in a quick manner. Those of us who have experience of six to seven years don't require the support, but in the beginning, we required support, and their support was quite good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The product selection depends on the company. Telco companies have the budget, and they are using licensed products, whereas small companies usually use the free versions of Linux. They go for Oracle Linux, CentOS, etc.
We are using CentOS and Ubuntu on some of the machines. The company wanted to go for a free product, but I told them that for any support in the future, we need a licensed product, and they are now migrating to Red Hat Enterprise Linux.
How was the initial setup?
It's best in terms of security features. We configure the templates and then we implement the CIS controls, security features, and complete patching of the server.
In terms of maintenance, Red Hat provides us with the details about the security vulnerabilities, and the engineer needs to implement all the security on the servers.
What about the implementation team?
We did it on our own.
What was our ROI?
We haven't seen an ROI.
What's my experience with pricing, setup cost, and licensing?
From a management point of view, it's quite good, but everyone is complaining that it's more expensive than the other operating systems.
What other advice do I have?
Overall, I'd rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Principle consultant at Active Data Consulting Services Pty Ltd
Absolutely rock solid performance, security, stability and reliability.
What is most valuable?
Absolutely rock solid performance, security, stability and reliability, essential features for a business that needs to mission critical applications in a 24 x 7 environment.
Plethora of useful tools and services that just make getting the job done a lot less time consuming.
How has it helped my organization?
RedHat Enterprise Linux has been running mission critical systems in my organization now for nearly 8 years, in a 24 x 7 environment.
During this time we have never, ever had any of our servers fail to function as needed.
Red Hat Linux has given us five nines (99.999%) uptime for years.
For how long have I used the solution?
I have been using Linux in various forms for 10+ years
What was my experience with deployment of the solution?
Mainly just the usual issues one will encounter whilst learning the platform, working out the best way to deploy and configure the servers, other than that though, the actual deployments were very straight-forward.
What do I think about the stability of the solution?
None, our RHEL servers have been rock solid.
What do I think about the scalability of the solution?
No, we have RHEL servers of varying capacities and workloads, so far it's taken everything we can throw at it.
How are customer service and technical support?
Customer Service:
The technical support subscription is absolutely worth while if you need to use RHEL in production, knowing you can get support if you need it is comforting.
Technical Support:I've lodged a few support tickets over the years and always had prompt, informative responses, I would rate their support as being excellent.
Which solution did I use previously and why did I switch?
We were using an earlier version of HP UX running on PA-RISC architecture, however we became concerned about the cost of remaining on the PA-RISC HP UX platform and possible future issues at virtualization.
How was the initial setup?
When setting up any Linux environment, make sure you understand how the LVM works. Other than that it was all fairly straight-forward.
What about the implementation team?
It was implemented in-house.
What was our ROI?
The uptime and reliability are the main ROI's, the product is also very competitively priced RE: Licensing, so many thousands of dollars in licensing costs alone.
The ROI on 10 years of rock solid reliability is almost impossible to calculate.
What's my experience with pricing, setup cost, and licensing?
In Australia, you need to go through a channel partner, shop around and find a good partner that understands the licensing model well.
Which other solutions did I evaluate?
We evaluated HP UX 11.23, which we had been using before hand. However HP (at the time) had not delivered an x86 port of HP UX at the time when we were going to virtualization, so we needed an alternative to HP UX as we could not move into onto VMWare.
RHEL ticked all the boxes and was support by our technology provider.
What other advice do I have?
Well worth a look if you want supported enterprise Linux.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions architect at a tech vendor with 10,001+ employees
Enhances productivity with robust community support and seamless integration
Pros and Cons
- "The support and stability provided by Red Hat Enterprise Linux contribute significantly to its value."
- "More comprehensive support for OpenShift integrations and a less customized, Red Hat-specific setup process would be beneficial."
What is our primary use case?
We use the solution internally for developing our software, including running databases and banking applications. These are the kinds of services we provide to customers, as well as our own internal software products.
How has it helped my organization?
The solution has helped enormously in terms of development and infrastructure. It enables us to centralize development and improve productivity significantly by providing a stable platform with documentation and best practices for deploying robust solutions.
What is most valuable?
One of the most valuable features is the ease of consumption and the extensive community-driven resources. The documentation is extensive, allowing users to get started without difficulty.
Additionally, the support and stability provided by Red Hat Enterprise Linux contribute significantly to its value.
What needs improvement?
The solution requires a lot of prerequisites and understanding of the Red Hat ecosystem before one can get started. This complexity could be improved.
More comprehensive support for OpenShift integrations and a less customized, Red Hat-specific setup process would be beneficial.
