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System Engineer at Xifeo ICT
Real User
Helps us reduce risks in our environment through operating system patches
Pros and Cons
  • "It is generally easy to initiate a support case with Red Hat, and there are clear escalation paths if needed. The support team responds based on the contract level."
  • "Red Hat could add some AI features. There's a lot of talk about AI nowadays, but I don't think will be in Red Enterprise Linux itself. The cloud applications benefit from AI, but I don't think that will be integrated into the OS yet."

What is our primary use case?

We have RHEL running on our machines, which handle extensive computing tasks and data analysis. The team is responsible for managing the operating system and virtual machines that host various applications run by developers. My department doesn't use containerization, but other departments do.

How has it helped my organization?

Red Hat's security patches and standard compliance ensure risk management and continuity.

What is most valuable?

Red Hat Enterprise Linux helps us reduce risks in our environment through operating system patches. In my previous job, we ran baselines through Ansible to ensure every server was compliant with the company's standards based on CIS standards. Red Hat Enterprise Linux has contributed significantly to business continuity and compliance efforts.

We haven't encountered any critical vulnerabilities that required Red Hat Insights to resolve. They all had low CVE scores, so they could be handled with regular patching. We haven't had to use emergency procedures yet. Red Hat Insights has dashboards you can use to see your performance, what systems are critical or require patches and all that stuff. 

What needs improvement?

Red Hat could add some AI features. There's a lot of talk about AI nowadays, but I don't think will be in Red Enterprise Linux itself. The cloud applications benefit from AI, but I don't think that will be integrated into the OS yet. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about seven years now.

What do I think about the stability of the solution?

We've hardly had any downtime. It goes down occasionally, but the system performs well overall. There aren't many problems, and when we do experience issues, Red Hat support resolves them quickly.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to meet the organization's needs as they evolve.

How are customer service and support?

Customer service is rated eight out of ten.  Red Hat support has been instrumental. As an industry standard, it provides quick solutions to any technical problems that arise.

It is generally easy to initiate a support case with Red Hat, and there are clear escalation paths if needed. The support team responds based on the contract level.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Sun Solaris previously. It was nearly perfect, but it had some areas for improvement, similar to Red Hat Enterprise Linux.

What was our ROI?

The benefits of investing in Red Hat Enterprise Linux include stability, continuity, and robust support.

Which other solutions did I evaluate?

Other Linux operating systems like Debian are community-driven but lack the large company support that Red Hat offers.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. Red Hat is a large organization with a solid community that can provide upstream and downstream support. I don't give it a 10 because operating systems always have room for improvement. It's almost there, but there are a few things that Red Hat could do better. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Efit J Khokhar - PeerSpot reviewer
Linux Administrator at IBM
Real User
Top 20
We have better security and management, but it's not easy to see deployed security features
Pros and Cons
  • "Red Hat Enterprise Linux has given us better insights and allowed us to manage the environment more effectively."
  • "When we first deploy Red Hat Enterprise Linux, it is very challenging to determine which security features have been deployed. It would be beneficial to have more insight into this."

What is our primary use case?

We use Red Hat Enterprise Linux in the enterprise for production environments. We mostly use it on bare metal servers, which are dedicated. In terms of deployment, we use the on-premises version of Red Hat Enterprise Linux.

How has it helped my organization?

Red Hat Enterprise Linux has given us better insights and allowed us to manage the environment more effectively. In terms of overall performance improvements, it has provided us with increased visibility into security, which has been helpful for our cybersecurity team.

Its built-in security features seem pretty sufficient for our purposes, but we have other teams that manage the security and build aspects. I am more involved in the maintenance of it, but in terms of the built-in security features, I find it sufficient. The security team also takes care of the compliance aspect.

I mainly use the Red Hat database for vulnerabilities. It is pretty good for determining whether or not a vulnerability has been resolved. 

We use Red Hat Satellite for patching. I like Red Hat Satellite for patching and keeping us secure.

We have used Red Hat Enterprise Linux in hybrid environments. It seems to work fairly well. For hybrid environments, it is probably one of the easier ones to deploy because it allows us to scale.

We were able to realize the benefits of Red Hat Enterprise Linux immediately after the deployment.

What is most valuable?

In terms of the organization and structure, the support is on point. The reporting and other things are very standardized. It does not leave much room for error when working in production environments.

What needs improvement?

When we first deploy Red Hat Enterprise Linux, it is very challenging to determine which security features have been deployed. It would be beneficial to have more insight into this. Additionally, once it is built, there does not seem to be an option to retroactively change security features, which can make it difficult to ascertain which ones have been deployed.

