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reviewer2295378 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Real User
Top 20
Offers efficient performance tuning capabilities, enhancing overall system performance
Pros and Cons
  • "The most valuable features of RHEL are security, performance tuning, storage management, and OS-level automation."
  • "The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating."

What is our primary use case?

My use cases are mainly limited to databases. I'm also involved in other ETL tools; I worked on migrations from older vendors, like Windows, and transitioning to RedHat Linux.

What is most valuable?

The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux. 

These are the main features. Storage management is another valuable feature that is very critical in an operating system. It works along hardware and software.

The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.

Compared to other OS', Red Hat Enterprise Linux is the best from my 20-plus years of experience. It is well-suited for production environments. In 2003 and 2006 I worked with one of the vendors in another country. We were able to run a database instance on Red Hat Enterprise Linux for two years without restarting it. The database was located in a remote location, and the team could not be on-site to provide support. We installed it ourselves and it worked for two years. We restarted the database instance. We didn't need to touch it internally. It works like a charm.

If it works, it works. You don't need to attach anything at all. You just monitor them remotely. Nobody was there on-site. That's the beauty of it. Red Hat Enterprise Linux is great. I love it.

What needs improvement?

The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating. 

We'd like it so that a coder wouldn't need to go through it, read it, go to GUI, and then generate a script. If they want to modify it, they could modify it. If Red Hat Enterprise Linux is going to build something, the REST API can be helpful instead of writing their own, starting from scratch. That would make it easier.

For future releases, there could be more integration. Regarding security, we used a different tool for scanning, but having a tool within Red Hat could enhance it. 

Support is essential for open-source software. If they improve aspects like prevention against hacking, it would be beneficial. 

Before, with a surge in hacking incidents, companies lost data, and once lost, it remains lost forever. You never know when it might be used. Improving security, especially in terms of prevention, is crucial. I would like to see ongoing improvement in this aspect.

For how long have I used the solution?

I've worked with different companies. In my over 20 years of experience, in the last five or six companies I've worked for, all of them have been using Red Hat. They use it mostly for databases. 

I'm in the database sector, primarily working as a senior technical architect. End-to-end, we always find that Red Hat is best suited for Linux, especially for Oracle and other NoSQL databases. It's reliable, first and foremost, and it offers stability and performance. Performance tuning is crucial, and once it's set up, you can rely on it. 

With the cloud, it's moving into containerization, and most of them support the cloud. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

How are customer service and support?

The customer service and support are really good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with many different operating systems in the past, including Windows, Linux, and RedHat Linux.

We switched to Red Hat Enterprise Linux because it is a reliable and well-supported enterprise operating system. It is easy to manage, use, and upgrade.

What was our ROI?

We have seen a return on investment. 

What other advice do I have?

As a consultant, I handle sizing, design, and optimization for new infrastructures and I would recommend Red Hat Enterprise Linux to anybody considering it.  

Overall, I would rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Admin at Tepco-Group
Real User
Top 5
Highly reliable, easy to deploy, and excellent support
Pros and Cons
  • "We have support. If we have any issues with the distro, we can call their support team."
  • "Network management can be easier. It is getting more complex."

What is our primary use case?

It is for binding servers. It is for web servers, such as Apache and NGINX, and KVM virtualization.

How has it helped my organization?

We have servers running all time. We have not had any issues with Red Hat Enterprise Linux. We have had issues with Microsoft products over time. Because of the updates, we had downtime, but that is not the case with Red Hat Enterprise Linux.

It has been very productive for our organization. We have an online client buying or purchasing products from our website, which is available 24 hours.

Red Hat Enterprise Linux is good when it comes to building with confidence and ensuring availability across the infrastructure. I would rate it a ten out of ten in terms of stability and reliability. In the case of our web server, I have had availability issues with Microsoft, whereas, with Red Hat Enterprise Linux, we have not had many such issues. There has been only 1% downtime, whereas, with Microsoft, we have had a lot more downtime.

What is most valuable?

