We use the product for a lot of things, so it's hard to talk about an individual use case.
Senior System Administrator at a government with 201-500 employees
Reliable and easy to expand with good features on offer
Pros and Cons
- "The solution can scale."
- "The user interface could be better."
What is our primary use case?
How has it helped my organization?
The solution seems to help with any intrusion.
What is most valuable?
I like all the features. The global filtering and the content filtering are great. It's not always intuitive, however, you can usually figure it out. It's really handling all of our firewall needs.
It's stable.
The solution can scale.
What needs improvement?
The user interface could be better.
Buyer's Guide
SonicWall NSa
April 2025

Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
For how long have I used the solution?
I've been at the company for about two years and have used the solution since my arrival.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. As long as we maintain patching, we're good.
What do I think about the scalability of the solution?
The solution has been scalable.
About 150 people are using it in our organization.
I'm not sure if we have plans to increase usage at this time.
How are customer service and support?
We have been very satisfied with the technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution. this product was in place when I arrived at the company.
How was the initial setup?
The product was already set up when I got here, so I can't speak to the implementation process.
You only need one person to handle deployment and maintenance tasks.
What was our ROI?
We've had it for quite a while and therefore must find it to be quite cost-effective.
What's my experience with pricing, setup cost, and licensing?
I'm not familiar with the licensing aspects of the solution.
I'm a technical person. I don't care about the cost.
Which other solutions did I evaluate?
We have a very old SonicWall NSa. That's why we're looking to upgrade.
What other advice do I have?
I'd advise new users to just learn how to work around the interface. That's my one complaint. It's sometimes a little cumbersome to use the UI.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Manager at a insurance company with 51-200 employees
Plenty of useful features, scalable, and good technical support
Pros and Cons
- "The solution has many useful features, such as content management, user management, user filtering, and domain controller connectivity mapping."
- "The reporting and monitoring are a bit complex and should be easier in SonicWall NSa because other firewalls I have experienced have been more simple, such as Palo Alto. We are able to receive a clear view of our network. As a general user with little experience, it would be difficult for them to handle."
What is our primary use case?
SonicWall NSa can be used as a perimeter and ELAN firewall.
What is most valuable?
The solution has many useful features, such as content management, user management, user filtering, and domain controller connectivity mapping.
What needs improvement?
The reporting and monitoring are a bit complex and should be easier in SonicWall NSa because other firewalls I have experienced have been more simple, such as Palo Alto. We are able to receive a clear view of our network. As a general user with little experience, it would be difficult for them to handle.
For how long have I used the solution?
I have been using SonicWall NSa for approximately seven years.
What do I think about the stability of the solution?
I have found SonicWall NSa to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 180 users using this solution.
How are customer service and technical support?
The support of the solution has been good. We normally go through our partner support but if anything is outside the limits of their knowledge then it gets passed onto the SonicWall support.
How was the initial setup?
The installation is not easy, you should have a basic understanding of your network and what your requirements are. Generally, the implementation is done by the vendor. We have an external party who used to do the basic configuration. However, the new generation firewalls do not take much time and are easier.
What about the implementation team?
We used an outsourced vendor for the implementation of the solution.
We have approximately two individuals that do the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and you can purchase a one, two, or three year term. Typically businesses choose the one year subscription and then later choose the three year licensing option if they are satisfied.
Which other solutions did I evaluate?
I have evaluated Palo Alto firewalls.
What other advice do I have?
I would recommend this solution.
I rate SonicWall NSa a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
SonicWall NSa
April 2025

Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
IT and Project Manager at Network Secure El Salvador
Affordable, easy to set up, and the sandbox capabilities are good
Pros and Cons
- "The most valuable feature is the sandbox."
- "The content filter needs to be improved."
What is our primary use case?
We use this firewall to protect our perimeter. We create NAT policies and have a DMZ set up.
It is also used to filter the internet for all of our users.
What is most valuable?
The most valuable feature is the sandbox.
What needs improvement?
The content filter needs to be improved. I would also like to see better application filtering.
When we are troubleshooting problems, we find that the logs we see are not sufficient. It makes it difficult to find out what the main issue is. It means that we have to search further or perform another test to see what happened.