Their knowledge base is very verbose. There is too much information. It can complicate things a little bit. It is very detailed. If they can shorten it, that might be helpful.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for a few years now, approximately seven to eight years.

What do I think about the stability of the solution?

I would rate the stability of Red Hat Enterprise Linux as seven out of ten. We do encounter problems, most of which can be resolved. Occasionally, we face issues that cannot be resolved until the kernel developers address them. These are typically dealt with through quarterly releases or major upgrades.

What do I think about the scalability of the solution?

In terms of scalability, I would rate Red Hat Enterprise Linux about a nine out of ten. It is easy for us to make snapshots when we are patching. If we need to clone, we can do so, although they might not be full backups necessarily.

How are customer service and support?

We use their portal for contacting support. The support from Red Hat is quite quick because it operates on a service-level agreement (SLA). For the paid support features, they are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am familiar with CentOS, and I have used OpenSUSE and SUSE Enterprise for testing and comparison purposes.

CentOS did not have as many security features. Of course, CentOS had the community support. CentOS was bought by Red Hat, and then the support started lacking. It was then discontinued to promote Red Hat Enterprise Linux.

How was the initial setup?

We have done some physical to virtual migrations using VMware. We have been mostly involved in that. We have done a little bit of virtual-to-cloud migration but not as much as physical-to-virtual.

The migration is more on the complex side. There are quite a few players involved. We need to collaborate with different teams. We need to make sure that the database is there, and that the database team is always involved. It is not terribly simple. It requires quite a bit of project planning and coordination. We usually have a six-month project so that it can be planned and tested.

It does require maintenance on our end but not very frequently.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux licensing is quite costly, but I personally do not deal with pricing.

What other advice do I have?

My advice to new users would be to focus more on the build aspect because it can be overlooked by many new users.

The Leapp utility works well when you do not have a much-customized environment. The more customized your environment is, the more complicated it gets to get Leapp to work to switch over to Red Hat Enterprise Linux. It is possible, but the more customized your environment is, the harder it is because it will require the kernel module. Convert2RHEL is pretty much the same as Leapp. The more customized the environment, the harder it is. It is feasible. It is just a matter of how much time you are willing to spend on it.

I would rate Red Hat Enterprise Linux a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
AhmedHassan8 - PeerSpot reviewer
Senior Webmethods Integration Support Engineer at a comms service provider with 11-50 employees
Real User
Top 20
Provides enhanced system availability with improved security and file performance
Pros and Cons
  • "The most valuable features of RHEL are the availability, file system performance, and overall system availability."
  • "There are performance issues with the response time when accessing the console, but I'm unsure if that's RHEL's fault or if it's due to the lack of CPU or memory on our machines. The enterprise interface could be improved. I can only use the keyboard to transfer files from one system to another. I want to use my mouse on the interface, not just scroll up and down. I would also like my logs archived as an RAR and sent to me."

What is our primary use case?

I use Red Hat Enterprise Linux to control my Docker systems and build and run containers on them. I also use it for a tokenization project I'm working on.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has improved the availability and security of our systems. The knowledge base, Wiki forums, and other resources are very helpful in simplifying my daily operations. We realized the benefits immediately after deployment. 

What is most valuable?

The most valuable features of Red Hat Enterprise Linux are the availability, file system performance, and overall system availability. The kernel is more secure than my previous operating systems, such as Windows.  Red Hat's knowledge base is helpful. I consult it several times in my daily work. I can ask questions on the forums and get help in my daily operations.

Using Red Hat Enterprise Linux's image builder is easy. I can use GitAI to pull any image I want to build on my system and reach into it using Red Hat. I use Convert2RHEL to publish my work on tokenization. I'm publishing more than 70 prints on my system daily, and saving this file. It's easy to use.

What needs improvement?

There are performance issues with the response time when accessing the console, but I'm unsure if that's Red Hat Enterprise Linux's fault or if it's due to the lack of CPU or memory on our machines. The enterprise interface could be improved. I can only use the keyboard to transfer files from one system to another. I want to use my mouse on the interface, not just scroll up and down. I would also like my logs archived as an RAR and sent to me. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for more than five years.

What do I think about the stability of the solution?

Stability is critical to us. Red Hat Enterprise Linux ensures our machine's availability and reduces the need for frequent restarts.

How are customer service and support?

I have not contacted customer or technical support myself. Our infrastructure team handles any contacts with Red Hat support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Ubuntu before. Red Hat has a more robust knowledge base, and finding solutions to any problem is easier.

How was the initial setup?