We have support. If we have any issues with the distro, we can call their support team. We have reliable packages from Red Hat.

What needs improvement?

Network management can be easier. It is getting more complex. They can also give more customization for the CLI.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux for six years.

What do I think about the stability of the solution?

It is very stable. We have three websites running on Red Hat Enterprise Linux.

It works fine. We have had servers running for ten years. We have been just updating them, and we have not had any issues or downtime.

What do I think about the scalability of the solution?

It is scalable. We can upgrade it, and the upgrades do not impact the product.

We have a team of five people who are using this solution.

How are customer service and support?

We have premium support. It is excellent. We have not interacted a lot with their support. We have almost five engineers working in the team, so we did not have to contact them a lot. We did have any major issues with the hardware or software. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I also use CentOS for educational purposes. Support and regular updates are advantages of Red Hat Enterprise Linux over others. 

For directory servers, we always use Microsoft because it is easy to manage and easy to control. Implementing and managing domain controllers on Microsoft is easy, and we can apply policies by groups (GPO).

How was the initial setup?

Its deployment is very easy. It does not take long. Its maintenance is also easy. We can expand the storage for the operating system or the web server.

What other advice do I have?

To those looking into implementing Red Hat Enterprise Linux, I would advise making use of Red Hat's community. 

Red Hat Enterprise Linux has had some impact in terms of security, but we have other security measures and procedures. We have not used SELinux and other embedded security features of Red Hat Enterprise Linux.

I would rate Red Hat Enterprise Linux a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Ahmed-Yehia - PeerSpot reviewer
Tech lead at Linux Plus Information Systems
Reseller
Top 5Leaderboard
Simplifies risk reduction and compliance maintenance by utilizing bash scripts or Ansible to automate and streamline our tasks
Pros and Cons
  • "Errata is the most valuable feature, which is supported by Red Hat."
  • "Red Hat Enterprise Linux's ability to run containerized applications is not optimized and has room for improvement."

What is our primary use case?

The users utilize Red Hat Enterprise Linux for building, installing, and automating platforms. Additionally, we employ it as an installer for OpenShift clusters. Furthermore, there is a product called Red Hat High Availability Clustering and also JBoss. Occasionally, we also use it to build an Oracle RAC database.  

How has it helped my organization?

Red Hat Enterprise Linux simplifies risk reduction and compliance maintenance by utilizing bash scripts or Ansible to automate and streamline our tasks. Red Hat also offers a tool called Convert2RHEL, which simplifies the process of maintaining our products from Oracle, CentOS, and other vendors to Red Hat. This feature is truly remarkable.

The portability of applications and containers built on Red Hat Enterprise Linux is perfect for keeping our organization agile, especially when considering rootless containers or utilizing BotMan containers for enhanced security and performance. 

The Red Hat ecosystem enables the seamless integration of our products such as Ansible, Red Hat Virtualization, Red Hat Satellite, and OpenShift platform to fulfill tasks, thereby enhancing the efficiency of our organization.

Red Hat Enterprise Linux helps us reduce the time we spend on tedious tasks, and the large Red Hat community provides an easy way for us to maintain or fix errors and bugs. We were able to realize the benefits quickly.

Red Hat Enterprise Linux enables us to achieve security standard certification. I am a certified Red Hat System Administrator and Red Hat Engineer. The content of the certificate includes topics such as C Linux. This helps to make our organization more secure and stable and has an impact on our personnel sourcing.

Red Hat Enterprise Linux assists us in building with confidence and ensures availability across physical, virtual, and cloud infrastructure. While there is a higher level of risk associated with using a public cloud for any product, private or virtualized environments offer greater security.

Red Hat Insights helps us prevent emergencies caused by security issues, noncompliant settings, and unpatched systems by enabling us to be more proactive in detecting and avoiding errors before they occur.

Red Hat Insights provides us with vulnerability alerts and targeted guidance, especially when we register our host directly with Red Hat. It works perfectly because it utilizes machine learning, allowing us to monitor our logs and prevent unnecessary downtime.

