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Arvind Chaturvedi - PeerSpot reviewer
Technical Landscape Iaas & Compute Owner at a manufacturing company with 10,001+ employees
Real User
Top 20
Oct 30, 2024
Empowers enterprise management with automation and evolving features
Pros and Cons
  • "Red Hat Enterprise Linux offers many features I appreciate, especially the increasing maturity of the operating system and its automation platform."
  • "The area of improvement is patch management, specifically isolating kernel and operating system patching to prevent downtime for enterprise applications."

What is our primary use case?

Red Hat Enterprise Linux serves various functions, including operating system tasks, satellite management, and OpenShift deployments. Additionally, we utilize Red Hat's Insight and Subscription Manager products.

Our organization utilizes Red Hat Enterprise Linux, both on-premises and in the cloud. While we maintain on-premises systems, certain departments also leverage Red Hat Enterprise Linux in a cloud environment. As the license manager for Red Hat in our organization, I can confirm that we have a substantial number of Enterprise systems operating in the cloud.

How has it helped my organization?

Red Hat Enterprise Linux offers key benefits for enterprise management, including features such as patch management, resource isolation, enhanced stability, and improved performance through automation. Unlike its earlier versions, Red Hat now provides these functionalities out-of-the-box, eliminating the need for extensive scripting and streamlining administrative tasks. Red Hat introduced an online patch management system in Red Hat nine, similar to what AIX offered years ago. This system, which likely will be included in Red Hat ten and eleven, allows for online patching without requiring a reboot. This is a significant advantage for enterprise companies who cannot afford downtime, making Red Hat an even more attractive option for them.

Looking beyond a Red Hat-centric view, hybrid cloud computing significantly enhances customer service. Whether through new service offerings, modernized workflows, or improved scalability, automation, and high availability inherent in cloud solutions, the benefits are clear. Furthermore, Red Hat Enterprise Linux provides stability, avoiding the reboots and challenges often associated with Windows environments. Therefore, hybrid cloud adoption is a strong strategy for enterprise companies, offering substantial advantages.

To enhance future development centralization, our development teams are transitioning to Red Hat Enterprise Linux on our development servers.

Red Hat Enterprise Linux has robust built-in security features that effectively contribute to risk reduction, business continuity, and compliance maintenance. Red Hat demonstrates a solid commitment to security by providing timely updates and fixes to its customers. While the operating system itself is secure, it's important to note that Red Hat Enterprise Linux provides a foundational image that requires further hardening through the implementation of security controls. Red Hat empowers users with a platform and a range of hardening options, enabling them to tailor security measures to their specific application needs. Furthermore, Red Hat's rapid release of fixes and updates, often within a day or two of a vulnerability discovery, ensures that customers have access to the latest security enhancements.

The portability of applications and containers built on Red Hat Enterprise Linux fosters organizational agility by enabling a continuous cycle of learning, trying, adapting, and iterating. Containers offer a streamlined approach to development, allowing for rapid deployment and effortless updates. If a containerized application doesn't work, it can be quickly destroyed and recreated with updated components, significantly reducing deployment time compared to traditional methods. This rapid iteration aligns perfectly with agile principles, enabling organizations to respond swiftly to changing needs and requirements.

Red Hat Satellite provides patching information and compliance percentages for our systems, but in a multi-departmental enterprise environment, Red Hat Insights offers a more comprehensive view. Insights synchronizes data from Satellite and provides a centralized platform to monitor compliance across different application sectors. This addresses the limitation of Satellite, which may not be accessible to all stakeholders. Insights' API-based functionality allows integration with ServiceNow, creating a single pane of glass view of compliance for various teams. Furthermore, the Insights client provides granular visibility into vulnerabilities, further enhancing transparency and management capabilities. This integration streamlines compliance monitoring and improves overall efficiency.

Red Hat Insights provides vulnerability alerts and guidance. While it doesn't necessarily affect uptime, the severity of the vulnerability determines the response. High-severity vulnerabilities require immediate evaluation to assess their impact. Multiple security layers within the environment may mitigate immediate risks. However, vulnerabilities should be addressed promptly. Insights enhance transparency and provide detailed information for timely action.

