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SendPulse Reviews

Vendor: SendPulse
4.6 out of 5
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What is SendPulse?

SendPulse offers a comprehensive marketing solution for businesses, providing tools for email marketing, SMS marketing, and automation, designed to enhance customer engagement and drive conversions.

Get the Cloud Email Buyer's Guide and find out what your peers are saying about SendPulse, SendGrid, MailChimp and more!
SendPulse is the #11 ranked solution in top Cloud Email solutions. PeerSpot users give SendPulse an average rating of 9.2 out of 10. SendPulse is most commonly compared to SendGrid: SendPulse vs SendGrid.
Buyer's Guide
Cloud Email
April 2026
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Helped 893,221 peers since 2012

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SendPulse mindshare

As of May 2026, the mindshare of SendPulse in the Cloud Email category stands at 2.7%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendPulse2.7%
SendGrid8.6%
Amazon WorkMail8.0%
Other80.7%
Cloud Email
 
 
Key learnings from peers
Last updated Mar 25, 2026

Valuable Features

  • "The drag-and-drop email builder is the most valuable feature."
  • "The email resend feature alone made this product worth the money."
  • "Setup was very easy, really good platform."

Room for Improvement

  • "I would like to see more integration with other apps and browsers."
  • "Would be great if deliverability % would be better."
  • "It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cloud Email Buyer's Guide for additional reliable information.

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Learn more about SendPulse

With SendPulse, users can leverage a multi-channel approach, integrating email, SMS, web push, and chatbot communications into a single platform. Its automation capabilities streamline task management, enabling marketers to create personalized customer journeys with ease. The system's intuitive design supports both small businesses and large enterprises, offering scalable features tailored to diverse marketing strategies and objectives.

What are the notable features of SendPulse?
  • Email Marketing: Design and send targeted email campaigns with customizable templates and advanced reporting tools.
  • SMS Marketing: Reach customers instantly with personalized SMS campaigns, track delivery rates, and receive real-time metrics.
  • Web Push Notifications: Engage website visitors with timely updates, ensuring high visibility and increased interaction.
  • Chatbot Integrations: Automate customer interactions on social media and messaging apps to provide efficient 24/7 support.
  • Marketing Automation: Craft complex automation flows to nurture leads and optimize communication strategies without manual intervention.
What benefits should users consider when evaluating SendPulse?
  • Time Efficiency: Automation features that significantly reduce the manual workload, allowing marketing teams to focus on strategic tasks.
  • Cost-Effectiveness: Accessible pricing plans that offer extensive features, making it a valuable choice for businesses of all sizes.
  • User Engagement: Enhanced communication capabilities across channels that boost customer engagement and retention rates.
  • Performance Tracking: In-depth analytics to measure the success of campaigns and adjust strategies for better outcomes.

SendPulse sees strong adoption in industries like e-commerce, where instant customer notifications drive conversions. Educational institutions utilize chatbots and automated emails to manage student communications efficiently. Non-profits leverage multi-channel outreach to maximize donor engagement and retention.

SendPulse customers

Polish Airlines LOT, Swatch, Karcher, Aeroflot, Radisson Hotels and Resorts

Related questions

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When evaluating Cloud Email, what aspect do you think is the most important to look for?

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Cloud Email

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SendPulse Reviews Summary
Author infoRatingReview Summary
Investor at a tech company with 51-200 employees5.0I've used SendPulse since 2015. It offers a great mix of communication channels with excellent 24/7 support. Setup was easy, and we achieved better open rates than GetResponse, though initial usability could improve for faster onboarding.
Marketing Manager at a non-tech company with 10,001+ employees4.5I've used this for six months. The drag-and-drop email builder is most valuable, saving me time. Setup was straightforward, and support is accessible. I've encountered no issues, though I'd appreciate more app integrations.
Vice President of Product at a tech services company5.0I find the intuitive builder and time-saving templates excellent. The email resend feature significantly increased my open rates, providing great ROI. Customer service is 10/10. I just wish for more blog articles.
Marketing and Account director at a marketing services firm with 51-200 employees4.0I found setup easy, the platform good, and chat support helpful. My ROI was 50%, but I wish deliverability was better and high-volume subscriber pricing cheaper.