We use SolarWinds Serv-U File Transfer Protocol Server for internal file transfer.
What is most valuable?
What needs improvement?
The solution’s technical support should be improved. The solution's initial setup and third-party integrations could be improved.
For how long have I used the solution?
I have been using SolarWinds Serv-U File Transfer Protocol Server for more than a year.
How are customer service and support?
Reaching the solution's technical support team is the biggest challenge. We don't get the support on time.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is INR 3,00,000. The pricing of the solution should come down.
What other advice do I have?
I am comparing SolarWinds Serv-U File Transfer Protocol Server, WS_FTP, and Wing FTP for my current company.
We use the solution for multiple purposes, and it should be user-friendly when integrating something. We cannot always depend on the support team to come and fix the issues.
Overall, I rate SolarWinds Serv-U File Transfer Protocol Server a seven out of ten.
