Red Hat Enterprise Linux (RHEL) Reviews

I am still working with Red Hat. I work with other Red Hat products as well, mainly with Red Hat Enterprise Linux (RHEL) and OpenShift, and I also use Red Hat JBoss, but JBoss is now deprecated. We are moving our applications to OpenShift. I would not improve anything because we are using RHEL mainly for system functions, virtualization of system virtual machines, some system parts of OpenShift for control plane and infrastructure nodes, and some technical virtual machines such as HAProxy, and we are satisfied with it.

I find the most valuable feature to be stability, as it is important for me, and we have all the functionality that we need because we are using mainly the KVM for running the virtual machines, along with other packages that are part of the operating system, such as HAProxy, Nginx, or other modules.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is very good; not only is the knowledge base excellent, but also the documents and the reported issues along with solutions on their website are very helpful.

The technical support could be improved to be quicker and of higher quality. For me, it is better when I can speak in my language, in Czech, and sometimes I need to discuss it with someone who does not speak Czech. However, I understand this is difficult; to have the support only in Czech for such a company as Red Hat is challenging.

I have been working with Red Hat Enterprise Linux (RHEL) for several years, maybe longer than 15 years.

We are using mainly the command line interface, and we do not see any issues regarding the interface or scalability.

I am satisfied with the technical support provided by Red Hat. I would rate their technical support as nine out of ten.

I think it is easy to deploy it in our system; however, it might be difficult for me to answer all of the questions because I am not the only one who works with it. We are a team of several technical people, and I am the team leader, so maybe they would have more information.

I have not seen any return on investment.

I find the pricing reasonable.

I would rate Red Hat Enterprise Linux (RHEL) as a product a 10 because I do not know about any issues or problems.

Our primary use case involves running custom applications on Red Hat Enterprise Linux (RHEL). We mainly deploy it on-premises, with applications and custom-made solutions running on RHEL for our customers.

The most valuable features include the classical operating system features, extensive community support, and the integration of open-source with enterprise support. Our customers often choose Red Hat because they receive support for open-source software, which is a major reason for its use.

I am not sure what needs improvement as our customers haven't shared any specific feedback. Perhaps some minor enhancements like a more user-friendly knowledge base and faster technical support could be beneficial.

I have been working with Red Hat Enterprise Linux (RHEL) for over ten years, with a recent focus on it in the last few months.

I find that Red Hat Enterprise Linux (RHEL) is highly stable, and I would rate its stability nine or ten out of ten. It is a fully enterprise-grade operating system, and stability is crucial for our customers.

Red Hat Enterprise Linux (RHEL) is very scalable, and I would rate its scalability at nine or ten. Scalability is vital for our customers as they often expand their infrastructure.

While the technical support could be faster, the Red Hat Enterprise Linux (RHEL) community service is excellent. The technical support from Red Hat could be rated six out of ten because of the slow response times.

Neutral

The initial setup was very easy and straightforward. I didn't experience any problems during the setup process, similar to other operating systems.

The deployment process depends on customer specifications. After discussing and agreeing on the specifications, we proceed with the deployment. We guide customers and provide recommendations as needed.

I do not have specific knowledge about pricing as I am not a seller. The price varies depending on the customer and the project. Therefore, I cannot provide an exact evaluation of pricing.

Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten. The knowledge base could be improved to be more user-friendly as it currently requires getting used to.

We use the solution primarily for simulation and CAD solutions. It serves as the main use for our operating systems.

The openness of the operating system makes auditing a lot easier, plus the tools for auditing make that a lot easier to maintain. 

Automation makes compliance a lot easier. 

The knowledge gained from using the system completely makes troubleshooting easier and increases the knowledge pool in the company.

The extendibility of the solution and its openness, along with its integration with all of our other open-source projects, are highly valuable. 

We appreciate that it is one of the few enterprise-enabled Linux operating systems we can use. 

It is very extensible, which aids as our needs change.

We have encountered compatibility issues with certain hypervisors, mainly with Red Hat Enterprise Linux six hosts on the newer versions of FoxMox.

I have been using Red Hat Enterprise Linux for over ten years.

The solution has performed really well for our business-critical applications and is very stable. I have no issues.

