My current position is as a Senior Consultant. I sell Sisense to my customers in Thailand. It is used for reporting and as an analytic dashboard.
Senior Consultant at IMD Company Limited
Good solution for reporting and is fast compared to other solutions
Pros and Cons
- "The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions."
- "The best part about this solution is how easy it is to mash up the data from many sources, and Sisense is fast compared to other solutions."
- "I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
- "I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
What is our primary use case?
What is most valuable?
The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions.
Sisense has a lot of feature functionality in the form of AI which helps with data analytics.
What needs improvement?
I would like Sisense to improve its performance, particularly when we are dealing with large-scale data.
For how long have I used the solution?
I have been using Sisense for three years.
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April 2026
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What do I think about the stability of the solution?
Sisense is stable.
What do I think about the scalability of the solution?
The solution is scalable as it can access data that has more than 100,000,000 loads.
How are customer service and support?
Technical support at Sisense is good.
How was the initial setup?
The initial setup of Sisense is quite easy. We use two people at each site to maintain the solution.
What about the implementation team?
The entire deployment of the solution can take up to four months.
What was our ROI?
Sisense's return on investment depends on the point of view of the customer. It needs to be measured from the existing environment. If you are currently not using anything for analytic purposes, it will be very good. However, if you use other products, this solution may not be as good.
What's my experience with pricing, setup cost, and licensing?
Sisense's pricing is based on an annual subscription of approximately $35,000 USD. It is a bit more expensive when compared to other products like QlikView, Tableau, or Power BI. However, these solutions price functionality separately if you select all the features. Sisense is less expensive.
Which other solutions did I evaluate?
I have evaluated Board International. Sisense is faster than that solution.
What other advice do I have?
I would rate the solution a nine out of 10 overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Software Engineer/BI Data Analyst at a analyst firm with 501-1,000 employees
Business intelligence solution that has improved automation and provided meaningful insights
Pros and Cons
- "This solution is easy to learn how to use."
- "Using Sisense, we were able to get rid of those complex Excel sheets, improve the automation of the company and produce meaningful insights."
- "This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution."
- "We are moving to a better tool."
How has it helped my organization?
We did not have a BI tool previously. We used spreadsheets, complicated pivot tables and macros. Using Sisense, we were able to get rid of those complex Excel sheets, improve the automation of the company and produce meaningful insights.
What is most valuable?
This solution is easy to learn how to use.
What needs improvement?
This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution.
We have also experienced bugs in the widget which has required us to delete the widget and recreate it.
When one user adds filters to data, the next user sees the same results which can cause confusion. The next user can also make changes to the data.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
They have a very good customer support team. We have biweekly meetings with them and they are very helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000.
What other advice do I have?
We are moving to a better tool. Technologically speaking, Dundas is ahead of other solutions on the market. The most impressive thing about Dundas is that if you have a graph, you can select a segment of that graph and drill down into the detail. You can make comments on the graphs for easy discussions.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Sisense
April 2026
Learn what your peers think about Sisense. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.
Business Intelligence Specialist at University of Central Missouri
Has good stability, but the setup process needs improvement
Pros and Cons
- "The solution's technical support team is good."
- "The solution's setup process could be easier."
What is our primary use case?
We use the solution for data modeling and visualization to build dashboards for our healthcare product.
What is most valuable?
The solution is very intuitive, easy to use and learn. Even a new user can quickly understand and implement it.
What needs improvement?
The solution's setup process could be easier.
What do I think about the stability of the solution?
The solution was stable during POC.
How are customer service and support?
The solution's technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was complex. We had to collaborate with its support team quite a few times while executing it. I rate the process a five out of ten.
What other advice do I have?
Collaborating with the solution's support team would simplify the setup process.
I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Rice Board of Directors and Kuali Coeus Functional Council at a university with 5,001-10,000 employees
A good BI tool, but lacking in sufficient data connectors
Pros and Cons
- "We like that this solution allows us to use data cubes to set up specific visualizations."
- "At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed."
What is our primary use case?
We use this solution for analyzing research data.
What is most valuable?
We like that this solution allows us to use data cubes to set up specific visualizations.
What needs improvement?
At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed.
We would also like to see more available data connectors.
For how long have I used the solution?
We have been using this solution for over six years.
What other advice do I have?
We would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at EarthLink
It has allowed me to move my data to the cloud
Pros and Cons
- "I have found the dashboard creating feature helpful."
