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reviewer2022882 - PeerSpot reviewer
Solutions Architect at a tech services company with 11-50 employees
Real User
Nov 29, 2022
Affordable and quick to deploy but the response of support was slow during procurement
Pros and Cons
  • "The convenience has been great."
  • "User management could be improved."

What is our primary use case?

It's basically for remote work management. We are still operating in a hybrid mode. Whatever restrictions we have to apply on the end-user laptops, we do it through Seqrite. 

There are a lot of client IT restrictions that we have to deal with. We cannot share the laptop screen, for example, or there cannot be media storage devices connected to the laptop. So all of these access controls and the endpoint governance policies are running through Seqrite.

How has it helped my organization?

The convenience has been great. That is the most beneficial thing, especially when we onboard someone new. 

Earlier, the IT team had to set up everything from scratch on every laptop, and even then, there was a chance of the end user being able to bypass some of those controls. 

With Seqrite, it is completely protected, and we have full control over what is happening on the end user's laptop.

What is most valuable?

As we're using the serverless version, the fully managed offering, we are able to control and change the access permissions remotely. Whenever someone has to get temporary access or anything, we do not have to install the application on our server and maintain it. We have one single login, an admin login, and from there, we can change the permissions and access controls for a number of end-user devices.

The deployment was fast.

The solution is stable so far.

It's pretty affordable. 

What needs improvement?

User management could be improved. For example, if you have to create different types of user groups based on what kind of access they would need, that should be easier. We keep standard rules for certain profiles. The user management is not that good currently, and so we have trouble with handling user management.

Once the client is installed, then we can control it. However, the initial setup should be managed completely in mobile mode. For example, if a laptop is delivered directly from the vendor to an employee and we can trigger the command from a central place to install the client and run the standard installations as well, that would make things easier.

I'm a bit concerned about the responsiveness of support.

Buyer's Guide
Seqrite Endpoint Security
January 2026
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for 1.5 years. 

What do I think about the stability of the solution?

So far, the solution looks stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is too early to tell how well the solution will scale. We have not yet scaled it to a lot of users. Only five people are using it right now. That includes developers and project managers. We do plan to increase usage as our developer base expands. 

How are customer service and support?

We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the responsiveness lacking to some extent. They were slower than we expected. I worry that they may not be proactive if we do run into issues. 

Which solution did I use previously and why did I switch?

While we did not directly use the solution, we did explore a Dell product. We read about the features, and it was very similar. We went with this solution based on the price point, and we were getting a fully managed version. Also, the IT person who was implementing it had prior experience and knew the product well. 

How was the initial setup?

The solution has a short deployment cycle. It wasn't very long. In one month, we assessed different solutions available in the market, and then after comparing the price and the features available, we deployed it. The procurement time was roughly 10 days, and we implemented it in about one week. We had one person working on it full-time with guidance from me. It doesn't take many people to deploy and maintain it. This is the serverless version we're using, so we do not have a lot of maintenance to worry about.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is quite reasonable.

I'd rate the solution eight out of ten in terms of affordability.

They offer one standard license as part of a package that covers an admin and X number of users. 

What other advice do I have?

Earlier, I was working with a services company. There we were resellers and distributors of these solutions. Now, I'm working with a company where we are using these tools in-house. I'm helping with the implementation in-house. Right now, the company I'm associated with is not a registered reseller.

We are using the solution. We're using the SaaS version.

The tool is still new to us, and we are taking a chance on it. However, in general, it looks good overall. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant It Manager at a hospitality company with 201-500 employees
Real User
Oct 31, 2022
Affordable, user-friendly solution
Pros and Cons
  • "Endpoint Security's best features are inventory, asset management, and quick scanning."
  • "Endpoint Security would be improved by adding DLP."

What is most valuable?

Endpoint Security's best features are inventory, asset management, and quick scanning.

What needs improvement?

Endpoint Security would be improved by adding DLP.

For how long have I used the solution?

I've been using Seqrite Endpoint Security for more than three years. 

What do I think about the stability of the solution?

Endpoint Security is stable and performs well.

What do I think about the scalability of the solution?

