I use the solution in my company to deploy our custom apps or to set up servers for DevOps operations, like running containers and those kind of tasks.
Devops engineer at a manufacturing company with 1,001-5,000 employees
Easy to use for containerization projects and has good documentation
Pros and Cons
- "The solution's technical support is really good and responsive. I rate the technical support a ten out of ten."
- "There are just some points in the solution's documentation where a few areas seem generic."
What is our primary use case?
How has it helped my organization?
The benefits associated with the product for my company stem from the enterprise support the solution offers. Based on the fact that our company has technical exchange meetings with the product's staff members, I can say that I have never seen something like that happening in a hands-on engagement with our company, so that is just great. Being able to talk to the solution team about our company's issues and problems related to the tool all the time is something that really helps a lot.
What is most valuable?
I can't say anything specific about the product's valuable features, but I would say that whenever I have questions, I feel the tool's documentation is on point since I can always find anything I need easily.
What needs improvement?
There are some points in the solution's documentation where a few areas seem generic. The aforementioned area consists of the same scenario when it comes to some of the other products, so it is not just applicable for Red Hat Enterprise Linux (RHEL) alone, but also for some of the other supported products. I have never had a problem with Red Hat Enterprise Linux (RHEL), as it is really easy to use.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
I believe that there are definitely some plans to increase the use of the solution in our company in the future.
I believe that there are definitely some plans to increase the use of the solution in our company in the future, especially if we start to get more customers and there is a need to ramp up automated testing since we would need more systems.
How are customer service and support?
The solution's technical support is really good and responsive. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I believe that my company used to use a few products before starting off with Red Hat Enterprise Linux (RHEL), but I believe that it was before I joined the organization.
How was the initial setup?
The solution is deployed on the cloud and on-premises models.
What was our ROI?
In terms of the ROI, my experience using the solution revolves around the product's community. The fact that I can just go out and even in an ecosystem in general with tools like Fedora, CentOS, and other stuff, I can always find what I want with the help of the community where there are people with similar experiences, especially if it is not available in the documentation part. I feel Red Hat Enterprise Linux (RHEL) is community-focused, and I really appreciate that as a developer.
What other advice do I have?
Running Red Hat Enterprise Linux (RHEL) on the foundation of a hybrid cloud deployment has impacted our company's operations and I can say that it has been easy because there is not much to do between the two environments, as it is consistent, and that just reduces a bunch of headaches.
Red Hat Enterprise Linux (RHEL) has helped me centralize development. The operating system that we are developing is based on Red Hat Enterprise Linux (RHEL). In our company, we are able to use everything in the solution with the help of documentation, support shared knowledge resources, and all of that. Just using the tool to support our company's infrastructure is really great, and now we don't have to branch out and use other technologies. The tool is a platform that supports many different things.
I use Red Hat Enterprise Linux (RHEL) for containerization projects in my company as it is easy to use.
When it comes to the built-in features of Red Hat Enterprise Linux (RHEL) for risk reduction, business continuity, and maintaining compliance, I can't really say anything much about it because the product is used in our company for a specific use case and we put ourselves on top, so we don't really use the aforementioned components for the policies.
In terms of how I would assess the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) for keeping our organization agile and flexible, I would say that the offering of minimal images and all such stuff really helps cut it down and make deployments faster. In our company, we are really excited to use Red Hat Enterprise Linux (RHEL) to check the containerization of our apps, so being able to do such things for our products helps keep everything moving quickly. In general, my company is excited that Red Hat Enterprise Linux (RHEL) is moving towards the area to check the containerization of apps.
I would recommend Red Hat Enterprise Linux (RHEL) to a colleague who is looking at open-source cloud-based operating systems for Linux.
In terms of the deployment model used in my company for Red Hat Enterprise Linux (RHEL), I would say that the tool is basically deployed on-premises for closed environments and in the cloud because some of our company's customers prefer to deploy the product on the cloud. Mostly, my company uses the cloud services offered by AWS, while some of our company's customers use the services from Azure.
I like Red Hat Enterprise Linux (RHEL) considering the support that it offers to our company along with good documentation.
I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Development Engineer at HSBC
User-friendly with good scripting and security capablities
Pros and Cons
- "The graphical user interface is useful. However, we prefer to use the command line as we can do many more things."
- "Right now, we need to get memory and CPU via the console."
What is our primary use case?