What is most valuable?

Errata is the most valuable feature, which is supported by Red Hat. Errata is a list of corrected errors appended to a document in Red Hat, used for provisioning or batching our hosts. Moreover, its stability and security are noteworthy.

What needs improvement?

Ever since Red Hat acquired CentOS, the connection between the new CentOS Upstream and Red Hat Enterprise Linux has become unstable and requires improvement.

Red Hat Enterprise Linux's ability to run containerized applications is not optimized and has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale horizontally because it is in a virtualized environment. Vertical scaling depends on the deployment of the solution.

We have plans to increase our utilization of the solution.

How are customer service and support?

The Red Hat technical support is excellent; critical issues are resolved promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also utilize other Linux operating systems depending on the use case. SUSE Linux Enterprise is more optimized for SAP products. When working with an Oracle database, it is preferable to use Oracle Linux.

How was the initial setup?

The initial deployment was straightforward. The deployment time depends on two factors: the first factor is the infrastructure specs, and the second factor is what we are deploying with the operating system. For a minimal server, deployment takes five minutes. For a server with a graphical user interface, it can take up to 20 minutes.

What about the implementation team?

The implementations are all completed in-house.

What other advice do I have?

I give Red Hat Enterprise Linux a nine out of ten.

Red Hat Enterprise Linux is deployed in multiple environments, including pre-production, user acceptance testing, and system integration testing. Our Red Hat team, the development team, and another team utilize Red Hat Enterprise Linux within our organization.

Each processor architecture has a distinct version of the software.

The Red Hat exams are not solely based on security but also on performance. It is a challenging skill to grasp, but once learned, Red Hat Enterprise Linux will be flawless.

I highly recommend Red Hat Enterprise Linux, particularly for production environments, due to its stability and enhanced security features.

The most valuable lesson I have learned using Red Hat Enterprise Linux is that the entire Red Hat ecosystem is perfect. All the open-source projects can work together, especially for DevOps or when implementing valid automation or containerized applications. If we need to deploy a centralized application, we will use OpenShift. And if we want to perform tasks on OpenShift, we will use Ansible as an automation platform. If we want to upgrade or manage our environment hosts in batches, we will use Red Hat Satellite. If we have applications and want to create an environment for them, we will use Red Hat JBoss. If we want to run high-availability clusters or high-performance computing clusters, we will turn to Red Hat High Availability Clustering. Working within the Red Hat ecosystem is perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2197296 - PeerSpot reviewer
Senior Linux System Administrator at a financial services firm with 10,001+ employees
Real User
Great support, predictable, and does what I need
Pros and Cons
  • "Everything is just stable and works well."
  • "The only change that stumped me was the networking in version 9. I preferred the ifconfig way of doing things, but the system changes of it have grown on me."

What is our primary use case?

It's pretty much everything that we have. We don't have a lot of Windows in our environment.

I've been using it a lot for several years. In the past, I ran a small web hosting company, and we used it for web servers, mail servers, FTP servers, and other things like that. After that, I was in casinos, and those were mostly Windows, but here, it's a lot of Linux, and it's all Red Hat. In my team, we just build it and make sure it keeps running, and the application teams do what they do.

We use Red Hat Enterprise Linux on-premises. We support the in-house server-based things, and we have another team that supports all the cloud-based things, so I don't have a lot of visibility into the cloud.

In terms of the version, we're trying to phase out version 7. We just brought in version 8. Our Satellite is a little bit behind. By the time that gets caught up, our version 8 should be a little bit more solid, and then they can start testing version 9.

How has it helped my organization?

I haven't been on this team for a very long time. I've only been on this team for a couple of years, and it was already in place. In the past, we used it to get the stability and the support that we needed because, for a web hosting company, it was either IIS or Apache, and that was back in the NT days, so obviously, we went with Apache. I find it a better server operating system, so that's what we use.