Technical support is in need of improvement.
For how long have I used the solution?
We have been using SonicWall for approximately 15 years, and more specifically, SonicWall NSA for the past 10.
What do I think about the stability of the solution?
The stability is fine and we don't have any issues. We have never needed to report a problem.
What do I think about the scalability of the solution?
We have about 20 people in the company who are protected by this product, and I think that the scalability is fine. However, I would say that it is best for small to medium-sized organizations.
How are customer service and technical support?
When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor support a six out of ten.
Which solution did I use previously and why did I switch?
I used to work with Check Point, and they are very good when it comes to application filtering.
How was the initial setup?
The initial setup is easy and the deployment can be completed in between two and four hours. This includes installation and adjustments that need to be made.
What about the implementation team?
We have an in-house SonicWall specialist.
What's my experience with pricing, setup cost, and licensing?
When implemented properly, the total cost of operation is very low.
What other advice do I have?
My advice for anybody who is looking into implementing SonicWall NSA is that they have to be very clear about what it is that they're looking for. It is a good solution for small and medium-sized businesses, and when you are very clear about what you need, you can implement a lot of other security services with a total cost of operation that is very low.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Tech consultant at select softwares
A rugged solution capable of defeating advanced threats
Pros and Cons
- "It's very simple to use and the support is great."
- "They should consider upgrading the capabilities within the GUI."
What is our primary use case?
I am a consultant. I work with a software dealer in the IT security business.
I deployed SonicWall for a customer just last month.
What is most valuable?
It's very simple to use and the support is great. I am in India and they have a support office here. As a company product, SonicWall firewalls and their support has been excellent.
It's a simple, rugged product. When I say rugged, mechanically, it's a very rugged box. The same thing applies to Sophos also, it's also a very rugged box. It's rugged technology, it can take a beating and still be operational.
One of the greatest strengths of the SonicWall system is that they have multiple portals for multiple tasks, whereas all the other solutions have no single tool for doing multiple tasks. That has been one major advantage of SonicWall. Regarding the SonicWall box, you need to be capable of taking multiple loads compared to the competition. That's a very unique feature of the SonicWall system. They also have an antivirus solution that is tied to their system which is called SentinelOne.
The support is very good. The product is also very reliable. There are always new, frequent updates — nothing more or less. It's very flexible; it's ready to go right out of the box, unlike some other solutions which require a lot of training. The GUI is very user-friendly. Even if you've never touched a firewall in your life, with a bit of time and practice, you'll get the hang of it.
What needs improvement?
In terms of improvement, they should consider changing the logic of how the rules are created. Everything is spread out into multiple pockets, so to speak; it should be more condensed. The technology is sound; I am not saying that it's brilliant, but it is very sound for most mid-range uses — it does a fantastic job.
They should consider upgrading the capabilities within the GUI. The way the GUI is configured for creating rules, I would say they should consider making that a bit more flexible. That would really help a lot.
For how long have I used the solution?
I have used SonicWall NSA for three years.
What do I think about the stability of the solution?
SonicWall NSA is very stable. I ran my last box for 10 years before I switched it off. 10 years is a long time for anything. If it can run for 10 years, it's stable. It's money made twice over. It might not be technologically up to speed and it may not be upgradeable, but that's a different matter.
What do I think about the scalability of the solution?
These boxes are well-known for the amount of mechanics and users they can handle.
How was the initial setup?
The initial setup is very easy.
The basic setup takes roughly half an hour. After that, when it comes to configuring the rules and dependencies, with ideal conditions, I would say that it takes roughly a week. Overall, within two to three weeks, we were in production.
Roughly 90% (50% in the worst-case scenario) of the customer's settings are ready within a couple of days from the time the box is powered up. When you power up the box, you have to set the rules. So, I implement it, engage the rules, and then ask somebody to test some of the connections and give me some feedback. That takes a bit of time, but otherwise, it only takes a couple of days until the box is ready. If you want to push it, within a week it's possible to reach roughly 90% to 95% production — the rules and the performance have to be fine-tuned which takes a little bit of time.
What other advice do I have?