What is most valuable?

Red Hat Enterprise Linux offers many features I appreciate, especially the increasing maturity of the operating system and its automation platform. The automation platform, in particular, has significantly evolved over the past three years. Satellite, now known as Insight, is another excellent product, providing easy and convenient patch management for both managed and unmanaged systems. Its reporting on users, vulnerabilities, and other key information is also quite valuable. Having used Red Hat since version three and now working with versions eight and nine, I'm consistently impressed by its progress. The preview of Red Hat ten looks amazing, and I plan to implement it soon after its release.

What needs improvement?

The area of improvement is patch management, specifically isolating kernel and operating system patching to prevent downtime for enterprise applications.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 20 years.

What do I think about the stability of the solution?

Red Hat Enterprises Linux is stable, and improvements are constantly made.

What do I think about the scalability of the solution?

We are not extensively using the scalability features, but the documentation and technology are growing.

How are customer service and support?

I am generally happy with Red Hat's customer service and technical support. There are challenges with different time zones, but overall, the service is satisfactory.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux offers a straightforward pricing and licensing model. The subscription manager provides clear visibility into license usage and facilitates tracking usage growth over time. Although the tool is still under development, Red Hat is actively collaborating with customers to improve its features and functionality. The subscription manager enhances transparency by enabling accurate tracking of license consumption and ensuring alignment with customer needs. Red Hat Insights, working with the satellite, further strengthens transparency by automatically calculating and reporting license usage. This comprehensive approach simplifies customer license management and promotes clarity in supplier relationships.

What other advice do I have?

Red Hat Enterprise Linux is a solid operating system, earning an 8 out of 10 rating. While no OS is perfect, and there's always room for improvement, Red Hat effectively meets the evolving demands of the business market.

While numerous open-source operating systems are available for development, enterprise-class companies require the stability and support of enterprise-level solutions. Red Hat Enterprise Linux bridges this gap by offering a forum for feedback and collaboration, allowing users to directly influence feature improvements and updates. Red Hat Enterprise Linux effectively combines the flexibility of open source with the robust support and reliability required by enterprise-class customers, unlike many other open-source operating systems that lack this level of responsiveness.

Our focus is on the enterprise support and open mindset Red Hat provides, looking to customer benefits and services.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Surya Peri - PeerSpot reviewer
Linux Architect at GyanSys Infotech Pvt. Ltd. (Native Numeric Technologies Pvt. Ltd.)
Real User
Top 20
Sep 24, 2024
Flexible file system, very stable, and good support
Pros and Cons
  • "The file system is very good. We also have flexibility. We can scale the file system and add the mounts on the go without any downtime."
  • "There can be a faster resolution. When we have production issues, they take around 30 to 60 minutes to come up with a solution. It would be quite helpful if their response is faster. They are also not reachable over the phone, so we need to wait for their callback for the ticket."

What is our primary use case?

We use it for SAP applications. We use it for web hosting, and then we use it for clustering.

How has it helped my organization?

We were previously using Windows Servers, but we had challenges with the compatibility with SAP applications, the support, and the frequency of patches. We had compatibility challenges when we wanted to go for an upgrade. We use the SAP HANA database for SAP applications, and the migration process from Windows to Linux was easy. We also got better support. While troubleshooting issues and doing RCA on unplanned events, the support we received from Red Hat was good.

Because of the reduction in compatibility issues, the number of downtimes was reduced. The escalations were reduced from the application side. The frequency of the patching was reduced, so such planned activities were reduced. With Windows, we were forced to go for patching even if the application was not ready for patching. Red Hat Enterprise Linux is a good platform for SAP applications and the database in our organization. We prefer Red Hat Enterprise Linux.

Patch management with the Red Hat Satellite server is also good. When it comes to automation, the automation tool for regular tasks on Windows was very backward compared to the Red Hat automation tool that we are now using. Red Hat Ansible is far ahead. We could automate many more tasks on-premises using the Red Hat platform as compared to the Windows platform.

Red Hat Insights helps us understand vulnerabilities and avoid any downtime and risks. If needed, we can easily reach out to the Red Hat support team for any help related to patching or changes.

