We use Rezio for booking and scheduling, planning tours, destinations, and everything related to our operations. We use Rezio for our company tours and company planning, and also for third-party management because we manage a lot of different aspects.
Integrated booking has streamlined tour operations and now saves significant time daily
What is our primary use case?
What is most valuable?
Rezio offers the booking features and scheduling capabilities that we rely on. It has made booking, reservations, and related tasks easy for us to manage and execute. It saves a lot of time by automatically handling booking payments and scheduling while connecting us to major travel platforms like Viator and Klook from one place. Rezio has saved a lot of time and effort for my organization.
What needs improvement?
I think Rezio is already good overall. The main concern I have is that they have limited customization options, which is a bit pricey if you need customization for small companies or small operators. Additionally, their customer support is slow. The rest of the product is good.
For how long have I used the solution?
I have been using Rezio for a couple of years now.
How are customer service and support?
I think their customer service is already good overall. The main concern is that their customer support is slow. The rest of their service is good.
What other advice do I have?
I would rate Rezio a seven or eight. It does the job and does everything needed, but the limitations that still exist regarding small operators and customer support are why I would give this rating. Rezio is a nice product that you can simply use, and it is a good product that delivers results. I have given this review a rating of eight.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
