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Senior Security Consultant. at Ingram Micro Inc.
Real User
Performance is unique among firewall products, but it is lacking some next-generation functionality
Pros and Cons
  • "I really like the performance; there are no delays and no latency, which is a unique quality in firewalls nowadays."
  • "The cloud services may be in need of some improvement."

What is our primary use case?

The primary use cases for this solution are protection and for a VPN.

How has it helped my organization?

My former company is a SonicWall distributor and I am looking to work with this solution in future projects.

What is most valuable?

I really like the performance; there are no delays and no latency, which is a unique quality in firewalls nowadays.

What needs improvement?

  • The cloud services may be in need of some improvement.
  • ADR needs to be added to the portfolio.
  • Some next-generation features are not included in the product.
Buyer's Guide
SonicWall NSa
April 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

Approximately eight months.

What do I think about the stability of the solution?

This is a very stable solution and I have heard no objections from customers about it.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

We have had no interaction with their technical support.

How was the initial setup?

The initial setup of this product is very easy.

Two engineers are required for deployment and maintenance.

What about the implementation team?

I have implemented this solution many times. Some of these were on my own, while in some cases I obtained the help of a consultant. The consultants are great. They are well educated and know how to use the product.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are the best part. SonicWall is great compared to competitors, such as Palo Alto, and it has the same features. Considering the market, I believe that the price of this solution is great. 

What other advice do I have?

This product is not as well known as some others because it is not marketed as well as it could be.

My advice for others who are implementing the solution is to do the sizing well. If it is done correctly then there will not be any problems.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1120704 - PeerSpot reviewer
Manager at a manufacturing company with 1,001-5,000 employees
Real User
Has the features, but overall stability and usability are not there
Pros and Cons
  • "The product is working okay. The product is working feature-wise."
  • "The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D."

What is our primary use case?

Our primary use case for SonicWall NSa is as a public firewall, as an interface between our private network and the public network.

What is most valuable?

The product is working okay. The product is working feature-wise.

What needs improvement?

I would rate SonicWall NSa as an average product, not a very highly recommended one. It is an average product.

The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D.

For how long have I used the solution?

We are using SonicWall NSa for quite a long time, around 10 to 12 years, but that includes the the older model, which was the 5500. Now we have been using the 5600 model for the last two, three years.

What do I think about the stability of the solution?

Performance wise, they are good - not very good, but they're okay, just good.

They are not stable. It is a very unstable product.

For maintenance, we require one engineer from the support partner, one from the tech side, and one from our side, so three engineers and one manager.

What do I think about the scalability of the solution?

At any point in time we have more than 600 users.

We do not have plans to increase the number of users.

How are customer service and support?

Tech support is okay, but the product needs much improvement.

Which solution did I use previously and why did I switch?

We were not using a different solution before. We have always been using SonicWall, just the older model, which was 5500. We upgraded to 5600.

How was the initial setup?

The installation part of the initial setup was a painful experience. I felt at the time that it was not a finished product. They have to do more R&D on this product to improve it.

It took a very long time to set it up, to be honest. It took very long because they had some bugs and fixes. After so many fixes, it took them very long to install this product.

What about the implementation team?

Obviously, no OEM deals directly with them. We have their channel partners who did the installation.

What's my experience with pricing, setup cost, and licensing?

To be very honest, we are not satisfied with the 5600 product.

On a personal level, I would not recommend SonicWall NSa.

On a scale of one to ten, you can rate SonicWall NSa a six.

Which other solutions did I evaluate?

The license and the hardware both need to be renewed. The annual maintenance contract is there. So they have to renew the licenses.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
April 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
PeerSpot user
Network Systems Specialist at a educational organization with 1,001-5,000 employees
Real User
We switched to a UTM to have a comprehensive security solution and one interface to manage it

What is most valuable?

Because this is a UTM, we appreciate having a single pane of glass for a firewall, content filtering, and IPS/IDS services. It is much easier to manage and costs less.