The knowledge base offered by Red Hat Enterprise Linux is very good. It is easy to understand. It is not too technical to understand. New users and application support teams can easily understand the information given in their knowledge base.

Initially, we used to do installation and patching manually, but we later implemented the Red Hat Satellite server, which was suggested by their team. We started using the Red Hat Satellite server. It has made deployment, patch management, and lifecycle management very easy.

Red Hat Enterprise Linux has affected our system's uptime. Earlier, the downtime was around six to eight hours, whereas now, it has come down to one hour. We also need less manpower for upgrades.

What is most valuable?

The file system is very good. We also have flexibility. We can scale the file system and add the mounts on the go without any downtime.

On Windows, for security, we need to have many applications and supporting tools installed externally whereas we get them with Red Hat Enterprise Linux without any issues. Application management is also easy compared to Windows.

Build management is also easier than Windows. When we had to deploy an application on Windows, the process was difficult compared to the Red Hat build process.

If someone wants to build automation, we can give them access to Red Hat Ansible Tower, which was not possible with Windows.

What needs improvement?

There can be a faster resolution. When we have production issues, they take around 30 to 60 minutes to come up with a solution. It would be quite helpful if their response is faster. They are also not reachable over the phone, so we need to wait for their callback for the ticket. If they are reachable over the phone, that will be quite good. Our account manager is reachable over the phone but only during certain times. Fast help would be quite helpful in the case of any urgent issues.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for the last nine years.

What do I think about the stability of the solution?

For reliability, I would rate it a ten out of ten. The downtime that we have is not because of the OS. That is generally because of the dependencies such as the network or VMware infrastructure.

What do I think about the scalability of the solution?

I would rate it an eight out of ten for scalability.

We have around 4,000 users, but the Red Hat boxes that we use are around 2,000. 

How are customer service and support?

In the case of any unplanned events, system crash, or something else, we get proper answers from their team. They help us with RCA, which is helpful in avoiding any such events in the future. We can also approach them when we want to implement something. When we were moving from version 7 to version 8, their support helped us. We could move a bulk of machines with a small downtime. The application team was quite happy because the downtime was for a very short duration.

Their support for urgent or production issues can be faster. I have had all kinds of experiences with their support. I have worked with their support for the last four or five years. We have had scenarios where we had to close a ticket with no resolution. We have also had an awesome and quick response from them. They have also helped us build up a process, which was quite tedious. Overall, I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using Windows Servers. We had challenges related to compatibility, support, and patch frequency. We were not very comfortable with Microsoft's support. Whenever we had any issues, they only asked us to reboot or wait for the patch. They kept giving us some patches. We were not comfortable with that because the applications were not ready for those patches, but they forced us to keep updating them with the patches. Red Hat support is better than Microsoft support. They do not just ask to reboot to solve an issue. They help us with a proper RCA.

How was the initial setup?

We have hypervisors in the on-prem environment. We use VMware on that. We are using Red Hat Enterprise Linux on bare metal and hypervisors. It is quite comfortable. We do not see any issue with either of them. Initially, we had some issues implementing the cluster on VMware, but Red Hat along with the VMware team helped us overcome the issues.

Its deployment was quite straightforward. There was no confusion. It took us some time initially but that got reduced with the help of Red Hat Satellite and Ansible Tower. Initially, it took 30 to 40 minutes for deployment. With the help of Red Hat Satellite and Ansible Tower, it came down to 15 to 20 minutes. We also needed less manpower because the process was quite straightforward. Previously, we had a team of four, but the number was reduced afterward. 

Upgrades are generally quite straightforward because we have spent some time with Red Hat support and built a process for easy upgrades.

We had some challenges with the upgrade from Red Hat Enterprise Linux version 7 to version 8 because of certain dependencies, but the Red Hat support helped us build a process and automate it. It took some time, but it got easy.

We have not used Red Hat Enterprise Linux Image Builder. It did not match our requirements. We built our own images. After moving to the Red Hat Satellite server, image building was quite easy.

What's my experience with pricing, setup cost, and licensing?