I would definitely recommend SonicWall for their simplicity of use, but if you can configure SonicWall, have a look at Sophos also. Sophos has put a lot of hard work into their connections and the GUI. SonicWall's GUI is slightly lacking compared to Sophos' GUI; however, capabilities-wise, Sophos doesn't have a lead over SonicWall.
If I had to make a recommendation to a customer, I would tell them to look at both products. I would push the Sophos box because it has certain advantages, technologically, compared to SonicWall. For example, they have their own antivirus solution — the Sophos antivirus solution. It's a firewall as well and the tool will communicate with the central cloud. From the cloud instance, you can control the system.
The Sophos gateway has got allied products, like SD run connectors. You can manage the same rules between multiple firewalls because they're all connected to the same account. Overall, Sophos is superior to SonicWall.
The first requirement of a paying customer, independent of their choice of product, is to check if the technical support of the product is locally available. That's the first requirement I would give to any customer. The product may be great but if the support in your geographical region is not there, then it's not worth it.
Take Trend Micro for example. If you're a customer of Trend Micro but you're not in the immediate support region, then what happens? You will have to raise a ticket and wait, but you don't have anybody on the ground to come to your office and do an emergency scan and raise your ticket, so it's a bit of a dangerous issue. I would recommend a product that has both local technical and physical support.
On a scale from one to ten, I would give SonicWall a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Quality engineer of the 1st category at Modern Expo
Easy to scale, offers good value for money, and has good policies
Pros and Cons
- "The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized."
- "Some of the configurations could be better."
What is our primary use case?
We primarily use the solution just for IPsec tunnels. It's two routers between locations with IPsec tunnels, nothing more. We don't use their firewall capabilities.
What is most valuable?
The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized.
The solution is a good product with a good value for money.
The security capabilities and policies are good. They can do a lot of tasks with ease.
The product is very useful for organizations with many locations. If you've got a lot of locations, the product can save you money as you don't need a physical box at each location.
The scalability is very good as it really can cover multiple locations.
SonicWall offers NG capabilities in virtual appliances.
What needs improvement?
It's not as easy to use, as, for example, Palo Alto.
Some of the configurations could be better.
What do I think about the stability of the solution?
The solution is stable. We haven't had any issues so far.
What do I think about the scalability of the solution?
The scalability is quite good. You can scale well across locations very well for not too much cost. If a company needs to expand, it can do so relatively easily.
Also, cost-wise, it's very affordable to scale up. It's not expensive to add hardware and licenses as needed. They make upgrading very cheap.
We have 200 people on the solution. That said, they are using with IPsec tunnel. They don't use all of the capabilities of the hardware. They are using it just to encrypt tunneling between the sites.
We may not continue to sue the solution as we have found a solution that is better and that can help us get faster than IPsec can. We're looking instead at MACsec.
How are customer service and technical support?
I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into trouble that would require us to reach out. I can't really speak to how helpful or responsive they are due to the fact that I have no experience with them.
Which solution did I use previously and why did I switch?
We've also worked with Palo Alto, Barracuda, and Sophos.
Palo Alto is more expensive to use and to scale. Sophos is very easy to set up. Barracuda also has NG capabilities, like SonicWall, and has the same limitations in terms of security policies. It also can take a bit longer to set up.
How was the initial setup?
I have ten years of IT experience, and therefore, for me, the entire implementation process was not overly difficult. They have good manuals that you can read through at the start. It's not a difficult process, especially if you are already comfortable with the technology.
Of course, it's not quite as straightforward as something like Sophos, which you can just plug in and have the vendor configure for you. However, that said, it's not too difficult.
What's my experience with pricing, setup cost, and licensing?
SonicWall still is only a dollar or Euro per gigabit. This means, of the IPsec, it's the cheapest solution.
Due to the fact that we've got some projects now, we might abandon IPsec, as we had two Blade fibers with separate paths to a secondary location and we will start using MACsec. It's a layer 2 security. Therefore, we don't need IPsec anymore.
Originally, actually, we bought it without any licenses, just boxes with IPsec capabilities.
The pricing, in comparison to some solutions, such as Palo Alto, is much better.
What other advice do I have?
We're just a customer and an end-user.
