We use it for databases and applications. In the new model, we keep databases separate from applications. Currently, about 90% of our operations are running in Red Hat 8. Some systems are still on Red Hat 7, but those will be migrated off by the beginning of next year.
Senior Engineer at Organon
Efficiently separates databases from applications and 90% of operations are successfully running on Red Hat
Pros and Cons
- "It's been great since we have it. It's been reliable and fast."
What is our primary use case?
How has it helped my organization?
It's been great since we have it. It's been reliable and fast. We keep all the security agents, and we've been taken care of right away, and that's the improvement in our company. It's with the new RHEL. There's always something new, something good that works for us.
Moreover, we might need to move workloads from the cloud in the US to China in the future.
What is most valuable?
As we're migrating and doing the Elite upgrade, which is an in-place upgrade, we find it great. We use it for databases, and we're testing it for applications. Some applications don't work, but some are functioning well. So far, it's been a positive experience.
Since I'm more focused on migrating, Leapp is awesome. We are able to do something that will work the way it's working. There are no issues or breaks.
RHEL's knowledge base is great. It's very good. Especially when you try to open a case, it gives you all the options you need, so you don't have to wait for the case to be opened. You can get all the information you need right there.
Moreover, I am in the process of testing Leapp and Red Hat Insights. And then create our images from there rather than create MIs.
For how long have I used the solution?
At the new company, we've been using it for three years. At my previous company, we used it for over five years. Personally, I have been using it for almost eight to ten years.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
How are customer service and support?
We often have to go through people who have the same labels as us and who have the same knowledge base articles as us, which takes time. But they do it first; it's searching the knowledge way that I search. That I can do. That takes the time before. They do the payment. They sent me exactly what I had already found. And then we can go to the next level. That is taking a little bit more time that we can be a little bit better. So, the initial step of the support process could be improved.
90% of people who open those bases are administrators who already look on the Internet for all these knowledge bases. So by the time we get there, we're gonna get the knowledge base back. And that's not helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to use HPUX and Solaris. We switched to RHEL because HPUX started looking like it was going away, so we started moving to Red Hat. We thought it was our best option. We tested different flavors of RHEL.
When it comes to provisioning and patching, we have a satellite server. We use a lot of Ansible. We are getting used to Ansible and Satellite servers.
How was the initial setup?
The initial setup wasn't complex, but since we wanted to make it easier to use, it became harder to make it work the way we wanted. Not out of the box, so we can just build a server that is ready to be deployed right away without any more interventions.
We use RHEL with AWS because it's easier for us to maintain since we create our own AMIs and we update that as we need it. So we don't need to follow their schedule until we get it more secure and more reliable for us.
What other advice do I have?
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Engineer at a tech services company with 51-200 employees
Custom applications smoothly run on an extensively supported platform
Pros and Cons
- "Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten."
- "The technical support from Red Hat could be rated six out of ten because of the slow response times."
What is our primary use case?
Our primary use case involves running custom applications on Red Hat Enterprise Linux (RHEL). We mainly deploy it on-premises, with applications and custom-made solutions running on RHEL for our customers.
What is most valuable?
The most valuable features include the classical operating system features, extensive community support, and the integration of open-source with enterprise support. Our customers often choose Red Hat because they receive support for open-source software, which is a major reason for its use.
What needs improvement?
I am not sure what needs improvement as our customers haven't shared any specific feedback. Perhaps some minor enhancements like a more user-friendly knowledge base and faster technical support could be beneficial.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) for over ten years, with a recent focus on it in the last few months.
What do I think about the stability of the solution?
I find that Red Hat Enterprise Linux (RHEL) is highly stable, and I would rate its stability nine or ten out of ten. It is a fully enterprise-grade operating system, and stability is crucial for our customers.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) is very scalable, and I would rate its scalability at nine or ten. Scalability is vital for our customers as they often expand their infrastructure.
How are customer service and support?
While the technical support could be faster, the Red Hat Enterprise Linux (RHEL) community service is excellent. The technical support from Red Hat could be rated six out of ten because of the slow response times.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was very easy and straightforward. I didn't experience any problems during the setup process, similar to other operating systems.