We are using the full setup in Linux and use the enterprise edition. We're migrating a lot of things over.
How has it helped my organization?
We like that it's open-source and fully secure. We've fully migrated to Linux, and we were able to move everything over from the Red Hat database.
Compared to earlier tools, we get more options, and it's very user-friendly. The patching, for example, is easier. It can also support many things. It took us about six months to realize the solution's full benefits.
What is most valuable?
The solution is very user-friendly.
The Red Hat Enterprise Linux scripting is very good. It is easy for us to access those parts in the Linux portion.
The security is very good. It helps us to maintain overall security.
I have a Linux certification, however, they do have good documentation in order for users to get information about the product.
The management experience for patching is very good. We can do the patching through the portal. We can use it based on our own timing. If there isn't something in production, we can do the patching. The patching experience is very nice compared to what we had to deal with previously. For example, with Windows, the patching would happen whenever. We can control it via the portal, and it is very user-friendly now.
We only use the command line. We do not use the GUI. The graphical user interface is useful. However, we prefer to use the command line as we can do many more things.
Red Hat Enterprise Linux has positively affected our uptime. It's very fast. If you have to do patching, and need to reboot, it doesn't take too much time to do that. It might only take one to two minutes.
What needs improvement?
For the most part, everything looks fine. Everything is going smoothly.
Right now, we need to get memory and CPU via the console. If it was available in the console so that we could adjust these two things, that would be ideal.
For how long have I used the solution?
I've used the solution for the last four years.
What do I think about the stability of the solution?
The stability of the solution is fine. I'd rate it nine out of ten for stability. It's user-friendly and the downtime is low. It won't impact business.
What do I think about the scalability of the solution?
The solution is not deployed across multiple locations. We have around 300 end users.
It is scalable. We can immigrate to servers and it won't impact the business.
How are customer service and support?
We know there are some issues, and if we come across some vulnerabilities, we'll work with support. If we get an error, we'll go to them and discuss the issues. We take advice from them on how to work through problems.
Sometimes, we'll get some errors and we'll send them an email. Sometimes it takes too much time for them to respond. The support time could be better.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did previously use a different solution.
How was the initial setup?
I was not involved in the installation. I have not worked on the OS level and I'm not involved in the migration to the cloud.
We have eight to nine people on our team that may handle some maintenance tasks. If there are any issues, we can patch and fix them. We go through the portal to handle patching and maintenance. We'll check the system pre and post patching.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the exact pricing of the solution.
Which other solutions did I evaluate?
We did not evaluate other options. We've fully moved to Linux and used Red Hat Enterprise Linux to do this.
What other advice do I have?
I'm an end-user.
We will be moving to the cloud only. I'm not directly involved in that. The main thing will be that soon everything will be in the cloud only. Currently, I work with the on-premises version only. It's on a VM right now.
This is a good solution if you are handling migrations or your internal environment. It's user-friendly and you can connect with technical support easily. It's also very secure.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Lead Solution Advisor (Cyber Security) at Deloitte
Is well documented and stable, but the support needs improvement
Pros and Cons
- "Red Hat is open source, so what we get with Red Hat Enterprise Linux is valuable support that is not included in the free version."
- "A one-click package for hardening all files would significantly improve efficiency compared to the current manual process, especially considering the hundreds of files we've processed over the years."
What is our primary use case?
Red Hat Enterprise Linux serves as the foundation for our cluster infrastructure, allowing us to deploy applications and connect servers. We further enhance operational efficiency by deploying Kubernetes on top.
We chose Red Hat Enterprise Linux for its stability and well-rounded features and its proven track record of decades of reliable operation.
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features and mandatory access control help to mitigate and secure the OS from threats.
Red Hat Enterprise Linux is well documented and anyone with a technical background can easily understand and use the OS.
Red Hat's image builder is helpful.
Building upon the industry's 95 percent adoption of Linux OS, our Red Hat Enterprise Linux with Kubernetes setup has helped our operations.
We have not encountered any downtime while using Red Hat Enterprise Linux.
Red Hat Enterprise Linux enables us to achieve security standards certification.
The performance of Red Hat Enterprise Linux is consistent between on-premises and cloud deployments. The key difference is simply a shift from owning hardware to renting cloud space for the operating system.
What is most valuable?
Red Hat is open source, so what we get with Red Hat Enterprise Linux is valuable support that is not included in the free version.
What needs improvement?