The infrastructure team handled the initial setup. I'm a software engineer working on my applications. The infrastructure team builds the machine, and I only use it. It was relatively easy, depending on the complexity of the deployment configuration. After deployment, we have maintenance on our machine if there are new patches to deploy. I have three machines, and each one is identical, with the same containers, so I don't need to do maintenance on our machines more than once monthly. 

What other advice do I have?

It is important to use the knowledge base and familiarize oneself with key commands to gain more about Linux and ease its usage.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Architect at a comms service provider with 10,001+ employees
Real User
Regular security patches and stable performance ensure more focus on critical applications

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) for the web server application. The application I refer to is the web server application. I use this product in the telecommunication industry. We use it mainly for web applications.

What is most valuable?

In my opinion, the best features of Red Hat Enterprise Linux (RHEL) are security, which is the main feature, and stability, as it's a stable product. The security of RHEL is beneficial because it is pretty good, and we get regular patches if there's an issue. The best security feature of RHEL, in my opinion, is the kernel patches.

RHEL helps me save time since if the OS is stable, I spend less time troubleshooting and can focus on my application. It helps mitigate downtime for sure.

What needs improvement?

It would be nice if they could bring in more features fast enough. More features for Linux in general would be appreciated. I hope they can draw from the upstream Fedora for more features.

For how long have I used the solution?

We have not switched from a different solution; we have been using it for many years.

What do I think about the stability of the solution?

We haven't seen downtime yet, as we don't have a comparison against other operating systems. RHEL helps solve pain points such as less outage and less time spent on stability of the operating system, allowing my team more time to work on our applications.

What do I think about the scalability of the solution?

Scalability is not that significant because, nowadays, OS in general doesn't help in distributed computing; that is mainly done by technology like Kubernetes.

How are customer service and support?

I would rate Red Hat's support around an eight; we have never had to call them as we could fix issues ourselves.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

The object storage is with another vendor, and I cannot disclose it.

How was the initial setup?

Setting up Red Hat Enterprise Linux (RHEL) is fairly easy; we have automated that. The setup process is fairly easy. It takes maybe 15-20 minutes to set up RHEL.

What's my experience with pricing, setup cost, and licensing?

I would say Red Hat Enterprise Linux (RHEL) is definitely expensive. Compared to open-source Enterprise Linux like Rocky Linux or Alma, it's definitely very expensive. We use it mainly for web applications; it is very pricey for us, and I think they will be negotiating with Red Hat to lower the price.

What other advice do I have?

I have experience with Red Hat solutions. I am familiar with Red Hat Enterprise Linux (RHEL), specifically Enterprise Linux. I have more than 12 years of experience with Red Hat Linux. Currently, I use Red Hat on-premises. I use this product in the telecommunication industry. We use RHEL strictly on-prem. Overall, I would rate my experience with RHEL an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
reviewer2587212 - PeerSpot reviewer
Senior System Infrastructure Manager, Information Technology at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
Enhanced security and automation ease workload management
Pros and Cons
  • "Red Hat Enterprise Linux's built-in security features are very good."
  • "The licensing cost of Red Hat Enterprise Linux is high and could be improved."

What is our primary use case?

Red Hat Enterprise Linux is a versatile operating system for many workloads, including databases, web applications, and infrastructure. It is a reliable and adaptable platform suitable for various computing needs.

When I started my current job 14 years ago, we used many different Linux distributions, which created management challenges. However, when we began deploying a hardened version of Linux, Red Hat Enterprise Linux was the best option due to its robust support, familiarity with our team, and overall suitability for our needs, making it an easy choice.

How has it helped my organization?

Red Hat Enterprise Linux has performed well for our business critical applications.

It offers robust built-in security features that surpass those found in Windows. Its highly customizable environment allows for easy system hardening, eliminating the need for additional purchases as all necessary security components are integrated within the operating system. 

Red Hat Enterprise Linux enhances security and reduces risk. In a mixed environment with Windows, securing Windows systems is significantly more challenging and achieving a truly secure state is nearly impossible, whereas Red Hat Enterprise Linux offers robust security features that mitigate these concerns.

It contributes to risk reduction through its strong security features. With a mixed environment of Linux and Windows, making Windows secure is challenging, whereas RHEL does not have such issues. Furthermore, automation with RHEL reduces manual labor, allowing us to automate almost everything, which saves work.

The portfolio helps reduce our total cost of ownership by significantly decreasing employee work hours. Automation through ready-made images eliminates manual labor, allowing us to automate almost everything and ensure consistent accuracy, ultimately saving time and resources.

What is most valuable?