The solution is very extensible, adapting perfectly as our needs change.

Customer support is very helpful and insightful. I would rate it very well, approximately an eight on a scale of one to ten.

Positive

The biggest return on investment is the knowledge gained by using the system. The access we have to the operating system increases user involvement and facilitates troubleshooting, thus expanding the company's knowledge pool.

The pricing and licensing are reasonable.

For non-business critical applications, a third-party Linux OS may suffice, however, for something running 24/7, it is advisable to go for stability and enterprise support.

We are a telco company hosting internal applications on the OpenShift platform. It's for general IT workloads, such as backend systems for billing. We are also using it for containerization projects.

With an open-source solution, there is no vendor lock-in at the OS layer, so it's more flexible. I am happy with the value Red Hat delivers, so we don't see a reason to change that.

I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source.

While the built-in security features are excellent, we don't use all of them. It has many available capabilities, but it's not always up to the infrastructure people to decide what to use for security. 

I'm happy with the value Red Hat Enterprise Linux delivers, but there's always room to improve. 

I have been using Red Hat Enterprise Linux for almost twenty years.

I've never heard of any issues with Red Hat Enterprise Linux's performance on business-critical workloads. If there is a problem, it's mostly on the application layer, not the operating system.

Red Hat Enterprise Linux has native containerization, so it can scale. It uses open-source technology and has Kubernetes underneath, which gives you the scaling you need. .

I rate Red Hat support seven out of 10.

Neutral

We have been a Red Hat customer for over a year, and we are happy with the value it delivers.

I don't know the exact pricing. Red Hat's subscription model is cost-effective because you pay as you go, which is better than paying upfront high license costs. 

I rate Red Hat Enterprise Linux eight out of 10. If you plan to implement Red Hat Enterprise Linux, make sure you get a vendor who can deliver and support it correctly. 

We run IT and telco workloads and applications on Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux helped us centralize development. We use a complete ecosystem of Red Hat for end-to-end development, deployment, and operations. 

Centralizing development is achieved as we have clearly defined platforms to host applications, like OpenShift. 

Additionally, the ACS on top of containers scans to ensure they are compliant, reducing vulnerabilities within our software.

Red Hat Enterprise Linux provides a standardized environment with Kubernetes and good support behind it. The end-to-end delivery for developing, testing, and deploying containers in the same ecosystem is a very valuable feature. 

The built-in security features are fine, we don't receive complaints about them.

One area for improvement is dealing with specifics developed by Red Hat Enterprise Linux that are now end of life. We have to remediate these changes, which is a disadvantage. 

Additionally, better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice.

I have used Red Hat Enterprise Linux personally since joining my company ten years ago. Within the company, it has been used for more than 20 years.

Red Hat Enterprise Linux performs quite well for business-critical applications. Although we have some outages, it's not unusual, and I cannot blame RHEL entirely for it.

Scaling Red Hat Enterprise Linux OS is smooth and without complaints. We are planning to widen its use by moving from OpenStack to bare metal according to Red Hat's roadmap.

The customer service rating varies at around an eight or nine out of ten.

Positive

They conducted tests with Ubuntu. That said, it was less expensive and not as stable or developed as Red Hat Enterprise Linux.

There is a return on investment since we can host our applications on top of Red Hat Enterprise Linux.

Red Hat Enterprise Linux is quite expensive, yet the technical support, available roadmaps, and services justify the cost. We receive value for the price we pay, including technical support, which enables business continuity and compliance.

We evaluated Ubuntu, but it was less stable.

I would advise trying it out to see for yourself. Red Hat provides great technical support. That said, the pricing may need careful evaluation, especially when comparing with public cloud offerings.

I would rate Red Hat Enterprise Linux a nine out of ten.

We are running standard workloads such as Spring Boot, Node.js, React platforms, and Liferay on Red Hat Enterprise Linux.

We chose Red Hat Enterprise Linux for our workloads primarily due to its strong support system and the extensive open-source community surrounding it, making it a widely known and utilized operating system globally.

Red Hat Enterprise Linux has enabled us to centralize our development using the OpenShift platform, where our developers utilize Red Hat Enterprise Linux servers for software runtimes.

