We use the solution to centralize all processes.
Senior Manager Analytics at Aarki, Inc.
A cloud solution to centralize and analyze all processes with technical support
What is our primary use case?
How has it helped my organization?
Before Sisense, we didn't have a single platform to monitor our performance data. As a performance advertisement organization, we needed a place to monitor all performances. Sisense helped us achieve this by pushing our data into one place. Now, anyone in the organization can analyze any data point they need without looking at multiple locations.
What is most valuable?
It is easier to get on board with Sisense because of their custom support team. You have a dedicated team to help.
What needs improvement?
Sisense is good in terms of visualization, but it has some drawbacks. For example, it doesn't have any way to sort or filter tables directly on the server side. Also, you can't have multiple tabs; it has a single dashboard.
Sisense has multiple levels of filtering, including similarities. Sisense has a huge customer base and is constantly adding plugins, so it is possible to create tables the way you want.
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Sisense
February 2026
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885,264 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Sisense for one to two months.
What do I think about the stability of the solution?
The product’s stability has no issue.
I rate the solution’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
30 users are using the solution, and we are planning to touch 100users mark.
I rate the solution’s scalability a seven or eight out of ten.
Which solution did I use previously and why did I switch?
We used multiple other solutions, including Google Looker Studio, Quicksight, Superset, and Google Sheets dashboards. We wanted to consolidate all data, so we switched to Sisense.
How was the initial setup?
Migrating our data to Sisense was not easy since we were in a very busy period, and there were some issues during the first few months. This prompted us to look for a super site and other solutions. We were able to figure things out with the support of the Sisense team. It was a painful process, but we are happy with the results.
The deployment took around two months and four or five people to complete.
I rate the initial setup a three out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is not affordable for small businesses. It is cheaper for at least mid-stage startups to large scale. To get additional add-ons and plug-ins built by Sisense, we would need to purchase them as an extra package. There are also some extra costs associated with adding new profiles to Sisense.
I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What other advice do I have?
There are multiple stages of the availability. The first primary thing is cost. The second one is how large your data is and whether you want to research data in real-time or if it's frequency-based. There are much better solutions like Superset or Looker. If you look at consolidated data that refreshes regularly, like once daily, Sisense is definitely on the good side. It doesn't offer anything extra except for the good visualizations. Sisense is on top of the market. There is an associated brand value. If you want to share reports with the clients, that would also be easier.
We were evaluating Sisense, but the pricing was too high for us. We decided to try it and purchased an initial membership plan for 10 or 13 people. We worked directly with the Sisense team, but for a long time, we could not onboard our dataset. We explored multiple solutions, including onboarding a sample dataset first or directly catching the data through queries inside items. This is their primary KPI and USP - you can write questions in site settings and people. We tried to host this somehow, but all of our attempts failed. After multiple discussions, I could onboard the queries directly with the help of the support team.
We have dashboards all over the place. It was getting tough for us to track down where the information was. We needed a central location where all the dashboards are present. We were also hopeful that the AI features in Sisense could help us point to deeper insights that we cannot find ourselves all the time.
We were evaluating between Sisense, Superset, and Looker Studio. And I think Sisense is relatively fast compared to Looker Studio, for sure. Looker Studio also has some build problems, such as the inability to support custom queries. So, it's not a scalable solution for us.
One person currently does maintenance, but we are considering two or three for this job.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at IMD Company Limited
Good solution for reporting and is fast compared to other solutions
Pros and Cons
- "The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions."
- "The best part about this solution is how easy it is to mash up the data from many sources, and Sisense is fast compared to other solutions."
- "I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
- "I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
What is our primary use case?
My current position is as a Senior Consultant. I sell Sisense to my customers in Thailand. It is used for reporting and as an analytic dashboard.
What is most valuable?
The best part about this solution is how easy it is to mash up the data from many sources. Sisense is fast compared to other solutions.
Sisense has a lot of feature functionality in the form of AI which helps with data analytics.
What needs improvement?
I would like Sisense to improve its performance, particularly when we are dealing with large-scale data.
For how long have I used the solution?
I have been using Sisense for three years.
What do I think about the stability of the solution?
Sisense is stable.
What do I think about the scalability of the solution?
The solution is scalable as it can access data that has more than 100,000,000 loads.
How are customer service and support?
Technical support at Sisense is good.
How was the initial setup?
The initial setup of Sisense is quite easy. We use two people at each site to maintain the solution.
What about the implementation team?
The entire deployment of the solution can take up to four months.
What was our ROI?
Sisense's return on investment depends on the point of view of the customer. It needs to be measured from the existing environment. If you are currently not using anything for analytic purposes, it will be very good. However, if you use other products, this solution may not be as good.
What's my experience with pricing, setup cost, and licensing?
Sisense's pricing is based on an annual subscription of approximately $35,000 USD. It is a bit more expensive when compared to other products like QlikView, Tableau, or Power BI. However, these solutions price functionality separately if you select all the features. Sisense is less expensive.
Which other solutions did I evaluate?
I have evaluated Board International. Sisense is faster than that solution.
What other advice do I have?
I would rate the solution a nine out of 10 overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Sisense
February 2026
Learn what your peers think about Sisense. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
885,264 professionals have used our research since 2012.
Senior Software Engineer/BI Data Analyst at a analyst firm with 501-1,000 employees
Business intelligence solution that has improved automation and provided meaningful insights
Pros and Cons
- "This solution is easy to learn how to use."
- "Using Sisense, we were able to get rid of those complex Excel sheets, improve the automation of the company and produce meaningful insights."
- "This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution."