It is not fairly priced. If they can reduce the price, it would be nice. 

I understand that they do not have any big competition as of now. SUSE Linux is there, but Red Hat Enterprise Linux has overcome all the drawbacks that it had earlier. Initially, SUSE Linux was a quite comfortable platform for SAP applications, but Red Hat has improved in terms of development. Its kernel suits SAP applications very well. If they can also improve the pricing, it would be even better. They generally do not reduce the price, but they give add-ons. We can get licenses for the Satellite server, Ansible, etc.

What other advice do I have?

I would recommend Red Hat Enterprise Linux because of its support and reliability. In my career, I have worked with various Linux flavors such as Red Hat Enterprise Linux, CentOS, or Ubuntu Linux. Overall, the Linux platform is very reliable for most applications. With Red Hat Enterprise Linux, we get support when we need it.

We do not use the web console much on the support side, but the application team does use it once in a while. They find it comfortable because, for application deployment, they require a GUI. We provide them with the console, and they complete their task. We do not use it ourselves. We are quite comfortable with the command line interface.

Overall, I would rate Red Hat Enterprise Linux an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Zunaira Afzal - PeerSpot reviewer
Jr. DevOps Engineer at Verdant Soft
Real User
Top 20
Nov 10, 2024
Robust support and extensive documentation enhance enterprise efficiency
Pros and Cons
  • "The most valuable feature of Red Hat Enterprise Linux is its comprehensive ecosystem."
  • "Improvement is needed for supporting Kubernetes clusters because it is less supported by Red Hat according to my experience."

What is our primary use case?

I use Red Hat Enterprise Linux to manage pre-configured web servers, troubleshooting issues such as "524 errors" and missing configurations in EMV files. Furthermore, I constructed an on-premises Kubernetes cluster on Red Hat Enterprise Linux 9 and configured it for ELK.

How has it helped my organization?

The Red Hat Enterprise Linux knowledge base is excellent. When I encountered an error, they were able to quickly identify the issue and guide me through the necessary steps to resolve it.

The Red Hat Enterprise Linux Web Console functioned properly throughout the lab courses.

Red Hat Enterprise Linux is excellent for commercial use and enterprise tools. It's best to use Red Hat for enterprises because it provides robust support available twenty-four by seven, which I have experienced.

To start working with Red Hat Linux was straightforward and user-friendly. I didn't encounter any complexities.

What is most valuable?

The most valuable feature of Red Hat Enterprise Linux is its comprehensive ecosystem. The detailed documentation eliminates the need to consult external resources, and the knowledgeable support team provides expert assistance with both technical issues and site navigation.

What needs improvement?

Improvement is needed for supporting Kubernetes clusters because it is less supported by Red Hat according to my experience. There are also some gaps in documentation which affect configuring Kubernetes clusters.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for four to six months.

What do I think about the stability of the solution?

I have not faced any downtime or stability issues with Red Hat Enterprise Linux.

What do I think about the scalability of the solution?

I have not encountered any scalability issues with Red Hat Enterprise Linux.

How are customer service and support?

The technical support is excellent. They promptly addressed my concerns regarding permission issues when I contacted them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used CentOS for non-enterprise purposes but switched to Red Hat for enterprise applications due to its superior support and stability. However, Ubuntu is generally preferred for Kubernetes deployments.

Which other solutions did I evaluate?


What other advice do I have?

Red Hat Enterprise Linux is nine out of ten.

Red Hat Enterprise Linux does not require maintenance.

Our mid-size organization has between 20 and 50 employees, including our DevOps team, who use Red Hat Enterprise Linux.

I recommend Red Hat Enterprise Linux due to its support and strategy.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Daniel Wichinescki - PeerSpot reviewer
IT Specialist | SRE | Cloud Public and Private at Parana Banco
Real User
Top 5Leaderboard
May 29, 2025
A highly reliable solution with excellent support and knowledge base
Pros and Cons
  • "The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability. The support is very good."
  • "The main concern is the price."
  • "Red Hat Enterprise Linux (RHEL) did not help much with our uptime or security."

What is our primary use case?

I used it previously in environments for APIs, Apache Tomcat, and JBoss

What is most valuable?

