When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs.
Information Security Manager at a manufacturing company with 51-200 employees
Less cumbersome than competitors
Pros and Cons
- "Compared to Cisco, SonicWall NSa is much easier to configure."
- "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."
What is our primary use case?
What is most valuable?
Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details.
This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.
What needs improvement?
It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.
That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs.
MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.
Automation would also be good.
The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.
For how long have I used the solution?
I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.
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SonicWall NSa
January 2026
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What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.
How are customer service and support?
I've never used SonicWall tech support.
How was the initial setup?
The initial setup is pretty straightforward.
What other advice do I have?
Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
M. I. S. Manager at a manufacturing company with 51-200 employees
A brilliant UTM solution that takes care of your perimeter security and any kind of cyber threats
Pros and Cons
- "It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in. It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside."
- "It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server."
What is most valuable?
It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in.
It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside.
What needs improvement?
It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server.
For how long have I used the solution?
I have been using this solution for four years. We are using SonicWall NSA 3600.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
The product that we have is not scalable. You'll have to buy a firewall model that suits your requirement with a certain amount of growth built into it. They have other products that are scalable, and they are the 9600 series ones.
Currently, we have about 300 users. We plan to keep using this solution.
How are customer service and technical support?
I have contacted their technical support, and I have received good support.
How was the initial setup?
Its initial setup is absolutely straightforward. It took less than an hour. There were no issues.
What about the implementation team?
I did it myself. Currently, we are maintaining it ourselves. We are not getting it done from anyone outside, but we have the subscription for SonicWall so that the security areas are taken care of by them.
What's my experience with pricing, setup cost, and licensing?
Normally, when we buy any product, we buy it with a five-year service built into it. Later on, depending on the growth of the organization, we go for a new one or an upgrade.
Which other solutions did I evaluate?
We've been using SonicWall since 2006. When we decided on SonicWall, I had tried another product for 15 days, but it was not serving the requirements that we had. Therefore, we decided on SonicWall.
What other advice do I have?
I would very much recommend this solution to others. I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall NSa
January 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
IT Manager at a educational organization with 51-200 employees
A stable solution that meets our requirements and has good support
Pros and Cons
- "It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support."
- "It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud."
What is our primary use case?
We are using SonicWall NSA 2600 for firewall purposes. We have its latest version.
What is most valuable?
It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support.
What needs improvement?
It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It has been stable. There are no issues with its stability.
What do I think about the scalability of the solution?
It is not scalable. We can upgrade to a new box depending on the subscription. We have a three-year subscription, so we will continue with it for three years. After that, we would look for an alternative tool based on our requirements. Currently, we have approximately 250 plus users.
How are customer service and technical support?
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and I am satisfied with their support. They always take care of customer satisfaction. There might be a delay or something, but at the end of the day, they resolve the issues.
Which solution did I use previously and why did I switch?
I have used other solutions. Palo Alto and Sophos are good solutions. FortiGate is also good, and it allows you to see and manage everything from one control. Some of the features available in other solutions might not be available in SonicWall NSA, but it is fulfilling my requirements.
How was the initial setup?
We don't really need any support with the installation. There are a lot of knowledge documents. We also have a license for support, and if required, we can get support.
What about the implementation team?
We have only two people who have been managing it for the last three years or so. We didn't face any challenges.
What's my experience with pricing, setup cost, and licensing?
Its price is okay.
What other advice do I have?
I would recommend this solution to others. I am satisfied with this solution.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT and Project Manager at a tech services company with 11-50 employees
Affordable, easy to set up, and the sandbox capabilities are good
Pros and Cons
- "The most valuable feature is the sandbox."
- "The content filter needs to be improved."
What is our primary use case?
We use this firewall to protect our perimeter. We create NAT policies and have a DMZ set up.
It is also used to filter the internet for all of our users.
What is most valuable?
The most valuable feature is the sandbox.
What needs improvement?
The content filter needs to be improved. I would also like to see better application filtering.
When we are troubleshooting problems, we find that the logs we see are not sufficient. It makes it difficult to find out what the main issue is. It means that we have to search further or perform another test to see what happened.
Technical support is in need of improvement.
For how long have I used the solution?
We have been using SonicWall for approximately 15 years, and more specifically, SonicWall NSA for the past 10.