Red Hat Enterprise Linux's built-in security features are very good. Compared to other systems like Windows, it's on another level. With SE Linux and the customizable nature of Linux, creating a tightly-hardened environment is easy. Additionally, the knowledge bases and white papers provided by Red Hat support are very helpful.

What needs improvement?

While there are no specific features I would like added to the next version, there is always room for improvement.

The licensing cost of Red Hat Enterprise Linux is high and could be improved.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 1998.

What do I think about the stability of the solution?

Red Hat Enterprise Linux performs admirably, earning a nine-point five out of 10. While minor issues exist, they are not significant enough to substantially detract from its effectiveness.

How are customer service and support?

The Red Hat support works well, though I haven't used it extensively. I appreciate the knowledge bases and articles provided by them. Consultancy services have been used, but not much of the support services itself.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At my current job, we started with a lot of different distros. Managing them was chaotic. When we began using hardened versions of Linux, Red Hat was selected because it was the best option for us. We have a support system in place and Red Hat Enterprise Linux is familiar to our team, making it the easy pick.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux licensing is expensive.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

We will soon be using Red Hat Enterprise Linux for containerization projects.

For servers, Red Hat Enterprise Linux is the recommended choice due to its robust features, including comprehensive updates, ease of management, and excellent compatibility with tools like Ansible. While other distributions may be suitable for workstations, Red Hat Enterprise Linux excels in server environments with its stability and long-term support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2585646 - PeerSpot reviewer
Product Owner at a financial services firm with 10,001+ employees
Real User
Has enhanced our business continuity and compliance efforts by providing stability and security
Pros and Cons
  • "It's a very stable and secure platform with support options."
  • "Data migration issues during upgrades can sometimes arise from the layers above Red Hat Enterprise Linux."

What is our primary use case?

We use Red Hat Enterprise Linux for investment back-end applications.

The application's lack of readiness for a cloud environment has necessitated the repatriation of Red Hat Enterprise Linux to an on-premises infrastructure.

Red Hat Enterprise Linux is the go-to standard within our organization because it is managed, supported, and automatically patched.

How has it helped my organization?

it helps us as the base layer to centralize our development.

Red Hat Enterprise Linux has performed exceptionally well for our business-critical applications.

Red Hat Enterprise Linux provides a stable and secure platform, which helps reduce risk in our environment.

Red Hat Enterprise Linux has enhanced our business continuity and compliance efforts by providing stability and security, allowing us to strengthen our servers.

What is most valuable?

It's a very stable and secure platform with support options. Third-party software vendors often require Red Hat.

What needs improvement?

Data migration issues during upgrades can sometimes arise from the layers above Red Hat Enterprise Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed well for our business-critical applications. Stability is essential for us.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux depends primarily on the underlying machine, and virtual machines enable on-demand scaling for effective performance.

What was our ROI?

Red Hat Enterprise Linux's stability, security, and predictability are significant returns on investment.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

The current plan is to refrain from running AI workloads with Red Hat until its AI capabilities mature and we have complete confidence in its security and accuracy.

I would advise considering Red Hat Enterprise Linux because it is stable, secure, and supported by third-party software vendors.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Mahdi - PeerSpot reviewer
IT Team Leader at a tech services company with 201-500 employees
Real User
Top 20
We get better performance, reliability, and security with this operating system
Pros and Cons
  • "The main reasons for using Red Hat Enterprise Linux are security, reliability, and efficiency. The system is very reliable, and it is more efficient than others."
  • "It is not very easy to manage because it has a command line interface, and it can be a little bit confusing from one version to another."

What is our primary use case?

We use this operating system for our on-prem servers because it is more secure and reliable. We can install whatever application we want.

How has it helped my organization?

I chose Red Hat Enterprise Linux because it is more secure and reliable than other operating systems. Red Hat has a feature called SELinux. I always use it because it is more secure than the other operating systems. I am using it with most of the applications. It is our baseline OS for any application.

The built-in security features are helpful when it comes to simplifying risk reduction and maintaining compliance.

Red Hat has very useful documentation. I always use it when I face an error or something like that. It is very reliable, and I use it all the time.

Over the last three to four years, I did not work in just one environment. I worked in two environments, but all the time we used Red Hat Enterprise Linux, we got more security and reliability. We have seen performance enhancement and less downtime for our main application. There is more reliability and better performance. It has improved our environment. We now have better performance, more reliability, and more security. There is about 30% to 50% improvement.

I have previously worked in the banking sector for one of the banks. We can now configure Red Hat Enterprise Linux for PCI-DSS Compliance. It has improved in that aspect.

What is most valuable?