What about the implementation team?
The deployment process depends on customer specifications. After discussing and agreeing on the specifications, we proceed with the deployment. We guide customers and provide recommendations as needed.
What's my experience with pricing, setup cost, and licensing?
I do not have specific knowledge about pricing as I am not a seller. The price varies depending on the customer and the project. Therefore, I cannot provide an exact evaluation of pricing.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten. The knowledge base could be improved to be more user-friendly as it currently requires getting used to.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
Last updated: Apr 3, 2025
Flag as inappropriateBuyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Senior System Engineer at a comms service provider with 1,001-5,000 employees
The built-in security features are excellent
Pros and Cons
- "I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source."
- "I'm happy with the value RHEL delivers, but there's always room to improve."
What is our primary use case?
We are a telco company hosting internal applications on the OpenShift platform. It's for general IT workloads, such as backend systems for billing. We are also using it for containerization projects.
How has it helped my organization?
With an open-source solution, there is no vendor lock-in at the OS layer, so it's more flexible. I am happy with the value Red Hat delivers, so we don't see a reason to change that.
What is most valuable?
I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source.
While the built-in security features are excellent, we don't use all of them. It has many available capabilities, but it's not always up to the infrastructure people to decide what to use for security.
What needs improvement?
I'm happy with the value Red Hat Enterprise Linux delivers, but there's always room to improve.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost twenty years.
What do I think about the stability of the solution?
I've never heard of any issues with Red Hat Enterprise Linux's performance on business-critical workloads. If there is a problem, it's mostly on the application layer, not the operating system.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux has native containerization, so it can scale. It uses open-source technology and has Kubernetes underneath, which gives you the scaling you need. .
How are customer service and support?
I rate Red Hat support seven out of 10.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have been a Red Hat customer for over a year, and we are happy with the value it delivers.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact pricing. Red Hat's subscription model is cost-effective because you pay as you go, which is better than paying upfront high license costs.
What other advice do I have?
I rate Red Hat Enterprise Linux eight out of 10. If you plan to implement Red Hat Enterprise Linux, make sure you get a vendor who can deliver and support it correctly.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 30, 2024
Flag as inappropriateSupport Engineer at Alcadis
Enables a stable, more secure environment that is well-supported
Pros and Cons
- "I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues."
- "The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly."
What is our primary use case?
We use Red Hat Enterprise Linux for our infrastructure, and in recent years, we have also been using it for Ansible, primarily for appliance deployment on the customer side.
Red Hat Enterprise Linux is deployed on-premises on our virtual machines.
How has it helped my organization?
Red Hat Enterprise Linux provided our organization with increased stability over the past decade.
Red Hat Enterprise Linux has allowed us to centralize development and focus on our projects by providing a consolidated platform for our enterprise distribution.
We are satisfied with Red Hat's built-in security features, which effectively reduce risk, ensure business continuity, and maintain compliance. Red Hat Enterprise Linux provides a more secure operating system than other Linux solutions due to its robust security features and a supported kernel that receives regular security updates.
Red Hat Enterprise Linux, when used with Ansible, has significantly automated various tasks, leading to a reduction in the total cost of ownership.
It has helped save the organization costs.
What is most valuable?
I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues.
Red Hat's comprehensive documentation eliminates the need to contact technical support for any issues encountered.
What needs improvement?
The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 14 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux offers exceptional stability, with downtime limited to scheduled maintenance periods.
What do I think about the scalability of the solution?
Although Red Hat Enterprise Linux is designed for scalability, our current deployments are not large.
Which solution did I use previously and why did I switch?
Our organization has always used Red Hat Enterprise Linux.
How was the initial setup?
Deploying Red Hat Enterprise Linux can be challenging, but the documentation provides valuable assistance.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
Red Hat Enterprise Linux offers a significant return on investment through Ansible, a powerful tool that enables the automation of our environment.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
Red Hat Enterprise Linux distinguishes itself from other vendors by offering exceptional support and ensuring that organizations have readily available assistance when needed.
