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Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 20
Sep 12, 2021
Offers user-friendly firmware and good customer support
Pros and Cons
  • "SonicWall NSa has a user-friendly firmware"
  • "SonicWall NSa has excellent support."
  • "In terms of improvement, features like App Control do not work properly."

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

Buyer's Guide
SonicWall NSa
May 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
it_user1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees
Real User
Aug 16, 2021
A stable and easily installable solution with good configurations, interfaces and user guides
Pros and Cons
  • "I like the solution's configuration, interfaces, and user guides."
  • "Improved our corporate security; we have bandwidth management configured and app control enabled."
  • "I would like to see better integration, the easy of bandwidth monitoring."

What is our primary use case?

Used as our Firewall and internet Gateway in our head office and branch office with site to site VPN configured

How has it helped my organization?

Improved our corporate security. we have bandwidth management configured, enable app control

What is most valuable?

I like the solution's configuration, interfaces, and user guides.

What needs improvement?

I would like to see better integration, the easy of bandwidth monitoring.

For how long have I used the solution?

We've been using SonicWall NSa for six years.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues in this domain.

What do I think about the scalability of the solution?

Good

How are customer service and technical support?

I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved my case. 

Which solution did I use previously and why did I switch?

The only other solution I have used is Cisco, although not as extensively as SonicWall NSa. This makes it difficult for me to compare solutions. 

How was the initial setup?

The solution is easy to install.

What about the implementation team?

In-house

What was our ROI?

more than 85%

Which other solutions did I evaluate?

Cisco, FortiGate

What other advice do I have?

I do recommend the solution, although I have not compared it with other ones. 

There are as many as 50 users making use of the solution in my network or gateways. 

I rate SonicWall NSa as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SonicWall NSa
May 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
reviewer1590810 - PeerSpot reviewer
NOC Manager at a tech services company with 51-200 employees
Real User
Jul 25, 2021
Reliable, good intrusion detection and protection, and has responsive support
Pros and Cons
  • "The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis."
  • "With the features that are offered such as IDS, IPS, and ATP Capture Client, SonicWall is a bit higher than the average firewall."
  • "It only has a single power interface, which has limitations in terms of high availability."
  • "Currently, the only issue that has been experienced is with expansion. The model that we are using cannot expand very well, and the firewall is not able to handle all of them."

What is our primary use case?

We use SonicWall NSA for IDS, IPS, Intrusion detection, and intrusion protection.

What is most valuable?

The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis.

What needs improvement?

Currently, the only issue that has been experienced is with expansion.

The model that we are using cannot expand very well, and the firewall is not able to handle all of them.

They could add some more features.

The current version does not have a duo power interface. It only has a single power interface, which has limitations in terms of high availability. Duo Power is a good feature to have.

The interface is an area that can be improved.

For how long have I used the solution?

We acquired it in 2017. We have been using SonicWall NSA for four years.

We are using NSA 6600.

What do I think about the stability of the solution?

SonicWall NSA has been very reliable, mainly because of the ATP Capture Client and the IDS and IPS.

What do I think about the scalability of the solution?

The scalability of SonicWall NSA is good.

How are customer service and technical support?

We have regular contact with technical support.

When we send a support ticket, they respond to us within the day and resolve the issue.

They have a good response time.

What's my experience with pricing, setup cost, and licensing?

We purchase the license on a yearly basis. 

They do have the option to purchase yearly, or two years, and three years of renewal. 

I believe the pricing is reasonable. There are some competitors that offer more features but are more expensive. 

For organizations and small businesses should choose SonicWall.

What other advice do I have?

I would recommend the solution to others who are at an enterprise level.

With the features that are offered such as IDS, IPS, and ATP Capture Client, SonicWall is a bit higher than the average firewall.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1613847 - PeerSpot reviewer
Principal Associate - CloudOps at a tech services company with 10,001+ employees
Real User
Jul 1, 2021
Stable with good filtering and perfect for SMB-sized companies
Pros and Cons
  • "The filtering is excellent."
  • "The solution is very stable, it's an excellent product for an SMB, and the filtering is excellent."
  • "The product likely isn't a good fit for a large organization."

