I use SonicWall NSa for bandwidth monitoring and aggregation. I also use it to control browsing.
Owner at IT Solution
It provides better security and reduction rate but lacks proxy and quota management features
Pros and Cons
- "What I like best about SonicWall NSa is the security it offers compared to other solutions in the market. Its reduction rate is also better than others."
- "SonicWall NSa doesn't have a proxy. It also needs a quota management feature in specific scenarios where you must limit user bandwidth for a particular day."
What is our primary use case?
What is most valuable?
What I like best about SonicWall NSa is the security it offers compared to other solutions in the market. Its reduction rate is also better than others.
What needs improvement?
SonicWall NSa has multiple areas for improvement.
One is that it doesn't have a proxy. It also doesn't have the quota management feature required in specific scenarios where you need to limit user bandwidth for a particular day, so one user isn't using up too much bandwidth compared to other users.
Active/Active HA is also missing in the product.
What I want to be added to SonicWall NSa in the future is the bandwidth optimization feature.
For how long have I used the solution?
I've been using SonicWall NSa for fifteen years.
Buyer's Guide
SonicWall NSa
April 2025

Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
SonicWall NSa is a stable product.
What do I think about the scalability of the solution?
To scale SonicWall NSa, you need to keep changing the model of the box, but this is the case in any other solution, so you go for hardware appliances, such as Fortinet, Sophos, Palo Alto Networks, and Check Point because after reaching a specific capacity, you need to change the model.
How are customer service and support?
SonicWall NSa has good technical support, so support-wise, I'm giving it a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company chose SonicWall NSa over other products because it was good. It was better than others.
How was the initial setup?
SonicWall NSa is easy to implement. It took two hours to deploy the product completely.
What about the implementation team?
We implemented SonicWall NSa as we're SonicWall resellers.
What was our ROI?
There's ROI from SonicWall NSa, and its reduction rate is the best.
What's my experience with pricing, setup cost, and licensing?
There are different pricing models for SonicWall NSa.
What other advice do I have?
My company uses a next-generation firewall from SonicWall, SonicWall NSa.
I'm using version 2650 of SonicWall NSa.
My company is a SonicWall NSa reseller.
In the company, everyone uses SonicWall NSa, particularly fifty people.
My advice to people looking into implementing SonicWall NSa is that it depends on the setup. What my company does is first understand the setup and why the customer wants to deploy the product. Based on the customer's answers, my company presents solutions that would work. For example, if you require a proxy or a quota management feature, SonicWall NSa will not be a complete solution. If you need Active/Active HA, SonicWall NSa won't be the right match. You need to understand what you require from the product. If you need browsing and management turnovers, then SonicWall NSa will be good enough. Overall, the product still has some areas for improvement.
My rating for SonicWall NSa is seven out of ten. For me to give it a higher rating, it should have more features. Right now, I'm unable to market it well because it doesn't score very well in Gartner. I can only position SonicWall NSa as having the best reduction rate. The product is relatively good and stable but still needs certain features.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Stable, easy to set up, has a UTM feature, and provides good support locally
Pros and Cons
- "For me, the most valuable feature of SonicWall NSa is the UTM."
- "A room for improvement in SonicWall NSa is the log server because it could be more user-friendly compared to Fortinet and Palo Alto Networks. My company has many rule sets up for review, so sometimes, my team needs to use Excel for filtering, but the UI cannot support the Excel function."
What is our primary use case?
I'm using SonicWall NSa as an external firewall.
What is most valuable?
For me, the most valuable feature of SonicWall NSa is the UTM.
What needs improvement?
A room for improvement in SonicWall NSa is the log server because it could be more user-friendly compared to Fortinet and Palo Alto Networks.
Another area for improvement is the UI of SonicWall NSa, mainly because the rule set is challenging to review, and you always have to export the rule set for review. My company has many rule sets up for review, so sometimes, my team needs to use Excel for filtering, but the UI cannot support the Excel function.
In the next release of SonicWall NSa, I want the solution to be more user-friendly.
For how long have I used the solution?
I've been working with SonicWall NSa for more than ten years.
What do I think about the stability of the solution?
SonicWall NSa is a stable solution.
What do I think about the scalability of the solution?
I am still determining how scalable SonicWall NSa is.
How are customer service and support?
SonicWall NSa support is fine overall. My company always gets help from the local vendor.