It provides support, version updates, and security features that assist our containerization projects.

Red Hat Enterprise Linux has performed well in our critical business operations.

We rely on Red Hat Enterprise Linux for its built-in security features, timely support, and rapid release of the latest patches and updates.

Red Hat Enterprise Linux helped reduce risk and improve efficiency by enabling us to achieve more with fewer resources.

Red Hat Enterprise Linux has significantly contributed to business continuity and compliance efforts due to its seamless integration with our existing environment.

We are currently deploying our operator in the OpenShift environment, along with advanced cluster security. This automated solution scans Red Hat Enterprise Linux server images and can be customized to meet our needs.

The portfolio helps lower the total cost of ownership for our enterprise landscape due to its robust support system and rapid updates, making it the optimal solution.

Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources. Furthermore, the seamless integration with our existing systems adds substantial value.

My primary focus on assisting development projects and CI/CD pipelines has been largely issue-free. However, there's room for improvement with some Linux tools.

I have been using Red Hat Enterprise Linux for around 15 years.

Red Hat Enterprise Linux has consistently delivered strong performance for our business-critical operations.

Red Hat Enterprise Linux is scalable due to the container environment, which is beneficial as our needs change.

The support from Red Hat is top-tier.

Positive

Red Hat Enterprise Linux offers the greatest return on investment through reduced maintenance requirements and improved employee productivity due to its stability, security, and ease of management.

I have limited information regarding Red Hat Enterprise Linux pricing and licensing, but our managers appear satisfied.

I would rate Red Hat Enterprise Linux ten out of ten.

While some may consider third-party Linux operating systems, Red Hat Enterprise Linux offers superior robustness, maintenance, and consistent platform upgrades, making it a more reliable choice due to its dedication to providing a consistently updated environment.

We use Red Hat Enterprise Linux to provide a Platform as a Service for our customers in the cloud, upon which we have built additional software. This encompasses Red Hat and Synthos, including all Red Hat derivatives.

We also use it for our security-related applications primarily due to the robust enterprise support and comprehensive security features it offers.

Using Red Hat Enterprise Linux for containerized workloads has increased security, stability, and trust, ultimately simplifying our work.

Red Hat Enterprise Linux enhances the reliability and security of our hybrid cloud environment.

Red Hat Enterprise Linux performs well for our business critical applications.

We chose Red Hat Enterprise Linux for our environment due to its robust built-in security features, including proactive security fixes and an enterprise-class operating system with reliable support services that enhance security and reduce risk. Furthermore, the secure base OS Docker image strengthens our environment's overall security posture.

Red Hat Enterprise Linux helps reduce our total cost of ownership due to its security, stability, and enterprise support. The tightly integrated Red Hat portfolio simplifies working with their products and achieving the desired return on investment.

The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides.

I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change. Although we collaborated with Red Hat to build a package that addressed the issue, it wasn't delivered promptly, necessitating manual workarounds to resolve the problem.

I have been using Red Hat Enterprise Linux for almost 15 years.

Red Hat Enterprise Linux is exceptionally stable, minimizing the risk of outages or issues stemming from the operating system itself. This reliability allows it to run seamlessly in the background, freeing administrators from constantly addressing kernel bugs or faults in core system applications, ultimately saving significant time and manpower.

Red Hat Enterprise Linux offers flexibility to scale as required.

My experiences with Red Hat technical support have been mostly positive, though I've encountered some issues occasionally.

Positive

Red Hat Enterprise Linux is suitably priced with various support tiers to match organizational needs and environments.

I would rate Red Hat Enterprise Linux nine out of ten.

When considering a Linux operating system, the choice depends on the intended use. For enterprise environments requiring dedicated support, Red Hat Enterprise Linux is recommended. Smaller projects or testing environments may start with a similar option and transition to Red Hat as the business grows.

We use Red Hat Enterprise Linux for our infrastructure, and in recent years, we have also been using it for Ansible, primarily for appliance deployment on the customer side.

Red Hat Enterprise Linux is deployed on-premises on our virtual machines.

Red Hat Enterprise Linux provided our organization with increased stability over the past decade.