What is our primary use case?

We primarily use the solution for security. It's used as a firewall.

What is most valuable?

The solution is very stable.

It's an excellent product for an SMB.

The filtering is excellent.

The solution is quite stable.

We found the initial setup to be straightforward.

You can scale the solution to a certain extent.

What needs improvement?

The product likely isn't a good fit for a large organization.

They need to elaborate on their business from a technical point of view. 

For how long have I used the solution?

I've been working with the solution for about four or more years at this point. It's been a while. 

What do I think about the stability of the solution?

The product scales quite well. There are no bugs. It's not glitchy. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

You can scale the solution. We haven't used it beyond 1,000 to 1,500 users. Beyond that, I'm not sure what it can handle. I haven't really tried to scale it too much.

Which solution did I use previously and why did I switch?

I've also used Palo Alto. I used it at my previous organization.

How was the initial setup?

We found the initial setup to be very straightforward. It's not overly complex or difficult. A company should have any problem with the process.

What other advice do I have?

We're a customer and an end-user. We don't have a business relationship with SonicWall.

I'd rate the solution at a seven out of ten. While we've been mostly happy with it, it's more for SMBs as opposed to larger organizations.

I'd recommend the product to small organizations for sure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a media company with 51-200 employees
Real User
Jun 10, 2021
Built-in storage, stable, but better reporting needed
Pros and Cons
  • "One of the main features is the built-in storage capacity."
  • "The price is inexpensive compared to other solutions."
  • "The logging, reporting, and storage capacity size could improve in a future release."

What is our primary use case?

We use this solution for network security in our branch office.

What is most valuable?

One of the main features is the built-in storage capacity. 

What needs improvement?

The logging, reporting, and storage capacity size could improve in a future release.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability is good in this solution. 

What do I think about the scalability of the solution?

The solution is scalable. There are 200 people using this solution in my companies branch office.

How are customer service and technical support?

The technical support was very responsive.

Which solution did I use previously and why did I switch?

I have used SonicWall TZ previously.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

We are on a three-year license for the solution. The price is inexpensive compared to other solutions.

Which other solutions did I evaluate?

We have evaluated Sophos and Fortinet, SonicWall NSa we found to be much better.

What other advice do I have?

I would recommend this solution to those who have between 150 to 500 users.

I rate SonicWall NSa a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Luke Wainwright - PeerSpot reviewer
Cybersecurity Engineer at Networks Unlimited Africa
Real User
May 26, 2021
Stable with good security features but needs better GUI
Pros and Cons
  • "The antivirus and items of that nature were quite helpful to have."
  • "The solution was very stable; there were no bugs or glitches, it didn't crash or freeze, it was reliable, and there were no breaches."
  • "Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly."

What is our primary use case?

At the organization I used to work for, this solution was used as the primary perimeter firewall. We had 11 sites. Each site had a firewall that sat behind a router and did all the filtering.

What is most valuable?

The security features we pretty good. The antivirus and items of that nature were quite helpful to have.

The web sourcing was very good. 

The stability was very good.

We found the installation to be pretty straightforward.

What needs improvement?

Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly. 

What Fortigate has which SonicWall doesn't, is the per rule natting. SonicWall only does the central mapping. If they could include something like per rule natting it would be better.

For how long have I used the solution?

I've used the solution for about three years or so.

What do I think about the stability of the solution?

The solution was very stable. There were no bugs or glitches. It didn't crash or freeze. It was reliable. There were no breaches.

What do I think about the scalability of the solution?

The solution was quite scalable. If a company needed to expand it, it could do so.

We had 300 or so users at our organization using the product.

I do not work for the company anymore. I can't speak to their plans for the solution and if they plan to increase usage or not. 

How are customer service and technical support?

I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with their level of assistance.

Which solution did I use previously and why did I switch?

I'm currently using Fortigate now. I switched companies and this company uses Fortigate.

How was the initial setup?