- "It has allowed me to move my data to the cloud."
- "Sisense has helped us to migrate core functions of our previous tool in less than 90 days."
- "They should improve the filters to create downloaded data by moving them to the top of the dashboard."
- "They should improve the filters to create downloaded data by moving them to the top of the dashboard."
What is our primary use case?
I use Sisense to provide monthly information to executives and our sales team.
How has it helped my organization?
Sisense has helped us to migrate core functions of our previous tool in less than 90 days. The sales team used this information when communicating with customers.
What is most valuable?
- I have found the dashboard creating feature helpful.
- It has allowed me to move my data to the cloud.
- The customer support and onboarding features have been great.
What needs improvement?
They should improve the filters to create downloaded data by moving them to the top of the dashboard.
For how long have I used the solution?
Less than one year.
Which solution did I use previously and why did I switch?
It was used to replace our BI tool, which was expiring soon.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Manager at a tech services company with 10,001+ employees
A very simple setup: Easy to download, install, and updates are pain free
Pros and Cons
- "Allows users to build their own solutions without as much reliance on technology staff."
- "Ability to work with very large data sources without the limitations of Excel."
- "The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards."
- "No issues with stability. It is a very stable solution."
- "I would like to see more development and growth for the support of Knowledge Base and Community forums."
- "I would like to see more development and growth for the support of Knowledge Base and Community forums."
What is our primary use case?
Analytics and dashboards for product, sales, and marketing organizations. Merges data from many different data sources to deliver comprehensive views of the business.
How has it helped my organization?
- Allows users to build their own solutions without as much reliance on technology staff.
- Ability to work with very large data sources without the limitations of Excel.
What is most valuable?
The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards.
ElastiCube Manager allows you to combine multiple data sources and add additional fields and tables with ease. It gives you the power of ETL and data modeling in one easy to use tool.
What needs improvement?
Minor improvements with formatting of data exports from dashboards. The ability for non-admin users to schedule the emailing of dashboards. I would like to see more development and growth for the support of Knowledge Base and Community forums.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues with stability. It is a very stable solution.
What do I think about the scalability of the solution?
No issues with scalability. I think this is a major strength of Sisense.
How are customer service and support?
Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful.
Which solution did I use previously and why did I switch?
I have used many different solutions recently including Tableau, Power BI and BusinessObjects.
Sisense provides us with the best performance and the functionality that we need. Sisense provides both an on-premise and cloud solution, which meets our needs.
How was the initial setup?
A very simple setup: Easy to download, install, and updates are pain free.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Data Science at a recruiting/HR firm with 201-500 employees
Helped us gain knowledge about our customers, as well as highlighting data quality issues to correct
Pros and Cons
- "ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data."
- "There are many built-in connectors, which allow us to easily add new sources of data, often in minutes."
- "Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct."
- "ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data."
- "I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes."
- "I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually."
- "I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes."
What is our primary use case?
Embedded Sisense into our web/mobile application for customers and internal users to able to generate reports and insight from the data we collect.
How has it helped my organization?
While we are still in the middle of implementing, Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct.
What is most valuable?
ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data. There are many built-in connectors, which allow us to easily add new sources of data, often in minutes.
What needs improvement?
I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes. I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.
For how long have I used the solution?
Still implementing.
How was the initial setup?
I have worked with a lot of tools. This one was being used within hours of seeing it without much training.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Product - AI and Data Insights at a tech vendor with 201-500 employees
Allows us to execute heavy, complex computations on the fly
Pros and Cons
- "Allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs."
- "Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way."
- "The Sisense data cube allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs."
- "The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release."
- "The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team."
What is our primary use case?
Embedded analytics for Financial Technology provider. We are a multi-tenant SaaS provider servicing large global organizations. Sisense is our embedded BI solution for visualizing descriptive, predictive, and prescriptive analytics in our product.
How has it helped my organization?
Prior to Sisense, we had very limited reporting capabilities in our product. Most analyses were performed manually and delivered to customers in Excel or PowerPoint files. Because these analyses could not stand on their own, we needed a lot of business analysts to guide our customers to make the right business decisions and execute the strategies manually.
What is most valuable?
The Sisense data cube allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs. The visualizations are adequate and the support from their team has been outstanding. Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way.
What needs improvement?
We struggled a bit to get the data cube setup in a way that could be built in a reasonable amount of time. The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release.
For how long have I used the solution?
Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: April 2026
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