Recently, whenever we have applied a Red Hat patch, we have encountered errors requiring additional work. Unfortunately, the release notes for these patches are not always updated accurately, creating further challenges during troubleshooting. Specifically, the notes often fail to mention dependent packages that are also updated alongside the main package.
While the OS hardening feature is helpful, it could benefit from additional automation. A one-click package for hardening all files would significantly improve efficiency compared to the current manual process, especially considering the hundreds of files we've processed over the years.
The support has room for improvement.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for eight years.
What other advice do I have?
I would rate Red Hat Enterprise Linux a six out of ten.
Red Hat Enterprise Linux is deployed across multiple locations in our organization with 95 percent of our employees that use it.
To ensure optimal performance and security, we must prioritize installing operating system updates as they become available.
Taking the Red Hat administration course beforehand will significantly ease the user experience when using Red Hat Enterprise Linux.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Middleware and applications specialist at FABIS bvbb
Facilitates our compliance with security standard certifications.
Pros and Cons
- "The integration with Oracle is the most valuable feature."
- "The patching process with Red Hat is disruptive and not very cost-effective."
What is our primary use case?
We use Red Hat Enterprise Linux as our core operating system for hundreds of our critical systems including our databases, complete middleware, and over 500 VMs.
How has it helped my organization?
The portability of applications and containers built on Red Hat Enterprise Linux is exceptionally high due to the utilization of Java as the middleware and Oracle as the database. This enables seamless portability across various platforms, regardless of the specific infrastructure employed. As long as Oracle continues to provide support for a particular platform, the applications and containers can operate effectively on that platform. Therefore, the decision regarding the deployment platform rests solely with the company's preference.
The consolidation into a single operating system has brought about significant improvements. Previously, companies often had to manage three or four different operating systems, which was not only costly but also inefficient. With a unified operating system, we can now streamline operations and reduce the number of teams required for maintenance.
Red Hat Enterprise Linux facilitates our compliance with security standard certifications. We receive daily reports and recommendations specifically for applying security patches and related measures.
Red Hat Enterprise Linux is the most used Unix platform in the cloud. We can build with confidence knowing that it is available across physical, virtual, and cloud infrastructures.
What is most valuable?
The integration with Oracle is the most valuable feature.
What needs improvement?
The patching process with Red Hat is disruptive and not very cost-effective. This is why I would like to switch to Oracle Linux, which allows for security patching on a running system. This is a significant advantage of Oracle Linux over Red Hat. With Red Hat, we have to shut down all of our machines at least four times a year for large patches. Oracle acquired the technology for applying these online patches from MIT, and this technology is integrated into Oracle Linux. This allows for systems to be patched without disrupting the work of employees and their organization, which is a major improvement over Red Hat's patching process.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is a stable operating system. In most cases, the issues we have encountered have been related to hardware, not the operating system itself.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux is easy. We have clusters and simply need to add machines to those clusters to scale.
We have more applications being added all the time.
Which solution did I use previously and why did I switch?
Previously, we used HP for our database site before transitioning to Red Hat Enterprise Linux. As we were already utilizing Red Hat Enterprise Linux for our applications, it proved to be a more optimal choice for our database site as well.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We have to pay for the support and features.
The distinguishing feature between open-source competitors and Red Hat Enterprise Linux is the comprehensive support that Red Hat Enterprise Linux provides. Red Hat Enterprise Linux no longer faces competition from HP and Digital in terms of support services, as these companies have ceased offering their solutions. IBM remains the sole competitor, but they recently acquired Red Hat, essentially consolidating the support landscape.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
Numerous open-source Linux operating systems are available, but Red Hat Enterprise Linux provides robust support and a stable platform for large organizations that would benefit from the support.
Organizations should base their decision on which operating system to use for their specific requirements. For Windows or Oracle systems, the corresponding OS should be chosen for support reasons. For Unix systems, Red Hat Enterprise Linux provides the best support.
When I first used Linux 1.0 over ten years ago, I was surprised at how well it worked. I never expected it to become so successful that it would surpass all the major Unix systems, but that is exactly what happened. Today, Linux is used for a wide variety of applications, regardless of the platform. This is due to its exceptional scalability and the low cost of hardware.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at a computer software company with 11-50 employees
Enables users to increase the file systems dynamically and provides excellent support and subscription models
Pros and Cons
- "LVM is a valuable feature."