For how long have I used the solution?
We have been using the solution for more than ten years.
What do I think about the stability of the solution?
The solution has been stable. We partner closely with Red Hat, and the operating system has been reliable for a long time.
What do I think about the scalability of the solution?
I am not directly involved with scaling aspects, so I can't provide specific insights on this.
How are customer service and support?
We have been very happy with customer service and support. Red Hat offers prompt support with a good turnaround time, effectively addressing any issues.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive. It is not cheap. That said, it provides value considering what it offers.
What other advice do I have?
I would suggest that anyone starting to develop should consider starting with a community-based version, however, for production workloads, it is important to have the support model from Red Hat as it provides stability and quick issue resolution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateSr. Manager at a financial services firm with 10,001+ employees
A stable and mature solution that offers cost efficiency
Pros and Cons
- "The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with RHEL's maturity."
- "We had issues migrating from the old to the new RHEL version in the virtual environment. It forced us to spin up a new virtual environment to have the new RHEL version."
What is our primary use case?
We use Red Hat Enterprise Linux to host website content.
What is most valuable?
The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with Red Hat Enterprise Linux's maturity.
What needs improvement?
We had issues migrating from the old to the new Red Hat Enterprise Linux version in the virtual environment. It forced us to spin up a new virtual environment to have the new Red Hat Enterprise Linux version.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over 15 years.
How are customer service and support?
My experience with Red Hat's support team is positive. They are a lot better than our cloud CMS vendor.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Sun Microsystems and Unix on on-prem.
What other advice do I have?
The product supports our hybrid cloud strategy well.
We move workloads between different clouds and data sandboxes.
Red Hat Enterprise Linux's knowledge base is quite extensive. It is free, which helps us to advocate the product. I would like it to continue and rate it positive.
The Red Hat Enterprise Linux web console was helpful and offered visibility through dashboards. It helped us see what was going on with our system.
I rate it a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Systems Admin at a financial services firm with 10,001+ employees
Hardware-independent, cost-efficient, and saves maintenance time
Pros and Cons
- "It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems."
What is our primary use case?
We host our applications and database servers on Red Hat Enterprise Linux.
We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.
How has it helped my organization?
Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.
What is most valuable?
I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.
It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2010.
How are customer service and support?
We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.
How was the initial setup?
I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.
In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.
What about the implementation team?
We deployed it on our own.
What's my experience with pricing, setup cost, and licensing?
It is cost-effective.
Which other solutions did I evaluate?
There were not many options available.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Linux System Administrator at Torch Technology
A stable solution that can be used to develop and run scenarios
Pros and Cons
- "We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios."
- "Red Hat Enterprise Linux's documentation could be improved."
What is our primary use case?
We use Red Hat Enterprise Linux mostly for development.
What is most valuable?
We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios.
What needs improvement?
Red Hat Enterprise Linux's documentation could be improved. Sometimes when you call up support to have that Red Hat answer, they send you back a Reddit or Google link. I can Google or go to Reddit, but I want an answer from Red Hat.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since it started back in the 1980s.
What do I think about the stability of the solution?
I rate Red Hat Enterprise Linux a ten out of ten for stability.
What do I think about the scalability of the solution?
I rate Red Hat Enterprise Linux a ten out of ten for scalability.
How are customer service and support?
I rarely call Red Hat Enterprise Linux's support, but when I do, they send me a Google link.
How would you rate customer service and support?
Neutral
How was the initial setup?
Since I've been deploying Red Hat Enterprise Linux for so long, it's not complex for me. Once we configure our kick start, we power up a new system, attach it, and it builds it.
What about the implementation team?
We implemented Red Hat Enterprise Linux directly through Red Hat.
What was our ROI?
We have seen a return on investment with Red Hat Enterprise Linux concerning the ability to develop what we need, what we do, and our scenarios. The solution saves us man-hours, and man-hours equals money.
What other advice do I have?
We cannot use Red Hat Enterprise Linux on the cloud because I work as a contractor for the government, and all our development is in a classified area where we can't touch the internet at all.
In the last quarter, Red Hat Enterprise Linux products like Satellite Server and OpenShift stood out because of their ease of administration. I do system administration. When my customers need something, assisting them with these products is easier than giving a long configuration of YAML.
I like Red Hat Enterprise Linux's built-in security features. We use their SCAP features when we do our kickstart and build it.
We were using Docker, and the Docker swarm was trying to get all the containment. We're now switching to Podman and getting our developers to learn that more so we can give them the ability to kick off containers.
Overall, I rate Red Hat Enterprise Linux a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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