What do I think about the stability of the solution?
The stability is fine and we don't have any issues. We have never needed to report a problem.
What do I think about the scalability of the solution?
We have about 20 people in the company who are protected by this product, and I think that the scalability is fine. However, I would say that it is best for small to medium-sized organizations.
How are customer service and technical support?
When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor support a six out of ten.
Which solution did I use previously and why did I switch?
I used to work with Check Point, and they are very good when it comes to application filtering.
How was the initial setup?
The initial setup is easy and the deployment can be completed in between two and four hours. This includes installation and adjustments that need to be made.
What about the implementation team?
We have an in-house SonicWall specialist.
What's my experience with pricing, setup cost, and licensing?
When implemented properly, the total cost of operation is very low.
What other advice do I have?
My advice for anybody who is looking into implementing SonicWall NSA is that they have to be very clear about what it is that they're looking for. It is a good solution for small and medium-sized businesses, and when you are very clear about what you need, you can implement a lot of other security services with a total cost of operation that is very low.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of IT at a consultancy with 11-50 employees
Easy to configure and maintain with the capability to scale
Pros and Cons
- "The most valuable aspect of the solution is its ability to work like any other firewall."
- "We still get phishing emails that manage to come through from time to time."
What is our primary use case?
We primarily use the solution for just securing our users and creating a LAN through VPN tunnels. We use it to provide remote access to a cloud service.
How has it helped my organization?
It has allowed us to work remotely when the order to shelter in place went into effect in March of this year due to COVID-19.
What is most valuable?
The most valuable aspect of the solution is its ability to work like any other firewall.
The product is pretty easy to configure. It's easy to maintain and it works well with Windows.
There are features that offer 3G, 4G, failover, wireless, and things like that are very good. I'm not a firewall expert, however, in my opinion, the solution pretty much covers the needs of small and medium businesses.
What needs improvement?
Currently, I just have the basic modules turned on. I'd love to see how it works in terms of preventing more malware from getting through.
We still get phishing emails that manage to come through from time to time.
The solution could use a bit more security.
We had issues with the VPN tunnel between two sites. It wouldn't stay up. That was a problem for us. They need to fix it if they find it happens across the board to other customers.
For how long have I used the solution?
This company has been using the solution for good three years.
What do I think about the stability of the solution?
The solution is stable. I've had one running for a little over 300 days without any problem. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is pretty good. I can scale out and add a firewall within a new office if I need to. If an organization wants to scale, they should be able to do so with no problems. Everyone working in our office uses the solution. Anybody that has a work laptop that needs to remote work from outside the office can do so as well. It's 100% used across the board.
How are customer service and technical support?
I had to call support when one of my VPNs was failing. The VPN tunnel between two sites wouldn't stay up and they had us use a different security protocol.
They were very helpful. I found them to be quite responsive and knowledgeable. I don't think the problem with the VPN should have been there in the first place, however, that said, they did help us. I'd rate them, overall, at a nine out of ten.
How was the initial setup?
The initial setup isn't too complex. My understanding is that it's straightforward. I didn't set it up myself, however, it's got configuration wizards to walk a user through. This no doubt is quite helpful and makes it pretty simple in terms of implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable. We don't find it to be overly expensive.
What other advice do I have?
The version we are using is NSA 20 or 60.
If a company is looking for a good product that's easy to configure, I would suggest they consider SonicWall.
I'd rate the solution nine out of ten. If we didn't have that trouble with the VPN tunnel, I would give it a perfect score.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a manufacturing company with 1,001-5,000 employees
Good content filtering but needs better software and has a faulty DPI SSL feature
Pros and Cons
- "The basic firewall rules of the solution are great."
- "The product has a lot of bugs, actually. We are facing some issues with this product. The DPI SSL feature which is there, it is not working properly."
What is our primary use case?
The solution is primarily used as a perimeter firewall for a gateway toward public internet traffic. Basically, it is a gateway between our internal network and public traffic.
What is most valuable?
Feature wise, the content filtering is good.
The basic firewall rules of the solution are great.
What needs improvement?
The product has a lot of bugs, actually. We are facing some issues with this product. The DPI SSL feature which is there, it is not working properly.
