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PeerSpot user
Online Websites Advertising at a marketing services firm with 51-200 employees
Vendor
Oct 20, 2015
It helps us make sure that our websites are compatible with the major browsers and are also mobile-compatible.
Pros and Cons
  • "Free and unlimited access to a variety of browsers to test your website in a real environment, not just simulating behavior."
  • "I only tried the free trial so far, so not a lot to say about the cons."

What is most valuable?

Free and unlimited access to a variety of browsers to test your website in a real envornemt not just simulating behavior.

Fast feedback as you can run parallel sessions.

Screenshots and video playbacks that can be shared online!

How has it helped my organization?

As we desgin websites for clients, we needed to make sure that our websites are compatible with the major browsers and are also mobile-compatible.

What needs improvement?

I only tried the free trial so far, so not a lot to say about the cons.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Prodigious Programmer at a marketing services firm with 501-1,000 employees
Vendor
Oct 19, 2015
We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.
Pros and Cons
  • "Being able to test on Windows without a VM has been a life saver."

    Valuable Features:

    Being able to test on Windows without a VM has been a life saver.

    We've had issues with IE (of course) and being able to run my selenium tests without needing to set up a virtual machine has not only made my day a lot better, but the whole process was stupidly simple.

    Improvements to My Organization:

    We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.

    Room for Improvement:

    Honestly, I can't really think of anything. It's been a joy to use and so incredibly simple.

    Other Advice:

    Hands down, would recommend.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Sauce Labs
    May 2026
    Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    902,270 professionals have used our research since 2012.
    PeerSpot user
    Consultant with 1,001-5,000 employees
    Real User
    Sep 26, 2015
    With it, we have a clean, lean, and bug-free site that displays well on mobile, though the cost could be improved.
    Pros and Cons
    • "Sauce has all of the wanted features, from just about any major OS, any major browser, and different resolutions."

      Valuable Features:

      Sauce has all of the wanted features, from just about any major OS, any major browser, and different resolutions. I can't imagine how complicated it is to support such a vast array but they seem to have done it. A client has an issue on FF on 1920x1080? No problem. I can spin up a VM instance and instantly confirm the issue. This helps us bring a new responsive web experience to users and quickly fix strange issues that would literally require a server farm to have each version of every OS!

      Improvements to My Organization:

      A more clean, lean, and bug-free site! We know our site works on mobile. We know our site looks good on Safari 8 1280x1024. We know android phones display the website perfectly. It makes sure that the user doesn't get a bad experience which is crucial these days.

      Room for Improvement:

      I don't really know of any, I wish everything life was a bit cheaper, so maybe that? I honestly have no complaints. They did all of the hard work so our lives are easier and the users get a better experience every time.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Senior Search Advertising Executive at a media company with 51-200 employees
      Vendor
      Sep 21, 2015
      We're able to test our online ads on different browsers, though we've only used the trial version so far.
      Pros and Cons
      • "So many devices and OSs to choose from, with live remote sessions, we could see real results and real looks of websites across all platforms we needed to check."

        Valuable Features:

        • Quick Cross-Browser Testing
        • Mobile emulation

        Improvements to My Organization:

        As an advertising agency, we need to see how our online ads would look like on different browsers. Before we used the Google Chrome developer emulation tool, but due to a difference between what we saw and what the client saw in a real browser, we realized that something is wrong.

        Other Solutions Considered:

        I made online research for a better emulators, and Sauce Labs was one of them. So many devices and OSs to choose from, with live remote sessions, we could see real results and real looks of websites across all platforms we needed to check.

        Other Advice:

        First it started as a Trial account, but now we are considering an full account to use always as our testing tool.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        PeerSpot user
        Software Quality Analyst at a transportation company with 51-200 employees
        Vendor
        Aug 6, 2015
        It's reduced stack overflows and I've found the dashboard valuable, but I've only used it during the 14-day trial period.
        Pros and Cons
        • "Simple + straight forward + easy to use + pre loaded + runs PERFECTLY + great dashboard."

          Valuable Features:

          To being with, I had to find a way to communicate between a MAC and Windows machine in order to run tests specific to IE. Tons of stack overflows and, finally, I found Sauce Labs. Simple + straight forward + easy to use + pre loaded + runs PERFECTLY + great dashboard. 

          So in short it was fun first time experience, and having 14 days trial really allowed me see the full stretch of how the SL environments are.

          Improvements to My Organization:

          PROS: All that I mentioned above + the super awesome tech support guys, who are really technical when it comes to SL's product.

          Room for Improvement:

          CONS: None so far in my first 8 days of usage. Probably an additional 15 days of trial [just kidding], I will ping/communicate/ if I stumble across a problem for sure.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          Software Developer Trainee at a tech services company with 10,001+ employees
          Consultant
          Aug 5, 2015
          We can fire thousands of events to devices and run all our tests in the cloud, but the 7-days scheme should be removed.
          Pros and Cons
          • "The temporary storage they are giving is just awesome."
          • "The 7-days scheme should be removed."

          What is most valuable?

          The temporary storage they are giving is just awesome. You can run all your tests in the cloud on one powerful platform.

          How has it helped my organization?

          I was just surfing to know about monkey runner and selenium tools, I encountered this cool tool and boom. Thousands of events can be fired easily to your device. Purchasing it would be worth it.

          What needs improvement?