Endpoint Security is scalable.

How are customer service and support?

Seqrite's technical support is satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also used Apex One, but Endpoint Security is more user-friendly.

How was the initial setup?

The initial setup was straightforward, and deployment took around thirty minutes.

What about the implementation team?

We had assistance from a vendor team.

What's my experience with pricing, setup cost, and licensing?

Endpoint Security is cheaper than Trend Micro - I'd rate it 4.5 out of five on price.

What other advice do I have?

I would give Endpoint Security a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Seqrite Endpoint Security
January 2026
Learn what your peers think about Seqrite Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1636713 - PeerSpot reviewer
Manager IT at a healthcare company with 501-1,000 employees
Real User
Aug 1, 2021
Easy to install, stable, but security need improvement
Pros and Cons
  • "There are many features available in this solution, such as asset management."
  • "The solution could improve by providing better security and a cloud base version."

What is our primary use case?

We use the solution for managing our main product, antivirus, and device locking.

What is most valuable?

There are many features available in this solution, such as asset management.

What needs improvement?

The solution could improve by providing better security and a cloud base version.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 250 users using this solution and we plan to increase usage to 300. 

How are customer service and technical support?

We have not needed to use technical support, we were able to handle everything ourselves.

How was the initial setup?

The installation of Seqrite Endpoint Security is straightforward, but when comparing it to Sophos, they have a more sophisticated and easier deployment.

What's my experience with pricing, setup cost, and licensing?

We pay approximately $1,500 for licenses for the solution.

Which other solutions did I evaluate?

I have been looking for a pure endpoint solution with better security to replace Seqrite Endpoint Security. We have been evaluating Sophos' solutions.

What other advice do I have?

I rate Seqrite Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Louis Iwhiwhu - PeerSpot reviewer
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company with 51-200 employees
Real User
Top 5
Sep 9, 2020
Provides a helpful overview of your systems, but it doesn't detect or report attacks
Pros and Cons
  • "The only thing that I have found useful is that I have an overview of my systems in the networks."
  • "It should be able to detect and report any ransomware attack but currently, it doesn't detect and it doesn't report any."

What is our primary use case?

We are using this solution for endpoint security.

What is most valuable?

The only thing that I have found useful is that I have an overview of my systems in the networks. Other than that as ransomware detection, it does not suit my purpose.

What needs improvement?

We are currently looking for other solutions because we have had some ransomware attacks in the last two or three years and it isn't detecting them. I have been attacked three times while I have had this endpoint security.

It should be able to detect and report any ransomware attack but currently, it doesn't detect and it doesn't report any.

The initial set up could be simplified.

The stability needs to be improved, as it is not a stable product.

In the next release, I would like to see analytic reporting.

For how long have I used the solution?

I have been using Seqrite Endpoint Security for the past six years.

What do I think about the stability of the solution?

Since the time that I have been using this solution, I don't find it to be a stable product.

What do I think about the scalability of the solution?

Seqrite Endpoint Security is a scalable solution.

How are customer service and technical support?

Technical support is good.

They have a platform online where you can reach out to technical support.

How was the initial setup?

The initial setup is somewhat complex. It is not terribly complex but the initial setup is not simple, either.

I am not sure how long the deployment took, as it was six years ago. Two years ago we did the renewal and that took two days. We had support throughout the process but it was not simple.

We have one person to maintain this solution. It is not difficult to maintain.

What about the implementation team?

We had a consultant help us with the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a yearly basis. Compared to other solutions, this solution is cheaper.

There are no additional cost outs of the licensing fees.

Which other solutions did I evaluate?

We are currently evaluating Bitdefender GravityZone, Sophos Intercept X, and Kaspersky.

What other advice do I have?

Before implementing Seqrite Endpoint Security, you need to evaluate the price for a security position in the market. 

With my experience, I believe that there are better options available than Seqrite.

Know what you want and do your research, because there are better solutions available.

I would rate Seqrite Endpoint Security a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Service & Support Lead at a tech consulting company with 11-50 employees
Real User
Nov 21, 2023
A user-friendly solution for effective internal traffic monitoring and control

What is our primary use case?