The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability. The support is very good. 

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. It is very easy to search for solutions to problems and apply new features. 

What needs improvement?

The main concern is the price. 

For how long have I used the solution?

I used Red Hat Enterprise Linux (RHEL) for five years recently, and about ten to twelve years overall. The last time I used it was last year.

What do I think about the stability of the solution?

It's reliable. Red Hat Enterprise Linux (RHEL) did not help much with our uptime or security.

How are customer service and support?

The support with Red Hat Enterprise Linux (RHEL) is good, and it is similar to Oracle. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the bank, we use Oracle Linux, but previously we used CentOS.

How was the initial setup?

It was easy to manage in terms of provisioning and patching. We used other products to update the systems, though I don't remember the name. I had other teams to manage the environment. I was satisfied with the management process and the management experience.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) a ten out of ten. I would recommend it to others. It is very stable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ChristopheBuyck - PeerSpot reviewer
Team lead infrastructure architecture at EUIPO - European Union Intellectual Property Office
Real User
Top 20
Oct 30, 2024
Enables us to configure a cluster for high availability and protect our data
Pros and Cons
  • "The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance."
  • "When we started using RHEL, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing RHEL on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines."

What is our primary use case?

We use Red Hat Enterprise Linux (RHEL) to run applications and databases related to the European Parliament's business. For example, we use SAP for financial operations. It's not my domain, but I know the leadership plans to implement AI workloads. We translate every document into 27 languages manually, but we plan to use AI and machine language translation. 

How has it helped my organization?

Using a Red Hat Enterprise Linux Cluster in the SAP environments gives us high availability and disaster recovery, so our data is safe. I think it's a geo-cluster for the whole SAP environment. Whenever something happens, it almost automatically shifts to the other.

What is most valuable?

The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance.

What needs improvement?

When we started using Red Hat Enterprise Linux, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing Red Hat Enterprise Linux on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines.

For how long have I used the solution?

I joined the European Parliament in 2012, and we have been using Red Hat Enterprise Linux for 12 years. 

What do I think about the stability of the solution?

We do not have any issues with its performance. The system functions well.

What do I think about the scalability of the solution?

Scaling the operating system is transparent. We work with VMware, so whenever there is a need for more RAM and memory, the process is seamless to the customer.

How are customer service and support?

I rate Red Hat support eight out of 10. Customer service and support are excellent. Support is available depending on the priority and the support package. I am happy with the service. However, navigating through documentation can be challenging.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We started with Mini Solaris and gradually migrated to Red Hat Enterprise Linux.

How was the initial setup?

Initially, setting up OpenShift and the installation was somewhat complicated, especially when dealing with bare metal machines.

What was our ROI?

As a nonprofit business, we do not focus on return on investment in monetary terms. However, a big community makes it easy to gather opinions and help from outside sources, which is a return on investment.

Which other solutions did I evaluate?

We compared Red Hat Enterprise Linux and SUSE. While SUSE is generally the preferred Linux distro for SAP, we chose Red Hat Enterprise Linux because we had more in-house knowledge of the platform and better support. 

What other advice do I have?

I rate Red Hat Enterprise Linux eight out of 10. I used to be an AIX system admin, and I still prefer that operating system. I would recommend considering Red Hat's benefits, such as support. I used to work in IBM support, and Red Hat has a significant advantage in this realm. Also, many corporations merge firms and combine workforces, and RHEL can adapt to these changes. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayomide Omole - PeerSpot reviewer
IT Engineer / Admin at cwgiprc
Real User
Top 20
Aug 11, 2024
We have experienced high performance, improved security, and easier system management
Pros and Cons
  • "The most valuable aspect of Red Hat Enterprise Linux is its ease of management."
  • "Red Hat Enterprise Linux training and certification opportunities for engineers and administrators could be improved."

What is our primary use case?

The primary software utilized across our business units is S4HANA, which runs on our SAP server hosted on Red Hat Enterprise Linux. Consequently, most Red Hat systems in our environment support SAP-related services. We operate approximately 105 Red Hat Enterprise servers dedicated to running these SAP services.