The installation process isn't too difficult. It's pretty easy and rather straightforward. A company shouldn't have any trouble with the initial setup.

The time it takes to deploy depends on the company, however, I recall it only took about an hour or so at our organization. Physically, you might need help with the actual setup, however, for the most part, a person could handle it alone.

What about the implementation team?

I was able to handle the process myself. I did not need the assistance of a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

Our organization would pay for a license every two to three years.

What other advice do I have?

I was a customer and an end-user. I never had a professional relationship with SonicWall.

I would recommend the product to other organizations.

I'd rate the solution overall at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1522938 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
Mar 29, 2021
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."
  • "The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and technical support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Quality engineer of the 1st category at Modern Expo
Real User
Mar 23, 2021
Easy to scale, offers good value for money, and has good policies
Pros and Cons
  • "The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized."
  • "The solution is a good product with a good value for money."
  • "It's not as easy to use, as, for example, Palo Alto. Some of the configurations could be better."

What is our primary use case?

We primarily use the solution just for IPsec tunnels. It's two routers between locations with IPsec tunnels, nothing more. We don't use their firewall capabilities.

What is most valuable?

The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized.

The solution is a good product with a good value for money.

The security capabilities and policies are good. They can do a lot of tasks with ease. 

The product is very useful for organizations with many locations. If you've got a lot of locations, the product can save you money as you don't need a physical box at each location.  

The scalability is very good as it really can cover multiple locations.

SonicWall offers NG capabilities in virtual appliances.

What needs improvement?

It's not as easy to use, as, for example, Palo Alto.

Some of the configurations could be better.

What do I think about the stability of the solution?

The solution is stable. We haven't had any issues so far.

What do I think about the scalability of the solution?

The scalability is quite good. You can scale well across locations very well for not too much cost. If a company needs to expand, it can do so relatively easily.

Also, cost-wise, it's very affordable to scale up. It's not expensive to add hardware and licenses as needed. They make upgrading very cheap.

We have 200 people on the solution. That said, they are using with IPsec tunnel. They don't use all of the capabilities of the hardware. They are using it just to encrypt tunneling between the sites.

We may not continue to sue the solution as we have found a solution that is better and that can help us get faster than IPsec can. We're looking instead at MACsec.

How are customer service and technical support?

I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into trouble that would require us to reach out. I can't really speak to how helpful or responsive they are due to the fact that I have no experience with them.

Which solution did I use previously and why did I switch?

We've also worked with Palo Alto, Barracuda, and Sophos.

Palo Alto is more expensive to use and to scale. Sophos is very easy to set up. Barracuda also has NG capabilities, like SonicWall, and has the same limitations in terms of security policies. It also can take a bit longer to set up.

How was the initial setup?

I have ten years of IT experience, and therefore, for me, the entire implementation process was not overly difficult. They have good manuals that you can read through at the start. It's not a difficult process, especially if you are already comfortable with the technology.

Of course, it's not quite as straightforward as something like Sophos, which you can just plug in and have the vendor configure for you. However, that said, it's not too difficult.

What's my experience with pricing, setup cost, and licensing?

SonicWall still is only a dollar or Euro per gigabit. This means, of the IPsec, it's the cheapest solution. 

Due to the fact that we've got some projects now, we might abandon IPsec, as we had two Blade fibers with separate paths to a secondary location and we will start using MACsec. It's a layer 2 security. Therefore, we don't need IPsec anymore.

Originally, actually, we bought it without any licenses, just boxes with IPsec capabilities.

The pricing, in comparison to some solutions, such as Palo Alto, is much better.

What other advice do I have?

We're just a customer and an end-user.

I'd recommend the solution to other organizations. I tell everybody, if your business is a lot of locations and not so many personal policies, to check the SonicWall portfolio. You can configure it with two boxes and if you need to you can scale it without any trouble into the tens or hundreds.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1518225 - PeerSpot reviewer
Director Comercial at a tech services company with 201-500 employees
Real User
Mar 5, 2021
Stable and easy to deploy with useful deep packet inspection and intelligent application control features
Pros and Cons
  • "Deep packet inspection and intelligent application control are the most valuable features. It is a very updated solution. It is very current as compared to other brands and vendors."
  • "We don't have any customer attacks or downtime because of the lack of features in the product."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better. It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality."