Seqrite Endpoint Security's focus on the SMB sector is well-suited for companies without static IPs or VPNs, as it allows for effective internal traffic monitoring and control. The categorization feature is handy for managing website access, and the point-to-point VPN option provides additional security for specific scenarios.

What is most valuable?

The solution is easy to manage, and applying rules is very easy. Also, the UI is very user-friendly.

What needs improvement?

The solution’s processing is slow. There are a lot of load performance issues when we load the stacker at low NPC. The solution could be made light.

Seqrite Endpoint Security offers comprehensive protection for all endpoints, including Android and Mac devices. This is becoming increasingly important as more schools and businesses adopt these platforms. Additionally, Seqrite Endpoint Security is easy to implement and manage, making it an ideal solution for organizations of all sizes.

For how long have I used the solution?

I have been using Seqrite Endpoint Security as a system integrator for three to four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is highly scalable. You need to purchase an additional license.

The application is suitable for small and medium businesses.

How are customer service and support?

Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in addressing it. They are constantly working on complaints, so there are no issues in support for anything else. It is easy to maintain, install, and run, with readily available support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Seqrite offers local HR personnel through which we can quickly get guys' numbers whenever needed.

How was the initial setup?

The initial setup is easy.

The deployment takes about 15 to 20 minutes, whereas the client can be deployed within two to three minutes.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Zoho and other multinational products. It's cheaper.

The solution has a yearly license, which covers all features.

What other advice do I have?

The solution’s maintenance is easy. It can be centrally loaded. Centralized installation enables a single setup for all devices. The solution provides comprehensive protection across your entire network with a single gateway.

There is a general lack of awareness about firewalls in India, even among IT professionals and businesses. This lack of understanding hinders the implementation and utilization of firewalls to their full potential. To address this issue, we need to raise awareness about the functionalities and capabilities of firewalls among users, businesses, and IT professionals. Once people know the benefits of firewalls, the demand for firewall training and GUI enhancements will naturally increase.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1544607 - PeerSpot reviewer
Founder And Sales Force Architect at a tech vendor with 51-200 employees
Vendor
Apr 7, 2021
Slows Mac machine boot time, many issues with instability, and the support is not helpful
Pros and Cons
  • "In case it works, we are looking to use features like USB blocking, file upload alerts, and other antivirus features as well, but this software has to work first."
  • "A handbook of known issues and quick fixes should be given so that troubleshooting and frustration are less."

What is our primary use case?

We deployed Seqrite in our company, for getting anti-virus and IP protection. 

We are approximately a 60-person strong company, with 80% Windows and 20% Mac machines. 

We are spread across two offices in India, and working 100% remote since March 2020, and plan to continue in the same way. 

We were primarily looking to have a good antivirus solution, with other IP features. We wanted to have protection across a range of devices like Windows, Macs, etc. It would mean that we don't go for individual licenses for both Windows/Mac machines. 

We were excited about the cloud-based management features of Seqrite and were looking to use the same. The overall goal was to have a single source of truth and dashboard for getting hold of all security checkpoints in the company. 

How has it helped my organization?

It has been a pain since we installed it. Seqrite doesn't work at all on macOS. Here is our experience summary on macOS:

  • Machine boot time was terribly increased. We told the support team and they didn't accept the issue.
  • The internet stopped working since we installed it. We were raising complaints with our ISP and later realized it's Seqrite that damaged it. The solution was simple; we disabled "Web Security", and it started working immediately. Seqrite support again claimed that the broadband works ad-hoc, though the same broadband works fine at the same time on other mobile devices and laptops. I have bought few spare machines to test at home since I purchased Seqrite for the company.
  • TOUCH ID - The fingerprint scanner stopped working on Mac and again, the only solution is to uninstall it. As per Seqrite, they have worldwide macOS users, none of them faced this issue. So, it was again our own problem, nothing faulty in Seqrite.
  • Post-Seqrite uninstall on my macOS, the Google Meet service drops internet randomly, which happened for the first time in many years, on the same machine and internet connection. I need to format my Mac to fix it, but as usual, Seqrite doesn't own this problem.

What is most valuable?