I don't use it in a hybrid cloud environment, but my organization does. I like its built-in security features when it comes to simplifying risk reduction and maintaining compliance. All the firewall features and iptables have been fine for me. SELinux has been great for me. With the hosting that we used to do, SELinux was great because we had to share files with customers. It made it easy to make sure that files stayed secure and only changed by whoever needed to touch them.

What is most valuable?

I just use it. I'm strictly into command lines, and they just do what I need them to do, and I know how to use them. Everything is just stable and works well. 

What needs improvement?

It works fine for me, and it does what I need already. It does everything I needed to do, and it has for so many years. The only change that stumped me was the networking in version 9. I preferred the ifconfig way of doing things, but the system changes of it have grown on me. I preferred the ifconfig way because of familiarity. I knew how to manipulate things. I knew how to get things running and stay running and script ways to keep them running and notify me if the thing went wrong. My only gripe has been the networking change and the inability to use ifconfig anymore. I talked to some people, and they did point out that it's good if you're moving from one environment to another environment—like a laptop, but for servers, I don't need that. I just put my config file where I can find it and make the changes that I need.

For how long have I used the solution?

I've been in this organization for a couple of years, but I've been using Red Hat since version 3. It has been a long time.

What do I think about the stability of the solution?

The stability has been pretty great. There are some things that we're still working on, but once we solve them, I know they'll remain solved.

What do I think about the scalability of the solution?

Scalability has been great too because when we need more, we just add more, and we're good.

How are customer service and support?

They've been great. I've worked with them a lot lately. They've been a ten out of ten. They're always there for us, and they answer us quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've personally used everything from Slackware to OpenBSD, FreeBSD, Red Hat, Fedora, and Ubuntu. I've used everything.

I like the way that everything is predictable with Red Hat Enterprise Linux. You know what you're getting. You know where everything is, and you know that you can find support if you need it. When we're upgrading or if we're adding something, I always know where I could find what I need to find.

What was our ROI?

I would think that we have seen an ROI. Our licensing has been very fair, but I don't have a lot of visibility into that.

What's my experience with pricing, setup cost, and licensing?

I like my developer account. The free sixteen licenses that they give with the developer account are great because that gives me the ability to keep using it at home instead of trying CentOS or something like that. Once CentOS went away or changed, I had the ability to just make a developer account and spin up my entire lab in Red Hat, which made it better anyway because that's what we use at work, and now I have a one-to-one instead of a clone-to-one.

What other advice do I have?

I've been trying to find a reason to use containers, but I just can't. I know our company uses it a lot, and they love it. They love the ability to shift things around and bring down servers when they want, and all of that, but for my own use cases, I haven't had a reason.

Overall, I'd rate Red Hat Enterprise Linux a ten out of ten. Everything is great.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at Amrita
Real User
Top 5
Enables us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures
Pros and Cons
  • "We have used many of the Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance."
  • "The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine."

What is our primary use case?

We use RHEL for high-performance computing. We host most of our production servers in our data center. Red Hat is a great package that helps us customize most of the data and dependent packages we receive from the Red Hat operating system. Most of our server requirements are being managed with Red Hat Enterprise Linux.

We mainly use Red Hat for our application deployments, standalone servers, and VMs.

We use this solution in a university. Most of the production servers and applications are required for the students.

How has it helped my organization?

We've seen a benefit in hosting servers and email security. RHEL provides excellent results and performance. It helps us achieve our goals for scalability and services.

We normally run crontab to keep our servers up-to-date. It works well with Red Hat Enterprise Linux because it has an advanced suite of features that can be effectively used for production servers. 

It also has RPM Package Manager, which includes most of the tools and utilities that every organization needs to have.

There is portability in the applications and containers built on Red Hat, which keeps our organization agile. Enterprise Linux offers flexibility in terms of dependent packages.

Red Hat Linux definitely enables us to achieve security standard certification. Most enterprise solutions need to comply with security standards. Many Linux-based operating systems fail to provide security because of open-source techniques.

Most of our production servers fail to deploy in Linux. When we deploy in RHEL we don't think about security because it has a lot of features like policy management. We can give specific access to specific users who require SSH or Telnet. It's more flexible because it can be altered easily.