Red Hat Enterprise Linux has allowed us to centralize development and focus on our projects by providing a consolidated platform for our enterprise distribution.

We are satisfied with Red Hat's built-in security features, which effectively reduce risk, ensure business continuity, and maintain compliance. Red Hat Enterprise Linux provides a more secure operating system than other Linux solutions due to its robust security features and a supported kernel that receives regular security updates.

Red Hat Enterprise Linux, when used with Ansible, has significantly automated various tasks, leading to a reduction in the total cost of ownership.

It has helped save the organization costs.

I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues.

Red Hat's comprehensive documentation eliminates the need to contact technical support for any issues encountered.

The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly.

I have been using Red Hat Enterprise Linux for 14 years.

Red Hat Enterprise Linux offers exceptional stability, with downtime limited to scheduled maintenance periods.

Although Red Hat Enterprise Linux is designed for scalability, our current deployments are not large.

Our organization has always used Red Hat Enterprise Linux.

Deploying Red Hat Enterprise Linux can be challenging, but the documentation provides valuable assistance.

The implementation was completed in-house.

Red Hat Enterprise Linux offers a significant return on investment through Ansible, a powerful tool that enables the automation of our environment.

I would rate Red Hat Enterprise Linux nine out of ten.

Red Hat Enterprise Linux distinguishes itself from other vendors by offering exceptional support and ensuring that organizations have readily available assistance when needed.

Red Hat Enterprise Linux is the industry standard compared to other Linux vendors.

We use Red Hat Enterprise Linux for file transfers and changing file permissions. It is also used to check file spaces and for migration purposes. Our tools are hosted on the Linux environment, and our agent services run on it.

We use Red Hat Linux to start and stop our agent services during migration, install new agents, and transfer files. The primary benefit is that it's a widely used open-source solution with good support. Now that we've migrated from CentOS to Red Hat Enterprise Linux, we will realize some benefits. Red Hat Enterprise Linux has more features. 

I like Red Hat Enterprise Linux's clustering capabilities and high-level architecture. It has high availability, built-in disaster recovery, SSH features, and scripting. 

The documentation is excellent. Since it was acquired by IBM, the open-source tools and technologies hosted on the Linux environment have been updated with many new features. 

It would be great if Red Hat had its cloud instead of using AWS, Azure, or GCP. Red Hat Enterprise Linux should have a dedicated cloud. I would also like to see more Windows support. 

Red Hat Enterprise Linux could also be more user-friendly and use AI or machine learning to automate processes. That is the most dynamic feature in the information technology industry.

I have used Red Hat for five years.

We have intermittent issues with stability, but we're hoping they will improve in the latest version.

Red Hat Enterprise Linux is quite scalable. We can place a lot of agents on Linux servers, some on the cloud, and a few on-prem. It can handle the workload. 

I rate Red Hat support eight out of 10. We have communicated with Red Hat support via email. 

Positive

Before Red Hat Enterprise Linux, we used CentOS. Another Linux flavor I've used is Ubuntu. 

The first deployment of Red Hat Enterprise Linux had a learning curve, but I've learned a lot since then. Once you know the process, then it's straightforward. It uses a command-based process, but if it were based on a GUI or a console, like a Windows installer, that would be a significant improvement. 

Red Hat Enterprise Linux requires some housekeeping. We have to restart and patch servers weekly or biweekly and check the CPU, memory size, file size, the database used, and whether the IP network protocols are defined. All this happens monthly, weekly, or fortnightly.

I rate Red Hat Enterprise Linux eight out of 10. 

We are using the solution for automation. Mainly, we're doing a lot of automation with it. One of the projects, for example, is for ensuring payments processes on forms. We streamline and optimize the insurance claims process using OpenShift. This has enabled us to do faster claims processes and make resource utilization more efficient than it was. Everything can be done online. There are no papers involved. 

It is mainly just cutting out redundant tasks. The focus was mainly driven by driving costs down and efficient resource utilization. We wanted a solution that could make deployment easy and ensure scalability.

The biggest benefit has been the automation. It affected our delivery schedule. Instead of doing something in two weeks, we do it faster. We've cut down our production time. And people are able to focus on other tasks since they're automating a lot of things. Even with our clients, when they have issues, we have created a system where they can send out a ticket. And from that ticket, we can diagnose, and it's easier to solve the issue at hand. 