Which solution did I use previously and why did I switch?
My company used Check Point ten years ago, but its pricing was higher than SonicWall NSa. The cost to maintain Check Point was also higher, so now the company uses SonicWall NSa.
How was the initial setup?
SonicWall NSa is relatively easy to set up because my company always partners with local support.
It took one month to implement the solution because the company had to migrate from the old to the new, including checking the rule sets. I'm referring to upgrades because the deployment from scratch happened ten years ago, so I don't remember the details.
What about the implementation team?
An in-house team implemented SonicWall NSa together with a local support team.
What was our ROI?
My company has yet to evaluate any ROI from SonicWall NSa.
What's my experience with pricing, setup cost, and licensing?
SonicWall NSa has reasonable pricing. My company pays for it yearly, but I forgot how much the company pays. From what I remember, you only pay for the license fees.
What other advice do I have?
I believe I'm using the latest SonicWall NSa version, 2700, though I'm not sure.
My whole company in Hong Kong uses SonicWall NSa, so that's about one hundred people. Mainly two people maintain the solution.
A few people took care of the deployment of SonicWall NSa.
I rate SonicWall NSa as nine on a scale of one to ten.
I'm a SonicWall NSa user.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SonicWall NSa
April 2025

Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
System engineer at Colourtex Ind Ltd
Straightforward to set up with good firewall and gateway-level security
Pros and Cons
- "Sometimes I have some queries, and the SonicWall support team resolves my queries."
- "The solution can be a bit expensive."
What is our primary use case?
We're using the solution as a gateway-level device.
What is most valuable?
It's good for firewall and gateway-level security. The VPN service is quite good, including the site-to-site VPN.
It works well for the corporate sector.
Sometimes I have some queries, and the SonicWall support team resolves my queries.
It offers a very straightforward setup.
What needs improvement?
I do not see any specific areas that need improvement.
The solution can be a bit expensive.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
SonicWall is scalable. Currently, I have two NSa 4600s and they are good for my users.
We have around 400 people using the solution.
At this time, there is no plan to increase usage.
How are customer service and support?
Technical support has been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Sophos.
How was the initial setup?
The solution is easy to set up. It is also easy to deploy. How long it takes to deploy depends on your work culture and how you want to use it.
What about the implementation team?
For my organization, I deployed it with my support partner, and it has been working fine over the last few years.
What was our ROI?
There is a good ROI.
What's my experience with pricing, setup cost, and licensing?
For some services, we have to pay for a license. We need to renew for either one or three years.
It can be quite expensive compared to other products with the same features.
What other advice do I have?
I have the on-premise model, and I have the TZ270. There are more than 20 devices.
I can recommend it to people who are somewhat technical. They would have no trouble with SonicWall products.
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT at a consultancy with 11-50 employees
Easy to configure and maintain with the capability to scale
Pros and Cons
- "The most valuable aspect of the solution is its ability to work like any other firewall."
- "We still get phishing emails that manage to come through from time to time."
What is our primary use case?
We primarily use the solution for just securing our users and creating a LAN through VPN tunnels. We use it to provide remote access to a cloud service.
How has it helped my organization?
It has allowed us to work remotely when the order to shelter in place went into effect in March of this year due to COVID-19.
What is most valuable?
The most valuable aspect of the solution is its ability to work like any other firewall.
The product is pretty easy to configure. It's easy to maintain and it works well with Windows.
There are features that offer 3G, 4G, failover, wireless, and things like that are very good. I'm not a firewall expert, however, in my opinion, the solution pretty much covers the needs of small and medium businesses.
What needs improvement?
Currently, I just have the basic modules turned on. I'd love to see how it works in terms of preventing more malware from getting through.
We still get phishing emails that manage to come through from time to time.
The solution could use a bit more security.
We had issues with the VPN tunnel between two sites. It wouldn't stay up. That was a problem for us. They need to fix it if they find it happens across the board to other customers.
For how long have I used the solution?
This company has been using the solution for good three years.
What do I think about the stability of the solution?
The solution is stable. I've had one running for a little over 300 days without any problem. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is pretty good. I can scale out and add a firewall within a new office if I need to. If an organization wants to scale, they should be able to do so with no problems. Everyone working in our office uses the solution. Anybody that has a work laptop that needs to remote work from outside the office can do so as well. It's 100% used across the board.
How are customer service and technical support?