- "The product should be made available on Oracle Cloud."
What is our primary use case?
I work in infrastructure. We have various use cases for Red Hat Enterprise Linux. We use it for the compute feature, which runs on some applications on the front end and databases on the back end.
What is most valuable?
LVM is a valuable feature. It enables us to dynamically increase the file systems or logical volumes. My journey with this feature started 10 to 12 years ago.
LVM is the reason why I started using the solution initially. Nowadays, there are a lot of applications. We can use clustering, security, and optimize security.
What needs improvement?
The product's availability is on the main cloud hyperscalers, like GCP, IBM Cloud, Azure, and AWS. The product should be made available on Oracle Cloud.
I would like to see Ansible as a default in future releases.
For how long have I used the solution?
I have been using the solution for 13 to 14 years.
How are customer service and support?
Although some questions are not business-critical and high priority, they are still urgent. The support identifies such questions as P3 or P4 incidents. Although there's no business impact, we depend on the support team for answers.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used SUSE Linux. We have also used open-source tools like Ubuntu, Fedora, and CentOS. We switched to Red Hat Enterprise Linux due to its vast exposure to security vulnerabilities. Its support model, subscription model, and its support for HANA are valuable.
What other advice do I have?
We use the product on-premise, on IBM Cloud, and on Azure. The subscription model of the solution enables us to use hybrid environments. We can enjoy the benefits of the hybrid environment with the bring-your-own-subscription model.
We have plans for upgrades. We have a legacy Red Hat Enterprise Linux. One of the customers has version 5. We are trying to build an upgrade plan for it. We would like to know whether we can directly land on version 9 or if we should go step by step to each version.
The solution's built-in security features are exciting. I like that the solution covers the recent vulnerabilities in the CVEs. The solution should continue to do that.
Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A simple and easy-to-use solution for off-the-shelf applications and Oracle databases
Pros and Cons
- "The tool is simple and easy to use. It has good support and doesn't have many outages due to the OS."
- "The cockpit server doesn't work and is useless. I don't like the images shown in GCP. I prefer the ones in AWS. It seems like the solution is in tune with what we deploy on the private cloud."
What is our primary use case?
We use Red Hat Enterprise Linux for off-the-shelf applications and Oracle databases.
What is most valuable?
The tool is simple and easy to use. It has good support and doesn't have many outages due to the OS.
What needs improvement?
The cockpit server doesn't work and is useless. I don't like the images shown in GCP. I prefer the ones in AWS. It seems like the solution is in tune with what we deploy on the private cloud.
For how long have I used the solution?
I have been using the solution for ten years.
How are customer service and support?
We open a case whenever we need support. Whenever I need support, I contact the technical guy assigned to us and provide him with the documentation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used different OS like Motorola, Unix Flavors, Solaris, HP-UX, AIX, DG/UX, and Sonos OS. Unix is dying, and everything is moving to Linux. Linux is open-source and easier to use.
How was the initial setup?
We build our own deployment method.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive. We have changed the cloud provider's subscription to a pay-as-you-go model.
What other advice do I have?
We use the on-premise, cloud, and hybrid versions. We have deployed it on AWS, Microsoft Azure, and Google Cloud. Most of our infrastructure is in the Azure cloud. I work in the server infrastructure team, and other data collectors work on AWS and GCP. We haven't used the tool's features like the image builder.
The product supports our hybrid cloud strategy. We have been migrating using tools from Microsoft Azure. Its knowledge base is good. Sometimes, finding an article is difficult. However, once I reach them, it contains good information.
We used Azure's tools for migration to the cloud. It is straightforward. We have no problems deploying the servers. Our main strategy focused on data centers.
We use the Leapp tool to manage the upgrades. It works smoothly on our Oracle databases. Leapp is straightforward to use.
We use Red Hat Insights quite a bit. I have not explored all the features yet. We use it to look for events our monitoring hasn't picked up. It also helps us with tips and hints for fine-tuning applications like SAP and Oracle. We go by these recommendations and follow them to put the applications in place. I have downloaded the Playbooks for remediation.
I use system rules for SAP tuning in Oracle. I do not use the image builder since we already have a process to do the server builds. I use the web console once in a while.
I rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a manufacturing company with 10,001+ employees
Good patching and automation capabilities with excellent support
Pros and Cons
- "The features and tools help us to maintain security overall."
- "If they can make the integration with Ansible easier, that would be ideal."