Red Hat Enterprise Linux was implemented due to its robust infrastructure, which allows us to efficiently manage our enterprise servers on a large scale using tools like Red Hat Satellite, Insight, and Ansible. This centralized management simplifies the orchestration and control of our extensive RHEL environment. Red Hat Identity Manager also ensures secure authentication and authorization for our remote systems. Beyond infrastructure, Red Hat's robust support is invaluable, providing timely solutions to complex issues. The operating system's strong security posture, including rapid patch deployment for vulnerabilities, further solidifies our decision to implement RHEL.

How has it helped my organization?

Red Hat Enterprise Linux simplifies risk reduction by integrating Red Hat Insights. This provides a comprehensive security posture assessment of our Red Hat systems, offering easy-to-understand best practice recommendations and applicable actionable remediation steps.

The knowledge base offered by Red Hat Enterprise Linux is detailed and contains numerous articles that can help resolve our issues.

Red Hat Satellite simplifies our patch process by helping us meet audit and compliance needs. We've set up a lifecycle environment within Satellite to test patches on development and quality systems before deploying them to the operating system. This allows us to roll out patches based on the environment, ensuring thorough testing before reaching production. Additionally, we leverage Ansible automation to streamline provisioning and manage patches effectively. While automation is ongoing, we have successfully implemented Ansible and Red Hat Satellite for provisioning, and we continue to identify areas for further automation within our environment.

Red Hat Insights provides best practice recommendations based on regular system assessments. Like other security tools like Microsoft Azure Defender, it can access a system to offer security improvement suggestions. I have a Red Hat Insights certification and find the tool valuable. It generates actionable recommendations that can be easily implemented through automated processes like FastScript, making it an efficient way to leverage data insights for enhanced system security.

Since implementing Red Hat Enterprise Linux, we have experienced high performance, improved security, excellent support service, and easier system management.

Red Hat Enterprise Linux has enhanced our security posture through timely security patch releases and best practice recommendations, which collectively have increased the protection of our data systems.

Red Hat Enterprise Linux allows me to manage all my Cloud and on-premise systems from one console.

What is most valuable?

The most valuable aspect of Red Hat Enterprise Linux is its ease of management. A robust suite of tools, including the user-friendly GUI and the powerful Red Hat Cockpit web portal, simplifies system administration. Cockpit provides a centralized platform for managing hosts, while Red Hat Satellite or automation servers excel at overseeing large fleets of radar systems.

What needs improvement?

Red Hat Enterprise Linux training and certification opportunities for engineers and administrators could be improved. While I have benefited from free training offered by other companies like Microsoft, I have not had similar opportunities with Red Hat. Despite holding a Red Hat certification, I incurred significant costs to achieve it. The training required for these certifications is expensive, and it would be advantageous if Red Hat provided more affordable training courses.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for seven months.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is highly stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Ubuntu Linux, Windows Server, and other solutions. Compared to these alternatives, Red Hat Enterprise Linux stands out as superior in terms of ease of management, security, and support.

How was the initial setup?

The initial deployment is straightforward. Deploying it manually takes about fifteen to twenty minutes from start to finish using it manually.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

We have 15,000 users all across Africa that use our systems.

Red Hat Enterprise Linux requires periodic maintenance to apply security patches and updates.

I recommend Red Hat Enterprise Linux and conducting a proof of concept to ensure it aligns with our requirements.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Software developer manager at a educational organization with 1,001-5,000 employees
Real User
Top 20
May 20, 2025
Scalability enables seamless growth and efficient student enrollment
Pros and Cons
  • "The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the scalability."
  • "Red Hat Enterprise Linux (RHEL) can be improved in terms of applications to interact better with the operating system for monitoring, control, and a better administration interface, though I don't work in the technical department."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are that I work at a university, and the infrastructure of the university is all based on open source, with the main operating system being Linux.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the scalability. Scalability has helped my company grow in general by allowing us to handle the inscriptions of students simultaneously. We have to subscribe to tens of thousands of students at the same time, and only with an operating system that has scalability can we accomplish this.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, though I don't have specific numbers about this.

What needs improvement?