Red Hat Enterprise Linux is the industry standard compared to other Linux vendors.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 30, 2024
Flag as inappropriateResearch Cloud Tech Lead for HPC at a university with 10,001+ employees
Consistent, scalable, and geared toward security
Pros and Cons
- "It is consistent. It is geared toward security."
- "I do not have anything to improve for Red Hat Enterprise Linux, but CentOS could be open-source again."
What is our primary use case?
We have extensive contracts with Red Hat. We have it for the operating system. I manage the cloud deployment for GCP, and we have got Red Hat Satellite running in GCP. All of our VMs run on Red Hat Enterprise Linux in the cloud. On-prem, we are running Red Hat Enterprise Linux on our OpenShift cluster, and we have a supercomputer that has got 753 nodes with 50,000 cores running on Red Hat Enterprise Linux. We use a lot of the other products too.
How has it helped my organization?
There is consistency across the deployment. Generally, when you are looking to hire people, if you hire people who know Red Hat Enterprise Linux, they have a certain level of understanding that goes along with using the operating system.
It is easy to secure. It has a lot of built-in security features, and it is very stable, which is a big deal.
It makes it easier to have one team that deals with both on-prem and cloud because there is a uniform operating system and tooling. You do not have to have a set of admins where one knows one thing and the other one knows another.
Red Hat Enterprise Linux has enabled us to centralize development. We are using the same platform everywhere. It is the same tooling, and everyone is working in the same system.
We are using Red Hat Enterprise Linux for containerization projects. We are building out OpenShift on-prem right now on bare metal. We are running the hub cluster from GCP to spin up the bare metal cluster on-prem. We will hopefully be moving more and more things towards containerized workflows. We are running OpenShift, so it all runs on top of Red Hat Enterprise Linux.
For security, SELinux is built in. It is out of the box. It is built towards building a secure system. We are in the process of working on compliance and getting this 800-171 certified. That is in process. They have regular security updates and lots of tools for rolling out updates. In that sense, there is a continuous upgrade path that is well-worn and fairly easy to maintain.
In terms of portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile, when it is in a container, it does not matter if you are running a UBI container or some other sort of container. If you have an environment that will run a container, you can throw a container in it, and it will run, so the portability does not belong to the OS at that point. It belongs to the containerization system.
What is most valuable?
It is consistent. It is geared toward security. I am used to it. I know only Red Hat Enterprise Linux. I do not know Ubuntu or any of the other flavors of Linux.
What needs improvement?
It is good. I do not have anything to improve for Red Hat Enterprise Linux, but CentOS could be open-source again.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2014. I have been using Red Hat since 1.2. It was probably 1998.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
We have a cluster with 50,000 cores. It is pretty scalable.
How are customer service and support?
Their customer service is good. We have a TAM. Our TAM is great. Without a TAM, it is hard to get new tickets through.
Which solution did I use previously and why did I switch?
I have used many solutions. I have used many that predate Linux. For Linux, I have run Slackware, but that is just for fun. Professionally, it has all been Red Hat Enterprise Linux.
How was the initial setup?
Our deployment experience is good. For the things in the cloud, I use Satellite. I build images and deploy from images to the cloud. It is a mutable deployment chain rather than a standard upgrade path.
What about the implementation team?
We deploy it in-house.
What's my experience with pricing, setup cost, and licensing?
The vendor management takes care of that.
We have an enterprise agreement. From our department's standpoint, everything gets rolled into the enterprise agreement, which is great because we never see it.
What other advice do I have?
To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say, "Why would you look at something other than that?" I have built things on Fedora and Red Hat Enterprise Linux. I was out of the industry for a while, and I came back, and I focused on Red Hat Enterprise Linux because it pays better. There are more standardized jobs in the area if you know Red Hat Enterprise Linux. The certification that you get from Red Hat means something quite specific.
I would rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior SIE at a financial services firm with 10,001+ employees
Stands out for its stability and support, which are critical for enterprise applications in the finance sector
Pros and Cons
- "Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support support and quick issue resolution."
- "Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with RHEL."
What is our primary use case?
We are moving toward a microservice architecture and using OCP4 as a platform. We run most of our APIs in OCP ports, so the base image is always Linux. It's a Linux image, and we add our own dependencies. We have a private and public cloud, so it's a hybrid cloud system, and we rely on on-premise data centers as well as the cloud.
