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Domo vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Domo improves efficiency and decision-making, yielding variable financial returns and competitive advantages through data insights and process automation.
Sentiment score
6.8
Sisense streamlines report processes, saves time, and benefits decision-making, though effectiveness varies by user experience and region.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
 

Customer Service

Sentiment score
6.7
Domo's customer service is generally praised for friendliness and professionalism, though communication speed and clarity need improvement.
Sentiment score
7.6
Sisense's customer service is praised for responsiveness, expertise, and effective communication, supporting client success despite occasional delays.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Support-wise, they are good.
The support was very good.
 

Scalability Issues

Sentiment score
6.3
Domo offers scalability and extensibility, but faces criticism for high costs, performance issues with large files, and storage limits.
Sentiment score
7.3
Sisense is scalable and user-friendly, but querying time increases with more data; security requires careful management.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Sigma, which is written for Snowflake, scales more easily than Domo.
Sisense works really well for simple to medium use cases and scales well.
 

Stability Issues

Sentiment score
6.8
Domo is reliable with minimal downtime, fast data handling, efficient support, but minor performance and connectivity issues exist.
Sentiment score
7.8
Sisense is generally stable, with occasional data import issues and slow dashboard loads, but overall reliable performance.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
 

Room For Improvement

Domo needs improvements in data integration, visualization flexibility, pricing, support, user interface, and accessibility for non-technical users.
Sisense should improve large dataset support, add connectors, enhance interfaces, and expand customization for better performance and user experience.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
I would like to see an improvement in the live data connection, specifically making the process faster.
It could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle.
 

Setup Cost

Domo's pricing is high, offering flexibility and features, but can become costly with additional charges for services.
Sisense offers competitive enterprise pricing from $35,000, suitable for mid-stage startups and large enterprises, with customizable options.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
There was no significant difference in pricing between Sisense and ThoughtSpot.
 

Valuable Features

Domo offers ease of use, data integration, visualization, and AI-driven insights, allowing scalable, self-service analytics without extensive coding.
Sisense seamlessly integrates diverse data sources, enabling efficient dashboard creation with fast processing and strong support, enhancing business efficiency.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
It offers two ways to access data: by cubing the data or hitting it live.
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
6th
Ranking in Reporting
8th
Ranking in Data Visualization
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Data Integration (24th), Business Performance Management (10th)
Sisense
Ranking in BI (Business Intelligence) Tools
18th
Ranking in Reporting
13th
Ranking in Data Visualization
13th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
42
Ranking in other categories
Cloud Analytics (6th), Embedded BI (8th)
 

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.9%, down from 6.6% compared to the previous year. The mindshare of Sisense is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo3.9%
Sisense1.1%
Other95.0%
BI (Business Intelligence) Tools
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
Vishal Halbe - PeerSpot reviewer
Has improved project turnaround time with customizable dashboards and faster data delivery to stakeholders
Sisense has some limitations, especially in rendering tables or graphs. For example, if you want to perform custom sorting or searching based on multiple columns, that becomes quite tricky. Providing more control over how the data is sorted or filtered would be quite useful. Additionally, it could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle. Sisense should provide more support for CI/CD, as we found the CI/CD approach quite limited, which is something that can be worked on. Some data scientists suggested more features can be offered by providing different models for data analytics. Sisense can improve by adding more features for handling complex schemas and making the pricing straightforward. The dashboarding features are good enough, but additional features could make it even more attractive. Also, CI/CD support or source control support would be really helpful.
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
10%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise20
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
What needs improvement with Sisense?
I would like to see an improvement in the live data connection, specifically making the process faster. Additionally, incorporating more self-service capabilities would benefit the product.
What is your primary use case for Sisense?
I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to cle...
What is your experience regarding pricing and costs for Sisense?
There was no significant difference in pricing between Sisense and ThoughtSpot. They were practically dead even from a pricing perspective.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Domo vs. Sisense and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.