What is most valuable?

We have used many Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance.

It has great software support because it has a wide range of tools and utility products in the database. It's relatively easy to use enterprise products, and we don't need to add packages from other third-party sources. They definitely have a good database.

Red Hat's built-in security features simplify risk reduction and maintain compliance because Linux is mostly open source. We're running most of the production servers in this operating system, so we don't require a third-party solution because RHEL has a great range of security products with an inbuilt firewall. The inbuilt firewall is highly dependable and we can customize rules for outbound and inbound traffic, and specific accesses can be quickly returned in the script files. It has a great command line.

Red Hat allows us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures. It already has a reliable operating system. Most companies rely on it for deployment on cloud and on-premise. With cloud, they prefer Red Hat because of the high-performance computing cluster.

It has great support for VMs and unlimited VM support. It's being deployed in our data centers and other large environments. It allows us to streamline the management of our infrastructure and makes it possible for more than one hundred servers and VMs to run, and it's up to date.

Red Hat Linux enables us to achieve security standards certification.

What needs improvement?

The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's definitely scalable because we're deploying it in our VMs.

How are customer service and support?

Technical support is satisfactory. There are forums that are also useful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CentOS. It's a different setup than Red Hat. CentOS is also a Linux-based distribution. CentOS is open-source, so we don't need to pay for it. Compared to CentOS, Red Hat has advanced features but the cost is still high, so it's problematic for medium-level customers.

We switched to Red Hat because the service providers like high-performance computing. We mostly have high-performance computing deployed in our data center. We needed Enterprise Linux as a minimum requirement. Red Hat Enterprise Linux supports high-performance computing solutions, and packages have to be installed from their repositories. That's a must for any IT enterprise organization now.

CentOS is an open-source solution and provides 70% of the features that Red Hat provides. We pay Red Hat for the repository and application support.

It has a great set of dependable packages, software, and a collection of utilities embedded in that operating system. We don't need to get apps from the repositories. There aren't a lot of errors in the Red Hat operating system, which makes it useful for our system administrator.

How was the initial setup?

The initial setup is very easy. It took about four or five hours.

The solution requires maintenance and constant updates.

What about the implementation team?

Implementation was done in-house by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are a bit higher for Red Hat Enterprise because we're able to get 70% of its features with the CentOS version. For the 30% of features that Red Hat provides, I think they need to reduce the licensing fee.

What other advice do I have?

I would rate this solution as nine out of ten.

My advice is if you're actually testing, you don't need to go with this solution. If you're an advanced Linux user or server administrator, you will definitely require Red Hat because many of the latest solutions require dependency-based repositories. It will be very easy if you're active with this operating system.

This has a set of repositories built into the database. We don't need to go anywhere to set up all of the databases and repositories. Everything is embedded into the solution.

If you're looking for HPC and NVIDIA clusters, most of the supercomputers need to have the solution, so it's better to have it equipped with that.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sherwin Lee - PeerSpot reviewer
Senior System Engineer at a tech services company with 1-10 employees
Real User
This solution helps us achieve security standard certifications and centralize development
Pros and Cons
  • "Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc."
  • "I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation."

What is our primary use case?

I use Red Hat to run applications like Apache, MySQL databases, etc. It is suitable for data storage and firewall. I can also measure performance with the SAR tools and do all I need with the Linux stack. I run several server farms, community applications, and more. Multiple teams use it. We have a hybrid setup, but we try to keep the use cases separate for each, so they're not transiting that much.

How has it helped my organization?

RHEL has made it easier to create, view, and update pools. We spin up a new one when necessary. We can quickly bring one down and move the traffic over, and it's a lot simpler to keep, update, and manage our application.

The solution has helped us achieve security standard certifications. Having the reporting on Ansible and other management components helps. We have a dashboard we can use and a blueprint to assist with the container. RHEL's toolkit helps us see which versions are running, so we can keep it lightweight. Also, having a newer base image ensures we have a standard. We always get what we're expecting. 