In terms of features, there is nothing that is usable so far and we are deeply regretting our decision. 

This software claims to have a lot of features, which sounds really good to have and make good use of, but because of our struggles in getting it to work correctly, we were not able to move ahead. 

We are currently busy researching on our own and trying to make this software work for the next three years. 

In case it works, we are looking to use features like USB blocking, file upload alerts, and other antivirus features as well, but this software has to work first. 

What needs improvement?

Integrity is compromised, they should accept a bug in the software and promptly provide a simple fix, like on Macs disabling Web Security will fix the internet issues. 

A handbook of known issues and quick fixes should be given so that troubleshooting and frustration are less. 

We were told, that Seqrite takes less than a minute to deploy on any machine, and is cloud-based management. On issues, we were told that an IT guy should be there in the company to handle such things too or dedicate a person to work with Seqrite support on these challenges. If you are a small remote company like us, think on these points too, and how much bandwidth you have for IT support.

For how long have I used the solution?

We have been using Seqrite Endpoint Security for between two and three weeks.

What do I think about the stability of the solution?

The stability is zero. Seqrite doesn't work, and the company doesn't accept the problems. We spent a lot of time with support to stabilize Macs, as of now situation is 

- It's working on older macs (without fingerprint scanner), but with WebSecurity disabled. Macs work with websecurity enabled, but internet can go away anytime. We can't afford this randomness. 

- We spent many days on our Macs already, so gave up on the fingerprint scanner issue. Currently, not planning to install it on macs with TouchID. 

Overall, our situation is tragedically comic, as we are hesitant to buy more licenses, because we lost faith in the product. We are not getting a refund of our existing licenses, as Seqrite support will not fix the issue, and will never accept it as well. So we are in a partial deployment in company as of now. We are scared to ask feedback from employees, as it will make a joke of such security software, and any future deployments of any other similar software will be taken negatively. 

What do I think about the scalability of the solution?

We are quite negative, as this could only function well if it works. We are struggling to get it working properly.

How are customer service and technical support?

There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there is no bug in Seqrite" according to them. 

We spent multiple working days/weeks with Seqrite support. They are not trained/educated enough to guide us promptly on these issues. We faced similar issues on all Mac machines, and we were able to find a fix in two or three days. We wished that Seqrite had told us the same, which would have saved our bandwidth in fighting the ISP for internet quality and getting frustrated with a random Internet outage.

Overall, the company forces support on you, and they will never accept any of the issues in their software.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup was not straightforward at all. Still, it is a struggle and we are forced to stay locked for the next three years, as there is no refund given.

What about the implementation team?

The vendor team was used to deploy, and they were not accepting the problems that came post-deployment. 

What was our ROI?

We have no ROI with this product.

What's my experience with pricing, setup cost, and licensing?

There is no option to refund the money and unfortunately, we bought a three-year license, seeing that Quick Heal is a long-established player in the market.

Which other solutions did I evaluate?

We evaluated Sophos but we selected Seqrite because it was less costly and had more features. 

What other advice do I have?

My final advice is to get Seqrite for two or three machines to start with. If you are planning to deploy for the whole company, especially test Macs, although we are facing issues with Windows as well. Gradually add licenses, if things go well.

Be prepared to spend a lot of time with support.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. We bought licenses of Seqrite and provide the required evidence as needed.
PeerSpot user
IT admin at a tech services company with 201-500 employees
Real User
Oct 18, 2023
Deployment can be done in-house but improvement is needed in stability
Pros and Cons
  • "Seqrite Endpoint Security is a good solution."
  • "The solution needs to improve stability."

What is most valuable?

Seqrite Endpoint Security is a good solution. 

What needs improvement?

The solution needs to improve stability. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

I rate Seqrite Endpoint Security's stability an eight out of ten. 

What do I think about the scalability of the solution?

The product is scalable. We have around 75 users for it. 

How was the initial setup?

The tool's deployment was easy and took only half an hour to complete. One resource is enough to handle the deployment and maintenance process. 

What about the implementation team?

We deployed the tool in-house. 

What other advice do I have?

I rate Seqrite Endpoint Security a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Seqrite Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.