How has it helped my organization?

In a K-12 environment, internet security is paramount and threats change quickly.

The main improvement for the organization is uptime and the ability to quickly affect security changes.

The second plus is the ability to improve throughput during peak traffic hours.

What needs improvement?

SonicWall uses a cloud-based database for content filtering. If the NSA cannot contact that online DB, filtering is handled one of two ways. Traffic is either halted completely or it is passed-through totally unfiltered.

In a K-12 school environment, neither is acceptable. It would be better if the DB can reside on the NSA and is used in the event the online DB is unavailable. Other than that, it works fine.

For how long have I used the solution?

This product has been online for over four years.

What do I think about the stability of the solution?

On two occasions, we had a 10GB SFP failure. But because we have an HA configuration there was no disruption. 10 GB SFPs seem to be fragile. Other than that, the system is quite stable.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Technical support has been very good, the few times we've needed it.

Which solution did I use previously and why did I switch?

A Cisco ASA 5500 was used prior to the NSA 6600. We switched to a UTM to have a comprehensive security solution and one interface to manage it.

How was the initial setup?

Initial setup was complex. But that was expected when migrating from three separate security systems into one unified system. There was a basic template for converting some Cisco's ASA command line instructions to those used by SonicOS. Most of the configuration had to be developed or cleaned up in the SonicOS GUI.

ASA has a much better CLI, especially if you’re used to Cisco IOS. SonicOS CLI is mostly used by tech support.

Initially, it was a bit of a learning curve, but the SonicOS GUI is efficient and easy to use, enough for our needs, anyway. Once network and firewall rules (80% of the complexity) were configured, content filtering, IDS/IPS and other security services were enabled with check boxes.

What about the implementation team?

I recommend a 30-day test run in monitor mode. If you decide on this product, spend the extra dollars and get a second unit to setup an HA system. No down time during SonicOS upgrades or major configuration changes.

If you expect to operate at 10GB, keep one or two extra 10GB SFPs as spares, even though they are not cheap.

What's my experience with pricing, setup cost, and licensing?

The NSA series has several suites available depending on your security needs. Pricing and licensing is straightforward based on the suite you choose.

Which other solutions did I evaluate?

We considered upgrading the ASA to include the IPS module and adding a second unit for HA.

We also considered PaloAlto but at the time considered it too pricey for our needs. As for as an online evaluation, we did not do that. Time and rack space constraints prevented it.

However, a trusted VAR (more than 12 years) helped to ease our decision to go with the SonicWall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2380185 - PeerSpot reviewer
Chief Technology Officer (Diretor DE Tecnologia) at a tech services company with 11-50 employees
Real User
Top 5
Useful for VPN and web protection but improvement is needed in web interface administration
Pros and Cons
  • "The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation."
  • "The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems."

What is our primary use case?

The solution helps with VPN. 

What is most valuable?

The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation. 

What needs improvement?

The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. Its pricing is based on the number of users. 

What other advice do I have?

I rate the overall product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions
Real User
Top 5
Simple to configure and easy to handle and communicate with
Pros and Cons
  • "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
  • "An area for improvement would be SonicWall NSa's integration with antiviruses."

What is most valuable?

SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.

What needs improvement?

An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.

For how long have I used the solution?

I've been using SonicWall NSa for about two years.

What do I think about the stability of the solution?

SonicWall NSa is a stable system that's really easy to handle and communicate with.

How are customer service and support?

SonicWall's technical support is very responsive and helpful whenever we need support from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.

How was the initial setup?

The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.

What other advice do I have?

SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1126683 - PeerSpot reviewer
IT Security Analyst at a outsourcing company with 51-200 employees
Real User
User-friendly, easy to configure, good logging capabilities, and the pricing is good
Pros and Cons
  • "This product is user-friendly and easy to configure."
  • "It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing."

What is our primary use case?

We use SonicWall NSA as part of our overall security solution.