- "We are moving to a better tool."
How has it helped my organization?
We did not have a BI tool previously. We used spreadsheets, complicated pivot tables and macros. Using Sisense, we were able to get rid of those complex Excel sheets, improve the automation of the company and produce meaningful insights.
What is most valuable?
This solution is easy to learn how to use.
What needs improvement?
This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution.
We have also experienced bugs in the widget which has required us to delete the widget and recreate it.
When one user adds filters to data, the next user sees the same results which can cause confusion. The next user can also make changes to the data.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
They have a very good customer support team. We have biweekly meetings with them and they are very helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000.
What other advice do I have?
We are moving to a better tool. Technologically speaking, Dundas is ahead of other solutions on the market. The most impressive thing about Dundas is that if you have a graph, you can select a segment of that graph and drill down into the detail. You can make comments on the graphs for easy discussions.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Specialist at University of Central Missouri
Has good stability, but the setup process needs improvement
Pros and Cons
- "The solution's technical support team is good."
- "The solution's setup process could be easier."
What is our primary use case?
We use the solution for data modeling and visualization to build dashboards for our healthcare product.
What is most valuable?
The solution is very intuitive, easy to use and learn. Even a new user can quickly understand and implement it.
What needs improvement?
The solution's setup process could be easier.
What do I think about the stability of the solution?
The solution was stable during POC.
How are customer service and support?
The solution's technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was complex. We had to collaborate with its support team quite a few times while executing it. I rate the process a five out of ten.
What other advice do I have?
Collaborating with the solution's support team would simplify the setup process.
I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Rice Board of Directors and Kuali Coeus Functional Council at a university with 5,001-10,000 employees
A good BI tool, but lacking in sufficient data connectors
Pros and Cons
- "We like that this solution allows us to use data cubes to set up specific visualizations."
- "At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed."
What is our primary use case?
We use this solution for analyzing research data.
What is most valuable?
We like that this solution allows us to use data cubes to set up specific visualizations.
What needs improvement?
At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed.
We would also like to see more available data connectors.
For how long have I used the solution?
We have been using this solution for over six years.
What other advice do I have?
We would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at EarthLink
It has allowed me to move my data to the cloud
Pros and Cons
- "I have found the dashboard creating feature helpful."
- "It has allowed me to move my data to the cloud."
- "Sisense has helped us to migrate core functions of our previous tool in less than 90 days."
- "They should improve the filters to create downloaded data by moving them to the top of the dashboard."
- "They should improve the filters to create downloaded data by moving them to the top of the dashboard."
What is our primary use case?
I use Sisense to provide monthly information to executives and our sales team.
How has it helped my organization?
Sisense has helped us to migrate core functions of our previous tool in less than 90 days. The sales team used this information when communicating with customers.
What is most valuable?
- I have found the dashboard creating feature helpful.
- It has allowed me to move my data to the cloud.
- The customer support and onboarding features have been great.
What needs improvement?
They should improve the filters to create downloaded data by moving them to the top of the dashboard.
For how long have I used the solution?
Less than one year.
Which solution did I use previously and why did I switch?
It was used to replace our BI tool, which was expiring soon.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Manager at a tech services company with 10,001+ employees
A very simple setup: Easy to download, install, and updates are pain free
Pros and Cons
- "Allows users to build their own solutions without as much reliance on technology staff."
- "Ability to work with very large data sources without the limitations of Excel."
- "The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards."
- "No issues with stability. It is a very stable solution."
- "I would like to see more development and growth for the support of Knowledge Base and Community forums."
- "I would like to see more development and growth for the support of Knowledge Base and Community forums."
What is our primary use case?
Analytics and dashboards for product, sales, and marketing organizations. Merges data from many different data sources to deliver comprehensive views of the business.
How has it helped my organization?
- Allows users to build their own solutions without as much reliance on technology staff.
- Ability to work with very large data sources without the limitations of Excel.
What is most valuable?
The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards.
ElastiCube Manager allows you to combine multiple data sources and add additional fields and tables with ease. It gives you the power of ETL and data modeling in one easy to use tool.
What needs improvement?
Minor improvements with formatting of data exports from dashboards. The ability for non-admin users to schedule the emailing of dashboards. I would like to see more development and growth for the support of Knowledge Base and Community forums.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues with stability. It is a very stable solution.
What do I think about the scalability of the solution?
No issues with scalability. I think this is a major strength of Sisense.
How are customer service and support?
Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful.
Which solution did I use previously and why did I switch?
I have used many different solutions recently including Tableau, Power BI and BusinessObjects.
Sisense provides us with the best performance and the functionality that we need. Sisense provides both an on-premise and cloud solution, which meets our needs.
How was the initial setup?
A very simple setup: Easy to download, install, and updates are pain free.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Data Science at a recruiting/HR firm with 201-500 employees
Helped us gain knowledge about our customers, as well as highlighting data quality issues to correct
Pros and Cons
- "ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data."
- "There are many built-in connectors, which allow us to easily add new sources of data, often in minutes."
- "Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct."
- "ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data."
- "I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes."
- "I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually."
- "I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes."
What is our primary use case?
Embedded Sisense into our web/mobile application for customers and internal users to able to generate reports and insight from the data we collect.
How has it helped my organization?
While we are still in the middle of implementing, Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct.
What is most valuable?
ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data. There are many built-in connectors, which allow us to easily add new sources of data, often in minutes.
What needs improvement?
I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes. I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.
For how long have I used the solution?
Still implementing.
How was the initial setup?
I have worked with a lot of tools. This one was being used within hours of seeing it without much training.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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