How has it helped my organization?
Red Hat Enterprise Linux supports our hybrid cloud strategy because we can have Red Hat Enterprise Linux on the public and private cloud, improving compatibility.
If the compatibility is high, it's easier to move and migrate. If I have some components on the private cloud on Red Hat Enterprise Linux and components on the public cloud.
What is most valuable?
Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support and quick issue resolution.
The main security feature is the regular patches and updates. When we do a security scan, there should be patches readily available. Security is essential in finance, and Red Hat Enterprise Linux helps us build a solid IT infrastructure foundation.
I've used the Red Hat Enterprise Linux Web Console to configure the products. It's a nice tool with an intuitive interface that gives you a better picture of what you're configuring. It's helpful.
What needs improvement?
Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with Red Hat Enterprise Linux.
For how long have I used the solution?
I have used Red Hat Enterprise Linux for more than nine years.
What do I think about the stability of the solution?
We haven't experienced any major outages or downtime. Most of our issues are quickly resolved. We don't typically upgrade to the latest and greatest because we want to ensure stability, and we have a lot of the components on the old system. We wait for a while to upgrade so we can see the most widely used and most stable version.
How are customer service and support?
I rate Red Hat support eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had Satellite and Red Hat Enterprise Linux from the beginning, but we also use other flavors like Amazon Linux.
What other advice do I have?
I rate Red Hat Enterprise Linux nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Automation Infrastructure Architect at a government with 10,001+ employees
Reliable, consistent, and well-documented
Pros and Cons
- "Red Hat Enterprise Linux 9 updates the Cipher Suites and the security proceeds it. I wasn't pleasantly surprised because a bunch of our server communication didn't work. Having the Cipher Suites updated is a good thing but was not convenient."
- "Some of the repositories and some of the DNS versions are very old. I just deployed something using Ruby and the DNS stable repository was sufficiently old that the Ruby project I was using didn't work."
What is our primary use case?
My primary use case for it is to run Jenkins servers.
How has it helped my organization?
Red Hat Enterprise Linux is critical for our operations. We use it for all of our Linux servers.
What is most valuable?
It works. It's consistent. It's well-documented. These are valuable aspects to me.
Red Hat Enterprise Linux 9 updates the Cipher Suites and the security proceeds it. I wasn't pleasantly surprised because a bunch of our server communication didn't work. Having the Cipher Suites updated is a good thing but was not convenient.
I feel positive about the built-in security features when it comes to simplifying the risk and reduction and maintaining compliance. I'm also a Windows Server administrator so, compared to my Windows Server experience, I have very positive feelings about Red Hat Enterprise Linux security based on how easy it is to keep things patched, up-to-date, and compliant.
What needs improvement?
Some of the repositories and some of the DNS versions are very old. I just deployed something using Ruby and the DNS stable repository was sufficiently old that the Ruby project I was using didn't work.
I would like more transparency and better options other than using something like Ruby Version Manager. I'd rather be able to get modern, up-to-date versions from the base repositories.
For how long have I used the solution?
We have been using Red Hat Enterprise Linux for ten years. We're on a bunch of different versions. We're anywhere between version six and nine. My personal project is on nine.
Which solution did I use previously and why did I switch?
We still have Windows servers.
Red Hat Enterprise Linux is very resource-intensive, and it's hard to secure because Windows, the base use case, is all things to all people.
I generally like Linux server products. I like the way they specialize, and I like the default security posture.
How was the initial setup?
We have a hybrid environment. We do have some things in the cloud. We're using both Azure and AWS as our cloud providers.
I was involved in the process of migrating our Jenkins servers to Red Hat Enterprise Linux 9. It was not straightforward or complex because we changed a lot of things about our deployment. We tried to improve and streamline, and in the process, we broke some of our pipelines.
It was not smooth, but that was not necessarily because of Red Hat Enterprise Linux, except for some of the security upgrades. We could not use the old RSA keys that we were using with RHEL 6 with RHEL 9. This meant that we either had to loosen our security by allowing legacy keys or tighten things down. We chose to tighten things down.
