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reviewer997284 - PeerSpot reviewer
Network Engineer at a maritime company with 201-500 employees
Real User
Good firewalling and intuitive GUI
Pros and Cons
  • "The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use, and provides great security."
  • "It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable."

What is our primary use case?

We have two SonicWalls in the High Availability setup with failover configuration.

We use it for the firewalling, for IPS protection and for VPN clients.

How has it helped my organization?

With SonicWall we have more insight in the applications that users are using and what they are doing on the internet, so we can monitor better. It gives us better monitoring.

We now have more insight and information; what protocols and what websites users are trying to reach and what is blocked and what is not blocked, so we can better follow the tracks of the users.

What is most valuable?

The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use and provides great security.

What needs improvement?

Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.

It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.

Buyer's Guide
SonicWall NSa
April 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

We have been using SonicWall NSa for maybe eight to 10 years.

I work for several companies, and we use the NSa with one of them.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Scalability is an issue. If you need to scale for more performance you will need another product in a higher range. You cannot scale the product itself. That's not possible.

It is not scalable at all.

We have about 350 users. I do the maintenance on my own.

We use it daily.

We do not have plans to increase at the moment.

How are customer service and support?

Their technical support is very good.

How was the initial setup?

The initial setup is not complex, it is very easy.

In terms of my implementation strategy - at first I write down the case we need. I investigate all the uses we have to implement with the SonicWall, and then I install and configurate it. I think the primary configuration was maybe three or four hours.

What about the implementation team?

It was all done by myself.

What's my experience with pricing, setup cost, and licensing?

You can buy the license for one or three years, and we mostly choose the three year. That's a little bit cheaper.

Which other solutions did I evaluate?

We looked at the Cisco and we looked at the Palo Alto, but the SonicWall was the most valuable for the pricing, the best product for us. The main difference is the pricing.

What other advice do I have?

SonicWall NSa is a very good product with a very nice price, and it is low-level to use.

It is easy to manage and easy to implement.

On a scale of one to ten, I would give SonicWall NSa a nine because of the stability and the easy-to-use GUI. It's a very nice product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1659987 - PeerSpot reviewer
IT Administrator at a legal firm with 501-1,000 employees
Real User
Provides very good security and application control
Pros and Cons
  • "User-friendly with good security and application control."
  • "Customer support is severely lacking with very slow response times."

What is our primary use case?

Our primary use case of NSa is for security. We are customers of SonicWall and I'm an IT administrator. 

What is most valuable?

The solution is user-friendly with good security and application control which is very important these days. 

What needs improvement?

The support is severely lacking with very slow response times. There are latency issues with this solution. I'd like to see improved performance and an updated dashboard.

For how long have I used the solution?

I've been using this product for seven years. 

What do I think about the stability of the solution?

The stability is fine although there are some security and latency issues. 

What do I think about the scalability of the solution?

The scalability is fine. 

How are customer service and support?

Customer support requires additional engineers because their long response times are problematic. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is relatively straightforward. We have several hundred users, predominantly IT specialists, engineers and developers. I'm the maintenance person for this product. 

I rate this solution eight out of 10. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable. 

What other advice do I have?

In general, this is a good solution and I rate it eight out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
April 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
Consultant at a tech services company with 501-1,000 employees
Reseller
Built-in storage, stable, but better reporting needed
Pros and Cons
  • "One of the main features is the built-in storage capacity."
  • "The logging, reporting, and storage capacity size could improve in a future release."

What is our primary use case?

We use this solution for network security in our branch office.

What is most valuable?

One of the main features is the built-in storage capacity. 

What needs improvement?

The logging, reporting, and storage capacity size could improve in a future release.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability is good in this solution. 

What do I think about the scalability of the solution?

The solution is scalable. There are 200 people using this solution in my companies branch office.

How are customer service and technical support?

The technical support was very responsive.

Which solution did I use previously and why did I switch?

I have used SonicWall TZ previously.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

We are on a three-year license for the solution. The price is inexpensive compared to other solutions.

Which other solutions did I evaluate?

We have evaluated Sophos and Fortinet, SonicWall NSa we found to be much better.

What other advice do I have?

I would recommend this solution to those who have between 150 to 500 users.

I rate SonicWall NSa a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at Techmail
User
Valuable features include the web filter, DHCP, and monitoring capabilities
Pros and Cons
  • "Valuable features include a web filter, DHCP, and monitoring capabilities."
  • "It is very modular and with native resources which are much lower than its competitors."

What is our primary use case?

Our network has 150 users. We have two internet connections, an IPsec VPN, a DHCP server, a DMZ, WiFi, access controls and a load balancer, and two appliances with HA.