Red Hat Enterprise Linux (RHEL) can be improved in terms of applications to interact better with the operating system for monitoring, control, and a better administration interface, though I don't work in the technical department.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for four to five years.

What do I think about the stability of the solution?

The stability of the platform is very good.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales with the growing needs of my organization very effectively. During the time of company growth, we needed to scale the services and equipment that use the operating system, and it performed very effectively.

How are customer service and support?

The customer service and technical support with Red Hat Enterprise Linux (RHEL) are very good. We have technical support in Brazil that's very good, and I don't have any complaints about this.

Which solution did I use previously and why did I switch?

A long time ago, I considered other solutions before choosing Red Hat Enterprise Linux (RHEL). I don't consider any other options anymore.

How was the initial setup?

The deployment was very good. I liked hte process very much. 

I have only used one version of Red Hat Enterprise Linux (RHEL) and have upgraded the operating system during its lifecycle. My experience upgrading it was very easy.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is the security, the scalability, and the integration with other platforms and tools.

What other advice do I have?

While there is always room for improvement as there's no perfection, I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Product Owner at Koson
Real User
Top 20
Apr 19, 2025
Offers good security and clustering but virtualization management and support need improvement
Pros and Cons
  • "I find the clustering feature of Red Hat Enterprise Linux the most useful. It helps us to cluster our application service to maintain high availability."
  • "The benefits I get from this operating system are that it's secure, easy to use, and stable."
  • "I recommend that they improve their virtualization product, specifically the management console."
  • "I would recommend not using Red Hat Enterprise Linux because there are better products out there. I prefer SUSE because of the cost and other features."

What is our primary use case?

We use Red Hat Enterprise Linux for our applications. I use it for many applications, especially SAP.

We install it on the server so that we can install our applications running on that server.

How has it helped my organization?

The benefits I get from this operating system are that it's secure, easy to use, and stable.

What is most valuable?

I find the clustering feature of Red Hat Enterprise Linux the most useful. It helps us to cluster our application service to maintain high availability.

I access the knowledge base offered by Red Hat Enterprise Linux through their websites. The knowledge base is helpful to me.

The Image Builder is easy to set up, and overall, it is helpful to me.

What needs improvement?

I recommend that they improve their virtualization product, specifically the management console.

Support should definitely be improved.

What do I think about the stability of the solution?

I do not have any complaints with the stability of Red Hat Enterprise Linux.

What do I think about the scalability of the solution?

We use Red Hat Enterprise Linux in multiple locations. We are using it in the IT industry.

How are customer service and support?

I would rate their support a three out of ten. I find them slow to respond. The quality of support is not acceptable in the way they provide solutions.

How would you rate customer service and support?

Negative

How was the initial setup?

I manage Red Hat Enterprise Linux (RHEL) systems by installing it from the disk, specifically from a CD-ROM. It requires maintenance from our side. We have 11 people for maintenance in the team.

What was our ROI?

I have not seen a return on investment since I started using it. The cost is a reason for that.

What's my experience with pricing, setup cost, and licensing?

I find the cost of this solution expensive.

What other advice do I have?

I would recommend not using Red Hat Enterprise Linux because there are better products out there. I prefer SUSE because of the cost and other features.

I would rate Red Hat Enterprise Linux as four out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Siphosethu Ndebele - PeerSpot reviewer
Linux/DevOps Engineer at Ekwantu Consulting
Real User
Top 5
Jan 23, 2025
Reduces downtime and has fast support, but live patching can be better
Pros and Cons
  • "The support is valuable. We get direct support from Red Hat. There is also no downtime. We can sleep better at night knowing that our systems are running."
  • "Red Hat Enterprise Linux is super fast, and our systems have less downtime."
  • "Live patching should be improved."

What is our primary use case?

Our clients use it as an operating system. One of the reasons for going for Red Hat Enterprise Linux was to reduce the downtime that a client was having with AIX.

How has it helped my organization?

Red Hat Enterprise Linux is super fast, and our systems have less downtime. There is about a 60% reduction.

We use Red Hat Enterprise Linux both in the cloud and on-premises. We move workloads between the clouds and data center using Red Hat Enterprise Linux. This functionality is very important for us.