It helps us centralize development and move DevOps forward. They have a lot of support from multiple providers. I like having that standard. It makes it more straightforward for our developers to do troubleshooting here and there. The pipeline and support from the Red Hat team made a difference.

What is most valuable?

Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc.  

Red Hat excels at built-in security. There are lots of new security features in terms of profiles, email, using satellite, and disabling root login. They've got modules and built-in Ansible features. You can customize how it remediates, and Ansible will tell you what's out of compliance as you add rules.

Their container platforms are among the easiest to manage. Once you're done pre-testing, it is easy to migrate after you deploy in a sandbox. They have their inbox IDE and the like. 

I also think it's great that you can use one payment management system if it works correctly. You can see your overall footprint from both sides together on one screen.

What needs improvement?

I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation.

For how long have I used the solution?

I have been using RHEL for 10 to 15 years.

What do I think about the stability of the solution?

RHEL is one of the more stable Linux platforms. 

What do I think about the scalability of the solution?

RHEL is pretty scalable and easily rentable.

How are customer service and support?

I rate RHEL support a nine out of ten. We can do captures to easily show them the issues we're having, and their response times are above average.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had some smaller setups with this where we had some room for development, but now we're trying to standardize everything using smaller footprints, and not having to manage more workspace stuff. Now we're pretty much in RHEL and working on that.

How was the initial setup?

RHEL was already there when I joined the organization, so I inherited it. In terms of maintenance, we try to keep it up to date. 

What's my experience with pricing, setup cost, and licensing?

RHEL's price seems to be consistently changing, depending on what you're after. We might need a more extended license to lock in a price if it keeps changing. It would be nicer if it stayed steady within a specific range, but it's negotiable. We try to negotiate, and maybe a more extended contract would be better. 

When comparing to other solutions, you must consider the reporting and security features. It's an expense that we need to pay in terms of compliance. When you talk with your partner companies or potential customers, they need to know that we're on the ball and keeping up.

Which other solutions did I evaluate?

We have considered other solutions, but we see the added value from Red Hat, and there are many more features, so we must have support. I'd say we didn't do too much evaluation. We liked Red Hat from the get-go because they've got backing from IBM now. Also, they have started their own server- or container-oriented stuff. It helps to consider if we'll ever work with just Red Hat on AWS, given the ease of spinning things up.

What other advice do I have?

I rate Red Hat Enterprise Linux a nine out of ten overall. I don't think RHEL is exactly perfect, but it's a trusted, easy and well-supported solution. They are constantly improving and trying to make it easier. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Allan E Cano - PeerSpot reviewer
Sr IT Solution Architect at a wholesaler/distributor with 10,001+ employees
Real User
The solution has made our operations more reliable by giving us a more repeatable process
Pros and Cons
  • "RHEL has made our operations more reliable by giving us a more repeatable process. After we've built it once, we know it will work the same way the next time we build it. It has reduced the time I spend training my operations team, and the cost of ownership is low."
  • "The cost could be lowered. We don't use RHEL in the cloud because Ubuntu is cheaper. Ubuntu factors support costs into the license when you're running it in the cloud, and it's a fraction of the cost of what RHEL is. I'm also not sure if RHEL supports open-source products. If they do, they don't advertise it. Adding stuff like Apache and other open-source tools like Tomcat to their support portfolio would help."

What is our primary use case?

We primarily use RHEL for LAMP stacks. Our deployment is currently on-premises, but if they change their licensing model on the cloud, we might start rolling it out in the GCP. It's used globally in VMware environments. We use it in APAC and AMEA, but the majority of the deployments are in the US. The major platforms that we run on it are PLM environment and digital asset management.

Our shop is what we call out of the box and if it doesn't run on a container out of the box, then we don't run it on a container. So none of our stuff is running containers right now.

How has it helped my organization?

RHEL has made our operations more reliable by giving us a more repeatable process. After we've built it once, we know it will work the same way the next time we build it. It has reduced the time I spend training my operations team, and the cost of ownership is low. 