What is our primary use case?

We use it to secure the perimeter of our company. We use all the integrated features of this Next-Generation Firewall. We are using NSA 3650.

How has it helped my organization?

The bandwidth consumption of the company has improved since we took control and restricted the music on YouTube being accessed on office computers. A lot of computers in the company were streaming, and we used the intelligent application control feature to control that.

What is most valuable?

Deep packet inspection and intelligent application control are the most valuable features. 

It is a very updated solution. It is very current as compared to other brands and vendors.

What needs improvement?

I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.

It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.

For how long have I used the solution?

I have been using this solution for approximately seven years.

What do I think about the stability of the solution?

It is stable. We have been representing SonicWall in Panama for approximately seven years. Our customers usually don't need any help from us. We don't have any customer attacks or downtime because of the lack of features in the product. It has been a very good experience.

What do I think about the scalability of the solution?

SonicWall has 12 different models for enterprises and service providers. They have a wide range of models to meet the needs of customers of all sizes.

We have all kinds of clients. We have service providers, and we have small, medium, and big companies as clients. In the biggest company, there are 25,000 users. It is a university here in Panama.

How are customer service and technical support?

It is always there when we need it. They have a very good service.

Which solution did I use previously and why did I switch?

Customers usually had FortiGate or WatchGuard. Those are the two major brands that we have replaced with SonicWall.

SonicWall is being represented by us here in Panama. FortiGate is a very strong solution here in Panama, but we're trying to get them out of our way. Price is the biggest thing that we might use to replace them. 

Support from the vendor is also a big thing here. WatchGuard has no representatives in Panama. They have no presence, so, it is very easy to replace them, but FortiGate is a difficult one to replace.

How was the initial setup?

It is straightforward. It has a wizard, and you just follow the steps. 

It took us one month because our personnel had to be trained. We need two or three people for its deployment. It is not that demanding on services.

What about the implementation team?

We implemented it with the assistance of SonicWall. 

What's my experience with pricing, setup cost, and licensing?

It would be better if it has a better price, but its price is okay considering the benefits that you receive.

What other advice do I have?

The operating system of all boxes is pretty much the same for enterprises as well as small businesses. It has the same behavior from the smallest model to the biggest one, which is a major advantage of SonicWall.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1384011 - PeerSpot reviewer
IT Manager at a educational organization with 51-200 employees
Real User
Jan 29, 2021
A stable solution that meets our requirements and has good support
Pros and Cons
  • "It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support."
  • "It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud."
  • "It is not scalable."

What is our primary use case?

We are using SonicWall NSA 2600 for firewall purposes. We have its latest version.

What is most valuable?

It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support.

What needs improvement?

It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It has been stable. There are no issues with its stability.

What do I think about the scalability of the solution?

It is not scalable. We can upgrade to a new box depending on the subscription. We have a three-year subscription, so we will continue with it for three years. After that, we would look for an alternative tool based on our requirements. Currently, we have approximately 250 plus users.

How are customer service and technical support?

We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and I am satisfied with their support. They always take care of customer satisfaction. There might be a delay or something, but at the end of the day, they resolve the issues.

Which solution did I use previously and why did I switch?

I have used other solutions. Palo Alto and Sophos are good solutions. FortiGate is also good, and it allows you to see and manage everything from one control. Some of the features available in other solutions might not be available in SonicWall NSA, but it is fulfilling my requirements.

How was the initial setup?

We don't really need any support with the installation. There are a lot of knowledge documents. We also have a license for support, and if required, we can get support.

What about the implementation team?

We have only two people who have been managing it for the last three years or so. We didn't face any challenges.

What's my experience with pricing, setup cost, and licensing?

Its price is okay.

What other advice do I have?

I would recommend this solution to others. I am satisfied with this solution.

I would rate SonicWall NSA an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.