          None as of now. Soon I will be purchasing ( if my Director approves :P) then i can honestly tell you. The 7-days scheme should be removed.

          For how long have I used the solution?

          2 weeks

          What was my experience with deployment of the solution?

          No. The configuration of server explained properly.

          What do I think about the stability of the solution?

          No.

          What do I think about the scalability of the solution?

          No. The most famous selenium integration is enough to show off your scalability.

          How are customer service and technical support?

          Customer Service:

          4.8 out of 5

          Technical Support:

          4.5 out of 5

          Which solution did I use previously and why did I switch?

          No.

          How was the initial setup?

          Somewhat complex in terms of configuring server.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          QA Engineer at a tech vendor with 51-200 employees
          Vendor
          Aug 4, 2015
          I get faster results with a wider range of platforms and different browsers, but it should allow a longer trial period with more parallel tests available.
          Pros and Cons
          • "Now I get results 100 times faster with a wider range of platforms and different browser versions used."
          • "I think it should be a longer trial period with more parallel tests available."

          Valuable Features:

          I was using my local machine only and in order to get my tests on different platforms/browsers I have tried Sauce Labs.

          Now I get results 100 times faster with a wider range of platforms and different browser versions used.

          It supports some popular languages like Java, Ruby, Python

          The run tests are privately secured in the cloud unless you want it to share with your colleagues.

          Just great for Selenium tests.

          Room for Improvement:

          I think it should be a longer trial period with more parallel tests available.

          Use of Solution:

          Trial for a couple of days

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          Senior QA Engineer at a tech services company with 51-200 employees
          Consultant
          Jul 27, 2015
          We save time by running tests in parallel. Now, I integrated Sauce with Travis in the building process.
          Pros and Cons
          • "Availability - Always ON Scalability - Run all tests in parallel Full Report - With logs, videos, and screenshots Easy connect and start up."
          • "Agility Faster results"

          Valuable Features

          Availability - Always ON

          Scalability - Run all tests in parallel

          Full Report - With logs, videos, and screenshots

          Easy connect and start up.

          Many options and platforms available

          Faster executions and results

          Parallel tests

          Sauce Connects

          Now, I integrated Sauce with Travis in the building process.

          Improvements to My Organization

          We have paralleled the tests, drastically reducing testing time.

          Room for Improvement

          Agility

          Faster results

          Use of Solution

          3+ years

          Customer Service and Technical Support

          They are great! Always friendly and thorough.

          Other Solutions Considered

          TestingBot

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          Senior Test Lead at a tech company with 10,001+ employees
          Real User
          Jul 19, 2015
          It runs and scales in the cloud with multi-platform support, features we found valuable during our 90-hour trial period for R&D purposes.
          Pros and Cons
          • "Sauce Labs has pretty amazing capabilities of providing huge combinations of OS-platforms and emulators and my objective was achieved."
          • "Links are not present very easily. One has to search for them."

          What is most valuable?

          Ability to scale and run in cloud

          Multi-platform support

          What needs improvement?

          Links are not present very easily. One has to search for them.

          Ability to run on physical devices is not present.

          For how long have I used the solution?

          Almost 8 months

          What was my experience with deployment of the solution?

          None

          What do I think about the stability of the solution?

          None

          What do I think about the scalability of the solution?

          No

          How are customer service and technical support?

          Customer Service:

          Amazing. Within 12 hours of ticket creation, I was contacted.

          Technical Support:

          Yet to determine.

          Which solution did I use previously and why did I switch?

          None

          How was the initial setup?

          It was easy.

          What about the implementation team?

          In-house

          What was our ROI?

          Unknown at the moment.

          What's my experience with pricing, setup cost, and licensing?

          To be determined.

          Which other solutions did I evaluate?

          Keynote, but did not use because of pricing.

          What other advice do I have?

          I recently took a trial account of Sauce Labs for some R&D purposes. Sauce Labs has pretty amazing capabilities of providing huge combinations of OS-platforms and emulators and my objective was achieved. My impression was the the site had all the information which I needed to get started but it was scattered and not easily accessible. Example, I somehow reached the tests dashboard page and I memorized it for subsequent access instances as it was not present in links sections. Maybe I missed it, but then if key information is not placed such that it is easy to find, then others can as well miss it. I found Platform Configurator extremely helpful but I found it only when I visited the Platforms page. Before that I was struggling to find what all information should be put in desired capabilities because that appeared to change with platform. I also liked that Sauce labs provide an amazing 90 hours during trial period which is really useful when R&D has to be done. It would be icing on the cake if Sauce Labs can provide a way to run tests on real devices.
          Thanks Sauce Labs, you have one more loyal subscriber.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          Software Testing Enigneer (QA) at a tech services company with 501-1,000 employees
          Consultant
          Jul 9, 2015
          It's scalable, fast, and customer support addresses issues even when not directly related to their service or our usage.
          Pros and Cons
          • "Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it."

            Valuable Features

            • Scalability
            • Fast
            • Customer service
            • Technical support
            • Pricing

            Use of Solution

            Since around August of 2015

            Customer Service and Technical Support

            Customer Service:

            Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it.

            Technical Support:

            For our needs, the customer service and technical support come through the same channel, and we've been very happy with the level and quality of responsive support we receive.

            Disclosure: My company does not have a business relationship with this vendor other than being a customer.
            PeerSpot user
            Buyer's Guide
            Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.
            Updated: May 2026
            Buyer's Guide
            Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.