The OSCAP scanner and Ansible help enforce company security standards, decreasing our exposure to attacks, data loss, ransomware, etc. From an operations point of view, managing the environment requires less overhead.

What is most valuable?

I like the Ansible automation and RHEL's backward compatibility with Script. It's also reliable. I also used the OSCAP stuff for a while for PCI/PI compliance. That was pretty handy and straightforward. I like the SE Linux for the LAMP stacks.

What needs improvement?

The cost could be lowered. We don't use RHEL in the cloud because Ubuntu is cheaper. Ubuntu factors support costs into the license when you're running it in the cloud, and it's a fraction of the cost of what RHEL is. I'm also not sure if RHEL supports open-source products. If they do, they don't advertise it. Adding stuff like Apache and other open-source tools like Tomcat to their support portfolio would help.

For how long have I used the solution?

I have been using RHEL for 12 years

What do I think about the scalability of the solution?

Linux is highly scalable in general, especially if you are using the container model, but unfortunately, we're not. I have no problem with scaling Linux or Red Hat's specific implementation of it.

How are customer service and support?

I rate Red Hat support eight out of 10. Most of the support engineers are competent and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

When I deployed RHEL initially, it was not very straightforward, but it's relatively easy today. The difference is the improvements to Satellite. Satellite Version 5 was kind of clunky. Version 6 seemed a little more straightforward and reliable. We don't use any kickstart, golden image, and roll and update, so there's not much to our strategy. 

The initial deployment took over a week, but it took about two days when we moved to RHEL 6. 

What's my experience with pricing, setup cost, and licensing?

RHEL is competitive on-premises, but it's too expensive in the cloud. There are many cheap solutions for the cloud. In terms of upfront costs, open-source is more affordable and, in many cases, free. The long-term cost of support, staffing, and maintenance make it untenable. 

Which other solutions did I evaluate?

I have used Ubuntu and CentOS. I'm not a fan of Debian platforms. That's the main difference.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. I've been pretty happy with RHEL over the years. That's 20 years of Unix right there. I tell anybody coming into Linux or Unix to learn the program. Scripting is your best friend, and you can't understand automation if you don't understand basic scripting. 

If you've never seen Unix or RHEL before, go to a class and learn how to do it in a lab so you don't have to screw up your job. Once you're comfortable with that,  start learning containers because I firmly believe containers will replace how we do most of what we do today.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cloud and Infrastructure Architecture at a comms service provider with 10,001+ employees
Real User
Well supported, straightforward to deploy, and the Smart Management features are helpful
Pros and Cons
  • "We use this product's built-in tracing and monitoring tools such as syslog and SAR (system activity reporter) to provide us with greater insight and visibility into what's going on."
  • "I would like to see improvements made to the subscriptions and management of them."

What is our primary use case?

We use Red Hat for all sorts of use cases. This includes everything from running applications and databases, or the combination thereof, to building software for products that we use for embedded design.

My company has several RHEL implementations deployed in the field, including versions 4, 5, 6, 7, and 8.

How has it helped my organization?

RHEL allows us to run multiple versions of the same application with no problem. We have specific databases and specific versions of them running for the support team, even though some of them are not in support. It has lots of features for things like containerization.

We use a fair bit of Red Hat including other products such as Red Hat Satellite, Red Hat Insights, Red Hat Ansible, and Ansible Tower. We have also attempted to look at an OpenShift PoC. Red Hat seems to be doing a great job integrating their products. For instance, Satellite 7 will finally have all of the Puppet functionality Ansiblized. Overall, they're doing a great job integrating their stack to help make it better.

Having this integrated solution approach provides us with greater operational excellence because we can see what somebody is building. We have the environment captured and have visibility about what went into it for repeatability, reproducibility, scalability, and lots of other benefits.

What is most valuable?

The most valuable feature of RHEL is that it's well supported. It's a good Linux platform.