What is our primary use case?
We primarily use it for OS purposes.
How has it helped my organization?
It's very good for support compared to other operating systems. For decades, it's been providing good support and service. Even during implementation, there's a dedicated team to answer any queries. We are a very big company running critical applications and having that support is very important.
What is most valuable?
The patching tool is good. We're also introducing the possibility of automation.
The built-in security features are okay when it comes to simplifying risk reduction. It makes life easier, especially in regards to the lifecycle and what we need to install, et cetera. The features and tools help us to maintain security overall.
It is easy to maintain compliance.
The portability of applications and containers is good. Now we are just starting with the containers and anything related to Kubernetes.
Red Hat is always providing security on time. Any vulnerabilities are immediately dealt with to fill the gap and deal with the issue.
It's a good tool. I'm very confident with this product.
The system role features for automation security configurations, et cetera, for Ansible, we started using it. We are new in terms of automation. We'll start to use it heavily in the near future. Ansible is another great tool from Red Hat.
It enables us to maintain consistency across systems over time. My role is to maintain stability, even during upgrades and patches. So far, it's been a positive experience. We use the entire ecosystem around Red Hat.
We use Red Hat Insights. From a security perspective, we may stop using it. With Insight, if you have Red Hat Satellite, it gives you an in-depth view of everything. The only thing missing is the insights related to performance. We may not continue with it. We'll see if we'll push it and have everything on the cloud.
What needs improvement?
In the area we are using it, we are satisfied.
Maybe in OpenShift, which is our next step, there can be more improvements with integration with Kubernetes. We're not experts there yet.
Maybe it could have a better user experience and less coding. Reducing the effort for the end user or administrator would be ideal to make daily operation and maintenance easier.
If they can make the integration with Ansible easier, that would be ideal.
They should offer more in terms of learning materials to make learning easier.
They need to make things more affordable or accessible.
What do I think about the stability of the solution?
The solution is stable. We barely have any issues with a server setup. So far, it's manageable. The biggest challenge is the criticality of releasing patches. When we have any critical alerts we action them. We tend to try to wait for the release of a stable version.
What do I think about the scalability of the solution?
How many people use the solution depends on the application. We likely have thousands of users. We do have some products that maybe only have a few or a few hundred.
We've had no challenges with scaling. It can support any type of load within the data center.
How are customer service and support?
Support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did use a different OS. I have used Unix in the past. I started with Unix 30 years ago. I've also used SUSE. Red Hat offered more service and support.
How was the initial setup?
I was involved in the deployment. Our team managed the process. It's pretty straightforward. We handle implementation, tuning, and patching.
How long it takes to implement the product depends. We're trying to mitigate the time by automating with Ansible. We want to handle one VM or server in five or fewer minutes, however, it can take days. At this point, we can provision servers in a few minutes. It's becoming faster.
We have a team of ten to run the infrastructure on the OS level.
What was our ROI?
I'm not an expert on ROI. We are paying to use the solution, however, the utilization we get and the support both offer good value.
What's my experience with pricing, setup cost, and licensing?
The pricing model isn't something I deal with directly. The pricing is fair, especially compared to virtualization like VMware. We do use VMware and are thinking about moving sandboxes and testing over to Red Hat. This may end up being a big cost savings with our CAPEX and OPEX.
From the price level, the cost is almost the same for us, if we look at Red Hat versus SUSE, however, we get a higher level of support with Red Hat.
Which other solutions did I evaluate?
Red Hat was always our first choice.
What other advice do I have?
We're a Red Hat customer.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT at a computer software company with 1-10 employees
Allows us to easily identify numerous vulnerabilities in malware and facilitates simpler patching, as well as maintaining compliance
Pros and Cons
- "Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client."
- "The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location."
What is our primary use case?
We are a telecommunications operator using Red Hat Enterprise Linux for our technical applications due to its supportability and robust management features.
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features aid in simplifying risk reduction. In the past, patches fortified the security features, but now, with playbooks, we can automate and address any findings for any Common Platform Enumeration. When integrated with Red Hat Insights, the solution can identify the CPE and provide the remediation playbook. This expedites detection, remediation, and testing by Red Hat, thanks to the playbooks provided by satellite as well as malware detection.