The IRL, when it was installed, had us facing some issues. However, as they kept on uploading the images, the issues are starting to get fixed.
They already have this feature of advanced capture, set rotation, and so it is a next-generation firewall only. They could improve on their software side. Their software, which is managing the hardware, it's not up to the mark.
For how long have I used the solution?
We've been using our current particular model (NSA 5600, the most current model) for the last two years. The other firewall we were using, SonicWall 5500 we've used for the last seven or eight years.
What do I think about the stability of the solution?
It took some time for us to establish stability within the solution at the beginning. At this point, we find it to be quite stable except for the DPI SSL feature.
What do I think about the scalability of the solution?
We had already scaled from the older version, the 5500, however, the 5600, is quite a new product. They have since changed the OS, so it ended up being a bit complex from the earlier version. The complexity is there, obviously. It's not that easy to manage. You really need to have someone with knowledge right there with you.
It is an internal firewall. All of our traffic, internal traffic, goes through this firewall only. There are somewhere around, at any point in time, 600, 700 users. We have total sync of 2,000 users, 2,000 plus. But at any point in time, 600 users are there, connected. It runs continuously, on a daily basis.
How are customer service and technical support?
We've never contacted technical support in the past. We go through our vendor. We don't call SonicWall.
Which solution did I use previously and why did I switch?
While there are a lot of options on the market, we only use SonicWall at this time. We have used Sophos in the past previously. We found that Sophos Firewall had more flexibility compared to SonicWall, especially in the configuration capabilities.
How was the initial setup?
he initial setup was actually it was done by our vendor partner. And it was not difficult for them. However, during the initial set up, we faced some issues. It was not easy until there were image upgrades, and now those issues are fixed.
We've also outsourced the maintenance part of the solution's upkeep to our vendor. We only do the followup and we level call. Basic manageability, they do the operation, we manage at our end. Basic operations. But for other calls, we level call with the vendor.
What about the implementation team?
We hired our vendor partner to do the initial implementation for us. We didn't handle it in-house.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the pricing of the product is. It falls within a middle range in terms of pricing. It' not the cheapest or more expensive.
The SSL VPN feature, which is what we needed to purchase, is a separate license.
Which other solutions did I evaluate?
There's a lot of firewalls available, including Cisco, FortiGate, and Juniper firewalls too. There are many alternatives.
What other advice do I have?
We're just a customer. We don't have a business relationship with SonicWall.
I wouldn't recommend the solution, actually. It's hard to set up and the stability takes a while to establish. They need to do better on their software side, and other solutions, like Sophos, have more flexibility in their configuration capabilities.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Experienced user, with excellent understanding of the industry, in a rapidly changing environment
Pros and Cons
- "The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough."
- "When it comes to security I think all of the features are currently open to improvement."
What is our primary use case?
Our primary use case is at the perimeter of all of our customer's sites with all of the security services turned on. That is anti-malware, anti-spyware, geo IP filtering is an important thing for us, web filtering and the Capture ATP. We are looking at preventing downloading of any virus-infected files.
How has it helped my organization?
Geo-IP filtering has made a large impact on us and it is very important to us.
What is most valuable?
The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough.
What needs improvement?
When it comes to security I think all of the features are currently open to improvement.
For how long have I used the solution?
I have been using SonicWall NSa for the past ten to fifteen years.
How are customer service and support?
Technical support used to be very good and now we are dealing with long response times. On a scale of one to ten today we are looking at a four or five instead of a nine or ten.
How was the initial setup?
The setup is straightforward however you want to have a good technical support individual involved for proper deployment.
What other advice do I have?
I would rate SonicWall NSa a nine out of ten as an overall solution in security.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Engineer at a security firm with 51-200 employees
Simple to configure and easy to handle and communicate with
Pros and Cons
- "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
- "An area for improvement would be SonicWall NSa's integration with antiviruses."
What is most valuable?
SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.
What needs improvement?
An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.
For how long have I used the solution?
I've been using SonicWall NSa for about two years.
What do I think about the stability of the solution?
SonicWall NSa is a stable system that's really easy to handle and communicate with.
How are customer service and support?
SonicWall's technical support is very responsive and helpful whenever we need support from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.
How was the initial setup?
The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.
What other advice do I have?
SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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