SELinux is valuable. The main reasons for using Red Hat Enterprise Linux are security, reliability, and efficiency. The system is very reliable, and it is more efficient than others.

What needs improvement?

It is not very easy to manage because it has a command line interface, and it can be a little bit confusing from one version to another. For example, the administration of Red Hat Enterprise Linux 8 is a bit different than Red Hat Enterprise Linux 9. It is a little bit hard but not that much.

The GUI experience can be better. They can make it easier to access files and copy them. We should be able to do that without the command line. For example, if you compare it with Windows, Windows is easier to use. They can just simplify the user experience.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three to four years.

What do I think about the stability of the solution?

It is stable. I would rate it an eight out of ten for stability.

What do I think about the scalability of the solution?

I did not face any issue with scalability, so I would rate it a nine out of ten.

We implemented it at the HQ and the DR site. We used it at two locations. We had 100 to 200 users using these servers.

Which solution did I use previously and why did I switch?

I have experience with Windows Server. From a security perspective, Red Hat Enterprise Linux is more secure. From a performance perspective, Red Hat Enterprise Linux has better performance, but from the ease of management perspective, Windows is better.

How was the initial setup?

The installation at the application layer is a little bit complex. The duration depends on the application, but most of the application takes months. Implementing an easy application or service, such as a web service, takes two to three days.

When it comes to the management, I manage it locally. I go through SSH on the command line and manage it. For security patching and updates, most of the time, I use Red Hat Satellite. It is a product from Red Hat for managing updates. Red Hat Satellite is easy to use and very helpful. I have upgraded from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8.

When it comes to security patches, they require a restart. That can cause some downtime.

What's my experience with pricing, setup cost, and licensing?

I do not have much knowledge of licensing. That is handled by the procurement team, but I know that it is expensive. If they can provide more licensing options, it will be much easier for companies to buy.

What other advice do I have?

I would recommend Red Hat Enterprise Linux because it is more secure, reliable, and scalable.

I used System Roles two years ago. It was simple to use System Roles. I succeeded in implementing them, so it was simple. They can be managed, but I used them only one time, so I do not have this much experience with them. 

I also used a service called Cockpit. It was easy to use. It was very helpful and easy.

I would rate Red Hat Enterprise Linux an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2587206 - PeerSpot reviewer
Consultant at a consultancy with 10,001+ employees
Real User
Top 20
Streamlined system integration and robust security through effective automation
Pros and Cons
  • "Integrating Ansible Automation offers benefits, while Red Hat Enterprise Linux provides robust security features, including benchmarks and CIS security hardening."
  • "I would like a more straightforward process for extending file systems without the need to write all the names of volume groups and logical volumes, to simplify automation."

What is our primary use case?

I am utilizing Red Hat Enterprise Linux for automated workloads.

Having prior experience with Ansible and its automation capabilities, I sought a centralized platform with a graphical interface. Red Hat Ansible Automation Platform seemed like the ideal solution, especially since I was already familiar with Red Hat Enterprise Linux. This familiarity made it a natural progression to explore containerization within the RHEL environment.

How has it helped my organization?

Red Hat Enterprise Linux helps to centralize development.

Choosing Red Hat Enterprise Linux for our container environment provides a more secure and reliable platform for our applications.

I appreciate the robust security features in Red Hat Enterprise Linux, such as including security benchmarks like CIS security hardenings. These benchmarks offer a significant improvement over previous Red Hat Enterprise Linux versions and provide numerous valuable security enhancements.

The most crucial factor is arguably the availability of fast, reliable, and effective support, as this prevents isolation when managing Linux systems and significantly mitigates risk.

Open integration is beneficial because it enables the use of various benchmarks to strengthen Red Hat Enterprise Linux.

What is most valuable?

Integrating Ansible Automation offers benefits, while Red Hat Enterprise Linux provides robust security features, including benchmarks for security hardening.

What needs improvement?

I would like a more straightforward process for extending file systems without the need to write all the names of logical volumes, to simplify administration and automation.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about ten years.

What do I think about the stability of the solution?

Early versions of Red Hat Enterprise Linux had several issues, but up from RHEL 7 I have found it very stable.

How are customer service and support?

The support is accessible and responsive. I have engaged with them almost every day for two weeks and opened many cases, receiving assistance with my challenges and issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The Red Hat Enterprise Linux subscriptions are quite expensive.

Which other solutions did I evaluate?

Red Hat Enterprise Linux is considered an industry standard.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

I recommend considering Red Hat Enterprise Linux if the budget allows, as it is widely used in the industry and offers superior software support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.