What is our primary use case?
RSA enVision is a security incident management tool that is specifically used for database encryption and preventing unauthorized access to different systems. It collects events from various log sources, including college systems, to monitor and detect potential security breaches.
What is most valuable?
The main features of RSA enVision include easy configuration of record integration, system integration, security alert integration, and policy application. The configuration part is very easy.
What needs improvement?
Improvement-wise, enrichment of data and policy should be done to make it more user-friendly. Enrichment of web policy rules can also help. In general, the solution currently isn't user-friendly. So, it should be more user-friendly.
In the future, I want to use some AI-related stuff, like features from ChatGPT. From the log, I don't need to configure any policy. The inbuilt AI can create some alerts. An inbuilt AI can create some policies like ChatGPT.
For how long have I used the solution?
I have been using the solution for fifteen days since our company is using it under the PoC phase. Also, I am using RSA enVision Version 4.1.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten. However, I am not sure of its integration capabilities with tools like Telco servers. Also, I am not sure about its integration capabilities with tools that may get introduced in the future. So, integrating with new types of technologies is one part.
What do I think about the scalability of the solution?
There should be five people for monitoring purposes and one person for SIEM management. Scalability-wise, I rate the solution a seven out of ten. At present, no one is using it in my company.
How are customer service and support?
The technical support was sincere in their responses. They have local offices in my country, and it depends from country to country. But in Bangladesh, they have a local office. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we used Splunk and LogRhythm.
We are exploring different solutions. And when the end of life or end of support of the current version suddenly came to our notice, we realized that the dates were already reaching the end of the lifetime or end of support time. So, that is why we have to go for new procurement of a more user-friendly solution.
How was the initial setup?
I rate the initial setup a seven and a half out of ten. So, it's closer to seven. The tool is deployed in our organization on-premises with some test servers.
In only two tests in a test environment, the deployment can be carried out. The deployment time only depends on the size of your infrastructure. If I limit the company's size, it will not take too much time. So, it can be done in seven to eight hours.
Regarding the deployment process, we have managed some test servers, after which we need to install some agents. If you include more servers, you need to install more agents. If you want to use agent-based, I would say that it is totally up to the stakeholder. You will get some additional benefits if you can choose the agent since you will be more assured that less positive false positive results you will get from the tool. For deployment, one test server, a few deployment servers, and some policy configurations are done by the OEM with some local support. We used some Windows servers and Linux servers, and we installed some agents in different types of operating systems. So different versions of Linux and different versions of Windows. We also integrate some network devices like firewalls to integrate firewalls and logs. So, the amount of logs and firewalls is too much.
I have to engage too many employees for deployment. So there are those for Linux servers, others for Windows servers, and the rest for network devices. One for SIEM policy creation and one for SIEM management administration is also required.
What about the implementation team?
The implementation process was carried out in-house.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is low, and ten is high price, I rate the pricing a six. Splunk and IBM QRadar are expensive, while LogRhythm is a mid-priced solution. There is no additional cost. It provides SIEM and SOAR services. Since there are separate services, if I buy that service, I have to pay an extra license first. Recently, such services have been covered with SDR and other types of solutions. So, I think it is reasonable to exclude SOAR service.
Which other solutions did I evaluate?
We evaluated Splunk, LogRhythm, and IBM QRadar.
What other advice do I have?
If you have a relatively simple IT infrastructure, you can go for RSA enVision. Structure, like a hybrid cloud or Telco devices. r some Kubernetes-related things, microservice architecture, then you may consider other services. If you have a simple server or simple network device, you can go for other services. If you have budget issues, it's a good solution. Owing to its favorable pricing and the fact that its features will meet the minimum requirements of its user, I rate the overall product a seven out of ten.
Which deployment model are you using for this solution?
On-premises