RHEL Smart Management gives you access to Satellite, which helps you do automated kickstart deployments. Satellite has a lot of control, giving you the ability to control content promotion, content YUM updates, caching, et cetera. You can have as much or as little overhead in compliance control as you want.

In terms of running and using applications, Red Hat is consistent regardless of the underlying infrastructure. It's implemented on VMware, Proxmox, KVM, and Hyper-V. Whatever underlying infrastructure you put it on, it's still Red Hat, which is great.

We use this product's built-in tracing and monitoring tools such as syslog and SAR (system activity reporter) to provide us with greater insight and visibility into what's going on.

What needs improvement?

I would like to see improvements made to the subscriptions and management of them.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) since 2013.

What do I think about the stability of the solution?

Red Hat is a super stable operating system.

RHEL is reliable across environments including bare metal, virtualized, hybrid cloud, and multi-cloud. I do not worry about things on Red Hat most of the time, at least not from an operating system perspective.

What do I think about the scalability of the solution?

This is a very scalable product.

From an administrative point of view, we have a team of 10 Linux admins but as far as consumers of the environment, we probably have between several hundred and 1,000 users. It is difficult to estimate precisely.

We have approximately 1,200 VMs with Red Hat Linux registered. We are going through divestitures so our company will be growing and shrinking our usage. We really don't know what next month will look like and whether these systems need to be replicated, duplicated, de-commissioned, et cetera.

I assume that in the future, we will maintain something close to 1,200 hosts.

How are customer service and support?

Red Hat support is great, and I would rate them an eight out of ten.

We have vendor support for our platform that we support internally. We don't often use Red Hat support but it's nice to know that they're there when and in case we need it. It's a good product, so we hardly ever actually have to open support tickets for Red Hat Linux, specifically.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use SUSE Linux and have some implementations that come packaged as an appliance from various vendors. We also have some Ubuntu requirements but those are not managed by the internal Linux operations team.

How was the initial setup?

The initial setup is straightforward. You start off by putting a disk in and specifying what partitions you want. Then, you can opt for a minimal OS or something with more features, such as a web server OS. Once you select what you need, it does some initial configuration and setup.

We always use a minimal configuration and build up from there. Our deployment process is a mix of legacy, where we do a manual install, versus a fully automated installation using Ansible.

For an end-to-end build, we normally take about 20 minutes. That's going from a bare minimum template to all of our security, InfoSec requirements, register to Satellite, register to Insights, etc. 

In summary, the installation is as straightforward as it can be for Linux OS.

What about the implementation team?

We purchase our subscriptions directly from Red Hat and handle the deployment internally.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution but it gets you the support if you ever need it. That said, it's nice to know that having Red Hat support is there but it's always stable so I hardly ever use it.

The single subscription and install repository for all types of systems makes it simple to purchase and install Red Hat. We had Red Hat x86 before this, and when we wanted to purchase the newer version, their system made it easy to complete the purchasing and installation processes.

There are a lot of other architectures available that we don't use, such as RSCT. They can be obtained from the repository but aren't applicable to us.

In addition to the standard licensing fees, we pay for Smart Management. This gets the Satellite and Insights features, which I recommend.

Overall, their subscription, process, and repository make for a streamlined purchase and installation process.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Red Hat. This has been the operating system in place since before I started with the company.

What other advice do I have?

One of the new features in RHEL version 8 is AppStream. We're still doing our RHEL 8 deployments and although we've started using AppStream, we haven't gotten very deep into it. Its use is on a very limited scope. RHEL 8 is about halfway through its lifecycle and we're still trying to see how it works.

When it comes to the deployment of cloud-based workloads, this solution helps to automate activities. We are just starting our cloud journey and as such, we currently don't have any cloud-based workloads. However, we plan to, and my understanding is that it will be much easier using Red Hat Gold images for Azure, AWS, etc.

My advice to anybody who is implementing this solution is to automate as much as possible. Overall, I think that this is a good product. I'm a pretty big proponent of Red Hat and in fact, as we speak, I'm wearing a Red Hat RHEL 8 shirt. 

I would rate this solution a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.