Maintaining compliance with Red Hat Enterprise Linux is easy because it supports various out-of-the-box compliance policies, such as CIS. Whether we are running OpenSCAP on-premises or Insights, we can perform compliance testing using OpenSCAP to verify adherence to the Red Hat Enterprise Linux security guidelines, as well as other well-known guidelines and framework compliance. I have found that all the compliance policies I required were already included out of the box.
Red Hat Enterprise Linux is ready to help keep our organization agile when it comes to the portability of applications and containers because all the applications are developed by the vendor. Red Hat Enterprise Linux is the preferred choice in our industry because the applications we use are swiftly certified by the vendor, so we don't have to verify them ourselves.
Red Hat Enterprise Linux provides enhanced security for our servers, and we are aware of patching requirements in advance. Additionally, the pre-certification of Red Hat Enterprise Linux applications expedites deployment as we no longer need to go through the certification process ourselves. Moreover, Red Hat Enterprise Linux offers excellent support, ensuring that any issues that may arise are promptly addressed, which is crucial for our environment where we must maintain an uptime of 99.99999 percent.
Red Hat Enterprise Linux enables us to achieve security standards certification because it is driven by various compliance policies that include everything we need out of the box. This makes it easy to enforce security rules, and security patches are applied regularly. With Insights, we have malware detection, CPE filings, and remediation capabilities. In addition to the reactive approach, we also benefit from a proactive approach, allowing us to stay informed about the events around us, which helps us implement temporary solutions if needed until a permanent fix becomes available.
With Red Hat Enterprise Linux, we can build with confidence, knowing that it is available across physical, virtual, and cloud infrastructures. The operating system provides certifications, ensuring that we can deploy with 100 percent certainty, knowing that the applications will work. Additionally, it offers identity security and excellent support from the Red Hat team. Without this support, we would have to rely on searching within the community and downloading untested patches, which may function in small environments but not for larger ones with sensitive applications.
Red Hat Insights helps us prevent emerging issues related to security or noncompliance settings. One of the steps we take before going live is using OpenSCAP to ensure compliance with our standards. This is followed by our own security scanning and verification process. If any issues are not known within Red Hat, we can always refer to all the findings. Once the system is in production, regular monitoring allows us to use Insights to identify any new findings and apply necessary patches or workarounds. The knowledge base available on the servers enables us to take proactive measures even before a security patch becomes available. The new malware detection feature in Insights helps protect end-user information.
Insights provide vulnerability alerts and specific guidance. With each system, we can view the detected Common Platform Enumeration and receive advice on how to address it. These features have protected our systems from potential attacks, thereby increasing our uptime.
What is most valuable?
Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client. This connection allows us to identify numerous vulnerabilities in malware easily and facilitates simpler patching. Activating the Red Hat addons on this server creates a perfect match when seeking a well-hardened OS using the gold image, as it eliminates the need to address issues from an existing image. Additionally, Red Hat Insights is a valuable and essential tool. In the telecom industry, we rely on basic products that necessitate an OS with robust security support and regular patches.
What needs improvement?
We have not succeeded in creating an image from Red Hat Insights for Red Hat Enterprise Linux, including custom partitioning and custom scripts. This would have been helpful.
Red Hat Insights reporting can be enhanced by incorporating performance components, making it a central tool for vulnerability assessment, compliance monitoring, and much more. The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location.
Managing the destination for netting on the Netserver using Red Hat Enterprise Linux could be made more user-friendly.
I would like to have enhancements in the data files to help with deployments.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years. I started in 2012 using version five.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable, but the scalability is achieved at a different layer compared to adding memory to a virtual machine or container.
How are customer service and support?
Compared to other support departments for Red Hat products, the Red Hat Enterprise Linux support team stands out as one of the fastest, most cooperative, and understanding teams.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. In the past, it was complex when Red Hat acquired Ansible because many of the modules were community resources that lacked full support. As a result, creating a playbook to deploy the OS was a painful process, as there was a chance it would not work, and we would not have the necessary support. However, currently, deploying Red Hat Enterprise Linux is easy. We have never deployed only one operating system at a time, but it would take less than one hour to do so.
What other advice do I have?
I would rate Red Hat Enterprise Linux an eight out of ten due to the complexity of its network boost management issue.
We have Red Hat Enterprise Linux deployed in one location.
Red Hat Enterprise Linux is used in our environment to run the application for all of our customers, and only around ten people have access to it.
Red Hat Enterprise Linux requires maintenance for applying new patches, releases, and debugging.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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Updated: June 2025
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