In terms of cost per head, we've seen a drastic drawdown from that. It is mainly optimizing a lot of our systems and resources.

The high availability is great. It's available most of the time - even when we're doing upgrades, provisioning, configuration, and patching. It made things easier for us. 

The automation is great. I'm a big fan of offering convenience to people and making systems easier for people to understand and use. 

There are good features, such as proactive monitoring as well. It offers predictive analytics, which helps you identify issues before they impact operations. We can foresee several problems. On top of that, this is how we can combat those problems. These types of features are really valuable when considering a company's strategy and when it comes to the impact of operations. 

We are able to move workloads between different clouds or our data center using Red Hat Enterprise Linux.

The knowledge base on offer is quite extensive. We started learning from a third-party provider since we've had a lot of use cases. Maybe you are installing something, or maybe during virtualization, you have to do something, and you need more information. The Red Hat OpenShift community is quite huge. Even a resource such as YouTube has people releasing videos on common problems. Even outside of Red Hat itself, the Red Hat community is very good. The information is extensive. The knowledge base is there. There's a lot of information sharing. People do not try to gatekeep information. 

When it comes to provisioning and patching, so far, we have not had a lot of issues. We currently are using a subscription model. In terms of getting security patches and updates, they support us quite well. There's a 24-hour support base and they're quite good. 

I've tried the Leapp and Red Hat Insights features. It helps with proactive monitoring. It did analyze the system configurations and compares those against databases of known problems and fixes. Basically, there's a pool of data that has common issues and it analyzes how you've configured your system and then compares them. It can come back to you and say, "Hey, this is your problem. Why don't you try the solution?" It's like a good AI tool. It gives us a lot of help. It's quick. Thanks to this feature, we sometimes find that we don't really need to open a ticket for support.

We realized the benefits of using RHEL in months. We were told when we were doing the onboarding, we'd see benefits in six months. For us, it took a little over eight months. That was due to some of our internal processes that we had to do, some sign-offs, et cetera. Still, it took us less than a year. Over time, we are down 20% to 30%.

In the beginning, we didn't start on the cloud. Only now are we fully transitioning to going off-site. There are still some clients who are a little resistant to going to the cloud. It's nice to be hybrid, to accommodate both. We've done a lot of virtualization and server consolidation. So far, everything is running smoothly. 

When moving workloads between different clouds or data centers, it's not that simple. There are a lot of things that you need to consider, including prerequisites and things like hardware, network, operating systems, et cetera. Once you get the hang of it, it becomes easier. However, in the beginning, it was very, very challenging. Coming from a development background, I found it easier to use command lines.

I've hit some snags doing updates or changing things for clients. 

It would be nice if they improved vulnerability management. They could add more security tools and tools for provisioning. 

I've used the solution for two years. 

The stability is good. We don't really have any downtime. I'd rate stability nine out of ten. 

We've had no issues with scalability. It's quite user-friendly. 

During the implementation, we did have to open a support ticket. They assisted us effectively.

Positive

I've never tried other solutions. I know of other solutions, such as Ubuntu. However, my interactions with that solution have been minimal. 

The initial setup was a little bit complex. The instructions, however, were very clear, and our deployment strategy was clear. Still, for the technicians doing it, it was complex.

The setup took about a week and a half.  

I've been involved with two upgrades so far. They were challenging. There were a lot of teams involved. There needed to be a lot of migration planning. We had to use the Link Utility and we did a lot of testing first. We spent a long time verifying the applications and checking dependencies. It was quite a learning curve.

There is some maintenance needed in the form of system updates. 

We did get a lot of help from RHEL. We had senior engineers guide us through the setup.

We've seen an ROI of around 30%.

When we went through IBM, it was quite expensive. Now, we are going through AWS, which is less pricey. 

We started off as a partner to IBM, and IBM opened up the opportunity for us to build certifications for Red Hat through the certification program. Then we became support specialists, taking on RHEL projects. We are in the process of becoming a reseller. 

I'd rate the solution eight out of ten. We're doing a lot of big data infrastructure and they are giving us good stability and performance.