How has it helped my organization?

This product handles what we're expecting in a box like this.

What is most valuable?

This product is user-friendly and easy to configure.

The logging is very good, as long as it is configured properly.

What needs improvement?

It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing.

I would like to have the capability for full active-active mode.

For how long have I used the solution?

I have been working with SonicWall for about 14 years, since 2007.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

SonicWall is scalable. Depending on the size of the box that I have, if the demands increase then I can upscale it. These demands are based on the users and their activities. We have between 2,000 and 2,500 users.

How are customer service and technical support?

The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced any issues with them to this point.

Which solution did I use previously and why did I switch?

I have not worked on any other platforms.

How was the initial setup?

SonicWall NSA is easy to install. I have not personally completed an installation lately, but it used to take me no more than half an hour to move from one box to another. The box can be configured offline and then moved online afterward, which makes it easier.

What about the implementation team?

I used to work on SonicWall regularly. Now, I am working as an IT analyst and my job is to check the SonicWall configuration and test it. For example, I have to check the policy and then audit which ports are open.

What's my experience with pricing, setup cost, and licensing?

The pricing and value are good.

What other advice do I have?

SonicWall fulfills our requirements and it does it well. My advice for anybody who is considering this product is to properly understand their requirements. As long as SonicWall meets the needs, I can recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1522938 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and technical support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1518225 - PeerSpot reviewer
Director Comercial at a tech services company with 201-500 employees
Real User
Stable and easy to deploy with useful deep packet inspection and intelligent application control features
Pros and Cons
  • "Deep packet inspection and intelligent application control are the most valuable features. It is a very updated solution. It is very current as compared to other brands and vendors."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better. It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA."

What is our primary use case?

We use it to secure the perimeter of our company. We use all the integrated features of this Next-Generation Firewall. We are using NSA 3650.

How has it helped my organization?

The bandwidth consumption of the company has improved since we took control and restricted the music on YouTube being accessed on office computers. A lot of computers in the company were streaming, and we used the intelligent application control feature to control that.

What is most valuable?

Deep packet inspection and intelligent application control are the most valuable features. 

It is a very updated solution. It is very current as compared to other brands and vendors.

What needs improvement?

I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.

It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.

For how long have I used the solution?

I have been using this solution for approximately seven years.

What do I think about the stability of the solution?

It is stable. We have been representing SonicWall in Panama for approximately seven years. Our customers usually don't need any help from us. We don't have any customer attacks or downtime because of the lack of features in the product. It has been a very good experience.

What do I think about the scalability of the solution?

SonicWall has 12 different models for enterprises and service providers. They have a wide range of models to meet the needs of customers of all sizes.

We have all kinds of clients. We have service providers, and we have small, medium, and big companies as clients. In the biggest company, there are 25,000 users. It is a university here in Panama.

How are customer service and technical support?

It is always there when we need it. They have a very good service.

Which solution did I use previously and why did I switch?

Customers usually had FortiGate or WatchGuard. Those are the two major brands that we have replaced with SonicWall.

SonicWall is being represented by us here in Panama. FortiGate is a very strong solution here in Panama, but we're trying to get them out of our way. Price is the biggest thing that we might use to replace them. 

Support from the vendor is also a big thing here. WatchGuard has no representatives in Panama. They have no presence, so, it is very easy to replace them, but FortiGate is a difficult one to replace.

How was the initial setup?

It is straightforward. It has a wizard, and you just follow the steps. 

It took us one month because our personnel had to be trained. We need two or three people for its deployment. It is not that demanding on services.

What about the implementation team?

We implemented it with the assistance of SonicWall. 

What's my experience with pricing, setup cost, and licensing?

It would be better if it has a better price, but its price is okay considering the benefits that you receive.

What other advice do I have?

The operating system of all boxes is pretty much the same for enterprises as well as small businesses. It has the same behavior from the smallest model to the biggest one, which is a major advantage of SonicWall.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.