Another challenge is that we have some old Red Hat Enterprise Linux applications that are running on very old versions. We are trying to get everything off of RHEL 6 and 7 and onto RHEL 9, but there are a few applications that are stuck on RHEL 6 for various reasons.
We are getting rid of all of our Linux servers, so the biggest challenge right now is migrating our applications to RHEL 9.
What about the implementation team?
When it comes to provisioning and patching, it is pretty manual. The company uses VMware, and the process is pretty manual and involves a certain number of shell scripts. I know we're trying to adopt Ansible, but we're not very far along.
What other advice do I have?
I've had a very positive experience with Red Hat Enterprise Linux. My only point of comparison is Ubuntu, which I use for personal projects.
Red Hat Enterprise Linux is a solid enterprise product with a greater emphasis on security. However, Ubuntu Server is easier to use in many ways compared to Red Hat Enterprise Linux. This may just be a matter of familiarity, but I find it easier to get current versions of Ruby with Ubuntu than with Red Hat Enterprise Linux.
This is based on my somewhat limited use, but it's my impression nonetheless. That's what keeps it from being a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a insurance company with 10,001+ employees
Provides in-depth understanding of infrastructure and has strong community support
Pros and Cons
- "One pro is that at the operating system layer, like, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting and stuff online."
- "There is room for improvement in integration with different cloud platforms."
What is our primary use case?
We predominantly use Red Hat CoreOS we use it to connect to different types of OpenShift clusters. Whenever I work with RHEL, it's always been with the CLI.
What is most valuable?
Previously, when we were using other distributions, we weren't getting a lot of support for the operating system itself. However, Red Hat has mainly focused on the operating system, so we get more support.
AWS has its own version of Linux for its instances. All these cloud providers provide more support for the infrastructure and services, but they don't focus on the operating system itself. But Red Hat, with its customer portal, provides better support if something goes down. That's what differentiates RHEL from other products.
One great thing about RHEL is that it has a big community of users. There's a huge community that uses CentOS. If you need some help or have a question online, you get more resources for RHEL compared to other products.
It's a really good operating system by itself. It's more versatile, integrating with tools like Ansible for automation.
There are amazing resources online, and because we are an enterprise, we have enterprise support. We can always create a support case, and we have some resources to help. The knowledge offered by Red Hat is great.
Another feature I tried was RedHat Insights because they offer it for other RedHat products as well. I've used it for OpenShift. It was helpful. It provides a good, in-depth understanding of what's going on in the actual infrastructure. It gave us good insights into the level at which we can run the containers and if you can scale the infrastructure vertically or horizontally and how to manage it better.
What needs improvement?
There is room for improvement in integration with different cloud platforms. There should be better integration because right now, a lot of cloud platforms have their own versions of Linux, which runs better on them, and they have better integration with the services. RHEL is great, but RHEL is more of a generic form of what Red Hat provides.
For how long have I used the solution?
I've been using RHEL for about four years now.
How are customer service and support?
There were certain times when I encountered issues. There are certain problems with integrations.
For example, we had an issue once where the operating system had issues accessing the data server on our VMware infrastructure. So we did have a couple of engineers help us out with that, but that's one area where it can improve. But that's nitpicking.
It's been great so far, but that's one thing I would like to see that would make RHEL a little better product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We prominently use RHEL, but we've also used Ubuntu. We also have used PCF. I use Ubuntu Xenial and have worked with Amazon Linux for a while.
One pro is that at the operating system layer, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting online.
For example, we predominantly use Amazon Linux if I'm using AWS. There aren't a lot of resources if I run into an issue. RHEL has way more documentation on Linux. It has a bigger community, from an operating system perspective.
What about the implementation team?
One of our deployment models is on-premise, and the other is on the cloud. It's a hybrid. We have a big footprint on the cloud.
We use Azure because a lot of resources are already deployed on it. We can use all the features I build on RHEL, but you can scale up the infrastructure, depending on the demand. That's the reason why we use Azure.
For the upgrade process, we mainly use Ansible automation. Whenever we want an upgrade, we just go into the Ansible Tower, change the version, and make sure we are applying that to the right environments so that there's no outage.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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