They offer support as well as training. Most of our staff is Red Hat certified. They have a good knowledge base with a lot of videos and useful content.

We are very satisfied with the patching and upgrade experience. We moved from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8. It was easy. The live patching capability is very useful. It is one of the best features. Provisioning is also simple.

Red Hat Insights helps to identify and address any vulnerability risks. We get to know about any required patches.

Red Hat Console is very helpful for having an overview, patching, and maintenance.

What is most valuable?

The support is valuable. We get direct support from Red Hat. There is also no downtime. We can sleep better at night knowing that our systems are running.

What needs improvement?

Live patching should be improved.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

The stability of Red Hat Enterprise Linux is very high. There is no downtime.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux is a six out of ten.

It is the base OS. Most client applications run on Red Hat Enterprise Linux. Our clients are big organizations. In our company, we have 15 people working with Red Hat.

How are customer service and support?

I would rate Red Hat's support a nine out of ten. They provide a quick response. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our client moved from AIX to Red Hat Enterprise Linux because they were having downtime issues.

Red Hat Enterprise Linux is different from other Linux solutions because they offer support.

How was the initial setup?

We have a hybrid model of deployment with both on-premises and cloud setups. The deployment overall was easy. 

Its maintenance involves patching and upgrades. Patching is easy. The migration to the cloud and upgrades are also simple.

What was our ROI?

We have seen about 20% ROI.

What's my experience with pricing, setup cost, and licensing?

It is cost-efficient.

What other advice do I have?

We have plans to increase its usage. I would recommend Red Hat Enterprise Linux. I would rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mayowa ODODE - PeerSpot reviewer
Linux System Administrator at Amazon
Real User
Top 20
Oct 30, 2024
Aids in achieving security standard certifications by providing a secure foundation and tools for compliance
Pros and Cons
  • "The most valuable aspects of Red Hat Enterprise Linux are its flexibility and security."
  • "While Red Hat Enterprise Linux offers robust security features, continuous improvement is crucial to ensure a secure environment and prevent potential losses."

What is our primary use case?

We use Red Hat Enterprise Linux due to its robust security features, which are essential for securing e-commerce transactions and monitoring our Linux servers. Additionally, its flexibility allows for deployment across a range of devices, including HPE and Dell.

How has it helped my organization?

Red Hat Enterprise Linux offers robust provisioning and patching management capabilities, ensuring efficient system administration and security.

I am delighted with Red Hat Insights and recommend this feature to others.

Since using Red Hat Enterprise Linux, I have found it to be very secure.

Red Hat Enterprise Linux has reduced our downtime by about 60 percent.

Red Hat Enterprise Linux aids in achieving security standard certifications by providing a secure foundation and tools for compliance with various security frameworks.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are its flexibility and security. It allows us to manage servers independently and ensures security for any device used.

The system roles feature is good.

What needs improvement?

While Red Hat Enterprise Linux offers robust security features, continuous improvement is crucial to ensure a secure environment and prevent potential losses.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about six years.

What do I think about the stability of the solution?

I rate the stability of Red Hat Enterprise Linux as seven point five because sometimes it takes time to reach support for assistance.

What do I think about the scalability of the solution?

I rate the scalability of Red Hat Enterprise Linux as eight. It is satisfactory in terms of scalability.

How are customer service and support?

The response time could be improved as sometimes it takes too long to reach out to them.

How would you rate customer service and support?

Positive

How was the initial setup?

The complexity of deployment can vary based on familiarity with Red Hat Enterprise Linux. I found it to be complex.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux can be expensive, but its cost is not a deterrent for many organizations willing to invest in its stability, security, and support ecosystem.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have 80 percent of our environment using Red Hat Enterprise Linux. A team of around 40 uses Red Hat Enterprise Linux to manage over 3,000 servers in a big environment.

We perform weekly maintenance on Red Hat Enterprise Linux.

We do updates, upgrades, and migrations on our Red Hat Enterprise Linux servers.

Based on my experience, I recommend Red Hat Enterprise Linux, particularly to those seeking a highly secure operating system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.