I'd recommend the solution to other organizations. I tell everybody, if your business is a lot of locations and not so many personal policies, to check the SonicWall portfolio. You can configure it with two boxes and if you need to you can scale it without any trouble into the tens or hundreds.
In general, I would rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a educational organization with 51-200 employees
A stable solution that meets our requirements and has good support
Pros and Cons
- "It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support."
- "It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud."
What is our primary use case?
We are using SonicWall NSA 2600 for firewall purposes. We have its latest version.
What is most valuable?
It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support.
What needs improvement?
It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It has been stable. There are no issues with its stability.
What do I think about the scalability of the solution?
It is not scalable. We can upgrade to a new box depending on the subscription. We have a three-year subscription, so we will continue with it for three years. After that, we would look for an alternative tool based on our requirements. Currently, we have approximately 250 plus users.
How are customer service and technical support?
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and I am satisfied with their support. They always take care of customer satisfaction. There might be a delay or something, but at the end of the day, they resolve the issues.
Which solution did I use previously and why did I switch?
I have used other solutions. Palo Alto and Sophos are good solutions. FortiGate is also good, and it allows you to see and manage everything from one control. Some of the features available in other solutions might not be available in SonicWall NSA, but it is fulfilling my requirements.
How was the initial setup?
We don't really need any support with the installation. There are a lot of knowledge documents. We also have a license for support, and if required, we can get support.
What about the implementation team?
We have only two people who have been managing it for the last three years or so. We didn't face any challenges.
What's my experience with pricing, setup cost, and licensing?
Its price is okay.
What other advice do I have?
I would recommend this solution to others. I am satisfied with this solution.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Administrator at cogniter
Easy and quick to deploy, good stability, and helpful support
Pros and Cons
- "SonicWall NSA is easy to deploy, easy to maintain, and easy to configure."
- "The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately."
What is our primary use case?
We are a software development company, and we have approximately 100 to 125 users working at the same time. This firewall is part of our security solution and we are planning to upgrade it to a TZ or another NSA model.
What is most valuable?
The most valuable features are the antivirus and reporting.
SonicWall NSA is easy to deploy, easy to maintain, and easy to configure. There are lots of features, which is really good for us
What needs improvement?
The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately.
For how long have I used the solution?
We bought our SonicWall NSA between nine and ten years ago.
What do I think about the stability of the solution?
This is a stable solution, as per our needs. We have not experienced any problems with it.
What do I think about the scalability of the solution?
We have 125 concurrent users at this time.
Which solution did I use previously and why did I switch?
We are planning to replace the current model with either a TZ or another NSA.
How was the initial setup?
The NSA model is very easy to deploy and it does not take a long time to do.
What about the implementation team?
I deployed it myself. I watched some videos online and then completed the deployment.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis, and we are happy with the pricing. This is one of the reasons that we choose this product.
What other advice do I have?
This is definitely a product that I can recommend to others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees
Great support, reasonably-priced, and the VPN facilitates people working from home offices
Pros and Cons
- "This product has kept us safe and we haven't had any breaches."
- "Initially, it may be difficult for some people to learn and become acquainted with it."
What is our primary use case?
This product is the firewall that protects us from attacks from the internet.
How has it helped my organization?
This product has kept us safe and we haven't had any breaches.
What is most valuable?
The most valuable feature for us at the moment is the VPN, given that everybody has moved to home offices.
It is easy to integrate.
What needs improvement?
Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.
For how long have I used the solution?
I have been using SonicWall NSA for about 20 years.
What do I think about the stability of the solution?
SonicWall NSA is very stable. It is refined and well-tested, and it has been around for almost 30 years. It's a proven technology.
What do I think about the scalability of the solution?
Each model scales to a certain point. If you outgrow it, then you buy another version.
Nobody specifically uses this product but every day, all of the company traffic goes through it.
How are customer service and technical support?
The technical support is great.
Which solution did I use previously and why did I switch?
At this site, SonicWall NSA is the only firewall that has been used.
How was the initial setup?
I found the initial setup to be straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable for what it does.
What other advice do I have?
My advice for anybody who is implementing this product is to get some training if it is your first time. It can be a little complex for new users.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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