I had to call support when one of my VPNs was failing. The VPN tunnel between two sites wouldn't stay up and they had us use a different security protocol.
They were very helpful. I found them to be quite responsive and knowledgeable. I don't think the problem with the VPN should have been there in the first place, however, that said, they did help us. I'd rate them, overall, at a nine out of ten.
How was the initial setup?
The initial setup isn't too complex. My understanding is that it's straightforward. I didn't set it up myself, however, it's got configuration wizards to walk a user through. This no doubt is quite helpful and makes it pretty simple in terms of implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable. We don't find it to be overly expensive.
What other advice do I have?
The version we are using is NSA 20 or 60.
If a company is looking for a good product that's easy to configure, I would suggest they consider SonicWall.
I'd rate the solution nine out of ten. If we didn't have that trouble with the VPN tunnel, I would give it a perfect score.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Support Engineer at a government with 10,001+ employees
Affordable, filters IPs, and blocks access to unauthorized websites
Pros and Cons
- "The product blocks access when I visit unrecognized websites."
- "The dashboard must be improved."
What is our primary use case?
I use the solution to filter the IPs. Our users also use it for connectivity purposes.
What is most valuable?
The product blocks access when I visit unrecognized websites. The tool blocks some IP addresses.
What needs improvement?
The dashboard must be improved. The product should enable alerts. When hackers compromise our websites and applications, it will help us alert our staff and network administrators.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten. We face glitches sometimes.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We have approximately 1200 users in our organization.
How are customer service and support?
My colleagues are happy with the response time and quality of support.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is simple.
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper than others. It has a reasonable price.
What other advice do I have?
I will recommend the tool to others. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Manager at Tenax
Easy to manage and performs well, but the scope of management must be improved
Pros and Cons
- "The product is simple to manage."
- "The product must enable integration with endpoint protection tools."
What is our primary use case?
We use the solution to provide edge security. We provide edge policies and protection. We use a very old version.
What is most valuable?
I rate the performance an eight out of ten. The product is simple to manage. It is a good solution.
What needs improvement?
The scope of management must be improved. The scope of what users can do with the product must be improved. The product must enable integration with endpoint protection tools.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a five out of ten. We don’t need to scale. However, if we need scalability, we will have to change the solution.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. The tool is cheap.
Which other solutions did I evaluate?
We did not see much improvement in our organization after using SonicWall NSa. We are evaluating other tools.
What other advice do I have?
Overall, I rate the tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Manager at a manufacturing company with 51-200 employees
Less cumbersome than competitors
Pros and Cons
- "Compared to Cisco, SonicWall NSa is much easier to configure."
- "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."
What is our primary use case?
When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs.
What is most valuable?
Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details.
This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.
What needs improvement?
It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.
That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs.
MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.
Automation would also be good.
The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.
For how long have I used the solution?
I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.
How are customer service and technical support?
I've never used SonicWall tech support.
How was the initial setup?
The initial setup is pretty straightforward.
What other advice do I have?
Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Power System Engineer at a retailer with 201-500 employees
Provides security and basic protection for VPNs, but the cost could be lower
Pros and Cons
- "I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection."
- "The cost could be lower. There could also be more flexibility for smaller companies."
What is our primary use case?
The solution is deployed on-premises. We're using the latest version.
There are around 3,000 users of this solution in my company.
What is most valuable?
I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection.
What needs improvement?
The cost could be lower. There could also be more flexibility for smaller companies. The cost to maintain SonicWall is quite high.
After updating the firmware, sometimes the solution stops working. I had to do a factory reset and reconfiguration to solve the problem.
For how long have I used the solution?
I have used this solution for about two years.
What do I think about the stability of the solution?
The solution is stable. I would rate the stability as seven out of ten.
How are customer service and support?
Technical support isn't bad, but it isn't the best. Sometimes, we don't receive the answers we're looking for, so we have to look it up on the internet.
I would rate technical support as three out of five.
How was the initial setup?
Setup isn't difficult, but it's not easy either. It depends on the experience of the person who is implementing the solution.
We use four people for maintenance. There's also a support team of three people.
What about the implementation team?
SonicWall's technical support helped us with implementation.
What's my experience with pricing, setup cost, and licensing?
We paid about 10,000 in our currency for one packet of SonicWall NSa.
What other advice do I have?
I would rate this solution as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: April 2025
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