How has it helped my organization?

It is a good product, but very modular and with native resources which are much lower than its competitors. 

What is most valuable?

  • Web filter
  • DHCP
  • Monitoring capabilities
  • IPsec VPN and other security controls
  • Integration with the active directory and other security controls (IPS and IDS).

What needs improvement?

  • Load balance algorithms
  • Resource usage graphs (throughput, connections, external accesses, and the possibility to export the content of the address object).

For how long have I used the solution?

More than five years.

What's my experience with pricing, setup cost, and licensing?

Additional resources are too expensive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 10
Offers user-friendly firmware and good customer support
Pros and Cons
  • "SonicWall NSa has a user-friendly firmware"
  • "In terms of improvement, features like App Control do not work properly"

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Solutions Architect at Quartet Service Inc.
Reseller
Stable, easy to install, and the global management system is helpful
Pros and Cons
  • "The most valuable feature is the Global Management System."
  • "Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster."

What is our primary use case?

We are a managed service provider and SonicWall is our primary firewall. We offer this solution to customers as part of a rental program, as well as sell them outright.

What is most valuable?

The most valuable feature is the Global Management System. This is the driving force behind why we continue to use it.

What needs improvement?

Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster.

For how long have I used the solution?

I have bee using SonicWall at this company for nine years, although it was SonicWall TZ prior to SonicWall NSA. This company has been using it for longer than that. I also have experience with SonicWall that predates my time here.

What do I think about the stability of the solution?

SonicWall is very stable.

What do I think about the scalability of the solution?

I don't think that scalability is a pertinent criterion for firewalls because they're hard-coded by the ASICs that go into them. When we rent a firewall to a customer instead of selling one, that customer has an upgrade path available. In this regard, it is scalable because we can switch them to a larger model if they outgrow it. Otherwise, it's limited by the ASIC.

How are customer service and technical support?

The technical support from SonicWall is good. However, if it were easier to access where you were not stuck in a queue of people and forced to escalate problems it would be a bonus. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Overall, this is a good solution and it's doing the job we need it to do. By in large, we don't have any complaints. There are always things that can be easier, but it's doing the job.

My advice for anybody who is implementing SonicWall NSA is that you can't be an expert on every brand. This means that you should pick a model, learn it very well, and build relationships with the support people at the vendor.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer992610 - PeerSpot reviewer
IT Manager at a manufacturing company with 51-200 employees
Real User
Reasonably-priced and works well, but the VPN needs to be improved
Pros and Cons
  • "The most valuable features are that it is reasonably-priced and works well."
  • "I would like U.S.-based technical support."

What is our primary use case?

We have been using the SonicWall NSA firewall to keep our network safe.

What is most valuable?

The most valuable features are that it is reasonably-priced and works well.

What needs improvement?

Over time, this solution is becoming more complicated, and when I need support it often is not available. I would like U.S.-based technical support.

VPN functionality needs to be improved. As it is now, I need to combine another SSL VPN with my firewall. I want it to be done very easily. 

For how long have I used the solution?

I have been using SonicWall for fifteen years.

What do I think about the stability of the solution?

The stability of SonicWall is fine.

What about the implementation team?

I have had SonicWall for a really long time and I have had people help me to set it up, although I have always understood what has been done. As it has been updated, it has become more involved and more complicated, and things have moved around so I have to spend time finding where things are in the newer versions.

Which other solutions did I evaluate?

I have been looking at Fortinet and am learning toward it to replace our SonicWall. The main reason that I am switching is that we need something with a built-in VPN.

From what I have learned to so, Fortinet is more expensive but easier to manage.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presalesa8b7 - PeerSpot reviewer
Presales Manager
Real User
Valuable features include SSL VPN and Application Control.

What is most valuable?

  • SSL VPN & Application Control
  • SSL VPN is important since several people are mobile and need files to access the server in the office. This is convenient, since they don’t need to go back to the office just use the SSL VPN.
  • Application control is important to limit the users in the office from consuming bandwidth such as downloads by torrent and games. This also protects us from malicious applications such as anonymous proxy.

How has it helped my organization?

  • Creating site to site VPN for HQ
  • Branch via satellite connection for the branch

What needs improvement?

Access management port: This needs improving by SonicWall firmware.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We had a scalability issue.

How are customer service and technical support?

Level-3 technical support is good.

Which solution did I use previously and why did I switch?

We switched because of stability issues when turning on the UTM feature.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are competitive for this product.

Which other solutions did I evaluate?

We evaluated Sophos, Fortigate, and Stonesoft.

What other advice do I have?

If you looking for a simple site-to-site VPN, stable UTM feature, and easy SSL VPN setup, then this solution is OK.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.